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Reviews of Brookings Inn

3.5 out of 5
Brookings Inn
2500 6th Street, Brookings, SD

Reviews

6.4
Rating 10 - Excellent. 166 out of 809 reviews" "
Rating 8 - Good. 169 out of 809 reviews" "
Rating 6 - Okay. 179 out of 809 reviews" "
Rating 4 - Poor. 189 out of 809 reviews" "
Rating 2 - Terrible. 106 out of 809 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Shyanne

Liked: Staff & service
Disliked: Property conditions & facilities
The beds are really uncomfortable. The breakfast options are extremely limited (no eggs, bacon, etc) it was nice having the Mexican restaurant in the hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Barbara

Business traveller, Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Loved the tub in the suite!
Stayed 1 night in May 2024

6/10 Okay

Jihene

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

bryan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Birte

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Very conveniently located. Staff was very friendly. Somewhat aged property but it was clean enough for me to feel comfortable traveling with two small kids.
Stayed 2 nights in May 2024

4/10 Poor

Stephanie

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Garage cans all fill around and in the pool area. No towels available. Rooms are outdated and dirty. Dirt marks on walls in our room.
Stayed 1 night in May 2024

4/10 Poor

jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor housekeeping. We had 2 different rooms, and there were dirty bathroom linens in both hanging on the shower curtain.
Stayed 1 night in May 2024

4/10 Poor

Mary, Custer

Travelled with family
Disliked: Amenities, property conditions & facilities
Our room didn’t have any heat. They couldn’t move us to another room but they gave us an extra blanket.
Stayed 2 nights in May 2024

10/10 Excellent

Michael, Yankton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When prices properly it’s a great value.
Stayed 2 nights in May 2024

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee was not in the room and the bed and pillows were not very comfortable. Pool side room was very noisy.
Stayed 4 nights in May 2024

4/10 Poor

Tom

Travelled with partner
Disliked: Cleanliness, staff & service
One staff member was really rude
Stayed 2 nights in May 2024

2/10 Terrible

Wyatt

Disliked: Cleanliness, staff & service, property conditions & facilities
Mold in room and bathroom, NASTY
Stayed 3 nights in May 2024

4/10 Poor

Mollie

Disliked: Cleanliness, property conditions & facilities
dirty rooms, very dated
Stayed 2 nights in May 2024

8/10 Good

Randi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool, very nice lady at rhe front desk
Stayed 1 night in Apr 2024

8/10 Good

Bart

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall, a nice hotel, with a very strong view of the Big Muddy. Restaurant/bar is a non-factor as they are under a license issue or some such. An older property, but very deep pool and hot hot tub. No breakfast option, included or otherwise.
Stayed 2 nights in Apr 2024

8/10 Good

Michael, Yankton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Mexican restaurant on the property. Not enough staff. Very dated but that's to be expected for the price.
Stayed 1 night in Apr 2024

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very outdated, carpet was gross, holes in walls, no food for breakfast, doors to the outside not locked. Just an overall dirty-outdated hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Summer

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Julie

Stayed 1 night in Apr 2024

10/10 Excellent

Tracy Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Stayed 1 night in Apr 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Jason

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
The location was really good for what we needed. The price fair. We did however have some issues, unfortunately. We had asked for adjoining rooms. Were set up initially, but when we went into our rooms. One of the rooms had no heat. The heater was torn apart and laying on the floor. We were moved to a room close the other person in our party. Breakfast area was pretty unclean. The check out was really slow, due to be overcharged. It was finally resolved, but the front desk had to call for assistance and didn't seam to understand how to operate the system.
Stayed 1 night in Mar 2024

8/10 Good

Rebekah

Stayed 1 night in Mar 2024

2/10 Terrible

Sarah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was filthy. Pillows were yellow. Bathroom was not clean. Bathroom had 2 holes in the wall with pieces to hide the holes that didn’t stay on the wall. Room was freezing. Beds were solid and painful to even sit on. Hallways were dirty & had blood stains on the carpet. Hallways were cold and dark. Pool was freezing and messy. There were no towels. It took 20 minutes before someone came to the front desk to check us in.
Stayed 2 nights in Mar 2024

6/10 Okay

Samantha

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
We enjoyed our stay, kids loved the water park. Only thing was the beds are super hard, we all woke up sore, the walls had chip painting and our heat was off so our room was freezing and took all night to warm up but other than that i wouldnt mind staying again
Stayed 2 nights in Mar 2024

6/10 Okay

Jaime

Travelled with family, Business traveller
Liked: Amenities
Disliked: Staff & service
Front staff was not personable but checked us in, and changed the room to the first floor when requested. The room had quite a few spider webs, and the grout was very stained but otherwise the room was comfortable. The continental breakfast was acceptable aside from there being no water provided and they ran out of food and coffee quickly and they didn't seem adequately staffed Saturday to get it refilled in a timely manner. Overall a decent safe hotel that I would stay again if the price remains low while passing through quickly. That said this could be an excellent place to stay due to the water park and on site restaurant, if the cleanliness, upkeep and staffing were addressed we would pay more and consider this a weekend destination. Certainly uncapitalized potential unfortunately.
Stayed 2 nights in Mar 2024

2/10 Terrible

misty

Stayed 1 night in Mar 2024

4/10 Poor

Deborah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a ton of updating.
Stayed 2 nights in Mar 2024

8/10 Good

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Mar 2024

4/10 Poor

Daniel O

Liked: Staff & service, amenities
Disliked: Cleanliness
Shower had good pressure. Room was not vacuumed, not sure if my sheets were changed before I stayed due to hairs in the bed. Outdated room. Hallways and stairwells were filthy.
Stayed 2 nights in Mar 2024

8/10 Good

Lisa

Travelled with group
Disliked: Staff & service
The night shift people weren't very friendly. Room wasn't terrible other than i don't understand why some rooma have microwaves and some don't. There was vomit on a door going to the outside I asked front desk to clean up cause we had to walk over it and look at it on the glass everytime we left and the night shift worker said she'd get it taken care of and didn't. So talked to the guy the next day he told me she said she cleaned it up which she didn't so they took care of it right away.
Stayed 4 nights in Mar 2024

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the water park
Stayed 2 nights in Mar 2024

4/10 Poor

Evelyn

Stayed 1 night in Mar 2024

2/10 Terrible

Cindy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had mold in the bathroom and vents were filled with dust. Heater was not working well.
Stayed 4 nights in Mar 2024

4/10 Poor

Patrick

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Concrete around pool dirty with hair and food crumbs, dogs barking across hall, garbage and chip crumbs on floor in room, tub drains slow, sofa bed extremely worn with springs poking out, dirty sheet on sofa bed, extreme chemicals in pool that made all kids eyes hurt. Just an overall bad stay. Won’t come again.
Stayed 1 night in Mar 2024

6/10 Okay

Alicia

Travelled with family and small children
Disliked: Property conditions & facilities
Needs to be updated mold and water damage everywhere no towels in the pool area stuff laying around all over
Stayed 1 night in Mar 2024

2/10 Terrible

courtney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
None of the outside doors are locked, so anyone can get into the hotel, our room was on the first floor of the hotel-the windows did not have a screen or a a lock, the tub was rusty, there were cobwebs in the corners of the room, the toilet was running, and the room did not feel like it had been cleaned very well. We checked in and checked right back out, left immediately!
Stayed 1 night in Feb 2024

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Justin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
WiFi does not work in Rooms. Rooms were very dirty upon arrival. You only get two watermark bracelets for a room that sleeps 5? Overall, not great. Would not stay again even for the water park.
Stayed 2 nights in Feb 2024

4/10 Poor

Melissa

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is definitely not what it used to be. It is dated, and in severe need of many updates. Pool area is fun for kids, but dirty and in need of updates. Tons of tiny gnats/fruit fly like bugs in pool area around tables with food. Ick! Sheetrock is crumbling and on floor in hallways, toilet seats loose and not attached, loud squeaky doors in hotel rooms. Continental breakfast was blah, except for the waffles and cereal. The gal at the front desk was a rockstar and so friendly and helpful… and pretty sure she worked nonstop from 8 am Saturday to noon on Sunday. WOW!
Stayed 1 night in Feb 2024

8/10 Good

Sandra

Drip
The bed and space was comfortable. The tub faucet leaked so I could hear that and with the leaking not super eco-friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Idalia

Stayed 1 night in Feb 2024

2/10 Terrible

Tori

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had shoes and garbage left in it from previous guest. TV didn’t work. Heat didn’t work. Facility outside doors are not locked so the police were there in the morning to remove a homeless person that had came in sometime during the night.
Stayed 1 night in Feb 2024

6/10 Okay

Angela

Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pool is awesome!
The pool experience was amazing and perfect for our kids (5 & 7). The hotel is outdated but it didn't bother us because the kids had a blast which is what matters most.
Stayed 1 night in Feb 2024

6/10 Okay

Kyle

Travelled with family
Stayed 1 night in Feb 2024

4/10 Poor

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms were not clean. Bedding had what appeared to be cigarette burns, floors had many stains and the walls did too.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Dannyn

Stayed 1 night in Feb 2024