Restaurant

Reviews of La Bourse Hotel

3.5 out of 5
La Bourse Hotel
10 Rue de la Bourse, Brussels, Bruxelles

Reviews

8.4

Very good

Rating 10 - Excellent. 203 out of 417 reviews" "
Rating 8 - Good. 119 out of 417 reviews" "
Rating 6 - Okay. 55 out of 417 reviews" "
Rating 4 - Poor. 26 out of 417 reviews" "
Rating 2 - Terrible. 14 out of 417 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shana, Palm Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! The customer service was excellent. Our room was the most spacious in all of the rooms in Europe that we traveled to. Very clean (although handheld shower head could use some cleaning) and a tall room fan was helpful for air circulation.
Stayed 2 nights in May 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful and friendly and accommodating, especially Dalim. He even helped us with our luggage to the taxi. I would highly recommend this hotel. Lots of good restaurants and sites in the area
Stayed 3 nights in May 2024
Response from Usman on May 24, 2024
Thank you so much for sharing your wonderful experience! It's fantastic to hear that the staff, especially Dalim, went above and beyond to ensure you had a pleasant stay. We'll be sure to pass along your kind words to him. We're glad you enjoyed the nearby restaurants and attractions as well. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

10/10 Excellent

Sandeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms and great location being afew minutes away from grand place
Stayed 2 nights in May 2024
Response from Usman on May 24, 2024
Thank you for your feedback! We're delighted to hear that you enjoyed our rooms and appreciated our convenient location near Grand Place. We hope to welcome you back soon for another great stay!

6/10 Okay

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
No air conditioning the rooms are very old and not updated or well maintained. Stains on carpeting marks all over walls/patched holes. Good location, staff held bags after check out.
Stayed 1 night in May 2024
Response from Usman on May 24, 2024
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations regarding the room conditions. We appreciate your comments and will address these issues with our maintenance team. On a positive note, we're glad you found the location convenient and that our staff was helpful with your luggage. We hope to have the opportunity to improve your experience in the future.

8/10 Good

Marlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our short stay in Brussels. It was clean, staff was friendly and spoke English. The room itself was on the smaller side but that’s to be expected in Europe I think! It was a really great location and easy to walk everywhere. We walked from the train station with our suitcases too and it was easy! The area was pretty noisy though. Lots of construction and people out in the street late at night if that kind of thing bothers you!
Stayed 2 nights in May 2024

4/10 Poor

Amanda

Travelled with group
Disliked: Property conditions & facilities
Other than location (close to Grand-Place) there is not much good to say. The elevator was out of service when we arrived and kept being told that it would be fixed in a couple of hours, the door knob of the bathroom fell off, and the room was unbearably hot, if we opened the window the noise would have kept everyone awake. The portable air conditioner did no good at all.
Stayed 1 night in May 2024

10/10 Excellent

Yee man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect, just the pillows are too high for me
Stayed 1 night in May 2024

6/10 Okay

Marius

Liked: Cleanliness, staff & service
Good location, the place is clean, however it needs a proper refurbished and some painting done ASAP. Friendly staff and good restaurant.
Stayed 2 nights in May 2024
Response from Usman on May 18, 2024
Dear Guest,Thank you for your feedback. We're glad to hear you enjoyed our location, found our place clean, and appreciated our friendly staff and good restaurant.We also appreciate your comments about the need for refurbishment and painting. Please rest assured that we are addressing these concerns and are planning updates to enhance our guests' experience.We hope to welcome you back soon to experience these improvements.Best regards, Usman

6/10 Okay

Mary

Travelled with partner
Liked: Staff & service
Great location. Easy stroll to restaurants, shopping, transportation and attractions. Noisey at night. Street noise was understandable. Late night through early morning shouting from within the building itself disturbed sleep.
Stayed 2 nights in May 2024
Response from Usman on May 15, 2024
Thanks for sharing your experience! We're thrilled you enjoyed our convenient location near all the action. However, we're sorry to hear that noise disrupted your sleep. Your feedback is valuable, and we'll work on addressing this issue to ensure a more peaceful stay for our guests. We appreciate your understanding and hope to have the opportunity to provide you with a quieter and more restful experience in the future.

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the center of the attractions and close to train station
Stayed 2 nights in May 2024
Response from Usman on May 15, 2024
It's fantastic to hear that you found our property to be centrally located and conveniently close to the train station! We strive to provide our guests with easy access to the attractions and transportation hubs. Thank you for highlighting this aspect of your stay, and we hope you had a wonderful time exploring the area. If you're ever in the area again, we'd love to welcome you back for another memorable stay!

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to both train station and Grand Place. Across the street from the Stock Exchange building. There are many nearby restaurants and places to shop. A bit noisy at night.
Stayed 2 nights in Apr 2024
Response from Usman on May 6, 2024
It sounds like you enjoyed the convenience and central location of the hotel, with its proximity to both the train station and Grand Place. Being across the street from the Stock Exchange building must have added some historical charm to your stay. It's great to hear that there were plenty of dining options and shopping opportunities nearby. However, I understand that the noise at night might have been a bit disruptive. Hopefully, despite the noise, you were still able to have a comfortable and enjoyable stay overall.

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Mar 2024
Response from Usman on May 4, 2024
Thank you for your positive feedback

6/10 Okay

Paul, Harrow

Liked: Cleanliness, staff & service
La Bourse Hotel is conveniently located very near the Metro line from Brussels Midi. The room was a mixture of modern and worn. Nothing that a coat of paint can't fix. My room may not have been typical as it was on the 4th floor. However, the Velux windows were draughty and the noise from the lift audible.
Stayed 2 nights in Apr 2024
Response from Usman on Apr 27, 2024
We are grateful that you could share your experience with us. Moreover, we were delighted to know that you found the hotel located near the metro line which was able to help in moving around by the convenient. We seriously took your comments on the room decorations and regret any inconveniences caused.

10/10 Excellent

Elizabeth

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was spacious and bright. Not too loud at night, and the host was kind, though we never met them. Everything was via email, and checkout was simple. I would stay here again!
Stayed 2 nights in Apr 2024
Response from Usman on Apr 22, 2024
We're delighted to hear that you enjoyed the spacious and bright room, as well as the peaceful atmosphere at night. It's wonderful to know that you found the host kind and appreciated the smooth check-out process. Your positive feedback means a lot to us, and we would be thrilled to welcome you back for another stay in the future! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.

10/10 Excellent

J Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful. Staff were helpful. Location was perfect for the things I wanted to do
Stayed 1 night in Apr 2024
Response from Usman on Apr 22, 2024
Glad you enjoyed the beautiful room, helpful staff, and perfect location! We aim to keep exceeding your expectations. Let us know if there's anything else we can do for you in the future!

10/10 Excellent

Kaye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room service was excellent. Very clean.
Stayed 4 nights in Apr 2024
Response from La Bourse Hôtel on Apr 6, 2024
Dear Madam, Sir, Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards

6/10 Okay

Alyssa

Travelled with family
Liked: Staff & service
The hotel is in a good spot, very convenient to all the attractions. However, the location is super loud at night and you can hear everything that happens on the street outside. So if you are looking for a nice quiet hotel don’t stay here. The room itself looked a bit beat up in places but was otherwise fine.
Stayed 4 nights in Mar 2024
Response from Usman on Apr 1, 2024
Thank you for your feedback. We're pleased you found our hotel's location convenient. We apologize for any noise disturbance and room condition issues you experienced. Your comments will help us improve. We hope to welcome you back for a better stay in the future.

2/10 Terrible

Keiko

Disliked: Staff & service, amenities, property conditions & facilities
Reception staffs are very unpleasant and unhelpful. All fault was down to me who chose a single room. My room was very noisy from the beginning and asked to change and refused because no other single room available . Noise got worse after 2200 and vibrations started as well. I took a sleeping pill but could not stand any longer. Called reception again and again. They came to my room and agreed to give me big front room. I packed and moved a new room after midnight.Receptionist at night and morning confirmed no booking for the room so probably I could stay the same room. No I had to pack up again in the morning took my luggage to the reception and pickup again by myself after I came back. No point to stay in a same hotel if you can not stay there when you want. I was in nightmare hotel. They do not know what western hotels offer to customers I have traveled all over the world more than 40 years and tell you this management is the worst in my life. Good location and new hotel attract me but definitely bad people. Very rude too. For my personal taste if I knew they are Indian restaurant and breakfast is strong influence by it, I would have avoided.
Stayed 2 nights in Mar 2024
Response from Usman on Mar 30, 2024
We apologize for the inconvenience you experienced during your stay. We're sorry for the noise disturbance and the challenges you faced with room changes. Your feedback will be used to improve our service. We hope you'll consider giving us another chance in the future.

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station Not sure area is safe at night Room was clean I’ll recommend it They offer croissants and water for free
Stayed 1 night in Mar 2024
Response from Usman on Mar 30, 2024
Thank you for sharing your thoughts. We're glad to hear you found our hotel conveniently close to the train station and that you found your room clean. Your safety concerns are duly noted, and we will strive to address them. We appreciate your recommendation and are pleased you enjoyed our complimentary croissants and water. We look forward to welcoming you back in the future.

10/10 Excellent

kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time during our stay, the staff were very lovely and the room was quite spacious for being in the heart of the city. Would definitely stay there again.
Stayed 2 nights in Mar 2024
Response from Usman on Mar 27, 2024
Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed your stay with us and that our staff left a positive impression. We take pride in providing spacious accommodations even in the heart of the city. We can't wait to welcome you back for another wonderful stay in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building and view of the city.
Stayed 1 night in Mar 2024
Response from Usman on Mar 27, 2024
We're delighted that you appreciated our beautiful building and the stunning view it offers of the city! Thank you for taking the time to share your feedback. We hope you had a memorable experience during your visit and look forward to welcoming you back again soon.

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location and very, very friendly staff. The rooms were nice and the vibes were even better!
Stayed 2 nights in Mar 2024
Response from La Bourse Hôtel on Mar 23, 2024
Dear Sir, Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards,

10/10 Excellent

Jojiemar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far the best hotel we had during our Europe holiday. The room and hotel facilities are clean and presentable. Our room was spacious for the three of us. In terms of transport we don’t actually need it because the location is in the heart of the city centre which makes it convenient to walk and the shops are just around the corner. The staffs are very accommodating, friendly and helpful. Thank you so much. I would personally recommend this hotel.
Stayed 2 nights in Nov 2023
Response from La Bourse Hôtel on Mar 9, 2024
Dear Madam, Sir, Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards,

10/10 Excellent

Bartlomiej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is in the middle of the centrum Brussels.
Stayed 3 nights in Feb 2024
Response from La Bourse Hôtel on Mar 9, 2024
Dear Bartlomiej, It was a pleasure to welcome you to our establishment. We are delighted to have offered you an unforgettable stay. Thank you for your feedback, we look forward to the progress it will bring us. Yours sincerely,

10/10 Excellent

Demirel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice service and nice room
Stayed 2 nights in Mar 2024
Response from La Bourse Hôtel on Mar 9, 2024
Dear Demirel, It was a pleasure to welcome you to our establishment. We are delighted to have offered you an unforgettable stay. Thank you for your feedback, we look forward to the progress it will bring us. Yours sincerely,

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a solo traveller that needs convenient accomodation, ticked all the boxes for me.
Stayed 3 nights in Feb 2024
Response from La Bourse Hôtel on Mar 9, 2024
Dear Christopher,Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards,

4/10 Poor

steve

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is very close to the grand square and overlooks the stock exchange. There is an underground stop 2 minutes away . Room was small/medium in size and showed evidence of wear and tear , however it was clean . Restaurant/ bar attached only serves non alcohol drinks . Reception staff were all friendly and helpful. Wifi was decent and connection QR code was on reception desk . Due to renovation work , the TV aerial wires had been cut . Very disappointed that this was not mentioned in their welcoming email . Reception advised that as i had booked through Expedia they could not compensate. They found another room in a different hotel for €400 and said i would have to go through Expedia.. No management available. Would never think to ask if all facilities available are indeed available !
Stayed 1 night in Feb 2024
Response from Usman on Mar 25, 2024
We apologize for the inconvenience during your stay. Despite the convenient location and clean room, we regret the oversight regarding renovation work and the TV issue. Your feedback is appreciated, and we will work to improve communication and address maintenance concerns promptly.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean place and awesome staff.
Stayed 1 night in Feb 2024
Response from La Bourse Hôtel on Feb 25, 2024
Dear Michele, It was a pleasure to welcome you to our establishment. We are delighted to have offered you an unforgettable stay. Thank you for your feedback, we look forward to the progress it will bring us. Yours sincerely,

2/10 Terrible

Louise-Marie, Los Angeles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The plugs, light switch and the TV were broken.
Stayed 1 night in Feb 2024
Response from Usman on Mar 25, 2024
We apologize for the inconvenience you experienced with the plugs, light switch, and TV during your stay. Our maintenance team has been notified, and we are working swiftly to address these issues to ensure a more comfortable experience for our guests in the future. Thank you for bringing these matters to our attention.

10/10 Excellent

Yong, Chalfont

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Jan 2024
Response from La Bourse Hôtel on Feb 4, 2024
Dear Yong,Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We look forward to welcoming you next time. Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant stay and the ataff were exceptionally helpful
Stayed 1 night in Jan 2024
Response from La Bourse Hôtel on Feb 4, 2024
Dear Madam, Sir, Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards,

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Evening staff unpleasant and very slow response
Stayed 1 night in Jan 2024
Response from La Bourse Hôtel on Feb 4, 2024
Dear Mark, We are sorry to hear that your last stay did not go well. We will be happy to welcome you back among us, where we will pay particular attention to ensuring that your stay goes as smoothly as possible. We remain at your disposal for any other questions you may have. Regards,

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I do not recommend this hotel. Poorly maintained, elevator was out of service, the heater in the room didn't work and our last day had no hot water. Only reason to be at this hotel is the central location in the city.
Stayed 2 nights in Dec 2023
Response from La Bourse Hôtel on Feb 4, 2024
Dear Richard, We are sorry to hear that your last stay did not go well. We will be happy to welcome you back among us, where we will pay particular attention to ensuring that your stay goes as smoothly as possible. We remain at your disposal for any other questions you may have. Regards,

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location in city center
Cute loft room which creates bigger space. Didn’t like red carpet but that’s just me. Shower head doesn’t stay in place so water gets on floor. Location is spot on and walkable to all Christmas markets.
Stayed 2 nights in Dec 2023
Response from Taoufik on Dec 27, 2023
Dear Guest, It was a pleasure to welcome you to our establishment. We are sorry to hear that you had these unforeseen.Thank you for your feedback, we look forward to the progress it will bring us. Yours sincerely,

10/10 Excellent

suhandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Taoufik on Dec 27, 2023
Dear guest, It was a pleasure to welcome you to our establishment. We are delighted to have offered you an unforgettable stay. Thank you for your feedback, we look forward to the progress it will bring us. Yours sincerely,

10/10 Excellent

Ikrah

Stayed 2 nights in Dec 2023
Response from Taoufik on Dec 27, 2023
Dear guest, It was a pleasure to welcome you to our establishment. We are delighted to have offered you an unforgettable stay. Thank you for your feedback, we look forward to the progress it will bring us. Yours sincerely,

4/10 Poor

Erin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good and Bad
Our first stay, just days earlier, was clean and comfortable. Our second room was dirty-- the carpets turned our clothes and slippers red, the shower was clogged such that the basin filled within 3 minutes. No soap or washclothes.
Stayed 1 night in Dec 2023
Response from Usman on Dec 17, 2023
We sincerely apologize for the disappointment during your second stay with us. It's disheartening to hear about the issues you encountered, such as the cleanliness of the room, stained carpets, a clogged shower, and the absence of soap and washcloths. This falls short of the standard we aim to provide. Please be assured that we take your feedback seriously, and we will address these concerns promptly to ensure they are not repeated. We appreciate your understanding and hope to have the opportunity to make amends during any future visits. Thank you for bringing this to our attention.

10/10 Excellent

Brian

Stayed 1 night in Dec 2023
Response from Usman on Dec 17, 2023
Thank you for your positive feedback! We're thrilled to hear you had a good experience, and we look forward to welcoming you again next time.

8/10 Good

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We really enjoyed our stay here. The location is great and we got a triple room and it was really big. It's got an odd layout (it's several building hemmed together) and I have no idea what that photo is of on the listing, because we never saw that, but we would definitely stay here again. Its a couple of blocks to the main square. Its 10 minutes to Brussel's Centraal train station. It was nice being in the thick of things and having a large room.
Stayed 5 nights in Nov 2023
Response from Usman on Dec 17, 2023
We're thrilled to hear that you really enjoyed your stay with us! It's great that you found the location convenient and the triple room spacious. We appreciate your understanding of the unique layout, and we'll look into clarifying the listing photo. Being just a couple of blocks from the main square and a short distance from Brussel's Centraal train station seems to have added to your positive experience. We look forward to welcoming you back for another enjoyable stay!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Perfect location!
The location is key! Only a short walk to the Grand Place and other historic sites. We traveled to see the Christmas markets and found numerous neighborhood markets nearby. An abundance of restaurants were within walking distance as well.
Stayed 5 nights in Dec 2023
Response from Usman on Dec 17, 2023
We're delighted to hear that you enjoyed our prime location! Being within a short walk to the Grand Place and other historic sites, as well as having access to neighborhood markets and a variety of restaurants, makes us happy that you found our hotel well-situated for your Christmas market travels. We look forward to hosting you again in the future!

10/10 Excellent

fouad

Response from La Bourse Hôtel on Mar 9, 2024
Dear Fouad, It was a pleasure to welcome you to our establishment. We are delighted to have offered you an unforgettable stay. Thank you for your feedback, we look forward to the progress it will bring us. Yours sincerely,

6/10 Okay

John

Liked: Staff & service, room comfort
Convenient for walking to all the sites. In the heart of everything. The big major complaint is that it is extremely noisy. Constant club music that went on till 4am. It wasn’t that we could not sleep, the constant loud base made it very very unpeaceful. Now I understand noise torture. We are in our 50s. We would not stay here again. If you are in your 20s, you are in the middle of everything.
Stayed 1 night in Nov 2023
Response from Usman on Dec 17, 2023
Dear JohnThank you for your feedback. We're glad you found our location convenient. We apologize for the noise disturbance and understand its impact on your stay. We'll address this issue and appreciate your insight. We value your patronage and hope to have another chance to serve you.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, room comfort
Very central, very acceptable
Stayed 1 night in Dec 2023
Response from Usman on Dec 5, 2023
Thanks you for your positive feedback

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was very convenient for the major sites and the railway stations. It was generally in need of refurbishment, especially the bathrooms.
Stayed 1 night in Dec 2023
Response from Usman on Dec 5, 2023
Thanks you for your positive feedback

10/10 Excellent

Louis

Stayed 3 nights in Nov 2023
Response from Usman on Dec 5, 2023
Thanks you for your positive feedback

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from Usman on Nov 24, 2023
Thanks you for your positive feedback

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! The room was huge and had an amazing view. They also have a restaurant attached and it was sooo delicious and fully halal for Muslim guests. The staff was so friendly and helpful as well. I would definitely stay here again.
Stayed 2 nights in Nov 2023
Response from Usman on Nov 24, 2023
Dear Sarah,Thank you for your fantastic feedback! We're thrilled to hear that you absolutely loved our hotel, especially the spacious room with an amazing view. We're delighted that you enjoyed our halal restaurant, and it's wonderful to know that our staff was friendly and helpful. We look forward to welcoming you back for another delightful stay.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and just the right size room for 3 adults or would work for 2 adults and 2 children.
Stayed 1 night in Nov 2023
Response from Usman on Nov 22, 2023
Dear Shannon,Thank you for your positive feedback. We're delighted you enjoyed our great location, friendly staff, and suitable room size for your party. We look forward to welcoming you again in the future.

6/10 Okay

Valentin, McAllen

Disliked: Property conditions & facilities
Elevator was not functioning. Food at breakfast made me ill.
Stayed 2 nights in Nov 2023
Response from Usman on Nov 22, 2023
Dear Valentin,We apologize for the malfunctioning elevator and any discomfort caused by the breakfast. We are addressing these issues promptly and appreciate your understanding.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Usman on Nov 20, 2023
Thansk you for your feedback.