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Reviews of Belise Apartments

3.5 out of 5
Belise Apartments
510 St Pauls Terrace, Bowen Hills, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 221 reviews" "
Rating 8 - Good. 62 out of 221 reviews" "
Rating 6 - Okay. 24 out of 221 reviews" "
Rating 4 - Poor. 7 out of 221 reviews" "
Rating 2 - Terrible. 4 out of 221 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tahlea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I really liked how kind the staff was, especially the lady who was checking me in as she was SO patient when my bank card wasn’t working! Otherwise a very nice place & I will definitely be staying there again when in Brisbane next time!
Stayed 4 nights in Apr 2024
Response from Belise Apartments on May 12, 2024
Hi Tahlea, Thankyou for your 5 star review on your stay. We are so glad to read that our team was friendly and patient. We hope to see you again soon!

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, property conditions & facilities
…
Stayed 9 nights in Apr 2024
Response from Belise Apartments on Apr 25, 2024
Hi Geoff,Thankyou for your 5 star review on your stay, we are glad that you had an enjoyable experience, we hope to see you again!

6/10 Okay

Mark

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Belise Apartments on Apr 16, 2024
Hi Mark, Thankyou for your review, we hope that you have the chance to visit again soon.

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious apartment, particularly liked the full kitchen and washing machine and drier. Very comfy bed, and good powerful shower. There is building work taking place adjacent to the hotel (which the hotel did note on the website) which started at about 6.30am. This wasn’t an issue for me, but could be if you wanted a lie in!
Stayed 5 nights in Mar 2024
Response from Belise Apartments on Apr 2, 2024
Hi Anna, Thankyou for your feedback on your stay, we are glad that you enjoyed the apartment. We hope to see you again

10/10 Excellent

Nichola

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Appartment was clean and had everything. Would definitely stay again
Stayed 1 night in Mar 2024
Response from Belise Apartments on Mar 10, 2024
Hi Nichola, Thankyou for your feedback on your recent stay with us. We are glad that you enjoyed our location, and the apartment was satisfactory. We hope to welcome you again

6/10 Okay

Abby

Business traveller
Liked: Cleanliness, property conditions & facilities
The communication for the property receptions was bit disappointed. I booked hotel 2 nights, but the room key need to refresh everyday, which they mentioned on arrival, but never mentioned what was the working hours about the refresh. I left hotel early in the morning, when return to hotel around 6pm they said need to charge extra for after hour active the key. which very surprised me. I've mentioned my timing on the day of arrival to them, but they never say any extra charge at that point. However at the end they waved the extra charge. but I won't not book this property anymore.
Stayed 2 nights in Feb 2024
Response from Belise Apartments on Feb 21, 2024
Hi Abby, Thanks for your feedback on your recent stay with us, we are disappointed to read that the check in process wasn't easy to navigate. If you would like to discuss further, please contact us directly. Kind regards

4/10 Poor

Adrienne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Checked in at 5.30pm on a Friday, with max capacity you would expect reception to be open. Overly complicated system of calling, getting buzzed in, opening a lock box for key and then needing to check in properly the next day. Our whole apartment smelt like damp/ water damage. The very nice Manager tried to help by providing a free breakfast - our meals took too long so we left without one of our meals. Lovely rooftop views. Shower leaked water onto floor big time, and our 2 bedroom apartment not only smelly but windows faced out to a wall and had a dark/ depressing feel on the 4th floor. We booked months in advance - it wasn’t a last minute thing.
Response from Belise Apartments on Feb 21, 2024
Hi Adrienne, Thankyou for your feedback on your recent stay with us. We are sorry that your stay did not meet expectations, and there were some issues with the apartment and check in process. We will follow up on your comments and rectify where possible. If you would like to discuss further please contact us directly.

10/10 Excellent

Shonik

Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay. Only really 2 downsides were a construction site next door and on the 2nd last day i wanted to use the dryer but the filter kept falling out and the dryer kept stopping. Other then that it was a good place to stay.
Stayed 16 nights in Jan 2024
Response from Belise Apartments on Feb 21, 2024
Hi Shonik, Thankyou for your feedback on your recent stay, we will follow up on your comments about the dryer and rectify where possible. We hope to welcome you again soon

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, pool and easy access with free parking.
Stayed 3 nights in Dec 2023
Response from Belise Apartments on Feb 21, 2024
Hi Chris, Thankyou for your 5/5 star review, we are glad that the apartment and pool met your expectations. We hope to see you again

6/10 Okay

Cassandra

Stayed 2 nights in Jan 2024
Response from Belise Apartments on Feb 21, 2024
Hi Cassandra,Thankyou for your review on your stay, we hope to welcome you again soon!

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Belise Apartments on Feb 21, 2024
Hi Sarah, Thankyou for your 4/5 star review, we hope to welcome you again soon!

4/10 Poor

Nicholas

Disliked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Belise Apartments on Feb 21, 2024
Hi Nicholas, We are disappointed to see that your stay did not meet expectations, if you would like to discuss further, please contact us directly.

6/10 Okay

Mabruk

Travelled with family and small children
Liked: Cleanliness, amenities
Excellent cleanliness and location but the dishwasher and dryer were not the best of quality. After hours check-in is a bit confusing.
Stayed 7 nights in Dec 2023
Response from Belise Apartments on Feb 21, 2024
Hi Mabruk,Thankyou for your review on your stay with us, we are glad that the cleanliness and location met your expectations. We hope to welcome you again

8/10 Good

Natalie

Liked: Cleanliness, room comfort
Week stay in Brisbane
We stayed here for a week. The room was nice and spacious, walk-in wardrobe was handy however would've been good if there were a couple drawers in there as you couldn't put much in the bedside drawers. Full size fridge/freezer was great and kitchen had all the amenities needed including oven. It was good having a bar/restaurant downstairs which we did use and even better when it was happy hour.
Stayed 7 nights in Dec 2023
Response from Belise Apartments on Feb 21, 2024
Hi Natalie, Thankyou for your feedback on your stay with us. We are delighted that the apartment, and on-site restaurant met your expectations. Kind regards

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Have stayed with Belise twice, each for about a week and both times had a great experience. Everything is generally cleaned (showers could do with a deeper scrub), everything is well maintained and the staff are lovely. Had some issues with our rooms aircon not working. The out of hours call crew were hit and miss - one was quite rude and hung up, offering no real options except 'turn the fan on' but the other was good. Staff moved us to a new room the next morning after maintenance checked it all out and confirmed it wasn't working. Never had any issues getting a parking space and everything else is 5 stars!
Stayed 6 nights in Dec 2023
Response from Belise Apartments on Feb 21, 2024
Hi Brittany, Thank you for your feedback on your stay with us, we are so glad that everything met your expectations. We hope to welcome you again soon

6/10 Okay

Darrin

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Belinda

Stayed 2 nights in Nov 2023
Response from Belise Apartments on Dec 5, 2023
Hi Belinda, Thanks for your rating, we are glad you enjoyed your stay and we hope to welcome you again!

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Property was in a good location and fairly quiet. Apartment was clean. Though it is noted, there is very limited supplies. They only had half a sponge and one packet for washing dishes and one bin liner, even though we were staying for 6 nights.
Stayed 6 nights in Nov 2023
Response from Belise Apartments on Nov 28, 2023
Hi Daniel, Thank you for your review on your recent stay with us. We are glad to read that you enjoyed our location and apartment. We hope to welcome you again, Belise Apartments

6/10 Okay

Wilmar

Liked: Cleanliness, property conditions & facilities
I am the same costumer that have been visiting Belise Apartments several times. My previous visits were without car and when the reception was closed. However, a particular and unpleasant situation happened in my last visit when I was trying to park my last visit. Cuz the administration gave me advice by mobile to park wherever I felt comfortable. Unfortunately, because I couldn’t understand well the directions to park my car. There were many car park available, I parked in a private park without nothing it . The next day when I did my check in at the reception I received a map to park. Sadly, when I went to pick up my car to check it. Was literally full of black and dirty tape and advice paper everywhere like I was a intruder. I was shocked and I asked at receptionist by the don’t even apologise because of that . That was really shocking. Instead to vandalises my car they should have called to move my car to a different spot. I am very disappointed because the previous services were amazing . However it looks like they don’t care about the frequent costumer. Furthermore, the bonus deposit is hold for so long . Even though I already had a previous bonus hold by Belise Apartments they are still holding the rest from my previous visit. The previous one is already three weeks. Really annoying cuz . Months ago I had the same situation. I had to call to ask why it takes so long to be returned. My last experience was disappointing.
Stayed 2 nights in Nov 2023
Response from Belise Apartments on Nov 28, 2023
Hi Wilmar, Thank you for your review on your recent stay. We are disappointed to read that you did not have an enjoyable experience. We are sorry that there was some confusion with the parking spots and the bond. Please feel free to reach out directly to discuss this further. Kind regards, Belise Apartments

10/10 Excellent

Wilmar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is one of the most beautiful and comfortable Appartments at Bowen Hills. When I need to stay at Brisbane for Business reasons, this is the place I normally look for. I love the view, confort and elegance of Belise Apartments ♥️♥️
Response from Belise Apartments on Nov 20, 2023
Hi Wilmar,Thank you for your 5 star review and recommendation on your recent stay with us at Belise Apartments. We are glad that you enjoyed the city views, and our staff are always kind and helpful. We look forward to welcoming you back again soon, Belise Apartments

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
It was a great stay. Clean, modern and comfortable. I'll be staying here again for sure. My apartment was on a low floor and facing a construction site - but I only noticed the construction noise when I opened the slide door. So not a big deal at all.
Stayed 1 night in Nov 2023
Response from Belise Apartments on Nov 13, 2023
Hi Scott, Thank you for your review on your recent stay with us. We are delighted to read that you had an enjoyable stay and you found it clean, and comfortable. We hope to see you again, Belise Apartments

10/10 Excellent

Stanley

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Belise Apartments on Oct 4, 2023
Hi Stanley, thanks for your 5/5 star review, we hope to see you again soon!

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The communication was clear and easy to follow. Free on-site parking was great, as there is not a lot of parking in the vicinity. The apartment was spacious, clean and quiet. It is in walking distance of numerous bus routes. We relied on public transport for most of our stay.
Stayed 3 nights in Sep 2023
Response from Belise Apartments on Sep 12, 2023
Hi Graham, Thank you for your review on your recent stay with us. We are glad to see that you enjoyed your time here, and found the parking, apartment and location met your expectations. We hope to see you again

6/10 Okay

Rick

Business traveller
Liked: Cleanliness, room comfort
Comfortable hotel in a great location.
The hotel is fantastic, however the late check-in procedure without a manned desk is not great. Also the only option for in house meals is the cafe and it closes early.
Stayed 1 night in Sep 2023
Response from Belise Apartments on Sep 11, 2023
Hi Rick,Thank you for your review on your recent stay with us. We are glad to read that you had an enjoyable stay, and found our location to be convenient. We hope to welcome you back soon

8/10 Good

Mary

Travelled with family
It was a good sized Apartment. However, stains on the carpet and couch was so nice to see and balcony was not clean. Was close to where we needed to be, so ok for our stay.
Stayed 3 nights in Sep 2023
Response from Belise Apartments on Sep 11, 2023
Hi Mary, Thank you for your review on your recent stay with us. We are glad to read that you enjoyed the size of the apartment and the location was suitable. We are disappointed to read that the cleanliness was not to standard, we will follow up on this. Kind regards, Belise Apartments

8/10 Good

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Great location. View from balcony was beautiful. Clean and tidy. Would come again.
Response from Belise Apartments on Sep 4, 2023
Hi Michaela, Thank you for your review, we are glad you had an enjoyable stay and the apartment, location and views were suitable. We look forward to welcoming you back

8/10 Good

Diann

Stayed 3 nights in Aug 2023
Response from Belise Apartments on Sep 4, 2023
Hi Diann, Thank you for your review, we are glad you had an enjoyable stay. We hope you have the chance to visit again

10/10 Excellent

Wilmar

Liked: Cleanliness, amenities, property conditions & facilities
Thank you so much for the accomodation ♥️✨service. I am very satisfied with the stay at BELISE departments . The place was more beautiful and tidy than I was expecting . I enjoyed every single second. Furthermore ,the gorgeous view was what I was looking for . I have peace and view every where . The only thing I maybe was concerned about was that I didn’t get a thermal blanket as a normally find in other stays. I don’t know if I have to ask for it because I don’t really like sleeping with the aircon on or heater. But in general the department was the most beautiful ever.
Stayed 2 nights in Aug 2023
Response from Belise on Aug 23, 2023
Hi Wilmar, Thank you for your great review! We're happy to hear you had a great time staying with us at Belise.We hope to see you again in the future.Kind regards,Belise

10/10 Excellent

Bansal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is in prime location and at walkable distance between shopping mall as easy to access. Parking was available but unsured about parking spot as each day one needs to find different spot. Would be great if they give designated parking spots. Overall it was great experience.
Stayed 3 nights in Aug 2023
Response from Belise on Aug 14, 2023
Hi Bansal, We are delighted to hear your recent stay with us was enjoyable and we thank you for taking the time to provide your comments and feedback, we do appreciate it and hope to see you again.

10/10 Excellent

Eduardo, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Everything is walking distance and the apparent was amazing, all equipment needed and very modern. It is situated in a busy street, so is a bit noisy outside, but regardless is a very nice place.
Stayed 7 nights in Jun 2023
Response from Belise on Jul 4, 2023
Hi Eduardo Thank you for your wonderful feedback and recommendation! We're so glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Hugh

Business traveller
Liked: Cleanliness, room comfort
Handy to everthing
Great security, easy parking, incredible apartments, rooftop, facilities. Will always stay here
Stayed 3 nights in Jun 2023
Response from Belise on Jun 20, 2023
Hi Hugh, So great to hear you enjoyed your stay and that you'll be one of our regulars! Thank you for a wonderful review.

6/10 Okay

Deane

Disliked: Cleanliness, property conditions & facilities
The apartment's floors in the main area and bathroom were disgustingly dirty - grimy and faintly greasy. The carpet in the bedroom was stained. Bed was comfy, the area pretty central to Bowen Hills - but won't be staying there again. A very disappointing stay relative to what I was expecting.
Stayed 4 nights in May 2023
Response from Belise on Jun 5, 2023
Thank you for your feedback, wonderful to hear that you enjoyed the location. We are disappointed to read your stay did not exceed our standards and we will be following up on these comments where possible.

8/10 Good

Megan

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Good location and good sized apartment. Floors were slimy which wasn’t ideal with a crawling baby. Dishwasher didn’t work and a light bulb in the bedroom lamp was out. Aside from that, it was fine for what we needed
Stayed 2 nights in May 2023
Response from Belise on Jun 5, 2023
Hi Megan I am pleased you enjoyed the location, thank you for your review and for bringing this feedback to our attention so that we can ensure your next stay is nothing short of enjoyable.

8/10 Good

Verified traveller

Liked: Room comfort
Lovely apartment, very spaceous room. Only down side is the cleaniness.
Stayed 2 nights in May 2023
Response from Belise on May 30, 2023
I am pleased you enjoyed the apartment, thank you for your review and for bringing this feedback to our attention so that we can ensure your next stay is nothing short of enjoyable.

8/10 Good

Freedom Adventures

Travelled with group
Liked: Cleanliness, room comfort
Good Stay
Things went well, a couple of issues but nothing major
Stayed 3 nights in May 2023
Response from Belise on May 11, 2023
Thank you for choosing to stay with us for your recent getaway. I am delighted to read that you enjoyed your stay with us and we hope to see you again soon.

8/10 Good

Deanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Always check how many guests are staying, we booked for three, room could sleep three, however was only set up for two. Two towels and no sheets on the pull out sofa bed. The desk is only manned for certain hours.
Stayed 2 nights in Apr 2023
Response from Belise on May 2, 2023
I am pleased you enjoyed the location, thank you for your review and for bringing this feedback to our attention so that we can ensure your next stay is nothing short of enjoyable.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, room comfort
We have stayed here before due to hospital visits and will book again if the need arises again.
Stayed 4 nights in Apr 2023
Response from Belise on May 2, 2023
We appreciate your rating Mike, thank you.

6/10 Okay

Lachlan

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Belise on May 15, 2023
We are disappointed to read your stay did not meet your expectations. If there's anything we can do to make your stay more enjoyable please don't hesitate to ask.

10/10 Excellent

Florin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, clean, and had everything i needed.
Stayed 4 nights in Apr 2023
Response from Belise on Apr 24, 2023
Thank you for the great review of your recent stay with us Florin, it is always appreciated!

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
The location to the RWBH was the main reason i booked there
Stayed 4 nights in Apr 2023
Response from Belise on Apr 24, 2023
I am pleased you enjoyed the location, thank you for your review Joy!

6/10 Okay

Ross

Travelled with family
Liked: Cleanliness
Door to apartment was jammed and needed to be forcefully shoved to get in and out,washing machine overflowed,dishwasher did not work properly all in all an average stay for a supposed exec apartment
Stayed 5 nights in Mar 2023
Response from Belise on Apr 11, 2023
Hi RossThank you for your feedback, we will forward onto relevant departments to ensure your next stay is nothing short of enjoyable. Please let our friendly staff know if there's anything we can do for you during your stay.

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and everyone was friendly
Stayed 3 nights in Mar 2023
Response from Belise on Apr 11, 2023
Thanks for your wonderful feedback Derek!

6/10 Okay

Ken

Liked: Cleanliness
Overall our stay was quite good. Room adquate for a 3 day stay but situated immediately above the pool which was used frequently. This made sitting on our balcony a noisy affair. Also one of the light globes was broken and i asked for a replacement. None was provided. I asked again the next day but no replacement was ever provided. All they had to do was give me a globe!!
Stayed 3 nights in Mar 2023
Response from Belise on Apr 11, 2023
Hi Ken, We're disappointed to hear that your stay hasn't exceeded your expectations and we will be following this up. If you wish to stay again please contact us to help allocate you perhaps a room far from the pool.

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a really nice apartment and also want to thank I think her name was Von for doing everything possible in allowing us to come out of car park as yesterday there were road blocks all around the Belise due to the Tour de Brisbane cycling event she was instrumental in getting us a police escort out of the road closures and on our way to airport
Stayed 3 nights in Mar 2023
Response from Belise on Apr 11, 2023
Thank you for a wonderful review Bruno, we will be sure to forward that onto our lovely staff, she will be happy to hear. We hope to see you return in the near future.

10/10 Excellent

Trent

Liked: Cleanliness, property conditions & facilities
It was excellent. Being a residential apartment is good as most rooms are extremely quiet. The parking is ok, but very limited spaces allocated to hotel guests. Limited guest parks on site, but very close street parking that is un-metered over the weekend. The parking garage, and attached entry are obnoxiously alarmed, to the point of startling every time! Overall, excellent.
Stayed 2 nights in Mar 2023
Response from Belise on Apr 11, 2023
Thank you Trent for your review, it is always appreciated. It's great to hear you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Sarah

Stayed 1 night in Mar 2023
Response from Belise on Apr 24, 2023
Thank you Sarah for taking the time to provide this rating, we are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Fany

Travelled with partner
Liked: Cleanliness
I like the separate bedroom from living, I love the kitchen setup and the balcony. The view is also incredible.
Stayed 2 nights in Mar 2023
Response from Belise Apartment on Mar 8, 2023
Hi Fany, Thank you for a wonderful review! We're so glad you enjoyed the apartment and the views it provided, we hope to see you again soon!

6/10 Okay

Freddy

Stayed 2 nights in Dec 2022
Response from Belise Apartments on Dec 15, 2022
Hi Freddy,Thank you for your rating, we appreciate it!Kind regards,

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Wedding anniversary
We arrived very early, the staff was accommodating, enabled early check in. The apartment was clean and quiet. I would stay again!
Stayed 2 nights in Nov 2022
Response from Belise Apartments on Nov 25, 2022
Hi Paul,Thank you for your 10/10 rating and your kind review, the team will be pleased to of your comments. We are glad the stay was enjoyable and we hope it isn't too long until we see you again.Kind regards,

8/10 Good

MARK

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was in a great location for what I needed. Had everything one needs for a business trip.
Response from Belise Apartments on Nov 15, 2022
Hi Mark,We are glad to read you enjoyed your stay. We hope it isn't too long between visits and we see you again soon.