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Reviews of Ramada by Wyndham Bismarck

2.5 out of 5
Ramada by Wyndham Bismarck
1400 Interchange Ave, Bismarck, ND

Reviews

7.2

Good

Rating 10 - Excellent. 298 out of 1006 reviews" "
Rating 8 - Good. 297 out of 1006 reviews" "
Rating 6 - Okay. 170 out of 1006 reviews" "
Rating 4 - Poor. 143 out of 1006 reviews" "
Rating 2 - Terrible. 98 out of 1006 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities
This motel was understaffed. There were bags of garbage laying in the hallway. Carpet, stairs and hallway had mud clumps on them for the 2 days that we here there. The room had torn wallpaper, food and other debris on the walls and ceiling. This place was a just gross and dingy to stay at. The whole place needs a complete top to bottom cleaning and repair or just tear it down and start with something fresh and new.
Stayed 2 nights in Apr 2024
Response from tyler on May 4, 2024
Good afternoon Laurie, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

2/10 Terrible

BRENT, Valley City

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad everything
Stayed 2 nights in Apr 2024
Response from tyler on May 4, 2024
Good afternoon Brent, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

4/10 Poor

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from t on May 4, 2024
Good afternoon Ann, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia showed this as a 2.5 star hotel. Maybe it was 50 years ago, but it looks like it has not been updated much since then. There was dirt and crumbs, along the floorboards in the hallways, and under the beds in the room. The shower rod was coming out of the wall in the bathroom, and there were many stains and cracks on the walls. Beds were OK. Sheets/Towels seemed clean. However pool area ran out of towels very early on and we were unable to get more. Breakfast was nothing special, and the waffle irons broke the second morning.
Stayed 2 nights in Apr 2024
Response from tyler on Apr 30, 2024
Good afternoon Chris, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

4/10 Poor

Kathy

Travelled with family
Liked: Cleanliness
We didn't realize this was a party hotel. Woke up at 12:30 am with noisy neighbors. Called the front desk multiple times to see if management could get the partiers to quiet down. Our neighbors finally went to bed at 3:30 am. Good property if you want to party. Not so great if you want to sleep in peace and quiet.
Stayed 1 night in Apr 2024
Response from tyler on Apr 30, 2024
Good afternoon Kathy, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint is, the drain was super slow.
Stayed 2 nights in Apr 2024
Response from tyler on Apr 30, 2024
Good afternoon Catherine, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had an enjoyable stay with us, and we hope we will get the opportunity to serve you again in the future. I have passed along your comment regarding the drain to our maintenance team who will address the issue. Warmest Regards, Tyler Gangl General Manager

4/10 Poor

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from tyler on Apr 30, 2024
Good afternoon Russell, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

4/10 Poor

ALIXENA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not that clean. We booked two rooms. The one room had a conjoining door, but they instead gave us a room 30 rooms away. ? When we asked if we could take the room next to us since we were a family, they said no. We found a bottle in one of the fridges and the chairs were dirty. Also, the pool area had the air conditioning on. The air was warmer in the hallway than in the pool room. Other people at the pool said the same thing. The water was warm but the room was so chilly it was uncomfortable. Finally, we asked for towels the first night we stayed because our room didnt have all thr towels it was supposed to have. They said they would being some and didn't. Next day they front desk person said they didn't have towels available until room service started their rounds. We also asked for more shampoo, same answer. By the time they came by our room, it was late morning and almost time to check out. Never going back.
Stayed 2 nights in Apr 2024
Response from tyler on Apr 29, 2024
Good afternoon Alixena, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough lighting outside!
Stayed 1 night in Apr 2024
Response from tyler on Apr 26, 2024
Good afternoon Karla, Thank you for your valuable feedback regarding your stay with us. It is wonderful to hear that you were pleased with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

8/10 Good

Audrey

Travelled with partner
Our room was renovated and clean. The areas not done, definitely needed doing.- therefore, the review may not be fair…. Desk clerk was competent and friendly, lovely woman.
Stayed 1 night in Apr 2024
Response from tyler on Apr 29, 2024
Good afternoon Audrey, Thank you for your valuable feedback regarding your stay with us. It is wonderful to hear that you were pleased with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

6/10 Okay

Dennis

Disliked: Property conditions & facilities
This is the second reservations to this facility and still needs to be upgraded. And there were no facilities available. The staff was nice.
Stayed 1 night in Apr 2024
Response from tyler on Apr 23, 2024
Good afternoon Dennis, Thank you for your valuable feedback regarding your stay with us. It is wonderful to hear that you were pleased with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

10/10 Excellent

Mario

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from tyler on Apr 23, 2024
Good afternoon Mario, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel with restaurant, good parking, convenient location, good price
Stayed 1 night in Apr 2024
Response from tyler on Apr 19, 2024
Good afternoon Jane, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

4/10 Poor

Katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, travelers need to know that there is no elevator. If you have knee issues or anything other issue that stairs impact you, make sure to get a first floor room. Be aware that you will be carrying your luggage up the stairs. Also, there was a man lying on the hall floor for the entire evening. At 11pm, a small child was in the hallway with the man screaming. His shoes were also left in the middle of the hallway. We called the front desk and the child continued to scream for about 30 minutes. I will not be staying here again. This hotel does have a good breakfast and staff are friendly.
Stayed 2 nights in Apr 2024
Response from tyler on Apr 17, 2024
Good afternoon Katrina, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

6/10 Okay

Arlene

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff was not friendly and no smiles and welcoming. Toilet did not fill very well - took about an hour to refill the tank - no one around to fix. A lot of their pop and chip machines were out of order. No one around to welcome you to breakfast.
Stayed 1 night in Apr 2024
Response from tyler on Apr 17, 2024
Good afternoon Arlene, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

10/10 Excellent

Twila

Travelled with family
Liked: Amenities
Loved the pool and breakfast
Stayed 1 night in Apr 2024
Response from tyler on Apr 17, 2024
Good afternoon Twila, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

8/10 Good

andrew, St. Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to resturants and activities.
Stayed 2 nights in Apr 2024
Response from tyler on Apr 14, 2024
Good afternoon Andrew, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness
Hotel was great value for the money. Rooms were clean. Staff were friendly. Convenient location; easy to get to and from.
Stayed 3 nights in Apr 2024
Response from tyler on Apr 11, 2024
Good afternoon Natasha, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building but the rooms are clean and the staff is friendly.
Stayed 2 nights in Apr 2024
Response from tyler on Apr 8, 2024
Good afternoon Nick, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

6/10 Okay

Sandra

Travelled with partner
Disliked: Amenities
The property was dirty.
Stayed 1 night in Mar 2024
Response from tyler on Apr 2, 2024
Good afternoon Saundra, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights. It best a clean hotel. The beds were comfortable. Wish they gave you more than just 2 towels with 5 of us. But overall it was good hotel.
Stayed 2 nights in Mar 2024
Response from tyler on Mar 30, 2024
Good afternoon Brittany, Thank you for your valuable feedback regarding your stay with us. It is wonderful to hear that you were pleased with the overall experience you received from our staff and property. Thank you for the feedback regarding the towels. I have shared your review with out executive housekeeper as well as our front desk manager. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

4/10 Poor

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was very noisy and unclean. I felt uncomfortable staying here and tried to cancel my reservation after I checked in. They wouldn’t let me.
Stayed 2 nights in Mar 2024
Response from tyler on Mar 30, 2024
Good afternoon Rhonda, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

8/10 Good

Michelle, Shafer

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Property was a little sketch but the staff were friendly and the breakfast was good. The rooms were nice - ours was freezing and even with the heater on, we couldn't get it to warm up much past 66 degrees --- which was a major frustration point -- but we were tired so we slept and it's not like we did much else in our room.
Stayed 1 night in Mar 2024
Response from tyler on Mar 27, 2024
Good afternoon Michelle, Thank you for your valuable feedback regarding your stay with us. It is wonderful to hear that you were pleased with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

2/10 Terrible

mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotell was dirty and old with random people waking around the parking lot.
Stayed 1 night in Mar 2024
Response from tyler on Mar 26, 2024
Good afternoon Mark, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

8/10 Good

Galvin, Green Bay

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great no problems
Stayed 1 night in Mar 2024
Response from tyler on Mar 22, 2024
Good afternoon Galvin, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

10/10 Excellent

Madelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and cozy! Room was a little dusty from the AC/fan, dust clinging to ceiling. Great place for a quick sleep.
Response from tyler on Mar 22, 2024
Good afternoon Madelyn, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to the whole staff for this lovely stay!
Stayed 1 night in Mar 2024
Response from tyler on Mar 18, 2024
Good afternoon Diana, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

10/10 Excellent

Merry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from tyler on Mar 18, 2024
Good afternoon Merry, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

10/10 Excellent

Hyeogsun

Stayed 1 night in Mar 2024
Response from tyler on Apr 8, 2024
Good afternoon Hyeogsun, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

8/10 Good

Sidney

Stayed 1 night in Mar 2024
Response from tyler on Apr 8, 2024
Good afternoon Sidney, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This property is just dirty! Look at the baseboards and along the ways - it’s flat gross! I have pictures and a video I will sending to corporate. Horrible - I will never stay there again.
Stayed 1 night in Mar 2024
Response from tyler on Mar 14, 2024
Good afternoon Michael, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

2/10 Terrible

Miguel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I guess you get what you pay for. But with a name like Ramada and Wyndom, not what you would expect. Room smelled. Shower wasn't cleaned. Definitely going to pony up next time instead of looking for a deal.
Response from tyler on Mar 13, 2024
Good afternoon Miguel, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good. Long term stay don't have discount.
Stayed 2 nights in Mar 2024
Response from tyler on Mar 13, 2024
Good afternoon Valerie, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

2/10 Terrible

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from tyler on Mar 11, 2024
Good afternoon Kristin, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

6/10 Okay

Cheryl

Stayed 1 night in Mar 2024
Response from tyler on Mar 6, 2024
Good afternoon Cheryl, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a pleasant stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

6/10 Okay

James

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The restaurant was awesome! The pool was freezing! The room was mediocre at best! It needs an update!
Stayed 2 nights in Dec 2023
Response from tyler on Mar 4, 2024
Good afternoon James, Thank you for your valuable feedback regarding your stay with us. It is wonderful to hear that you were pleased with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

8/10 Good

mary

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly! Comfortable beds. Hallways and grounds around building dirty. Sunday morning breakfast was bad. Monday mornings was a different staff working and breakfast was great.
Stayed 2 nights in Feb 2024
Response from tyler on Feb 28, 2024
Good afternoon Mary, Thank you for your valuable feedback regarding your stay with us. It is wonderful to hear that you were pleased with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy
Stayed 3 nights in Feb 2024
Response from tyler on Feb 27, 2024
Good afternoon Valerie, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Feb 2024
Response from tyler on Feb 26, 2024
Good afternoon Colby, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

8/10 Good

Robert

Travelled with family
Property is ok, but run down and shows it age. Staff is friendly.
Stayed 2 nights in Feb 2024
Response from tyler on Feb 21, 2024
Good afternoon Robert, Thank you for your valuable feedback regarding your stay with us. It is wonderful to hear that you were pleased with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Desk clerk very accommodating!
Stayed 1 night in Feb 2024
Response from tyler on Feb 21, 2024
Good afternoon Joe, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

6/10 Okay

Emily

Travelled with family and small children
Disliked: Property conditions & facilities
Property not kept up, should be way cheaper for what you get. Blow dryer didnt work, no phone in the room to call the front desk, limited towels, hot tub wreaked of chemical smell. Wouldnt stay again.
Stayed 1 night in Feb 2024
Response from tyler on Feb 13, 2024
Good afternoon Emily, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from tyler on Feb 13, 2024
Good afternoon David, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from tyler on Feb 13, 2024
Good afternoon Stephanie, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

10/10 Excellent

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very welcoming and comfortable. The receptionists were very pleasant and made my family and I feel very welcome and safe. The breakfast is always amazing!!!! We will definitely be returning for more vacations.
Stayed 2 nights in Jan 2024
Response from tyler on Feb 2, 2024
Good afternoon Kayla, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

8/10 Good

Candace

Travelled with family
Liked: Cleanliness, staff & service, room comfort
OLDER BUILDING. BATHROOM COULD USE SOME UPDATES. WAS A GOOD NIGHT'S SLEEP FOR A GOOD PRICE. PET FRIENDLY. THE ROCK-CLIMBING WALL IN THE POOL WAS A NICE ADDED FEATURE. AND THE HOT TUB WAS FABULOUS. NICE OVERALL EXPERIENCE.
Stayed 1 night in Jan 2024
Response from tyler on Feb 2, 2024
Good afternoon Candace, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had an enjoyable stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager

4/10 Poor

shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from tyler on Jan 29, 2024
Good afternoon Shane, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Adequate for a quick overnight
The first room I was in had a heater that was obnoxiously loud. I did eventually move into a different room where the heater worked properly. While the hotel was adequate for my overnight needs, it was certainly more outdated that it appears in pictures.
Stayed 1 night in Jan 2024
Response from Tyler Gangl on Jan 29, 2024
Good afternoon, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

4/10 Poor

JANE, Deadwood

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty. Sink didn’t drain, bathtub was dirty:
Stayed 1 night in Jan 2024
Response from tyler on Jan 29, 2024
Good afternoon Jane, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from tyler on Jan 22, 2024
Good afternoon Donna, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager