This was my 4th stay in the hotel as it is close to appointments I have. Overall an excellent stay as always with great room service. My only comment on this one stay was that obviously cleaners may not have finished cleaning the room i was checked into when I checked in at 1.55pm. There was a dirty wet facecloth left on the sofa, the carpet in the living area still had debris/dirt and the vacuum cleaner was outside the door in the corridor. To be fair this was a one off occurrence - however attention to detail is very critical in the service industry, particularly when suites are >$400/night.