Dear Guest,On behalf of all the hotel staff we would like to thank you for sharing with us your memorable experience during your recent stay in Hotel Palacio Tondon, Autograph Collection.It is always motivating to hear positive feedback, especially when it comes from the people who matter the most: You! We are proud to put people first, not only this represents our founders’ mission but is also allows us to surpass the expectations of our valued guests. Be sure that your comments have been shared with the whole hotel team as a fundamental way to understand how we can keep bringing great experiences.Once again we thank you for taking the time to share your comments, and especially for choosing us for your recent stay.Sincerely,Isabel Ruiz ZabalaFront Desk Manager

We are glad you enjoyed your staying. It was a pleasure having you. Hope to see you very soon. Tondon team

Looking forward to have you back! I am sure you would aldo enjoy the terrace in summer.

Dear Sir/Madam, We are sorry to hear that you had an unpleasant experience at the restaurant. In the à la carte option, we have a homegrown section with a nice variety of vegetables, suitable for vegetarians. Nevertheless, your feedback is very helpful for keep improving, so we will definitely take your suggestion into account. We hope to see you again anytime soon.