3 outdoor pools, sun loungers
Check availability

Reviews of Margaritaville Beach Resort Playa Flamingo

3.5 out of 5
Margaritaville Beach Resort Playa Flamingo
Flamingo Beach, Cabo Velas, Guanacaste

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1001 reviews" "
Rating 8 - Good. 345 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Guiselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went in low season so there were only a few guests. The staff was wonderful. The breakfast had a number of choices, but was only average. The pool was great; however, it did close at 6 p.m. Overall, I enjoyed the stay.
Stayed 3 nights in May 2024

10/10 Excellent

Jai, richardson

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Flory Soto/ Guest Service Ambassador. on May 25, 2024
Dear Jai,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Rooms were nice and clean. Staff very friendly. Would definitely recommend this resort.
Stayed 2 nights in May 2024
Response from Flory Soto/ Guest Service Ambassador. on May 20, 2024
Dear Cathy,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 Excellent

ERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Small property needs some updating, but lovely and perfect for the family!
Stayed 7 nights in May 2024
Response from Flory Soto/ Guest Service Ambassador. on May 20, 2024
Dear Erick,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team. On behalf of the management, I have to inform you that we are working on your suggestions. We appreciate your staying with us and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

8/10 Good

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Everything was great, except be sure you call when booking to make sure it’s all-inclusive. We had to pay an additional $1000 to add the all inclusivity which was frustrating.
Stayed 7 nights in May 2024

10/10 Excellent

yoel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is dangerously, the water is wormy and clear but is not for people who do not know to swim or surfing
Stayed 7 nights in Apr 2024
Response from Flory Soto/ Guest Service Ambassador. on May 16, 2024
Dear Yoel,Thank you very much for your comments and for bringing to our attention the areas where we can improve our services. All our guests' comments are always welcome, both positive and negative; therefore, your feedback is very much appreciated. We are glad you enjoyed the rest of your visit, and we look forward to welcoming you back again as our guest in the future.Best regards from the sunny Flamingo Beach!

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in May 2024
Response from Flory Soto/ Guest Service Ambassador. on May 16, 2024
Dear David,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

10/10 Excellent

David Dawson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was the only resort on the beach at Playa Flamingo. No crowds on the beach at all. The staff was friendly and professional at all times.
Stayed 4 nights in May 2024
Response from Flory Soto/ Guest Service Ambassador. on May 14, 2024
Dear David Dawson,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Gonna definitely stay again. One of my best weeks I’ve experienced.
Stayed 4 nights in May 2024
Response from Flory Soto/ Guest Service Ambassador. on May 11, 2024
Dear Peter,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

4/10 Poor

Camille

Liked: Staff & service
Disliked: Property conditions & facilities
Be prepared for the staff to wake you up early beating on roofs as well as the really loud and annoying birds. The only thing good to eat was the burgers but take it back to your room unless you want to dine with raccoons. They clean your room everyday but the housekeeping tries to come at like 8am
Stayed 9 nights in Apr 2024
Response from Flory Soto/ Guest Service Ambassador. on May 2, 2024
Dear Camille,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

10/10 Excellent

Troy

Liked: Staff & service
Stayed 4 nights in Apr 2024
Response from Flory Soto/ Guest Service Ambassador. on May 2, 2024
Dear Troy,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

10/10 Excellent

Rosanna A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at margaritaville was wonderful. The staff was very accommodating , the grounds were beautiful and the view was spectacular! Flora was very helpful and accommodating for all our needs. We will be sure to return to Margaritaville in Costa Rica !
Stayed 7 nights in Apr 2024
Response from Flora Soto/ Guest Service Ambassador. on Apr 29, 2024
Dear Mrs. Appice,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

10/10 Excellent

caylie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so helpful and lovely to deal with, occasionally the poolside food was a bit slow but the staff was apologetic and did their best to get it to us as quickly as possible, check in was easy, and they got us to a clinic very quickly after hours when one of us had an accidental interaction with a sea urchin. Drinks were delicious and fast, not watered down in the least (quite the opposit lol), they were good to our kids, a really lovely few days of down time at the end of our trip. Also - husband forgot his wedding band and they went out of their way to get it back to us as quickly as they could - thank you!
Stayed 3 nights in Apr 2024
Response from Flora Soto/ Guest Service Ambassador. on Apr 29, 2024
Dear Caylie,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

10/10 Excellent

Martin Christopher, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for ocean, white sand and sunsets.
Stayed 7 nights in Apr 2024
Response from Flory Soto/ Guest Service Ambassador. on Apr 29, 2024
Dear Martin Christopher,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

6/10 Okay

JOANNA

Liked: Cleanliness, staff & service, property conditions & facilities
road outside the resort to go to the beach is crowded ( open parking for outsiders) and putdoor dining is right there so its very dusty. Limited entertainment. for a short stay its okay. Staffs are very good and helpful.
Stayed 4 nights in Apr 2024
Response from Flora Soto/ Guest Service Ambassador. on Apr 29, 2024
Dear Joanna,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team. I should mention that our roads and beaches are public therefore during holidays or weekends in Costa Rica they are crowded.On behalf of the management, I have to inform you that we are working on your suggestions. We appreciate your staying with us and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
rode between property and beach should have sone beach chairs available for guests to use at beach
Stayed 4 nights in Apr 2024
Response from Flory Soto/ Guest Service Ambassador. on May 9, 2024
Hello,Thank you for your comment, your opinion is important to us.I must mention that the street is public, therefore it is not allowed to place chairs or umbrellas, that is why we offer beach chairs from our hotel

10/10 Excellent

Brionna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Apr 2024
Response from Flory Soto/ Guest Service Ambassador. on Apr 22, 2024
Dear Brionna,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 Excellent

rosemary, Healdsburg

Stayed 1 night in Apr 2024
Response from Flory Soto/ Guest Service Ambassador. on May 9, 2024
Dear Rosemary,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came from another resort about 2 hours south and the first thing we noticed the place was alive. You heard people laughing and having fun. Flamingo beach is great, swimming and taking sunset walks. The staff tried the quests like long time friends. Overall we would rate it 5 stars.
Stayed 2 nights in Apr 2024
Response from Flory Soto/ Guest Service Ambassador. on Apr 11, 2024
Dear Lawrence,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

10/10 Excellent

Walter, Council Bluffs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The relaxed atmosphere of Margaritaville set the stage for a relaxing vacation. The staff was very committed to making it the best vacation. The food was surprisingly very good whether you did the a la carte or the buffet. The drinks were good and they had bottled water to drink. The beds and pillows were comfortable. The room was spacious with high ceilings, open concept and LVT flooring. The cleaning staff helped keep it clean. The proximity to the beach was nice. The sandy road that separated the resort from the beach provided the perfect place to run every morning. Make Margaritaville your next destination for food, fun, and sun!
Stayed 5 nights in Mar 2024
Response from Flory Soto/ Guest Service Ambassador. on Apr 3, 2024
Dear Walter,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

10/10 Excellent

LUZ MARI, Palm Springs

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very pretty, right at the beach. Staff was on point, very polite and attentive. A little far from the airport, an hour ride. Wish for the pool bar stay open a least to 9pm.
Stayed 4 nights in Mar 2024
Response from Flory Soto/ Guest Service Ambassador. on Apr 2, 2024
Dear Luz Mari,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team. On behalf of the management, I have to inform you that we are working on your suggestions. We appreciate your staying with us and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

6/10 Okay

David

Travelled with partner
Disliked: Cleanliness
The place was a little run down. Only three Dinner options. But it was still a very fun vacation. except for food poisoning that wrecked my last two days
Stayed 9 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on May 9, 2024
Dear David,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

10/10 Excellent

Jacqueline Anne, Simpsonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly. The property was kept clean. Food was excellent!
Stayed 6 nights in Mar 2024
Response from Flory Soto/ Guest Service Ambassador. on Mar 23, 2024
Dear Jacqueline,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

8/10 Good

Sandra T

Travelled with group
Liked: Cleanliness, amenities
It was noisy at sunrise because of the birds, not much you can do about that. Not close enough to other activities. The food was wonderful, but service was a bit slow.
Stayed 4 nights in Mar 2024
Response from Flory Soto/ Guest Service Ambassador. on Mar 23, 2024
Dear Sandra T,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team. On behalf of the management, I have to inform you that we are working on your suggestions. We appreciate your staying with us and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a quiet and relaxing experience. Great for families.
Stayed 7 nights in Mar 2024
Response from Flory Soto/ Guest Service Ambassador. on Mar 23, 2024
Dear James.,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

6/10 Okay

Yulya

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2024
Response from Flory Soto/ Guest Service Ambassador. on Mar 18, 2024
Dear Yulya,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

8/10 Good

Susan Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool area was nice and the proximity to the beach is excellent. The breakfast included with our plan was very good. All interactions with the staff were wonderful. Unfortunately, they do not clean shared areas as often as they should. The pool deck tables were sticky and not cleaned as well as areas of the concrete that were dirty and not cleaned at all during the 8 days we were there. Hallway stairs had dirt and spots where things had dripped for days. Windows in our rooms were filthy and no longer have locks on them. Electricity went on and off and when I woke up one night there was no running water at any of the faucets or the toilet. With proper maintenance it could still be a nice resort but it seems they are just letting it go. We've stayed at this resort in the past and it was noticeably more rundown this time.
Stayed 8 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Mar 12, 2024
Susan Marie,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

4/10 Poor

steven jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had and it was a big one, when we checked into the hotel, I asked if they were full, they said they 10 rooms left, I asked please give me the best one you have left. They have a known problem with a compressor/ air conditioning unit that makes a loud sound all night. and they put us right next door to compressor. We were awakened all night. not very happy. we went down in the morning and they moved us to another room, they are very aware of this issue with the noise. I would like half of my money back for one night
Stayed 2 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Mar 18, 2024
Dear Mr. Steven,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was dated. They do not seem to be keeping up with maintenance or refreshing the rooms. Water damage was apparent in the bathroom. The tub was not level resulting in water runoff from the front and back onto the bathroom floor. The gym was nice but it too was old with non working or excessive wear and tear on the aerobic equipment.
Stayed 5 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Mar 9, 2024
Dear Steven.Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

10/10 Excellent

Diane B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margaritaville all-inclusive was very laid back and the staff could not have been more accommodating. My boyfriend and I went for my 60th birthday and he proposed on that day. He had arranged (with Rosaria) for a photographer (Paola and Kevin) and a sunset dinner on the beach (Eduardo and the cooking staff). They catered to our vegan diets and the food was fabulous. We will now make this place our destination wedding venue!!!
Stayed 7 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Mar 4, 2024
Dear Diane,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

10/10 Excellent

Maurico Rojas

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Flory Soto/ Guest Service Ambassador. on Mar 2, 2024
Estimado Mauricio,Muchas gracias por visitar nuestro hotel, estamos muy contentos de que haya disfrutado de su visita y esperamos volver a verle pronto.¡Atentamente desde la soleada playa Flamingo!

8/10 Good

Paulina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Only issues were water and electricity would randomly go out in the middle of the night, but it might be just an island thing.
Stayed 5 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Mar 1, 2024
Dear Paulina,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team.At the beginning of the week, the main pipe that generates water to the hotel burst, and that is why there was a lack of water in the hotel. They were rationing at night when they were doing the repair.We apologize for the inconvenience, but it was a matter beyond our control, we hope for your understanding in this matter.

10/10 Excellent

Danielle F

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small all inclusive on a stunning beachfront. Staff was wonderful, food was great, sunsets were amazing!
Stayed 3 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Feb 28, 2024
Dear Danielle,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and everyone was very helpful. Will be back for sure
Stayed 3 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Feb 28, 2024
Dear David,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, friendly staff. Food is excellent
Stayed 1 night in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Feb 21, 2024
Dear Karla,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

8/10 Good

Josh & Kim

Travelled with family and small children
Liked: Cleanliness, staff & service
We traveled here for 4 nights with kids age 5-14. We did the all inclusive option. The beach location was nice. It was a public beach so no resort chairs or umbrellas were available. We felt safe here with children. Most of the food was just ok except the Italian restaurant was excellent. Food options were limited and quite slow. Drinks were great. Staff and service were excellent. The property was fairly small and there weren’t a lot of food or shopping options within walking distance. The rooms needed some upkeep, toilet was broken, air conditioning didn’t keep room very cool. Beds and pillows were not comfortable. Room was always very clean though. Overall, I’d give it an average rating.
Stayed 4 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Feb 21, 2024
Dear Josh y Kim,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!

6/10 Okay

Jorge

Liked: Staff & service, property conditions & facilities
nice place by the beach but transportation is very limited and expensive
Stayed 1 night in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Feb 18, 2024
Dear Jorge,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team. On behalf of the management, I have to inform you that we are working on your suggestions. We appreciate your staying with us and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

6/10 Okay

Lawrence

Stayed 3 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Mar 23, 2024
Dear Lawrence,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

10/10 Excellent

seth, naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A-PLUS
Stayed 2 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Feb 16, 2024
Dear Seth,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

4/10 Poor

William

Disliked: Property conditions & facilities
This place is totally underwhelming. It was a disaster from checkin to checkout. Jimmy would be appalled at how his dream is being carried out.
Stayed 2 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Feb 16, 2024
Dear William,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

8/10 Good

Adriana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the beach
Stayed 2 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Feb 11, 2024
Dear Adriana,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

4/10 Poor

Miriam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is need of several upgrades especially the lift for the special needs guest. Everyday there was an issue with the lift. I had to use the lift because I was there with my disabled son. The property also showed and gave special privileges to certain guests as to bringing food out of the restaurant in a to-go boxes, with I’m sure no questions asked. I took pictures of the special guest that were given special privilege to take to go boxes from the restaurant. They had on every color of the arm wrist which were orange, bluish-green and white. When I asked the first time for a to go box, I was told” I will do it this time” Sometimes i brought my son down to the restaurant and sometimes to make my stay easier on me I would feed him the room. After being told this time, is the reason I took pictures and saw several other guest that were given special privileges to take to-go plates and hundred percent sure that they wasn’t told “this time” I spoke with the guest manager regarding my issues as to the lift for the special needs guest and being given a hard time as to taking to go plates out the restaurant. She stated that is the resort policy not to take to-go plates out of the restaurant. Not knowing that I had already taken pictures of the guest that were given special privileges. She state that would let the staff know that it was okay for me to take the to-go plate, again I had already seen other special privilege guest taken them. I take vacations to try and relax
Stayed 4 nights in Feb 2024
Response from Flory Soto/ Guest Service Ambassador. on Feb 16, 2024
Dear Miriam,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

6/10 Okay

Blake

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Flory Soto/ Guest Service Ambassador. on Feb 7, 2024
Dear Blake, Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

8/10 Good

Hubbard

Travelled with partner
Liked: Cleanliness, staff & service
The wait staff at the bars and restaurants was excellent - very friendly and personable. The property location on Flamingo beach is outstanding - one of the most beautiful, swimmable, beaches in the area. The resort is well managed and maintained. However, the rooms need maintenance and upgrades to sustain the pricing. Our Junior Family suite was well equipped but had dirty windows overlooking the parking lot. The bathroom fixtures had the finish worn off with miss-matched tile colors and almost no water pressure in the shower. However, the bedding and AC were top of the line. We traveled without children, but they have a large kiddie pool completely shaded by a palapa with plenty of pool toys, and a newer playground set. The pool stays open into the evening with soft music, allowing for a peaceful evening swim before heading to the “5 O’clock Somewhere” bar or one of three on-site locations for dinner. Overall, our experience was very good - but upgraded bathrooms and some attention to the areas seen by half the guests (parking lot) could make the property Excellent!
Stayed 3 nights in Jan 2024
Response from Flory Soto/ Guest Service Ambassador. on Jan 31, 2024
Dear Hubbard,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team. On behalf of the management, I have to inform you that we are working on your suggestions. We appreciate your staying with us and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

6/10 Okay

JP H

Travelled with group
Disliked: Property conditions & facilities
We got a top floor room and we find out the ceiling was shaking very bad with loud noise because of all The roof top AC units, at 4 AM they agreed to change room to lower floor, and at 6 AM they started cutting wood with chainsaw for 2 days on the rows.. lots of kids in the pool..
Stayed 3 nights in Jan 2024
Response from Flory Soto/ Guest Service Ambassador. on Jan 31, 2024
Dera JP H,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We value your comments and suggestions as they help us improve our service and facilities.We apologize for any inconvenience caused by different issues. We understand how these issues can affect your vacation experience and we take them very seriously.We have forwarded your concerns to the relevant departments, and we will work hard to address them as soon as possible. We hope you will give us another chance to welcome you back and show you our true hospitality and standards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, easy to walk around, on beach, lots of foood choices! Nothing bad to say at all.
Stayed 2 nights in Jan 2024
Response from Flory Soto/ Guest Service Ambassador. on Jan 28, 2024
Dear Russ,Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We are so pleased to read your family had a wonderful experience in our beautiful resort and we and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

2/10 Terrible

bria

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property had bed bugs, low water pressure limited dining options with bland food on the property bathrooms and lining was dirty with stains. Would not recommend
Stayed 3 nights in Jan 2024
Response from Flory Soto/ Guest Service Ambassador. on Jan 28, 2024
Dear Bria,Thank you very much for your comments and for bringing to our attention the areas where we can improve our services and you can be sure they will be taken on board). All our guests' comments are always welcome, bothpositive and negative; therefore, your feedback is very much appreciated. We are glad you enjoyed the rest of your visit, and we look forward to welcoming you back again as our guest in the future.Best regards from the sunny Flamingo Beach!

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a wonderful experience at Margaritaville in Playa Falmingo, Costa Rica. The resort was very clean and had a wonderful, friendly staff. The beds were extremely comfortable and the linens were top quality. My only suggestions for improving this property are: that they install more hooks and rods for guests to hang their wets bathing suits and towels. They ask that you don't use the balcony rails to hang your things, but unfortunately don't offer any options for guests. As a beach resort they should have plenty of drying options available. Also, the water pressure was not very good at all. This is probably due to the fact that the building, although clean and very nicely decorated, was a bit older.
Stayed 7 nights in Jan 2024
Response from Flory Soto/ Guest Service Ambassador. on Jan 28, 2024
Dear Ronald,Thank you so much for your feedback. We are so pleased to receive your feedback and will share it with our entire team. On behalf of the management, I have to inform you that we are working on your suggestions. We appreciate your staying with us and hope to see you again soon. Kind regards from the sunny Flamingo Beach!

6/10 Okay

Valerie

Stayed 6 nights in Jan 2024
Response from Flory Soto/ Guest Service Ambassador. on Jan 23, 2024
Dear Valerie,Thank you very much for visiting our hotel, we are very happy that you enjoyed your visit and we hope to see you again soon.Sincerely from sunny Flamingo Beach!

10/10 Excellent

Tunde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right on the beach, the rooms are clean and comfortable. The staff are friendly and accomodating. We chose the all-inclusive option and the buffet had plenty options for meat, veggies and fruits. Very much enjoyed our stay at the resort.
Stayed 3 nights in Jan 2024
Response from Flory Soto/ Guest Service Ambassador. on Jan 21, 2024
Dear Tunde,We are delighted to have been your chosen hotel during your recent travels to Costa Rica, it was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.We hope you choose to create more memories with us whenever your travels bring you back to Costa Rica!