Beach/ocean view

Reviews of Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5 out of 5
Dreams Vista Cancun Golf & Spa Resort - All Inclusive
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO

Reviews

8.6

Excellent

Rating 10 - Excellent. 405 out of 716 reviews" "
Rating 8 - Good. 171 out of 716 reviews" "
Rating 6 - Okay. 72 out of 716 reviews" "
Rating 4 - Poor. 34 out of 716 reviews" "
Rating 2 - Terrible. 34 out of 716 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

tinghui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Amazing service. Thank you
Stayed 4 nights in May 2024
Response from econcierge on May 23, 2024
Dear Mr.tinghui wei, thank you for taking the time to leave your kind words and comments after your recent stay with us at Dreams Vista Cancun Golf & Spa Resort. We are delighted that you enjoyed all the details that we pride ourselves in offering our guests. As is our usual practice, we are pleased to share your lovely comments with our team, who take pride in ensuring that all of our guests receive only the best service. We look forward to having the pleasure of having you. We will be back home in the near future, greetings from sunny Cancun! Sincerely Dania MolinaSocial Media and eConcierge Assistan

10/10 Excellent

Aiyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from econcierge on May 22, 2024
Dear Ms. Aiyana Desire Wright, thank you for taking the time to leave your kind words and comments after your recent stay with us at Dreams Vista Cancun Golf & Spa Resort. We are delighted that you enjoyed all the details that we pride ourselves in offering our guests. As is our usual practice, we are pleased to share your lovely comments with our team, who take pride in ensuring that all of our guests receive only the best service. We look forward to having the pleasure of having you. We will be back home in the near future, greetings from sunny Cancun! Sincerely Dania MolinaSocial Media and eConcierge Assistant

10/10 Excellent

Noah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property cant wait to come back
Stayed 3 nights in May 2024
Response from econcierge on May 20, 2024
Dear guest, On behalf of the entire staff at Dreams Vista Cancún Golf & Spa Resort, we want to thank you for choosing us as hosts on your recent visit to the Mexican Caribbean. It is a pleasure to know that you enjoyed your stay, it is always a pleasure to assist our guests. We will gladly share your review with them! Sincerely, Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Ching chi Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner options is the best so far
Stayed 4 nights in May 2024
Response from econcierge on May 20, 2024
Dear guest, On behalf of the entire staff at Dreams Vista Cancún Golf & Spa Resort, we want to thank you for choosing us to be your hosts on your recent visit to the Mexican Caribbean. We appreciate that you have dedicated part of your time to sharing your experience in our hotel and especially your experience in food and beverages. Do not doubt that we will share all your opinions with our departments as motivation to continue offering quality service. The day you decide to live a new adventure with us again, do not hesitate to contact us to help you with anything you need. Receive a warm greeting from the beautiful City of Cancun, Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was just as advertised. New, modern,clean, excellent service and food. The pools were incredible!
Stayed 5 nights in May 2024
Response from econcierge on May 20, 2024
Dear Mrs, Ms, Michelle, On behalf of the entire staff at Dreams Vista Cancún Golf & Spa Resort, we want to thank you for choosing us as hosts on your recent visit to the Mexican Caribbean. We appreciate that you have dedicated part of your time to sharing your experience at our hotel and especially your experience in customer service, food and facilities. Do not doubt that we will share all your opinions with our departments as motivation to continue offering quality service. The day you decide to live a new adventure with us again, do not hesitate to contact us to help you with everything you need. Receive a cordial greeting from the beautiful City of Cancun, Sincerely Dania Molina Social Media Assistant & e-Concierge

8/10 Good

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024
Response from econcierge on May 17, 2024
Dear Mr. Bill NikolsMany thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Vista Cancun Golf & Spa Resort. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As is our regular practice, we’ve been happy to share your lovely remarks to our team, who take so much pride in ensuring that all of our guests only receive the very best in service.We look forward to having the pleasure of having you back home in the near future.Greetings from sunny Cancun! Sincerely Dania MolinaSocial Media Assistant & eConcierge

10/10 Excellent

prisca Funaya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my best travel experience ever! The staff are super excited to help out and the rooms are cleaned everday. Ismael at the kitchen(makes great eggs) was really helpful, adrian, carlos etc gave good service. Loved the meals too but i really wanted to see more food options especially rice. It was my anniversary and we had a dinner at the beach.. Make sure to visit the spa and hydrotherapy. It was splendid. I will be back again!
Response from Social Media Assistant & E-concierge on May 16, 2024
Dear Mrs. Ms. Prisca Funaya OlumoyaOn behalf of Dreams Vista Cancún Golf & Spa Resort team, We would like to thank you for choosing us as your hosts once again!We are truly pleased to read we were able to grant you with an unforgettable experience, and that we were able to satisfy all your expectations through the modernity of our facilities, amenities, and above all the warm service and hospitality provided by our colleagues.Please, accept our sincerest appreciation due to such a lovely review! We are glad getting to know that you are now part of our family.We appreciate your trust and we guarantee you we will go out of our way each time you come back to make your next stay even better than the last one.Warm regards,Sincerely Dania Molina Social Media Asistant & e-Concierge

10/10 Excellent

Raid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing! There was entertainment every other night and things to do throughout the day. It is a family friendly resort that’s a bit on the smaller side, which I really loved. The staff is super friendly, rooms were stunning and always clean. Highly recommend :) the spa was also great, ocean views whereever you go in this building. There is scuba diving and some other activities for an extra charge. Overall the experience was great.
Stayed 6 nights in May 2024
Response from Social Media Assistant & E-concierge on May 16, 2024
Dear Mr. Raid JunaidiOn behalf of our entire team, we would like to extend our sincerest appreciation for choosing us as your hosts on your recent visit to the Mexican Caribbean. As you can imagine, we are proud of the professionals behind the service, culinary offer, beverages, and our great accommodations. We love to hear how our valued guests feel about their entire experience; therefore, we are grateful for your kind and honest advice with all travelers around the world through this means. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterize our brand and resort. Warmest regards from sunny Cancun,Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Rohit Pravin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Social Media Assistant & E-concierge on May 15, 2024
Dear Mr. Mrs. Ms. Rohit Pravin SakariaOn behalf of the entire Dreams Vista Cancun Golf & Spa Resort team, we would like to thank you for choosing us to be your hosts during your recent visit to the Mexican Caribbean. Thank you very much for sharing your experience. Thanks to your kind and honest comments, travelers from all over the world will be able to know that to visit the Mexican Caribbean. It would be an honor to welcome you back, so, as always, we remain at your service. Please do not hesitate to contact us if you need our support before your arrival. Warm regards from the beautiful City of Cancun, Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

fargol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and modern facility! Very clean
Stayed 4 nights in May 2024
Response from Social Media Assistant & E-concierge on May 13, 2024
Dear Mr. Mrs. Ms.Fargol SattarianOn behalf of the entire Dreams Vista Cancun Golf & Spa Resort team, we would like to thank you for choosing us to be your hosts during your recent visit to the Mexican Caribbean. We are truly pleased to read we were able to grant you with an unforgettable experience, and that we were able to satisfy all your expectations through the modernity of our facilities, amenities, and above all the warm service and hospitality provided by our colleagues.We appreciate your trust and we guarantee you we will go out of our way each time you come back to make your next stay even better than the last one.Warm regards,Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Morgan Eliza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Dreams Vista Cancun was wonderful. All the staff were so friendly and helpful, and all the facilities felt very clean and safe. The beach is quite small, but otherwise everything was amazing.
Stayed 4 nights in May 2024
Response from Social Media Assistant & E-concierge on May 8, 2024
Dear Mrs. Morgan Eliza SpeiserOn behalf of the Dreams Vista Cancún Golf & Spa Resort team, we would like to thank you for sharing with us your observations and experiences whilst your stay with us. We feel great pride learning that we made such a wonderful impression on you due to the professional work provided by our staff, they carefully arranged all the details for the success of your vacation. For highlighting all those special details that made the experience quite noteworthy, thank you very much. It is worth mentioning, we also appreciate your sincere feedback; please, rest assured that this one has been taken on board to be used constructively to perfect your future experiences. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterize our brand and resort. Greetings from sunny Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

4/10 Poor

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ad on Expedia stated 3 outdoor pools. Stated this once on the main page, again under family friendly, lastly under Outdoors section it states rooftop. We were informed by resort this was special access that we didn't pay for even though it was advertised to us by Expedia.
Stayed 5 nights in May 2024
Response from Social Media Assistant & E-concierge on May 10, 2024
Dear Mrs. FitzpatrickOn behalf of the entire staff of Dreams Vista Cancun Golf &Spa Resort, we would like to thank you for taking the time to post a review regarding your stay with us. It was a pleasure being your host during your recent getaway to the Mexican Caribbean.We apologize for any inconvenience or discomfort you experienced regarding the distinction between Preferred Club and non-Preferred Club guests. Your comments are important to us, and we will review our policies to ensure that all guests feel equally valued and comfortable during their stay. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future. If you have any further comments or concerns, please don't hesitate to reach out to us directly.Greetings from sunny Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Social Media Assistant & E-concierge on May 6, 2024
Dear Mr. Richard CarewOn behalf of the entire Dreams Vista Cancun Golf & Spa Resort team, we would like to thank you for choosing us to be your hosts during your recent visit to the Mexican Caribbean. It's our most pleasure to learn that overall, your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious feedback as it shows our consistency in maintain the Dreams Resorts brand standards. Your feedback has been shared to the team as a motivation to keep up our work.It would be an honor to welcome you back, so, as always, we remain at your service. Please do not hesitate to contact us if you need our support before your arrival. Greetings from sunny Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, small portions. Great staff. Jose #1 bartender up on the roof!
Stayed 5 nights in Apr 2024
Response from Social Media Assistant & E-concierge on May 6, 2024
Dear Mr. Nicholas Arthur SeyboldWe would like to thank you for selecting our resort as your host on your recent gateway to our destination. It was a complete pleasure receiving you and we appreciate that you have taken the time to share your experience with us. Following up with your kind comments, we are pleased to read that you enjoyed our staff's attentive service. Your comments inspire us to keep making our guests’ satisfaction possible and give the extra mile.We highly appreciate your concern for our resort; therefore, your kind word about the diligent work and professional service our team members provide will certainly not go unnoticed. Receive a warm and cordial greeting from the radiant Cancun!Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Apr 2024
Response from Social Media Assistant & E-concierge on May 3, 2024
Dear Mr. Prince SindhiOn behalf of the Dreams Vista Cancún Golf & Spa Resort team, we would like to thank you for choosing us as your hosts on your recent visit to the Mexican Caribbean. We are thrilled to read that your experience during your stay with us was wonderful - your kind comments have made our day! Our entire team works diligently to satisfy each and every one of our dear guests, but we can only make this happen thanks to your honest opinion. Should you wish to return, please do not hesitate to contact us, to as certain that we would be thrilled to cater to your every need once again. Warmest regards from radiant Cancun,Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurants, pool & beach
Stayed 6 nights in Apr 2024
Response from Social Media Assistant & E-concierge on May 2, 2024
Dear Mr. Christina HackettThank you for taking the time to share your wonderful experience at Dreams Vista Cancun Golf & Spa Resort. We are delighted to hear that your stay at our resort was great.Your compliments on the outstanding food at our restaurants and the diverse choices are greatly appreciated. We understand the importance of culinary experiences in creating memorable vacations, and it's wonderful to hear that we exceeded your expectations in this regard.We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.Best regards from radiant Cancún, Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Jomari

Stayed 4 nights in Apr 2024
Response from econcierge on May 22, 2024
Dear Mr. Jomari Ong, thank you for taking the time to leave your kind words and comments after your recent stay with us at Dreams Vista Cancun Golf & Spa Resort. We are delighted that you enjoyed all the details that we pride ourselves in offering our guests. As is our usual practice, we are pleased to share your lovely comments with our team, who take pride in ensuring that all of our guests receive only the best service. We look forward to having the pleasure of having you. We will be back home in the near future, greetings from sunny Cancun! Sincerely Dania MolinaSocial Media and eConcierge Assistant

10/10 Excellent

McJohn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and the service was excellent
Stayed 4 nights in Apr 2024
Response from Social Media Assistant & E-concierge on Apr 30, 2024
Dear Mr. McJohn Arth LlanaWe would like to thank you for choosing Dreams Vista Cancun Golf & Spa Resort as your host on your recent gateway to our destination. It was a pleasure having you, and we appreciate that you have taken the time to share your experience!We are pleased to know that you enjoyed your stay with us and that you found our team pleasant and helpful. At our resort, we take pride in how our staff help our guests achieve a fantastic experience.We thank you for your recommendation and all your kind comments. Be assured that we will convey your kind words to the mentioned colleagues, acknowledging the excellent service they provided.Greetings from sunny Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Taylor

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and some of the best food I’ve had at an all inclusive!!
Stayed 7 nights in Apr 2024
Response from Social Media Assistant & E-concierge on Apr 29, 2024
Dear Mr. Taylor LodgeOn behalf of the Dreams Vista Cancún Golf & Spa Resort team, we would like to thank you for choosing us as your hosts on your recent visit to the Mexican Caribbean. We are thrilled to read that your experience during your stay with us was wonderful your kind comments have made our day! Our entire team works diligently to satisfy each and every one of our dear guests, but we can only make this happen thanks to your honest opinion. Should you wish to return, please do not hesitate to contact us, to as certain that we would be thrilled to cater to your every need once again. Warmest regards from radiant Cancun,Sincerely Dania Molina Social Media Assistant & e-Concierge

8/10 Good

Samantha

Liked: Staff & service, amenities
Scattered building
Stayed 4 nights in Apr 2024
Response from Social Media Assistant & E-concierge on Apr 29, 2024
Dear Mrs. Ms. Samantha TejayIt was a pleasure to welcome you to Dreams Vista Cancun Golf & Spa Resort, thank you for your preference.We are pleased to learn that you were able to enjoy an overall pleasant stay, we appreciate the time you took to share your feedback, for us it is very important as we strive to improve each stay.We remain at your service and hope to welcome you back soon.Greetings from sunny Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Vickie

Liked: Staff & service
Stayed 5 nights in Apr 2024
Response from Social Media Assistant & E-concierge on Apr 25, 2024
Dear Mrs. Vickie KarapetyanOn behalf of our entire team, we would like to extend our sincerest appreciation for choosing us as your hosts on your recent visit to the Mexican Caribbean. As you can imagine, we are proud of the professionals behind the service, culinary offer, beverages, and our great accommodations. We love to hear how our valued guests feel about their entire experience; therefore, we are grateful for your kind and honest advice with all travelers around the world through this means. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterize our brand and resort. Warmest regards from sunny Cancun,Sincerely Dania Molina Social Media Assistant & e-Concierge

8/10 Good

Qian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything is pretty good but the room is noisy, the whole experience is honestly pretty good. The workers are nice but the room service takes a very long time. We fully enjoyed our stay at the resort and I definitely recommend going again!
Stayed 5 nights in Apr 2024
Response from Social Media Assistant & E-concierge on Apr 22, 2024
Dear Mr. Mrs. Ms. Qian LiFirst and foremost, on behalf of our entire team, we would like to thank you for choosing us as your hosts on your recent visit to the Mexican Caribbean. We highly appreciate your concern for our resort; therefore, your kind word about the diligent work and professional service our team members provide will certainly not go unnoticed. It is our priority to be the best option for you and all our guests, so in order to achieve such a goal, you can rest assured that your feedback has been taken on board and this will be used constructively to perfect your future experiences. We sincerely hope that you find great fulfillment in all your future travels and return someday to relive the sensations that have brought great satisfaction to our list of dear guests.Greetings from sunny Cancun! SincerelyDania Molina Social Media Assistant & e-Concierge

8/10 Good

wei

Stayed 5 nights in Apr 2024
Response from Social Media Assistant & E-concierge on May 13, 2024
Dear Mr. Mrs. Ms. Wei LinThank you for taking the time to share your feedback regarding your recent stay at Dreams Vista Cancun Golf & Spa Resort. We are delighted to know that you had an enjoyable stay with us. Our mission is to offer the best quality services to our guests, and your message is a source of motivation to continue working in this way.It has been our pleasure to attend you at Dreams Vista Cancun Golf & Spa Resort, we hope to welcome you back to your home away from home, where to serve you: Is our pleasure!Kind regards,Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Neeraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams is one of the new properties in Cancun area, wonderfully built, amazing rooms. We stayed in honeymoon suite which was just wow. We had the jacuzzi right in the room with an entrance to shower area. The entire area of bathroom could have been bigger than rooms of many hotels. THE MOST AMAZING PART ABOUT THE PROPERTY IS THEIR STAFF. I can’t describe how well behaved, courteous, eager to serve with a big smile is their staff. Everyone speaks English well which takes away the stress of communicating in Spanish (for those guests who don’t know the language). Their staff keeps coming to serve you drinks right at the pool. Buffet food is decent/average but with a lot of options. Their Italian restaurant Portofino and steak house restaurant Prime Vista serve amazing food.
Stayed 2 nights in Apr 2024
Response from Social Media Assistant & E-concierge on Apr 22, 2024
Dear Mr. Mrs. Ms. Neeraj GautamOn behalf of the entire staff of Dreams Vista Cancun Golf &Spa Resort, we would like to thank you for taking the time to post a review of your stay at our resort. It was a pleasure being your host during your recent getaway to the Mexican Caribbean!Thank you for your feedback and for choosing our resort for your stay. We're delighted to hear that you found our resort to be fantastic, with spotlessly clean facilities, fantastic rooms, a great selection of food, and hardworking and friendly staff. We are glad to read that you have enjoyed our staff’s attentive service and pool facilities. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Do not hesitate to contact us, we will do everything possible to exceed your expectations, pamper you and provide you with excellent service.Warmest regards from sunny Cancun!Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Hettiya Durage Lanka Thilini Di

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience. Could have had more food options. Signing up for Hyatt membership came as a surprise.
Stayed 5 nights in Apr 2024
Response from Social Media Assistant & E-concierge on Apr 22, 2024
Dear Mr. Mrs. Ms. Hettiya Durage Lanka Thilini Di Thank you for your feedback and for choosing our resort for your stay. We appreciate your honest feedback regarding the food at our restaurants. Rest assured, we take all guest comments seriously and will certainly look into ways to enhance our dining offerings further.Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future!Greetings from radiant Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Kristyna

Stayed 6 nights in Apr 2024
Response from Social Media Assistant & E-concierge on May 10, 2024
Dear Mrs. Kristyna Peltz It was a pleasure to welcome you to Dreams Vista Cancun Golf & Spa Resort, thank you for your preference.We are pleased to learn that you were able to enjoy an overall pleasant stay, we appreciate the time you took to share your feedback, for us it is very important as we strive to improve each stay.We remain at your service and hope to welcome you back soon.Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Sara Javadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star experience. Everything was phenomenal. Everyone at this resort works so hard to make every experience pleasurable for guests. Food was tasty. Staff were personable and remarkable. I have nothing to complain about. Would go back in a heartbeat.
Stayed 6 nights in Apr 2024
Response from Social Media Assistant & E-concierge on Apr 19, 2024
Dear Mrs. Ms. Nejat Zayer Zafari ShoustariOn behalf of our entire team, we would like to extend our sincerest appreciation for choosing us as your hosts on your recent visit to the Mexican Caribbean. As you can imagine, we are proud of the professionals behind the service, culinary offer, beverages, and our great accommodations. We love to hear how our valued guests feel about their entire experience; therefore, we are grateful for your kind and honest advice with all travelers around the world through this means. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterize our brand and resort. Warmest regards from sunny Cancun,Sincerely Dania Molina Social Media Assistant & e-Concierge

6/10 Okay

Dalia

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024
Response from econcierge on Apr 20, 2024
Dear Mrs. Gaudencio, On behalf of the Dreams Vista Cancún Golf & Spa Resort team, we would like to thank you for sharing your kind and honest opinion with all travelers around the world through this means! We are truly pleased to read we were able to grant you with an unforgettable experience, and that we were able to satisfy all your expectations through the modernity of our facilities, amenities, and above all the warm service and hospitality provided by our colleagues.We would certainly be happy to have you back for another wonderful stay at Dreams Vista Cancun Golf & Spa Resort, your new home in the Mexican Caribbean. If you need help on your next visit, do not hesitate to contact me. I will be more than happy to help youGreetings from sunny Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

stacey

Stayed 6 nights in Apr 2024
Response from Social Media Assistant & E-concierge on May 8, 2024
Dear Mr. Cruz Avid BurgosOn behalf of the entire Dreams Vista Cancun Golf & Spa Resort team, we would like to thank you for choosing us to be your hosts during your recent visit to the Mexican Caribbean. We are delighted to know that you had an enjoyable stay with us. Our mission is to offer the best quality services to our guests, and your message is a source of motivation to continue working in this way.It has been our pleasure to attend you at Dreams Vista Cancun Golf & Spa Resort, we hope to welcome you back to your home away from home, where to serve you: Is our pleasure!Warm regards from the beautiful City of Cancun, Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Numeriano Larios, Aurora

Stayed 4 nights in Apr 2024
Response from Social Media Assistant & E-concierge on May 7, 2024
Dear Mr. Numeriano Larios CarascoThank you for taking the time to share your wonderful experience at our resort! We are thrilled to hear that you had such a delightful stay and enjoyed all the amenities and offerings we have to offer.It's fantastic to hear that you found our pools, restaurants, and service great. We take pride in providing a serene and enjoyable environment for our guests to relax. Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future!Greetings from sunny Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

8/10 Good

Marzieh Kazemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every think was clean staff kindly and friendly
Stayed 4 nights in Apr 2024
Response from Social Media Assistant & E-concierge on Apr 16, 2024
Dear Mrs. Marzieh Kazemi ZanjaniThank you for sharing the review of your great family vacation at Dreams Vista Cancun Golf & Spa Resort, we are very happy to read that you enjoyed your experience at our all-inclusive and family-friendly resort in the Mexican Caribbean thanks to our wonderful beach, and swimming pools, we will share your observations with our management team. Thank you so much for your review and we hope that you please decide to return so we can provide you the excellent vacation that you deserve.Greetings from sunny Cancun!Sincerely Dania Molina Social Media Assistant &5 e-Concierge

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Jan 2024
Response from Social Media Assistant & E-concierge on Apr 11, 2024
Dear Mrs. Ms. LanziOn behalf of the entire Dreams Vista Cancun Golf & Spa Resort team, we would like to thank you for choosing us to be your hosts during your recent visit to the Mexican Caribbean. To us, your admiration of each facet of your stay is a real mark of success. As you can imagine, we are proud of the professionals behind the service, culinary offer, beverages, and our great accommodations. We love to hear how our valued guests feel about their entire experience; therefore, we are grateful for your kind and honest advice with all travelers around the world through this means. It would be an honor to welcome you back, so, as always, we remain at your service. Please do not hesitate to contact us if you need our support before your arrival. Greetings from radiant Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Chad Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams vista is a beautiful property with a wonderful beach. The staff is so helpful the food was delicious. My family and I really enjoyed our visit.
Stayed 6 nights in Apr 2024
Response from Social Media Assistant & E-concierge on Apr 9, 2024
Dear Mr. Chad Nathan On behalf of the entire Dreams Vista Cancun Golf & Spa Resort team, we would like to thank you for choosing us to be your hosts during your recent visit to the Mexican Caribbean. We are thrilled to read that your experience during your stay with us was wonderful your kind comments have made our day! Our entire team works diligently to satisfy each and every one of our dear guests, but we can only make this happen thanks to your honest opinion. It would be an honor to welcome you back, so, as always, we remain at your service. Please do not hesitate to contact us if you need our support before your arrival. Greetings from sunny Cancun!Sincerely Dania Molina Social Media Assiatant & e-Concierge

8/10 Good

Tamera Kay, Orem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Social Media Assistant & E-concierge on Apr 26, 2024
Dear Mrs. Ms. Tamera Kay MixOn behalf of the entire Dreams Vista Cancun Golf & Spa Resort team, we would like to thank you for choosing us to be your hosts during your recent visit to the Mexican Caribbean. Thank you very much for sharing your experience. Thanks to your kind and honest comments, travelers from all over the world will be able to know that to visit the Mexican Caribbean. It would be an honor to welcome you back, so, as always, we remain at your service. Please do not hesitate to contact us if you need our support before your arrival. Warm regards from the beautiful City of Cancun, Dania Molina Social Media Assistant & e-Concierge

6/10 Okay

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from econcierge on Apr 5, 2024
Dear Mr.Travis, On behalf of the Dreams Vista Cancun Golf & Spa Resort team, We would like to thank you for choosing us as your hosts once again, our entire team works diligently to satisfy each and every one of our dear guests, but we can only achieve this thanks to your honest feedback. It is our priority to be the best option for you and all our guests, so in order to achieve such goal, you can be sure that your comments have been taken into account and this will be used constructively to perfect your future experiences. We thank you for your trust and we guarantee that we will do our best every time you come back to make your next stay even better than the previous one.Best regards, Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Shruti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was windy on this part 9f Cancun, the property was very well maintained and provided quality service and entertainment.
Stayed 5 nights in Mar 2024
Response from Social Media Assistant & E-concierge on Apr 1, 2024
Dear Mr. Mrs. Ms. Shruti MehtaWe are delighted to learn about your amazing experience at Dreams Vista Cancun Golf & Spa Resort; guest satisfaction is our main priority. We kindly thank you for your comments about our resort, as every day we work hard to make all our guests feel welcome and enjoy a lovely stay. We are blessed to have such a talented group of professionals who are there for you 24/7, and your glowing review perfectly reflects our commitment to you.We look forward to welcoming you again soon.Greetings from radiant Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

8/10 Good

April

Disliked: Cleanliness
Stayed 4 nights in Mar 2024
Response from Social Media Assistant & E-concierge on Apr 18, 2024
Dear Mr. Mrs. Ms. MorinGreetings from paradise! We are delighted to know that your experience with us was memorable and to learn about all the great service that our colleagues provided during your stay. It fills us with pride to have such talented and dedicated staff that makes our Resort full of life and warmth, ensuring our guests enjoy the Unlimited-Luxury experience and feel at home.Greetings from sunny Cancun! SincerelyDania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Dina

Travelled with family and small children
Great time for families with kids
Stayed 4 nights in Mar 2024
Response from Social Media Assistant & E-concierge on Mar 25, 2024
Dear Mrs. Twena On behalf of Dreams Vista Cancún Golf & Spa Resort team, We would like to thank you for choosing us as your hosts once again!We are truly pleased to read we were able to grant you with an unforgettable experience, and that we were able to satisfy all your expectations through the modernity of our facilities, amenities, and above all the warm service and hospitality provided by our colleagues.Please, accept our sincerest appreciation due to such a lovely review! We are glad getting to know that you are now part of our family.Do not hesitate to contact us before you and your family decide to return, we look forward to assist you with anything you may need regarding your reservation.We appreciate your trust and we guarantee you we will go out of our way each time you come back to make your next stay even better than the last one.Warm regards,Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Gurjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 4 nights in Mar 2024
Response from econcierge on Mar 25, 2024
Dear Mr. Singh On behalf of the entire team that makes up Dreams Vista Cancún Golf & Spa Resort, we would like to extend our most sincere gratitude for your preference. We are pleased to read that there were many aspects where we were able to not only satisfy your needs, but also raise those expectations. We constantly work hard to improve, so we know that our efforts have not been in vain. Receive a warm greeting from Dreams Vista Cancún Golf & Spa Resort, Sincerely Dania Molina Social Media & e-Concierge Assistant

8/10 Good

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a server named Jimmy at Portofino.. he is AMAZING
Stayed 6 nights in Mar 2024
Response from econcierge on Mar 25, 2024
Dear guest, It was a pleasure to welcome you to Dreams Vista Cancun Golf & Spa Resort, thank you for your preference.We are pleased to learn that you were able to enjoy an overall pleasant stay, we appreciate the time you took to share your feedback, for us it is very important as we strive to improve each stay.We remain at your service and hope to welcome you back soon.Greetings from radiant Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

6/10 Okay

Aida

Stayed 5 nights in Mar 2024
Response from Social Media Assistant & E-concierge on Apr 8, 2024
Dear Mrs. Aida kousariOn behalf of the Dreams Vista Cancún Golf & Spa Resort team, we would like to thank you for sharing your kind and honest opinion with all travelers around the world through this means! We are truly pleased to read we were able to grant you with an unforgettable experience, and that we were able to satisfy all your expectations through the modernity of our facilities, amenities, and above all the warm service and hospitality provided by our colleagues.We would certainly be happy to have you back for another wonderful stay at Dreams Vista Cancun Golf & Spa Resort, your new home in the Mexican Caribbean. If you need help on your next visit, do not hesitate to contact me. I will be more than happy to help youGreetings from sunny Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Landon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience and enjoyed our week!
Stayed 7 nights in Feb 2024
Response from Social Media Assistant & E-concierge on Mar 21, 2024
Dear Mr. Bryce KrahnWe would like to thank you for choosing Dreams Vista Cancun Golf & Spa Resort as your host on your recent gateway to our destination. It was a pleasure having you, and we appreciate that you have taken the time to share your experience!We kindly thank you for your comments about our resort, as every day we work hard to make all our guests feel welcome and enjoy a lovely stay. We are blessed to have such a talented group of professionals who are there for you 24/7, and your glowing review perfectly reflects our commitment to you.Greetings from radiant Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Mar 2024
Response from Social Media Assistant & E-concierge on Mar 19, 2024
Dear Mr. Mrs. Ms. Mcclure On behalf of our entire team, we would like to extend our sincerest appreciation for choosing us as your hosts on your recent visit to the Mexican Caribbean. As you can imagine, we are proud of the professionals behind the service, culinary offer, beverages, and our great accommodations. We love to hear how our valued guests feel about their entire experience; therefore, we are grateful for your kind and honest advice with all travelers around the world through this means. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterize our brand and resort. Warmest regards from sunny Cancun,Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Charisse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort! We will be back. Noe, Naz, Carlos, Jose, and EVERYONE at the resort was amazing.
Stayed 5 nights in Mar 2024
Response from Social Media Assistant & E-concierge on Mar 8, 2024
Dear Mrs. Skinner On behalf of the entire staff of Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post a review regarding your stay with us. It was a pleasure being your host during your recent getaway to the Mexican Caribbean.We are delighted to know that your experience with us was memorable and to learn about all the great service that our colleagues provided during your stay. It fills us with pride to have such talented and dedicated staff that makes our Resort full of life and warmth, ensuring our guests enjoy the Unlimited-Luxury experience and feel at home.We thank you for your recommendation and all your kind comments. Be assured that we will convey your kind words to the mentioned colleagues, acknowledging the excellent service they provided.We look forward to welcoming you again soon.Greetings from radiant Cancun! Sincerely Dania Molina Social Media Assistant & e-Concierge

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property was nice, with good food choices and good primary staff. The rooms are really noisy, all of the rooms doors are facing the kids pool with noise from the pool and its bucket of water. The doors do not block any noise and it’s extremely loud after 1 am. From the time you arrive until the time you leave you are harassed by what my wife and I called the white suit guys. We checked in the hotel and were moved to the 9th floor hospitality room and we were sat down with a person in white suit who instantly tried selling us a 300 dollar romantic dinner, then they wanted to sell us overpriced trips and time shares. We finally were able to kindly decline and were brought down to the original floor we came in on where our room was. The white suit guys are everywhere and they never leave you alone. I mean never. The food overall was really good especially the bbq and specialty meals outside in main terrace each night. The first two nights were wonderful for food and entertainment. The last two nights the terrace where all of entertainment should be was reserved for wedding parties and the entertainment was put in small spaces or cancelled for dance classes rather than karaoke. Lastly, we were able to go to the steak house on the final night. They do have a non seasoned tenderloin on their menu included with all inclusive, but my wife and I chose to have their Ny Strip aged steak for 40 dollars out of pocket. Horrible. Nice hotel, not resort.
Stayed 4 nights in Feb 2024
Response from Social Media Assistant & E-concierge on Mar 4, 2024
Dear Mr. M LallakWe would like to thank you on behalf of Dreams Vista for expressing this discomfort to us, and we are sorry to hear about this situationPlease be assured that your comments have been taken very seriously, and we are following up on this case with the appropriate departments. We are investigating and prioritizing all the aspects mentioned in your previous comment. It has never been our intention to let you down in this regard and you can be assured that the necessary steps will be taken to avoid a repetition of this in the future. While we understand how you felt about the situation you experienced during your stay, we hope that our response to his feedback will restore some semblance of trust in us.Once again, we thank you for taking the time to share your overview with us, and we sincerely hope that we will have the opportunity to host you once again in the future.Sincerely Dania Molina Social Media Assistant & e-Concierge

8/10 Good

Ellen, Montgomery

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very pretty resort with beautiful view. I prefer a pool with a swim up bar. The maid service was lacking. Some days our room was not cleaned. Other days it was late in the day, We could not watch any movies unless we paid an additional fee.
Stayed 6 nights in Feb 2024
Response from Social Media Assistant & E-concierge on Feb 28, 2024
Dear Mrs. Luckie On behalf of our entire team, we would like to extend our sincerest appreciation for choosing us as your hosts on your recent visit to the Mexican Caribbean. Your comments are really valuable to us as they help us to improve our service and product levels. We take very seriously your comments about the cleanliness of the room, that were not taken into account as they should have been during our service. It has never been our intention to let you down in this regard and you can be assured that the necessary steps will be taken to avoid a repetition of this in the future. We are very saddened to hear of your situation and believe that the description reflects an atypical situation that does not correspond to our usual hotel standards and services.Please be assured that your comments have been taken very seriously, and we are following up on this case with the appropriate departments. We are investigating and prioritizing all the aspects mentioned in your previous comment. While we understand how you felt about the situation you experienced during your stay, we hope that our response to this feedback will restore some semblance of trust in us. Once again, we thank you for taking the time to share your overview with us, and we sincerely hope that we will have the opportunity to host you once again in the future.Sincerely Dania Molina Social Media Assistant & e-Concierge

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff makes you feel like VIP. The adult rooftop pool did not disappoint. Would highly recommend if you wanted to have some days away relaxing as this resort does not have a swim up bar or crazy pool scene. The ala cart food is amazing. Front desk was exceptional with answering questions and helping with uber and safety concerns.
Stayed 4 nights in Feb 2024
Response from Social Media Assistant & E-concierge on Feb 27, 2024
Dear Mrs. Perron On behalf of our entire team, we would like to extend our sincerest appreciation for choosing us as your hosts on your recent visit to the Mexican Caribbean. As you can imagine, we are proud of the professionals behind the service, culinary offer, beverages, and our great accommodations. We love to hear how our valued guests feel about their entire experience; therefore, we are grateful for your kind and honest advice with all travelers around the world through this means. It fills us with pride to learn about the excellent service and dedication that our colleagues are providing! We are committed to giving the Unlimited-Luxury with a unique gastronomy, amazing sky pool, and the best service. We highly appreciate your concern for our resort; therefore, your kind word about the diligent work and professional service our team members provide will certainly not go unnoticed. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterize our brand and resort. Warmest regards from sunny Cancun,Sincerely Dania Molina Social Media Assistant & e-Concierge

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Social Media Assistant & E-concierge on Feb 27, 2024
Dear Mr. Mrs. Ms. Adnan HajderIt was a pleasure to welcome you to Dreams Vista Cancun Golf & Spa resort, thank you for your preference.We are pleased to learn that you were able to enjoy an overall pleasant stay, we appreciate the time you took to share your feedback, for us it is very important as we strive to improve each stay.We remain at your service and hope to welcome you back soon.Greetings from radiant Cancun!Sincerely Dania MolinaSocial Media Assistant & e-Concierge

10/10 Excellent

Sarah Jane

Travelled with family
The staff were all very friendly and helpful with everything, the restaurants and bars were all very good and the servers were all very nice.
Stayed 4 nights in Feb 2024
Response from Social Media Assistant & E-concierge on Feb 23, 2024
Dear Mrs. Sarah Jane We would like to thank you for choosing Dreams Vista Cancun Golf & Spa Resort as your host on your recent gateway to our destination. It was a pleasure having you, and we appreciate that you have taken the time to share your experience!We are pleased to know that you enjoyed your stay with us and that you found our team pleasant and helpful. At our resort, we take pride in how our staff help our guests achieve a fantastic experience.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. We look forward to welcoming you again soon.Sincerely Dania Molina Social Media Assistant & e-Concierge

6/10 Okay

Vanessa, Stony point

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All but one elevator on our side was broken. Took forever anytime we needed to go up & down Knowing this is loss bacaion time
Stayed 4 nights in Feb 2024
Response from Social Media Assistant & E-concierge on Feb 23, 2024
Dear Mrs. Ms. Vanessa AbrahamOn behalf of the team of colleagues at Dreams Vista Cancun Golf & Spa Resort, first of all we would like to thank you for choosing us as your hosts for your recent vacation in the Mexican Caribbean. Your comments are really valuable to us as they help us to improve our service and product levels. We take very seriously your comments about the elevator services in our resort. It has never been our intention to let you down in this regard and you can be assured that the necessary steps will be taken to avoid a repetition of this in the future. Please be assured that your comments have been taken very seriously, and we are following up on this case with the appropriate departments. We are investigating and prioritizing all the aspects mentioned in your previous comment. While we understand how you felt about the situation you experienced during your stay, we hope that our response to his feedback will restore some semblance of trust in us. Once again, we thank you for taking the time to share your overview with us, and we sincerely hope that we will have the opportunity to host you once again in the future.Sincerely Dania Molina Social Media Assistant & e-Concierge