Exterior

Reviews of Carriage House Inn

2.5 out of 5
Carriage House Inn
3015 Green Mountain Dr, Branson, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1007 reviews" "
Rating 8 - Good. 288 out of 1007 reviews" "
Rating 6 - Okay. 66 out of 1007 reviews" "
Rating 4 - Poor. 21 out of 1007 reviews" "
Rating 2 - Terrible. 10 out of 1007 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Travelled with family
Liked: Amenities
Clean and staff is friendly.
Stayed 1 night in May 2024
Response from Hotel Manager on May 23, 2024
Dear Bruce,It's great to hear that you found the property clean and that the staff was friendly during your stay. Cleanliness and friendliness are essential components of a positive experience, and we're glad that you had that at the property. Your satisfaction is important to us, and we appreciate your feedback. Thank you for choosing us, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Rooms were very nice and spacious. Also like that there are joining rooms available.
Stayed 2 nights in May 2024
Response from Hotel Manager on May 22, 2024
Dear Karen,We're thrilled to hear that you enjoyed your stay with us and that you found our staff friendly and accommodating. It's wonderful to know that you appreciated the spacious and well-appointed rooms, as well as the availability of joining rooms. Your positive feedback is greatly appreciated, and we hope to welcome you back for another excellent stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Bruce

Travelled with family
Clean and has easy access.
Stayed 3 nights in May 2024
Response from Hotel Manager on May 22, 2024
Dear Bruce,We're pleased to hear that you found our hotel clean and easily accessible. Providing a comfortable and convenient experience for our guests is our top priority. Thank you for your positive feedback, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at Carriage House and I'm sure it won't be my last. The staff is so friendly. The rooms are clean. The motel is close to most of the activities we chose so we didn't have to drive far. Breakfast was good each morning with multiple choices. It was just an overall great experience.
Stayed 5 nights in May 2024
Response from Hotel Manager on May 22, 2024
Dear Donna,Greetings! We're thrilled to hear that you had such a wonderful experience during your second stay at Carriage House Inn! It's fantastic to know that you found our staff friendly, the rooms clean, and the location convenient for your activities. We're delighted that you enjoyed the breakfast options as well. Thank you for your kind words, and we look forward to welcoming you back for many more great experiences in the future!Sincerely, Hotel Manager

8/10 Good

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, the room was good. Would stay there again if I went back to Branson.
Stayed 1 night in May 2024
Response from Hotel Manager on May 21, 2024
Dear Andrew,Hello! We're glad to hear that you found value in your stay with us! It's great to know that you would consider staying with us again if you return to Branson. We appreciate your feedback and look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on May 21, 2024
Dear Steven,We greatly appreciate your stay as well as your glowing 5-star rating! Your positive feedback is truly motivating, and it reinforces our commitment to providing exceptional service. We take great pride in receiving such high ratings, and they inspire us to continue improving our services. We hope to have the pleasure of welcoming you back soon, and we'll do everything we can to make your next experience even more memorable. Thank you again for choosing us and for taking the time to share your feedback!Sincerely, Hotel Manager

10/10 Excellent

Breana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff there. Very friendly and fast !
Stayed 1 night in May 2024
Response from Hotel Manager on May 20, 2024
Dear Breana,Hello! We're delighted to hear that you had a positive experience with our staff! Providing friendly and efficient service is a top priority for us, and we're thrilled that our team members made your stay memorable. Thank you for your kind words, and we hope to welcome you back for another great stay soon!Sincerely, Hotel Manager

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute place. Nice Clean and the staff were all very friendly! This was our first time staying here but we will stay again!
Stayed 1 night in May 2024
Response from Hotel Manager on May 15, 2024
Dear Amanda,We're truly grateful for your delightful feedback! It's wonderful to know that you found our hotel charming, impeccably clean, and our team exceptionally welcoming. We're thrilled to have made your first stay memorable and can't wait to have you back for another delightful experience!Sincerely, Hotel Manager

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very cute older property and clean. The staff were all very nice, breakfast was good, most of the place is very clean... but the bathroom did have mildew in and on the ceiling in our room. It is a very low ceiling, even lower than the rest of the room. Walls, toilet and tub and floor were very clean, just obvious mildew smell when you walk in the room and worse in the bathroom. It did make us have a bit of sinus difficulty despite keeping to door closed all night after showering. Overall it was still a nice comfortable room with very nice staff.
Stayed 1 night in May 2024
Response from Hotel Manager on May 14, 2024
Dear Jessica,Thank you for sharing your detailed feedback with us. We're pleased to hear that you found our property clean and charming, with friendly staff and good breakfast offerings. However, we apologize for the issue with mildew in your bathroom. Your comfort and satisfaction are important to us, and we'll address this matter promptly to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an even better stay next time.Sincerely, Hotel Manager

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant all around stay !
Stayed 2 nights in May 2024
Response from Hotel Manager on May 13, 2024
Dear Jerry,Thank you for your feedback! We're delighted to hear that you had a pleasant stay with us. Your satisfaction is our priority, and we're thrilled that you enjoyed your time at our hotel. We look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Gary, Oakland City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is super clean and well maintained.
Stayed 1 night in May 2024
Response from Hotel Manager on May 11, 2024
Dear Gary,Thank you for the perfect rating! We're delighted to hear that you found our property to be exceptionally clean and well-maintained. Providing a comfortable and inviting environment for our guests is our top priority. Your feedback is greatly appreciated, and we look forward to hosting you again for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Darcella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable compared to other places this price
Stayed 2 nights in May 2024
Response from Hotel Manager on May 6, 2024
Dear Darcella,We're delighted to hear that you found our accommodations to be the most comfortable compared to other places within this price range! Providing a cozy and welcoming environment at an affordable rate is our goal, and we're thrilled that we could exceed your expectations. Thank you for choosing us, and we hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Carol

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel Manager on May 6, 2024
Dear Carol,Thank you for your stay and the fantastic perfect rating! Your feedback is truly encouraging and motivates us to continue delivering exceptional service. We're proud to receive such positive ratings and can't wait to welcome you back again soon. See you soon!Sincerely, Hotel Manager

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2024
Response from Hotel Manager on May 3, 2024
Dear Kevin,Thank you for your stay and for giving us a fantastic perfect rating! We truly appreciate your positive feedback and it serves as a great source of motivation for our team. We are thrilled to know that you had a wonderful experience with us. We can't wait to welcome you back for another exceptional stay in the future!Sincerely, Hotel Manager

8/10 Good

Madison

Stayed 1 night in Apr 2024
Response from Hotel Manager on May 20, 2024
Dear Madison,Thank you for your feedback! We're pleased to hear that you had a positive experience overall. If there's anything specific you think we could improve upon to earn that fifth star next time, please feel free to let us know. We appreciate your input and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

6/10 Okay

Kalyn

Travelled with family
Liked: Cleanliness, staff & service
It's an older motel. Only stair axcess. Not idea for families with lots of luggage and small kids. It was priced great but probably wont go back.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 29, 2024
Dear Kalyn,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the older layout of our hotel and the lack of elevator access, which may not be suitable for families with lots of luggage or small children. We appreciate your feedback, and we'll take it into consideration as we strive to improve our accommodations and amenities. We understand your decision not to return, but we hope to have the opportunity to better serve you in the future if your plans allow.Sincerely, Hotel Manager

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful. The staff was very friendly. The room was amazi3. We had a wonderful time.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 27, 2024
Dear Jennifer,Thank you so much for taking the time to share your feedback! We're thrilled to hear that you found our hotel beautiful and enjoyed your stay with us. Our team works hard to provide exceptional service, and it's wonderful to know that their friendliness made a positive impact on your experience. We're delighted that you found your room amazing and had a wonderful time overall. Your satisfaction is our top priority, and we can't wait to welcome you back for another fantastic stay!Sincerely, Hotel Manager

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, property conditions & facilities
quiet area easy access to shopping, rooms clean. The continental breakfast wasnt good
Stayed 4 nights in Apr 2024
Response from Hotel Manager on Apr 24, 2024
Dear Kenneth,Thank you for your review and feedback. We're glad to hear that you found the area quiet and enjoyed easy access to shopping. We also appreciate that you found the rooms to be clean. However, we apologize that our continental breakfast did not meet your expectations. We take guest feedback seriously, and we will review and improve our breakfast offerings based on your feedback. Thank you again for sharing your experience with us. We value your input and hope to have the opportunity to provide you with an even better stay in the future.Sincerely, Hotel Manager

10/10 Excellent

walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some of the staff weren't real pleasant
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Walter,Thank you for your feedback. We're glad to hear that you had a positive overall experience during your stay. We apologize for any interactions with staff that did not meet your expectations. Providing excellent service is important to us, and we will address this issue internally to ensure all guests receive friendly and professional service. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so cute and cozy. Beds were amazing and it was very quiet!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Joshua,Thank you for your wonderful review! We're thrilled to hear that you found our hotel to be cute, cozy, and quiet. Providing a comfortable and peaceful environment for our guests is always our goal, and we're delighted that you enjoyed our beds as well. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. Breakfast was good and plenty of options. The pool was a comfortable temp and loved that there were some noodles and beach balls available. Great price for the room and would definitely stay again!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear Rebecca,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay and that our staff were friendly. It's fantastic to know that you found our breakfast options satisfactory and that you had a pleasant experience at our pool. We're glad you found our room price competitive, and we'd be thrilled to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well maintained, staff was great. Will definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear April,Thank you for your feedback! We're thrilled to hear that you had a great experience during your stay. Our team works hard to maintain a high standard of service and cleanliness, and we're delighted to know that you found our property well-maintained and our staff accommodating. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

6/10 Okay

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
nothing
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear Patricia,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

10/10 Excellent

Gail C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & facility
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Guest,Thank you for your five-star review! We're thrilled to hear that you were pleased with both our staff and facilities. Providing exceptional service and maintaining high-quality facilities are top priorities for us, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another outstanding experience in the future!Sincerely, Hotel Manager

10/10 Excellent

Gail C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff - excellent
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear Gail C,Thank you your wonderful review and perfect rating! We're thrilled to hear that you had an excellent experience with our staff during your stay. Providing exceptional service is our top priority, and we're delighted that our team members exceeded your expectations. We truly appreciate your kind words and hope to welcome you back for another outstanding stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Gail C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, was excellent & friendly - accomodated resveration changes without any issue Property was clean, very quiet, easy to access
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Gail C,Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience during your stay. Providing excellent service and accommodations for our guests is always our goal, and we're delighted that our staff could accommodate your reservation changes seamlessly. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Claire Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 16, 2024
Dear Claire Nathalie,Thank you so much for the excellent rating! We're thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future at Carriage House Inn!Sincerely, Hotel Manager

10/10 Excellent

Miranda

The rooms were very clean.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 16, 2024
Dear Miranda,We're delighted to hear that you found the rooms to be very clean during your stay! Maintaining a pristine environment is one of our top priorities. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

8/10 Good

Cordelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Manager on Apr 16, 2024
Dear Cordelia,Thank you for your rating! We're glad to hear that your overall experience was positive. If there are any specific areas where you believe we could improve to earn that extra star next time, please feel free to share. Your feedback helps us ensure a better experience for all our guests. We appreciate your support and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Shelby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and rooms were clean! We will definitely be back!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 16, 2024
Dear Shelby,Hello! We're thrilled to hear that you had a wonderful experience with our friendly staff and clean rooms! Your satisfaction means the world to us, and we can't wait to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and super friendly staff.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Martha,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our property very clean and our staff super friendly. Providing a comfortable and welcoming experience is our top priority, and we're glad that we succeeded during your stay. We look forward to welcoming you back for another great experience in the future!Sincerely, Hotel Manager

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the lower level , parking was right at the door, very convenient
Stayed 6 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Jason,Thank you for your positive review! We're glad to hear that you found our parking convenient during your stay in the lower level. Providing easy access to parking is important to us, and we're delighted that we met your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

LaRisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear LaRisa,Thank you for the perfect rating! We're thrilled to hear that you had a very enjoyable stay with us. Providing exceptional service and comfort is our priority, and we're delighted that we met your expectations. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the peace and quiet of Carriage House and the clean environment
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 8, 2024
Dear Carol,Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed the peaceful and quiet environment of Carriage House Inn and that you found the cleanliness to your satisfaction. Providing a serene and clean atmosphere is important to us, and we're thrilled that we met your expectations. We appreciate your review and hope to welcome you back for another relaxing stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located, clean, and quiet. Didn’t get to try out the warm salt water pool but…..We would definitely recommend this inn.
Stayed 4 nights in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Tonya,Thank you for your perfect rating and for choosing our inn for your stay! We're thrilled to hear that you found our location convenient, our accommodations clean, and the atmosphere quiet. We regret that you didn't get to try out the warm saltwater pool, but we hope you'll have the opportunity to enjoy it during your next visit. Your recommendation means a lot to us, and we look forward to welcoming you back again soon! Sincerely, Hotel Manager

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Gary,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're delighted that you found everything to your liking. If you have any additional feedback or if there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, the rooms were very clean and comfortable. Breakfast was simple and tasty. The whole vibe is antique but you can tell it is well maintained and very nice.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Bob,Thank you for your glowing 5 out of 5 rating! We're thrilled to hear that you had a wonderful experience during your stay with us. It's fantastic to know that you found our staff to be kind, our rooms clean and comfortable, and our breakfast simple yet tasty. We take pride in maintaining a well-kept antique vibe that adds to the charm of our establishment. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another enjoyable stay! Sincerely, Hotel Manager

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Rooms spacious and clean. Conveniently located. Pool was clean and heated saltwater. Hot breakfast with lots of choices. Will stay here again.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Mary,Thank you for your outstanding 5 out of 5 rating! We're thrilled to hear that you had a fantastic experience during your stay with us. It's wonderful to know that you found our staff friendly and helpful, our rooms spacious and clean, and our location convenient. We're delighted that you enjoyed our clean and heated saltwater pool, as well as our hot breakfast with plenty of choices. Your satisfaction is our priority, and we're honored that you plan to stay with us again in the future. We look forward to welcoming you back for another memorable stay! Sincerely, Hotel Manager

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear John,Thanks for staying at our Carriage House Inn and for taking the time to share your feedback with us. Your review is very much motivating for us, and we're grateful that you had a good experience here at our hotel. We're making constant efforts to improve our services and enhance your comfort. We hope that you'll be back soon!Sincerely, Hotel Manager

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and quiet. Only had an issue with the water in the shower. Twice it was Luke warm and not hot. Other than that we had a very pleasant stay.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Stephanie,Thank you for your review of your recent stay with us. We're glad to hear that your room was clean and quiet. We apologize for the issue you experienced with the water in the shower. We understand that this can be frustrating and we will address this with our maintenance team to ensure it is resolved. We appreciate your feedback and we're pleased to know that overall you had a pleasant stay. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Clean and attractions are just a walk away. The lady at the front desk was wonderful and informative of things to do near by. The breakfast was sooo good! Those biscuits with gravy and sausage/egg so dang good. Very much worth the stay I had! My son went swimming while me and my husband were right down the road playing putt putt golf. 5 stars!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Jessica,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us and that our amenities, including breakfast and swimming pool, added to your enjoyment. It's wonderful to know that our staff provided excellent service and helpful recommendations for nearby attractions. We appreciate your kind words and look forward to welcoming you back for another memorable stay soon!Sincerely, Hotel Manager

10/10 Excellent

Mary Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to all shows and business district. Very Clean. Staff is courteous
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Mary Margaret,Thank you for your wonderful review! We're delighted to hear that you found our location convenient and our facilities clean. Providing courteous service is a top priority for us, and we're pleased to know that our staff met your expectations. We appreciate your feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager

10/10 Excellent

Melinda

Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 16, 2024
Dear Melinda,Thank you for staying with us and for your wonderful perfect rating! Your positive feedback is truly motivating and inspires us to continue providing excellent service. We're proud to have earned your satisfaction and eagerly await the opportunity to welcome you back again in the future!Sincerely, Hotel Manager

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Misty,Thank you for giving us a perfect rating! We greatly appreciate your feedback and are delighted to hear that you had an outstanding experience. Our team strives to provide the best service possible, and it's rewarding to know that we met your expectations. We look forward to serving you again in the future and ensuring that your next experience is just as perfect.Sincerely, Hotel Manager

10/10 Excellent

Bernie

Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 11, 2024
Dear Bernie,Hello! It is delighting to see perfect rating feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager

4/10 Poor

Teresa

Liked: Cleanliness
Disliked: Amenities
We ran out of toilet paper in the middle of the night. There is no one to contact after 11 p.m. When the front desk opened at 7 a.m. we called for toilet paper. They said they would send some up at 8 a.m. We come to Branson often but will not stay here again
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Dear Teresa,We sincerely apologize for the inconvenience you experienced during your stay. Running out of essential supplies like toilet paper is unacceptable, and we understand your frustration. We'll address this issue with our team to ensure it doesn't happen again. Your feedback is invaluable, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

8/10 Good

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pleasant staff, value, Tub area needs a grab bar.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Dear Kent,Thank you for your feedback and for choosing to stay with us. We're pleased to hear that you found our hotel clean, with pleasant staff, and providing good value. Your suggestion regarding the need for a grab bar in the tub area is appreciated, and we'll certainly take it into consideration for future improvements. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

8/10 Good

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Water was mediocre warm
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Belinda,Thank you for your feedback and for choosing to stay with us. We apologize for any inconvenience you experienced regarding the water temperature. We will make sure to address this issue promptly to ensure a better experience for our guests in the future. If you have any further comments or concerns, please feel free to reach out. We hope to have the opportunity to welcome you back again soon for an even more enjoyable stay.Sincerely, Hotel Manager

8/10 Good

kamryn

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Dear Kamryn,Thank you for choosing to stay with us. We are glad to hear that you enjoyed your stay and found our services satisfactory. Your four-star rating is much appreciated. If there is anything that we can improve in the future, please do let us know so that we can take the necessary steps to make your next stay even better.Sincerely, Hotel Manager

10/10 Excellent

Amanda

Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 6, 2024
Dear Amanda,Hello! We are incredibly grateful for your perfect review! We sincerely appreciate your kind acknowledgement of your interaction with us. Our primary goal is your satisfaction, and we're happy to have both met and surpassed your expectations. We look forward to having you return for yet another wonderful visit in the future!Sincerely, Hotel Manager