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Reviews of Lake Inn

2 out of 5
Lake Inn
10800 Hebron Road, Buckeye Lake, OH

Reviews

5.4
Rating 10 - Excellent. 8 out of 101 reviews" "
Rating 8 - Good. 18 out of 101 reviews" "
Rating 6 - Okay. 32 out of 101 reviews" "
Rating 4 - Poor. 17 out of 101 reviews" "
Rating 2 - Terrible. 26 out of 101 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. Run down . All rooms smelled damp and smokey
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Dirty!! Wrote wash me on the mirrors, they looked like they hadn't been cleaned in a year. Carpet felt damp, but not clean. The need to do some work. Won't stay here again.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner
The room was adequate. The bed was clean and environment quiet. The edges of the floor could be cleaner and the back of the bathroom door needs attention.
Stayed 1 night in Jan 2019
Response from A on Mar 17, 2019
Thank you for bringing this to our attention. We will be getting these issues corrected Per Management

6/10 Okay

Verified traveller

It was adequate, nothing special but provided a clean bed. The floor could have been cleaner and the back of the bathroom door needs attention.
Stayed 1 night in Jan 2019
Response from A on Mar 17, 2019
Thank you for letting us know. We will be getting the issues corrected. Management

4/10 Poor

Moses

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

stephen

Liked: Staff & service, property conditions & facilities, room comfort
problem won't be back here to stay go another plac
Bathroom was not very clean found a large mold area above the shower you could put your hand along the top part and it was very dirty
Stayed 1 night in Sep 2018

2/10 Terrible

JP, OC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual motel 6 Furnishings but stained Pot And Shower. Musty Room, Only Top Sheet and Coverlet available. Junky Area and Clientele. Not Safe at all.
Stayed 1 night in Sep 2018

10/10 Excellent

Sunday, Tampa, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Administration is very nice and it is generally a pleasant motel to stay at!
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Exactly what you'd expect
It was pretty much exactly as we expected for a motel. The employees were nice and provided extra towels and helped quickly when our card stopped opening our door. The mattresses were covered in plastic under the sheets so it was comforting to know we were protected from anything icky every time I rolled over, it was crunchy. The room itself looked fine but the bathroom could have used a coat of paint or two. Overall it was perfect for our needs - it was in our budget and we just needed a place to sleep and shower during a long music festival weekend.
Stayed 3 nights in Aug 2018

4/10 Poor

Mindy, Buckeye lake ohio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Absolutely no necessities in the room peeling paint bathtub wouldn’t drain
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2018

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legitimately the worst motel I ever stayed at
This is no exaggeration. I travel for a living. Firstly the rooms in the pictures are NOT the room youll be staying in. They said they were undergoing renovations so those rooms were not available. The replacement rooms were not nearly as nice, and that says a lot. The key cards worked once or twice and then I had to go to the main desk to get a new one twice a day. The room didnt have a tv fridge or microwave. They then brought me a fridge and left it on the floor by the door. The air conditioning unit leaked all over the floor, and i could tell by the stains in the rug this has happened many many times. Undoubtedly leaving mold. The shower was always leaking very hot water, so half the room was a sauna at all times. The tub had mold and stains all over it. There was a smoking area right outside my room, like the bench was at my door, so at all hours i heard peoples conversations a few feet away from where I was trying to sleep. The smell of the room was horrible, probably due to the mildew from the broken air conditioning unit. Half of the lights in the room didnt work, and i discovered it was because half of the outlets in the room didnt work. Including where the hair dryer was mounted. Ended up leaving a day early so i could actually shower and sleep before leaving. When I informed them of these many major issues no refunds or compensation were offered.
Stayed 4 nights in Jul 2018

6/10 Okay

Joe, Logan WV

Liked: Staff & service
Disliked: Property conditions & facilities
It’s a shame that you pay 59.00 any other time and then charge 169.00 for car show weekend. Door was busted and need to update the shower and commode.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

The room didn't smell smoky even though there was a mix of smoking and non-smoking rooms. It was extremely humid; the floor was damp underfoot and the door kept sticking because it was so swollen with humidity. The mini-fridge had no freezer. This was a stay of convenience during a long trip, and it was fine for that purpose.
Stayed 1 night in Aug 2018

6/10 Okay

Andrew, Rhode Island

Disliked: Cleanliness, property conditions & facilities, room comfort
No Bueno
TV stayed on the whole time... would not turn off. Bugs all over the floor and it smelled terrible. I had to re-set my room key 3 times and the room service ladies had terrible attitudes and were very scary looking.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No coffee or glasses and water in the unit or available
Stayed 2 nights in Aug 2018

6/10 Okay

Sharie, Owingsville

Liked: Staff & service
Disliked: Cleanliness
Tv was horrible, tvchannels were crappy, bed not comfy,
Stayed 5 nights in Jul 2018

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Will def stay here again!
Stayed 4 nights in Jul 2018

8/10 Good

Carlos, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Where are the lights?
Entering our room, the wall switch did not operate any light. None of the three lamps nor the clock that were plugged into the wall at the head of the bed would work. Luckily there were lights on the opposite wall and in the bathroom that worked. The man at the desk said all of the electrical in the room was on one circuit breaker, so that if any of the lights worked, it would not have been a tripped breaker. He gave me a couple of light bulbs to try replacing the ones in the lamps. The new bulbs did not work. We managed with the lights that did operate. That being said the bed was comfortable, the A/C worked very well and the room was clean.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for da money & da hoes. & da food & da bed & it’s all good here
Stayed 1 night in Jul 2018

8/10 Good

KMT

Liked: Cleanliness, room comfort
The first floor rooms are nicely renovated. Vinyl floor instead or carpet was a plus. However, the first room they gave us had a very leaky bathtub faucet. The gave us a different room without problem. Biggest complaint is about linens. The sheets were older and clean, but had some obvious stains and even a cigarette burn. Also, even though they sleep 4 people to a room, we were only given 2 bath towels. When we asked for additional, the man literally laughed at me and refused to give us more. It was a big issue considering we booked 3 rooms and only had 6 towels between us.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again!
Very poor service. Hotel room not clean enough or complete. No extra supplies, etc.. Noise all night long!
Stayed 1 night in Jun 2018

6/10 Okay

derek

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place is dated and looks as though they are doing the least amount possible to keep up on it Stayed with friend but we both agreed we would never stay there with our wives and small children
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

The redone rooms look nice\
Stayed 3 nights in Jun 2018

6/10 Okay

Lisa

Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Geezuzhchris

Liked: Staff & service
Nothing great. Served its purpose
Stayed 1 night in Jun 2018

2/10 Terrible

Winn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in town for a music festival, booked a room through the site a month or so back, but when we arrived to check in were turned away. The motel worker informed me that Expedia had overbooked and there were no vacancies. We were forced to drive 2+ hours home that evening.
Stayed 1 night in Jun 2018
Response from Brand Experience Team on Jun 7, 2018
Dear Winn, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.

2/10 Terrible

Jen, New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No cups in room, ice bucket full of dirt, stained, dingy towels, doors don’t open without slamming you full body into the door, noisy plastic covered mattress.
Stayed 1 night in May 2018
Response from Brand Experience Team on Jun 10, 2018
Dear Jen, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.

6/10 Okay

Guillermo, Riverside, CA

Stayed 1 night in May 2018

8/10 Good

Heidi

Liked: Staff & service, room comfort
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
*** As I provided my liscence to check in the employee told me " If there is anything wrong with the room, or its missing "things", not allowed to complain, last room, you won't be able to change rooms. 1. Door would not open or close safely. 2. lighting did not work in parts of the room-bulbs in. 3. no lightbulbs in some of the fixtures 4. dirty like they never vacum, including along all walls. 4. wiring for t.v. very poorly done, wiring in full exposure. 5. toilet not clean 6. bathroom sink not clean. 7.Not enough towels for number of people in room. 8. not all towels were clean. 9. Bed sheets were not clean. 10. cigarette burns through blanket on bed ...NON Smoking your service advertises for them. We packed our own food, but were too afraid to heat it in microwave. AGAIN remember told not to complain. In morning told next employee what checkin person said, and all problems. We were going to sleep in the car. Checkout person said they would pass it along to manager.
Stayed 1 night in May 2018

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rather sleep in my car

8/10 Good

Sara

Liked: Cleanliness, staff & service, room comfort
Good, but no wifi
Front desk was very friendly, and room was very clean. Shower got nice and hot, was clean, and had good water pressure. However the property did not have any wifi network available as was advertised, and if I hadn't had a wifi Hotspot with me I would have spent all night with no internet.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I stayed on the 2nd floor, room had no phone to call front desk. Head board was dusty with finger prints. Pillows was not fluffy. WiFi wasn't working and front desk told me there was no password I explained to him it still wasn't working he kept correcting me.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

4/10 Poor

C Lei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucked the life from me
Customer service is awful been here 3 days won't clean the room no clean towels and trash is still here.
Stayed 1 night in Sep 2017

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

2/10 Terrible

JOSEPH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOULD NEVER RECOMEND IT TO ANYONE
THIS PLACE WAS SO DISGUSTING WITH BLOOD AND SEAMEN STAINS EVERYWHERE DID NOT EVEN STAY, TOLD CREDIT CARD COMPANY TO DIPUTE PAYMENT 100%. I WOULD NEVER STAY THERE, NO WASH CLOTHES OR TOWELS SAID THE DIDNT HAVE ENOUGH, OTHER PEOPLES ROOMS WERE SOLD 3 TIMES OVER, THIS PLACE SHOULDNT EVEN BE ALLOWED TO USE THE MOTEL 6 NAME. THE WORST EVER
Stayed 2 nights in Aug 2017

8/10 Good

Brenda

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2017

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible! I am lucky that they couldn't check us in because of computer problems. People were living in the motel, there were "paid services", cats in windows, broken down cars all over the parking lot and people doing drugs in the parking lot. The receptionist told us she had to check the rooms before she could check us in. When she came back she advised us that one was ok but the second room smelled like beer, but that was ok. The longer I stood there and watched the events in the parking lot the more scared I got. Like I said, I should be considered lucky that they weren't able to check us in. I would not advise anyone to stay at this hotel. I should have taken the warning when there were state police cars all over outside of it. One the plus side, hotels.com was great to work with to get my money back. I will always book through hotels.com for my traveling needs.
Stayed 1 night in Jul 2017

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run far, far away
Run. Stay away. I reserved a room for my wife and son and it was the worst experience of their lives. I can't believe Motel 6 puts their name on this place. Everything is dirty and the staff is sketchy. Seriously, if you reserve a room here, you've made a grave mistake.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel!
Terrible experience. door locks did not work, room wreaked of cigarette smoke. no towels in room room not clean
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Won't be back
Cold AC and hot shower. Everything else was bad. Rooms falling apart.
Stayed 1 night in Jun 2017

6/10 Okay

gregory

Disliked: Staff & service, property conditions & facilities, room comfort
Going down Hill
HAd to go ask for towels the 2nd night
Stayed 3 nights in Jun 2017

2/10 Terrible

Delilah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort