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Reviews of Boracay Summer Palace

3 out of 5
Boracay Summer Palace
Provincial Hospital Road, Station 2, Manggayad Balabag, Malay, Boracay Island, Aklan

Reviews

8.0

Very good

Rating 10 - Excellent. 112 out of 296 reviews" "
Rating 8 - Good. 107 out of 296 reviews" "
Rating 6 - Okay. 49 out of 296 reviews" "
Rating 4 - Poor. 18 out of 296 reviews" "
Rating 2 - Terrible. 10 out of 296 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jaime

Disliked: Cleanliness, amenities, property conditions & facilities
Access road leading to the hotel is full of pot holes and full of water …
Stayed 4 nights in May 2024

8/10 Good

Jenerose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 1 night in Apr 2024

10/10 Excellent

Bernice rotilles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Closer to all
Stayed 3 nights in Mar 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful we enjoyed our stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
I always enjoy the Summer Palace. great employees, affordable and close to the beach
Stayed 4 nights in Sep 2023

10/10 Excellent

raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

MARIA VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Lincel

Stayed 1 night in Jul 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Fantastic Stay with Super Friendly Staff
We had a fantastic experience at Boracay Summer Palace. The place is nice, with super friendly staff who were always accommodating. The pool, while shallow, was heated and provided a pleasant environment for relaxation. The garden area added to the overall beauty of the place. The rooms, specifically the standard twin room we stayed in, were clean and comfortable. The beds were conveniently placed next to each other, which worked great for us. The staff was attentive, and the bathroom was impressively spacious. The shower was enjoyable, and although we didn't request room cleaning, the overall cleanliness was well-maintained. The hotel is not beachfront, but the 2-3 minute walk to the beach was convenient with two accessible paths. Additionally, the hotel's location allowed easy access for our senior companion as e-trikes could conveniently stop in front. We would definitely choose to stay at Boracay Summer Palace again if we return to Boracay.
Stayed 5 nights in Jun 2023

10/10 Excellent

??

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel
Stayed 3 nights in Jun 2023

4/10 Poor

John

Stayed 6 nights in May 2023

8/10 Good

daniel b

Travelled with group
Liked: Cleanliness, staff & service
close everything
Stayed 3 nights in May 2023

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for price
Stayed 4 nights in May 2023

10/10 Excellent

MAY

Liked: Cleanliness
Stayed 2 nights in May 2023

10/10 Excellent

Nigel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, very quiet and peaceful, good sized family room, and great location close to the beach.
Stayed 4 nights in Mar 2023

6/10 Okay

Arturo

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is fine, clean with good staff, accommodating, friendly. But is very inconveniently located far from the beach. One has to negotiate small roadways or eskinitas which is not straight and vacant properties that are barely covered with rusting gi sheets. Very dangerous for pedestrians.
Stayed 3 nights in Mar 2023

10/10 Excellent

Rick

Stayed 7 nights in Feb 2023

10/10 Excellent

John, Monona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is showing a little wear which is expected. The staff was great. We had an issue because we booked a hotel on another big website, that hotel was unaccredited therefore we could not ferry onto the island. We were instructed to book at least one night in an accredited hotel. We selected this place. On day two we went to the hotel we had originally booked. We ended up back at the Beach Palace. They had to shuffle some things around but were able to accommodate us and at a fare rate. We enjoyed our stay there very much. If I return to the island I will stay here again.
Stayed 1 night in Feb 2023

6/10 Okay

Corey

Stayed 3 nights in Jan 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to shops and transport. The property needs updating. staff are very helpful
Stayed 2 nights in Jan 2023

10/10 Excellent

leah, Canoga Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible and close to everything. Instagramable property!

6/10 Okay

Erna

Travelled with family
Liked: Cleanliness, amenities
The rooms and sheets are clean. Pool is nice. The downside as follows, not beach front, the alley way to the beach was muddy and flooded when it rains. They will only give you 1 key even when you asked for 2 keys. Their policy is 1 key only even if there is 4 of you in a room and if you take the keys electricity will be off. They have no kitchen you have to go out to find food.

10/10 Excellent

Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the beach, friendly staff, location near everything…

10/10 Excellent

Joana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff very accomodating, Accessible place all over it was a good place to stay 😊
Stayed 2 nights in Nov 2022

10/10 Excellent

arven james, san mateo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
the dmall and food establishments are near at this hotel specially the beach is just around the corner
Stayed 2 nights in Oct 2022

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First... getting to it is down an alley and a few minutes walk. It's tucked behind another hotel. On a good note the hotel is so quiet and serene because of it. Rooms are a good size with generous bathrooms. The hotel staff was so friendly and accommodating. My favorite part was the large swimming pool at night, it's like you get it all to yourself. Location is about 10 minutes walk to the beach via the main road... don't take the back way.
Stayed 3 nights in Jul 2022
Response from Meriam on Aug 14, 2022
Dear Mr. Jeff, Greetings from Boracay Summer Palace Resort! We would like to extend our sincere gratitude for choosing our resort as your choice destination during your last visit to the beautiful island of Boracay. We are looking forward to have you stay with us again! Have a great day! Sincerely yours, Meriam Felices Operations Manager

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are accommodating and attentive to guests' needs.
Stayed 3 nights in Jul 2022
Response from Meriam on Aug 14, 2022
Dear Ms. Jessica, Greetings from Boracay Summer Palace Resort! We would like to extend our sincere gratitude for choosing our resort as your choice destination during your last visit to the beautiful island of Boracay. We are looking forward to have you stay with us again! Have a great day! Sincerely yours, Meriam Felices Operations Manager

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff here are really nice and helpful, but it just was a nasty hotel. The sheets and pillowcases were greasy feeling, (I put a T-shirt over it when I laid down). The bathroom was actually nice but one of my towels had a blood stain on it. The room I was in was also like a prison cell, super dark and there were lots of bugs, (mosquitos and ants). I ended up just taking the loss and I checked out 2 days early and booked the rest of my trip at the Hennan Garden Resort, which was a great experience. The hotel does have a nice private path to the beach which was convinient. Overall this place would have been perfect if it weren't for the inside of the rooms.
Stayed 3 nights in Feb 2020
Response from Jo on Mar 5, 2020
Dear valued guest, Greetings from Boracay Summer Palace! Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that we will learn more about on how to improve our property and services for you and our other guests. Thank you so much.

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel if you’re on a budget
Basic hotel but value for money
Stayed 4 nights in Jan 2020

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Jean M

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is not visible from the highway and no rides can go in except motor or tricycle, so you have to walk 1 block with all your luggages to get into the hotel lobby. We booked the Suite for 5people. Room is big and clean enough but the structures, furnitures and toilet plumbing are old. There are windows inside the rooms but no views at all. The swimming pool looks ordinary looking. Wall paints inside and outside are old. The hotel is located near the beach but you have to go through an ally and inside market or vendors before you see the beach. Hotel employees are nice but make sure you count all the towels and drinks from the fridge everyday during your stay and let them know in advance what missing because when you checked out, they may charge you any item missing even if you didn’t use or take them. The nightly rate I paid are too high for this hotel.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I'm good Clean room, lower costs and a beach towel Not a good thing is There are now under construction building on the prospects very good inside.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the staff is constantly cleaning the rooms, the alley, and the pool.
Stayed 2 nights in Apr 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but windowless rooms
Great hotel with good facilities and staff in a good location. Only one minor flaws in my opinion. The rooms dont have windows.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Thomas

Disliked: Property conditions & facilities, room comfort
Smell
Room was ok but had nasty damp smell No windows
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near outdoor mall and not far from the beach. Easy to get around and quiet.
Stayed 1 night in Dec 2018

6/10 Okay

Dim

Liked: Staff & service
Disliked: Property conditions & facilities
Good location
Went for holy week vacation. Good location near white beach through a private path and the bamboo mall. Plenty of stores and restaurants around. Hotel condition shows signs of aging. Pool is OK. Breakfast offered has limited options and not that tasty. Room was spacious as well as the bathroom and cleaned every day but we spotted spider nets on the ceiling. Overall an average experience
Stayed 4 nights in Mar 2018

8/10 Good

Dimas, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Don’t be fooled by its entrance, the hotel itself is a cool stay. Walking distance to the beach, through an area for shopping. Would be good if room slippers were provided.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
now undergoing construction for expansion, a lil noisy during the day. but all in all its a good hotel and not a long walking distance to the beachfront.
Stayed 5 nights in Mar 2018

2/10 Terrible

Terrance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel / ongoing construction
Avoid this place, we were there from Feb 13th to 16th and construction is going on next door, it goes on from 7 am (or earlier) to 10 pm at night. The room (standard) was small and dark like a prison cell, the wi-fi is garbage, got sick after swimming in the pool and the AC never really got cold! Avoid this place until the nearby construction stops!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an affordable but comfy and cozy hotel
enjoyed six nights with my wife and her family , we booked 2 rooms , the pool was beautiful , staff are nice and attentive , location just few steps to white beach and few steps to the main backroad .
Stayed 6 nights in Dec 2017

10/10 Excellent

Armand Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2017

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
Quiet, relaxing and comfortable evening
Stayed 1 night in Nov 2017