Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
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Reviews of Mayan Monkey Los Cabos

2 out of 5
Mayan Monkey Los Cabos
Los Cabos Blvd. Paseo de la Marina 869, Plaza Gali, Planta Alta. Col. Centro, Cabo San Lucas, BCS

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 171 reviews" "
Rating 8 - Good. 37 out of 171 reviews" "
Rating 6 - Okay. 12 out of 171 reviews" "
Rating 4 - Poor. 10 out of 171 reviews" "
Rating 2 - Terrible. 4 out of 171 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was pretty unique I appreciated the vibe and staff was friendly. I did however book I higher end room I believe the most expensive with marina view. Upon booking I was informed the room I booked was having some sort of issue which I interpreted as they over booked either purposely or accidentally. Regardless I was offering a room that was “bigger” but also half the price of the one I originally booked one that basically had a view of every person walking by. The offered me free breakfast in the morning as a consolation but no partial refund or anything further aside from a couple margaritas. All in all this was a pretty big breakdown for me. Unfortunately I wouldn’t risk booking here again.
Stayed 1 night in May 2024
Response from Mayan Monkey on May 6, 2024
Dear Robert,We are sorry to hear we didn’t exceed your expectations during your stay with us. We will keep working hard to become better every day. We appreciate the time you took to share your comments.

10/10 Excellent

Edward

Stayed 4 nights in Apr 2024
Response from Mayan Monkey on Apr 11, 2024
Hello Edward,Thank you for the stars! It will be a pleasure to assist you again.

10/10 Excellent

Maggie

Liked: Cleanliness, amenities, property conditions & facilities
Safe & walkable to main party attractions
Stayed 1 night in Mar 2024
Response from Mayan Monkey on Mar 31, 2024
Hello Maggie,We're glad to hear you had a really good time with us! Thank you for taking the time on posting a review about your experience.

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the activities that they organice at the bar area, games, dace class etc
Stayed 2 nights in Mar 2024
Response from Mayan Monkey on Mar 30, 2024
Hello Santiago,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

10/10 Excellent

Thales Correa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fun place to stay, and really nice staff and group of people!
Stayed 4 nights in Mar 2024
Response from Mayan Monkey on Mar 23, 2024
Hello Thales,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Mayan Monkey on Mar 20, 2024
Hello Jason,Thanks for the recommendation. It will be a pleasure to assist you again!

8/10 Good

Nadin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend, I’ll come back again. Super close to the marina, markets and a close by mall. Staff are very friendly and helpful, the views and vibes are amazing, food is ok, the hostel bathrooms could use more servicing/maintenance. Other than that it was a lovely experience for sure!
Stayed 4 nights in Feb 2024
Response from Mayan Monkey on Mar 9, 2024
Thank you very much for your comments and for choosing us as your home during your time in Mexico. Your comments motivate us to keep improving every day. We are so happy to hear that you enjoyed your experience with us. We hope you come back soon!

6/10 Okay

kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
NO COMMUNICATION.. EXTRA TAXES AT CHECK IN. NO PARKING 40 US DOLLARS A DAY AND U HAVE TO PULL YOUR LUGGAGE. DID NOT TELL US THERE WAS AN ELEVATOR. SO DRAGGED BAGES UP 3 FLIGHTS OF STAIRS. THEY JUST NEED TO COMMUNICATE BETTER
Stayed 1 night in Feb 2024
Response from Mayan Monkey on Feb 25, 2024
Dear Kimberly,We are sorry to hear that your experience did not live up to your expectations. Your feedback matters to us and we will share it with the appropriate department to find the immediate solution.Again, we appreciate your feedback to help us be a better hotel.

10/10 Excellent

CherylAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a blast!
We had a blast. We were probably the oldest people by 2 decades, but still felt comfortable and welcome. We stayed there for 2 nights to acclimate to travel and chill after a couple of very short sleeps. The food and drinks were delicious, the location beautiful, and the staff so helpful and fun.
Stayed 2 nights in Feb 2024
Response from Mayan Monkey on Feb 6, 2024
Hello Cheryl,We are delighted to hear that you had such a great time during your stay with us. We thank you for sharing your experience with us and our community of travelers. We look forward to hosting you again soon!

10/10 Excellent

JAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, staff great, rooms great, bed great, lockers, social, safe.
Stayed 1 night in Feb 2024
Response from Mayan Monkey on Feb 3, 2024
Hello Jan,We appreciate the time you took on posting a review about your experience. We feel very pleased to know the positive emotions that Mayan Monkeys generates.

10/10 Excellent

Simone

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melo checked me in and as he was checking me in, he greeted everyone coming into the office by name and remembered room numbers - super impressive and he was so kind and helpful! The rooms were great, breakfast was delicious, and beds were comfy. Highly recommend
Stayed 1 night in Jan 2024
Response from Mayan Monkey on Feb 1, 2024
Hello Simone,Thank you very much for posting a review of your visit, we appreciate the time you took on sharing your experience. We feel very pleased to know that our staff took excellent care of you and that you enjoyed our facilities and ambiance. We'll gladly share your comments with our team to give you the best experience at each visit!

4/10 Poor

Harry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tasteless food,poor poolside service,bad.
Rms r very clean,no mini fridge no microwave,no hot water to shower,hot water at sink thoo.breakfast is poor eggs r not cooked rite,it says omllet with sausage and spuds,u dont get sausage or spuds,u get chips and some kinda of black sauce?,food in general is blah tasteless lunch,dinner,drinks at bar..lol.they dont hav knowledge on how to make any drinks pinacolada,momosa,margretta no good at all,the server's r lazy,dont want to walk over and see if u need another drink or anything,paid $15.99usd for a pinacolada at night came back the next afternoon paid $12.99usd for 1 pinacolada,security guy wouldnt let take any food or drink to my rm,all in all if u want a clean place yes go,if u want good food,service a quite stay(noise goes on from its bar till 1am,then the people party till 2-3am and nothing is done about it)...quite stay..not here,helpfull frontdesk thoo.
Stayed 6 nights in Jan 2024
Response from Mayan Monkey on Feb 1, 2024
Hello Harry,We are sorry to hear we didn’t exceed your expectations during your stay with us. We will keep working hard to become better every day. We appreciate the time you took to share your comments.

10/10 Excellent

Francis, Fort McMurray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back! Tons of fun!
Stayed 2 nights in Jan 2024
Response from Mayan Monkey on Jan 27, 2024
Hello Francis,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

2/10 Terrible

Vania

Disliked: Cleanliness, staff & service, property conditions & facilities
I called hotel to cancel reservation day before due to my father falling ill and receptionist stated I needed to contact booking agency. I contacted agency and i was informed hotel would contact me through email since expedia’s attempts to converse over the phone failed.
Stayed 3 nights in Jan 2024
Response from Mayan Monkey on Jan 22, 2024
Hello Vania,Thank you for contacting us by this means. We will follow up on your case as soon as possible.Best regards.

10/10 Excellent

Troy

Stayed 1 night in Jan 2024
Response from Mayan Monkey on Feb 8, 2024
Hello Troy,We appreciate your perfect rating very much, thank you for taking a moment of your time on this review.We hope to serve you again very soon!

10/10 Excellent

Sarel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mayan Monkey on Jan 14, 2024
Hello Sarel,We appreciate your perfect rating very much. Thank you for taking a moment of your time on this review.

10/10 Excellent

Naushad, Kailua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even more social and fun than advertised. Very secure and safe. Group activities and location made getting out in Cabo very easy. Hikes, classes, karaoke, all great. Waitstaff was attentive, relatable, and engaging, especially Cesar and Alex. Food was a standout too. Huitlacoche tacos were the vegan all day available option. Met amazing people and enjoyed the outfoing and safe environment. The reviewers complaining about music late into the night stayed in the wrong place. Also, everything is shut down and church quiet by 1 am. If traveling solo or with a small extroverted group, stay at Mayan Monkey. Experience of a lifetime.
Stayed 6 nights in Jan 2024
Response from Mayan Monkey on Jan 8, 2024
Hello Naushad,Thank you very much for posting a review of your visit, we appreciate the time you took on sharing your experience. We feel very pleased to know that our staff took excellent care of you and that you enjoyed our facilities and ambiance. We'll gladly share your comments with our team to give you the best experience at each visit.

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities
Very nice stay but would have liked more hooks by our beds and better shelf in our bed as well
Stayed 3 nights in Dec 2023
Response from Mayan Monkey on Jan 8, 2024
Hello Linda,We're glad to hear you had a really good time with us! Thank you for taking the time on posting a review about your experience.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mayan Monkey on Jan 31, 2024
Hello Linda,Thank you for the time you took on writing your review. We will take your comments into account to improve your experience on your next visit. We hope you allow us to serve you again very soon.

10/10 Excellent

zulkifli

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mayan Monkey on Dec 26, 2023
Hello Zulkifli,Thanks for the recommendation, it will be a pleasure to assist you again.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and great vibes!
Stayed 3 nights in Dec 2023
Response from Mayan Monkey on Dec 18, 2023
Hello Sandra,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

4/10 Poor

Michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
NOT Restful or relaxing
Our room was identified as a "Premium Double Room, 1 Queen Bed, Balcony, Marina View 10/10 Exceptional" The room is not premium or exceptional! I felt we were scammed. We will not return or recommend it. The balcony comfortably seats only one person. With several nearby bars blaring loud pulsating music, it was not restful or relaxing. We had to ask for nightstand lamps (only received one). The open clothes rack system is too small for 2 people. Only one luggage rack. We asked for another luggage rack; but, didn’t receive it. There is no chair or table/desk in the room. We asked for a small table and chair; but never received it. Plus side: Room cleaning was very good. Marina view was pretty.
Stayed 7 nights in Nov 2023
Response from Mayan Monkey on Nov 11, 2023
Hello Michael,Thank you for sharing your experience with us. We are very sorry that your stay fell short of expectations.We will keep working hard to become better every day. We appreciate the time you took to share your comments.

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, staff very helpful,clean, would definitely go back
Stayed 6 nights in Oct 2023
Response from Mayan Monkey on Oct 16, 2023
Hello Eugene,Thank you so much for taking the time to review your stay at Mayan Monkey. Your positive feedback keeps us motivated to continue improving every day for our traveler community.We hope to serve you again very soon!

8/10 Good

Ananya

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Oct 2023
Response from Mayan Monkey on Oct 9, 2023
Hello Ananya,We hope you enjoyed your stay, we look forward to seeing you soon!

6/10 Okay

SANDRA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Expensive for a hostel (total $1290CAD, 5 nights, private room for 2). My partner & I make a very modest living, and with our set of accessibility needs, Mayan Monkey had the best available private rooms on Expedia ($127/night). The staff were exceptionally friendly, sweet, and attentive. However, for the price we ended up paying, we regretfully could’ve booked one of more luxurious hotels across the street. We’re CDN, so we’ll convert MXN to CAD w/ today’s forEx rates. Exclu. tips, 5 nights came to ~$1290 CAD or $258/night (incl taxes, hotel fees, daily breakfast for 2ppl, and *this wild cleaning fee*). They charged us $90 ($67 USD) for maybe 6 or 7 tiny dots of juice on the bedsheets. These “stains” were most definitely a small enough job for our Tide-to-Go stick, so we were shocked and deeply disappointed when they held us back about this. If we weren’t rushing to the airport, I would’ve spent at most 10 mins “Tide-sticking” these droplets away myself. We paid it of course, despite feeling scammed. They were so nice to us :( Before departing, we could’ve tipped their kitchen/bar staff (not just cleaning staff) on our way out with that cash. If you’re seeking a more peaceful/relaxed vacation, maybe rethink Mayan Monkey. This is a pool club hostel, so House/EDM’s on full blast until 1am (which could be great if that’s what you’re looking for!). You can feel the bass in the walls of the room.
Response from Mayan Monkey on Aug 31, 2023
Hello Sandra,Thank you for staying with us, we are happy to know you enjoyed your experience at Mayan Monkey. We appreciate your feedback and we will redirect it to the corresponding area.We hope to see you again!

10/10 Excellent

TraKwajah

Stayed 4 nights in Aug 2023
Response from Mayan Monkey on Sep 7, 2023
Hello Nathaniel,Thank you for your raiting! It will be a pleasure to assist you again.

6/10 Okay

Madison Renee

Disliked: Staff & service
I enjoyed my stay here for the price. Met a lot of incredible individuals and had no immediate problems with the hostel. I had a problem with just a few things. The shower could have been cleaner and the bathroom is HOT. You will be sweating from just taking a quick tinkle. I would recommend shower shoes. This has less to do with the Mayan Monkey but the location of the hostel is sketchy. There are people trying to sell you something as soon as you get out of your shuttle. The marina is nice but it's filled with salesmen, again. The location is another pro. This hostel is right in between everything and usually in walking distance of most excursion shuttles or boats. Overall 7/10 experience. Can't beat the price.
Stayed 4 nights in Aug 2023
Response from Mayan Monkey on Aug 18, 2023
Hello Madison,Thank you very much for staying with us, we are glad to read that you liked the experience of Mayan Monkey. Regarding your comments, we have shared it with the corresponding departments, thank you very much for your feedback.Greetings!

4/10 Poor

monique

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The stay was cozy and the staff was friendly until the check out. The maid was called to the front desk and she had my sheets and towels in her hand and decided to show they to everyone in the lobby and charge for me using the towel to wash my face and because it had makeup on it. Completely unprofessional and rude. Never had that happen before when all they needed to say upon check in that they would charge for the towel. Completely unnecessary and strange. I'll never be back.
Stayed 2 nights in Jul 2023
Response from Mayan Monkey on Aug 3, 2023
Hello Monique,Thank you for sharing your experience with us.Your feedback is important to us, we are very sorry for what you mentioned and that your stay was not up to your expectations. We are using your feedback to direct you to the appropriate area for immediate resolution.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a Premium Double Room, Queen Bed, Balcony, Marina View for a week, and it was a fabulous. Daily cleaning service made my room perfect every afternoon/evening I returned from my daily excursions into Cabo San Lucas. My room was directly above Señor Frogs, which was not a problem for me because I was out and about during the lunch/dinner times when they’re blasting their crappy music. If you need an afternoon nap, the premium double is not for you. The staff are very helpful and accommodating. There’s a bar and restaurant on the property and it’s a nice convenience. The location is killer. I was able to walk anywhere. I would return definitely.
Stayed 6 nights in Jul 2023
Response from Mayan Monkey on Jul 18, 2023
Hello Danny,Thank you for taking the time to write a review, your opinion is very important to us and makes us feel motivated to keep improving our guests' experience every day.We are very happy to hear how much you enjoyed your stay and our great atmosphere. We hope to see you again very soon!

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay! I loved the rooms and the services they offered. It was in a great location walkable distance to shops, beaches, and restaurants.
Stayed 1 night in Jul 2023
Response from Mayan Monkey on Jul 11, 2023
Hello Thomas,We're glad to hear you had a really good time with us! Thank you for taking the time on posting a review about your experience.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
the staff is very nice, there are many fun activities to do so you don't need to make reservations in other places, very good location!
Response from Mayan Monkey on Jul 3, 2023
Hello Jennifer,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
VERY Clean, safe and great pool and bar. Staff was AWESOME and they always had activities planned. Would def return asap. Very much enjoyed my stay.
Stayed 4 nights in Jun 2023
Response from Mayan Monkey on Jun 25, 2023
Hello Christopher,We are delighted to hear that you had such a great time during your stay with us. We thank you for sharing your experience with us and our community of travelers.We look forward to hosting you again soon!

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The place was super clean, well organized, and affordable. The large staff was genuinely gracious and kind, helpful and efficient. The breakfast was ample, the full menu was pretty varied and the bar open long hours. I loved the fresh ginger, celery, carrot, orange drink they will blend up for you. Many activities were offered for free, including a fun salsa class. There are several beaches nearby. There is a modern co-working room with outlets for computers and super comfortable office chairs and nice lighting at each seat. The women's dorm was quite nice, although everyone agreed the bed pillows were too thick. I was traveling solo and met a number of really wonderful people. The only downside for me was the many hours of loud often electronic music from mid to late afternoon until past midnight, making it impossible to enjoy a meal, a quiet conversation or really relax in the dining or pool area or around the bar during those hours. It was just too much and too loud. The dorms are somewhat insulated from the noise but not entirely. i took refuge at an excellent nearby restaurant.
Response from Mayan Monkey on Jun 23, 2023
Hello Suzanne,We feel very pleased to know the positive emotions that Mayan Monkeys generates. Thank you for taking the time to write a review, your opinion is very important to us and makes us feel motivated to keep improving our guests' experience every day.We are very happy to hear how much you enjoyed your stay and our great atmosphere. Although we are a party hostel, we will continue to work hard to improve everyone's experience and keep the quiet areas noise free for those who prefer a quiet environment.We hope to see you again on your next visit, it was a pleasure to have you!

10/10 Excellent

Seongmin

Stayed 1 night in Jun 2023
Response from Mayan Monkey on Jun 22, 2023
Hello Seongmin,We appreciate your perfect rating very much. Thank you for taking a moment of your time on this review.We hope to serve you again very soon!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jun 2023
Response from Mayan Monkey on Jun 8, 2023
Hello Christian,We appreciate your perfect rating very much, we are pleased to know that you enjoyed Mayan Monkeyexperience! We hope to serve you again very soon!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023
Response from Mayan Monkey on May 28, 2023
Hola,Gracias por tus comentarios, nos alegra saber que disfrutaste de la experiencia Mayan Monkey. ¡Esperamos atenderte de nuevo muy pronto!

10/10 Excellent

Caleb David

Liked: Cleanliness, staff & service, property conditions & facilities
Hostel was clean, super friendly staffs, amazing breakfast and you can book all the tours via hostel itself.
Response from Mayan Monkey on May 18, 2023
Hola Caleb,Muchas gracias por tomarte el tiempo de dejar tus buenos comentarios, nos encanta saber que disfrutaste tanto de tu estancia como nosotros de hospedarte. ¡Esperamos poder volver a verte pronto!

10/10 Excellent

Deanna Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a last minute weekend trip. We reserved room 113 with a marina view. It was decorated super cute and the shower pressure was amazing. The location was perfect as it was minutes away from beaches and boat taxis/cruises. The facilities were amazingly clean and the bar and pool were a plus. We will visit again.
Stayed 3 nights in Apr 2023
Response from Mayan Monkey on May 5, 2023
Hello Deanna,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

10/10 Excellent

James Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay for two weeks. My first time at a hotel. This place is set up and run very very well. They care about the guest experience. Daily activities to partake in. The breakfast option was very good with several options to choose. Location is right on Marina with a beach within 5 minute walk. So much to see and do in the area, all within walking distance. Would definitely recommend. Great deal for the price.
Stayed 14 nights in Apr 2023
Response from Mayan Monkey on Apr 23, 2023
Hello James,Thank you very much for posting a review of your visit, we appreciate the time you took on sharing your experience. We feel very pleased to know that our staff took excellent care of you and that you enjoyed our facilities and ambiance. We'll gladly share your comments with our team to give you the best experience at each visit.We hope to see you soon!

10/10 Excellent

Timothy

Stayed 3 nights in Apr 2023
Response from Mayan Monkey on May 5, 2023
Hello Timothy,Thank you for your rating! It will be a pleasure to assist you again!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time, clean and safe
Stayed 2 nights in Apr 2023
Response from Mayan Monkey on Apr 10, 2023
Hello Jose,Thank you very much for your comments, it's great to know that you enjoyed your stay.We hope to see you again!

10/10 Excellent

Bishnu

Stayed 9 nights in Mar 2023
Response from Mayan Monkey on Apr 24, 2023
Hello Bishnu,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

10/10 Excellent

Jamaal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 1st time staying in a hostel and I no complaints I slept like a baby food was good nice views and pool staff were excellent definitely already planning to revisit and stay again THANKS
Stayed 3 nights in Mar 2023
Response from Mayan Monkey on Mar 31, 2023
Hello Jamaal,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

8/10 Good

Beatriz

Stayed 3 nights in Mar 2023
Response from Mayan Monkey on Mar 17, 2023
Hello Beatriz,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from Mayan Monkey on Mar 16, 2023
Hello Daryl,Thank you for the stars! It will be a pleasure to assist you again.

6/10 Okay

Daniela

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2023
Response from Mayan Monkey on Mar 31, 2023
Hola Daniela,Muchas gracias por tu puntuación, nos gustaría saber más sobre tu visita para alcanzar una mejora calificación.¡Saludos!

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it. The staff was absolutely incredible.
Stayed 4 nights in Feb 2023
Response from Mayan Monkey on Mar 1, 2023
Hello Carrie,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

4/10 Poor

DENISE

Stayed 2 nights in Feb 2023
Response from Mayan Monkey on Feb 28, 2023
Hola Denise,¡Muchas gracias por tu puntuación, será un placer recibirte nuevamente!

4/10 Poor

Paul, Stillwater

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Check in and check out was slow and confusing. Payment made on Amex but deposit required on Visa. Then problems refunding the deposit. Room was not very clean. Could use fresh paint and some updates. Pictures definitely not accurate. Hotel is really a hostel with a couple of regular rooms. Expect to have a younger crowd and party atmosphere. Complimentary breakfast is a joke too. I would avoid this place unless you are under 25. Positive is location with cool views of marina with our room.
Stayed 1 night in Feb 2023
Response from Mayan Monkey on Feb 28, 2023
Hello Paul,Thank you for taking the time to write about your stay at Mayan Monkey. We appreciate your honest feedback, as well as your input so that we can be a better hotel.We appreciate your comments and will redirect them to the appropriate department to find solutions to improve each guest's overall experience.We look forward to seeing you soon.

2/10 Terrible

Michele, Victoria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very unhappy with the property. Very expensive for what we received as well. Limited Em memories, few restaurants around the location so a long walk to get to restaurants & bars. Extremely noisy! We did not know the only restaurant nearby was Senior Frogs & it was right underneath the hotel. The music was on extremely loud until late, then music & cleaning staff in the area started up super early in the morning, the seals were barking all night, next to no insulation to keep noise out, so we had little sleep. The bathroom window was broken so noise was louder & it meant heat & other stuff gets in through the window. I tried to request we cancel a day early due to all the challenges, but they wouldn’t refund my money. I’d never stay there again, nor would I recommend it.
Stayed 3 nights in Feb 2023
Response from Mayan Monkey on Feb 25, 2023
Hello Michele,Thank you for sharing your experience with us. Your comments are important to us, we are sorry to hear about what you mentioned, we are located in one of the busiest areas of Los Cabos, so we work to maintain a fun environment but also keep areas free of noise, we will continue to work on it. We are sorry to hear that your stay was not up to your expectations.We are using your comments to direct you to the appropriate area for immediate resolution.We look forward to seeing you again.