Exterior

Reviews of Bremer Bay Resort

3 out of 5
Bremer Bay Resort
1 Frantom Way, Bremer Bay, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 239 reviews" "
Rating 8 - Good. 108 out of 239 reviews" "
Rating 6 - Okay. 25 out of 239 reviews" "
Rating 4 - Poor. 4 out of 239 reviews" "
Rating 2 - Terrible. 1 out of 239 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Asia-Ann

Liked: Cleanliness, staff & service, amenities
Staff are always very friendly, food is decent .would be nice if facilities were a bit more up to date, but they are clean and spacious.
Stayed 1 night in May 2024
Response from Mara on May 5, 2024
It is always a pleasure having you stay with us. Thank you for your feedback!

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely. Nice and clean. Shower was good and Wi-Fi good. There were dining facilities on site and the food was really good. All staff were friendly and couldn't have been more helpful.
Stayed 1 night in Apr 2024
Response from Mara on May 1, 2024
Dear Vanessa, Thank you very much for your lovely feedback!All the best to you.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly and helpful, the food is great and is located within walking distance of the general store and the the Brewery. The room was perfect for this type of trip
Stayed 2 nights in Apr 2024
Response from Mara on May 1, 2024
Thank you for your feedback, David!

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
First, the negatives. The property is old and the motel style rooms definitely need an update. The furniture, counter tops and bathroom tiles all appear to be from the 1950’s and are showing their age in many, many ways. The bathroom sink and shower were in poor condition. Some small crawlies appear to be living in the drainage system as we found them in the shower and on the tiled area each morning. The positives. The bed was comfortable and (thankfully) the newest item in the room. The staff were pleasant and friendly. The food in the restaurant was good and not too badly priced considering the limited competition in the local area. Very convenient for the whale watching - which was excellent. With such limited accommodation available, people will stay here because of the whales but it really could do with some attention.
Stayed 2 nights in Mar 2024
Response from Mara on Mar 13, 2024
Thank you for your honest feedback, we will look into that.

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room good. Fridge needs replacement. Freezer was frozen solid and nothing in doors to put bottles. Bed comfy.
Stayed 3 nights in Feb 2024
Response from Mara on Mar 7, 2024
Dear Geoffrey,Thank you for letting us know!

8/10 Good

Justin, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Check in with Mara was an absolute delight and dinner also went down a treat.
Stayed 1 night in Jan 2024
Response from Mara on Feb 15, 2024
It was a pleasure meeting you, thank you very much for your lovely feedback!

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Mara on Feb 16, 2024
Thank you for your review!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mara on Feb 16, 2024
Thank you for your review!

6/10 Okay

Glenda

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mara on Feb 16, 2024
Thank you for your review!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Stayed 1 night in Dec 2023
Response from Mara on Feb 15, 2024
Thank you very much for your kind words.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The rooms and furniture is run down. The staff was very nice and helpful.
Stayed 2 nights in Dec 2023
Response from Mara on Feb 15, 2024
Thank you for your feedback!

10/10 Excellent

Joel

Stayed 1 night in Dec 2023
Response from Mara on Feb 16, 2024
Thank you for your review!

10/10 Excellent

GAVIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff made this a fantastic stay. Dinner and Breakfast was enjoyable. The onsite Bottlemartmart was very convenient. Thoroughly recommend this venue.

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay and we will definitely stay again on our next visit to Bremer Bay. Quiet, clean, comfortable and centrally located accommodation. The staff are wonderful, enthusiastic, happy and very quick to assist with any queries. Highly recommended.
Stayed 4 nights in Nov 2023

8/10 Good

Tracey, Kangaroo Gully

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very welcoming and helpful. Restaurant on site was great dor dinner and breakfast. Convenient spot. The rooms however are a little dated and small. For one or two nights it is good.

10/10 Excellent

Ngaire

Stayed 1 night in Oct 2023
Response from Mara on Oct 28, 2023
Thank you so much!

10/10 Excellent

Shaun

Stayed 1 night in Oct 2023
Response from Mara on Nov 11, 2023
Thank you for your feedback!

8/10 Good

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfy room was spacious , staff very friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Mara on Oct 20, 2023
Thank you very much for your feedback, Jody!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and restaurant
Stayed 2 nights in Sep 2023
Response from Mara on Oct 20, 2023
Thank you, John!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mara on Oct 20, 2023
Thank you very much!

8/10 Good

Lester

Stayed 1 night in Sep 2023
Response from Mara on Sep 14, 2023
Thank you for your feedback

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are old, plumbing was poor, no microwave.
Stayed 1 night in Sep 2023
Response from Mara on Sep 14, 2023
Dear Glen, Thank you for your feedback, our microwaves are available upon request. All the best to you!Kind regards,Mara

10/10 Excellent

Nico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our stay perfect in terms of reaching activities and all facilities available on site- restaurant food very good, staff very helpful and friendly,laundry available pub All in one very good experience and will be back
Stayed 3 nights in Aug 2023
Response from Mara on Sep 15, 2023
Dear Nico,Thank you very much for your kind feedback.We do appreciate it a lot!All the best to you.Kind regards,Mara

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place & staff locals were so friendly will be back Already recommend Bremer bay resort
Stayed 1 night in Aug 2023
Response from Mara on Sep 15, 2023
Dear Lynn,Thank you for your kind words!Looking forward to seeing you when you visit again!Kind regards,Mara

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are all very friendly and make the stay extra enjoyable.
Stayed 1 night in Jul 2023
Response from Mara on Jul 27, 2023
Thank you so much for your kind words, Andrew!

10/10 Excellent

Peter

Stayed 1 night in Apr 2023
Response from Mara on Jul 7, 2023
Thank you for your feedback, Peter!

10/10 Excellent

Kieran

Stayed 1 night in May 2023
Response from Mara on May 10, 2023
Thank you for your review!

8/10 Good

Eve

Stayed 1 night in Apr 2023
Response from Mara on May 18, 2023
Thank you for your feedback

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful as my daughter and I were feeling a bit under the weather they organised a room for another night which made are trip back to Perth a little bit easier. Thankyou everyone for your happy and kind vibe
Stayed 1 night in Apr 2023
Response from Mara on Apr 28, 2023
Dear Mark,It was a pleasure meeting you and your daughter. We were more than happy to help you!All the best to you.Kind regards,Mara

10/10 Excellent

Victoria

Stayed 1 night in Mar 2023
Response from Mara on Apr 15, 2023
Thank you for your feedback!

10/10 Excellent

Charles

Stayed 1 night in Mar 2023
Response from Mara on Mar 31, 2023
Thank you for your feedback!

10/10 Excellent

Simon

Stayed 1 night in Mar 2023
Response from Mara on Apr 21, 2023
Thank you very much!

8/10 Good

Vicki

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Older resort which is clean but the rooms need a refurbish Staff very friendly. Meals at restaurant good 😊
Stayed 3 nights in Mar 2023
Response from Mara on Mar 16, 2023
Dear Vicki, Thank you kindly for your feedback!All the best to you.Kind regards, Mara

4/10 Poor

Tony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated amenities and terrible service. The room looked like it hadn’t been updated in any way since it was built in 1988. The waitress even told me to stand in line correctly at the bar, and there was only two of us.
Stayed 1 night in Mar 2023
Response from Mara on Mar 16, 2023
Dear Tony, My apologies for your experience, feel free to touch base with us, so that we can look further into it.We have plans for the renovation of our rooms in place for this year.Kind regards,Mara

8/10 Good

Joelleen

Liked: Staff & service, property conditions & facilities
Only one place to buy groceries (not well stocked).
Stayed 2 nights in Feb 2023
Response from Mara on Mar 23, 2023
Dear Joelleen, Thank you for the feedback. Our general store gets deliveries a few times a week, but occasionally they do run out of items if there is a lot of visitors in town as we live in a remote area.All the best,Mara

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant and comfortable stay. Staff are friendly and provided excellent service, thank you
Response from Mara on Mar 23, 2023
Thank you for your kind words, Julia!

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were lovely & very helpful, great customer service skills, especially Mara at the reception
Stayed 3 nights in Mar 2023
Response from Mara on Mar 23, 2023
Dear Elena,It was lovely meeting you and your mother!Thank you very much for your lovely feedback, we do appreciate it a lot.All the best to you and your family!Kind regards,Mara

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was awesome. Staff asked why we were there and gave us some great places to visit
Stayed 1 night in Feb 2023
Response from Mara on Mar 3, 2023
Thank you very much, Susan!

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pub as part of the resort. Fantastic and friendly staff
Stayed 2 nights in Feb 2023
Response from Mara on Feb 16, 2023
Thank you for your feedback Jill!

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of beach. Hotel and resteraunt very convenient
Stayed 1 night in Jan 2023
Response from Mara on Feb 9, 2023
Thank you for your feedback.

10/10 Excellent

Judy

Stayed 1 night in Oct 2022
Response from Mara on Nov 4, 2022
Thank you!

8/10 Good

CHIHCHI

Stayed 1 night in Sep 2022
Response from Mara on Nov 4, 2022
Thank you kindly!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Ambience
We were welcomed by a friendly staff member who offered help on things to do and see in Bremer Bay. Staff in the restaurant were also very welcoming and efficient. The resort is high on a hill surrounded by bush and has distant glimpses of water. The rooms are spacious, clean with comfortable beds and have two comfortable chairs and a table in addition to the usual Aussie motel appliances. Bathroom was clean and roomy. The dinner menu was reduced, because of staff shortages on the night we visited. The spring rolls and grilled steak were excellent but the beef in the panang beef curry was very dry and tough. There are several beaches in easy driving distance and pleasant walks around the area. We enjoyed the Wellstead Museum very much.
Stayed 1 night in Sep 2022
Response from Mara on Oct 23, 2022
Thank you very much for taking the time to write a feedback, we do appreciate it!

8/10 Good

Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have thought breakfast would be included. Other than that Great
Stayed 1 night in Sep 2022
Response from Mara on Nov 4, 2022
Dear Murray, Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place with a lot of nice touches, like the fluffy thick bath towel!
Stayed 2 nights in Sep 2022
Response from Mara on Nov 4, 2022
Thank you for your feedback!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town with beautiful beaches everywhere you look.
Stayed 1 night in Aug 2022

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2022
Response from Mara on Aug 5, 2022
Thank you for your feedback!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to base yourself Very friendly and accommodating staff
Stayed 3 nights in Jul 2022
Response from Mara on Jul 29, 2022
Dear Chris, thank you very much for your lovely feedback!

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awards at Bremer
Allways happy to stay here always clean, always friendly. Good bar, great meals.
Stayed 1 night in Jun 2022
Response from Mara on Jun 16, 2022
Dear Alexander, thank you very much for your kind words! We do appreciate it! Until next time :)

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Good value. Clean and tidy.
Stayed 1 night in May 2022
Response from Mara on May 20, 2022
Thank you for your feedback :)