Exterior
Check availability

Reviews of Courtyard by Marriott Bismarck North

3 out of 5
Courtyard by Marriott Bismarck North
3319 North 14th Street, Bismarck, ND

Reviews

9.0

Wonderful

Rating 10 - Excellent. 282 out of 438 reviews" "
Rating 8 - Good. 102 out of 438 reviews" "
Rating 6 - Okay. 25 out of 438 reviews" "
Rating 4 - Poor. 17 out of 438 reviews" "
Rating 2 - Terrible. 12 out of 438 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with family, Business traveller
The pillows were extremely used and uncomfortable. The bedding didn’t smell clean.
Stayed 1 night in May 2024
Response from marnie on May 13, 2024
Michael,Your feedback has been shared with the entire staff .We appricate your feed back negative or positive helps us improve our hotel.

8/10 Good

Jacob, Ross

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The refrigerator did not work. They dont clean under the bed or couch.
Stayed 3 nights in Apr 2024
Response from Marnie on May 13, 2024
Jacob,Your feedback has been shared with the entire staff .We appricate your feed back negative or positive helps us improve our hotel.

10/10 Excellent

Keely A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Feb 2024
Response from Marnie on Mar 12, 2024
Keely,Thank you for the 5 out of 5 .We hope to see you again.

6/10 Okay

Diane

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, rooms clean when we got there, however; no housekeeping. When asked they said every 3 days. For some reason housekeping did show up on 2nd day.
Stayed 3 nights in Feb 2024
Response from Marnie on Mar 5, 2024
Diane,Your feedback has been shared with the entire staff .We appricate your feed back negative or positive helps us improve our hotel.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Marnie on Mar 5, 2024
Pamela,Thank you for the great rating and we hope to see you again.

10/10 Excellent

Erin

Stayed 1 night in Feb 2024
Response from Marnie on Feb 21, 2024
Erin,Thank you for giving us a ten.We hope to see you again.

10/10 Excellent

Wil

Stayed 3 nights in Feb 2024
Response from Marnie on Mar 21, 2024
Thank you for the 5 of 5review.

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Marnie on Feb 19, 2024
Beverly,Thank you for a 5 out of 5 .We hope to see you again.

4/10 Poor

Jessica

Stayed 2 nights in Feb 2024
Response from Marnie on Mar 21, 2024
Thank you

10/10 Excellent

Robert

Stayed 2 nights in Dec 2023
Response from Marnie on Feb 13, 2024
Robert,Thank You nfor the 5 out of 5 score .We hope to see You again.

10/10 Excellent

Babett

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room quiet. Nice front desk. Clean.
Stayed 1 night in Jan 2024
Response from marnie on Feb 13, 2024
Babett,Thank You nfor the 5 out of 5 score .We hope to see You again.

8/10 Good

Luke

Stayed 1 night in Jan 2024
Response from Marnie on Feb 13, 2024
Luke,Thank You nfor the 8 out of10 score .We hope to see You again.

10/10 Excellent

Tifney

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Marnie on Feb 13, 2024
Tifney,Thank You nfor the 5 out of 5 score .We hope to see You again.

8/10 Good

Latoya

Stayed 4 nights in Dec 2023
Response from Marnie on Feb 13, 2024
Latoya,Thank You .We hope to see You again.

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marnie on Dec 5, 2023
Jeremy,Thank you for your review.

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 1 night in Nov 2023
Response from Marnie on Nov 28, 2023
Jeremy,,Thank you for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again

6/10 Okay

Taasha

Stayed 3 nights in Nov 2023
Response from Marnie on Feb 13, 2024
Taasha,Thank You for the insight.We hope to see You again.

8/10 Good

Darrel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun family weekend
Family get together
Stayed 2 nights in Nov 2023
Response from Marnie on Nov 14, 2023
Darrel,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. We would come back
Stayed 1 night in Oct 2023
Response from Marnie on Oct 17, 2023
Paul,Thank you for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Marnie on Oct 17, 2023
Thank you for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Marnie on Oct 27, 2023
Randall,Thank you for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely not worth the price
Check in was fine, the room was clean when we got in. The parking was very limited and tight so not good for a suburban. The toilet kept filling the tank all night, the tv didn’t work. It said not connection we tried unplugging things on our end no luck. Went down stairs and the lady at the front said she would reboot it but still nothing. Then the cleaning staff started vacuuming the hall right outside our door at 8 a.m. also the pool is so much smaller than the pictures lead it to be. The hot tub was half the size of the pool so not too fun for the kids. All and all I would not recommend spending almost $300 (after $30) in taxes again. Normally the price hotels said was the price with taxes and obviously it isn’t.
Stayed 1 night in Sep 2023
Response from Marnie on Sep 10, 2023
Tiffany ,Sorry you felt our pool is small and had issues with the room.Just wondering if you let anyone at the front desk know about the tv and the toilet.Once again we do apoloigze.

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area. Quiet.
Stayed 1 night in Sep 2023
Response from Marnie on Oct 27, 2023
Gail,Thank you for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

8/10 Good

Brenda

Stayed 1 night in Aug 2023
Response from Marnie on Aug 27, 2023
Brenda,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

10/10 Excellent

William Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 3 nights in Aug 2023
Response from Marnei on Aug 6, 2023
William,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Marnie on Aug 1, 2023
Charles,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

10/10 Excellent

Lorri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what my family needed. Loved the outdoor seating areas.
Stayed 4 nights in Jul 2023
Response from Marnie on Jul 26, 2023
Lorri,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
The service providers in the breakfast area are unprofessional. One of them gave a clear impression that she doesn’t want to be there. What is more problematic is that she goes on preparing food without washing her hand or wearing gloves after coming back from a cigarette break from outside.
Stayed 3 nights in Jul 2023
Response from Marnie on Jul 24, 2023
Thank you for taking the time to review our hotel. Thank you for this information. We will look into this issue.

8/10 Good

Lorisa

Stayed 1 night in Jul 2023
Response from Marne on Aug 22, 2023
Lorisa,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2023
Response from Marnie on Jul 28, 2023
Peter,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice. The staff is extremely friendly and helpful.
Stayed 3 nights in Jul 2023
Response from Marnie on Jul 18, 2023
Russell,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Marnei on Jul 17, 2023
Thonas,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

2/10 Terrible

Connie

Stayed 1 night in Jul 2023
Response from Marnei on Aug 3, 2023
Connie,Thank you for taking the time to review our hotel. Thank you for this information.

2/10 Terrible

Steven

Stayed 1 night in Jul 2023
Response from Marnie on Aug 1, 2023
Thank you for taking the time to review our hotel. Thank you for this information.

8/10 Good

Pedro

Stayed 1 night in Jul 2023
Response from marnei on Jul 31, 2023
Pedro,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

6/10 Okay

Dwayne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy to get to even with the road construction going on
Stayed 1 night in Jul 2023
Response from Marnie on Jul 9, 2023
Dwayne,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful and clean. There are small details that make the rooms a bit different than a standard hotel room. I appreciated the shaving shelf in the shower, the larger bathroom, and the hidden refrigerator.
Stayed 1 night in Jul 2023
Response from Marnie on Jul 4, 2023
Denise,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2023
Response from Marnie on Jun 27, 2023
Jesse,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

10/10 Excellent

Stuart

Stayed 2 nights in Jun 2023
Response from Marnie on Jul 17, 2023
Stuart,Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

8/10 Good

lori

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean and staff was very accommodating.
Stayed 1 night in Jun 2023
Response from Marnie on Jun 24, 2023
LoriThank you for taking the time to review our hotel. We are delighted you enjoyed your stay! Please come see us again.,

6/10 Okay

Tara

Liked: Cleanliness, staff & service
$200 for one night with no included breakfast, with one king bed that was so hard and uncomfortable both our backs were in painful spasm by morning. We checked out early to hurry home to our own bed. What's the point if you can't sleep? The staff were pleasant.
Stayed 1 night in Jun 2023
Response from Marnie on Jun 18, 2023
We apologize that you found our bed to be uncomfortable

6/10 Okay

GLEN

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff was very friendly, but free coffee in the commons area would have been great so I wouldn’t have to wake up wife to get a cup of coffee.
Stayed 1 night in May 2023
Response from Marnie on May 26, 2023
Glen, Thank you for taking the time to let us about the issues with the coffee, have a great day!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the road construction on State Street, it was very good
Stayed 1 night in May 2023
Response from Marnie on May 22, 2023
Craig, Thank you for taking the time to review our hotel. We are delighted you enjoyed your stay! Please come see us again.,

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room was great and the staff were all very friendly
Stayed 1 night in May 2023
Response from Marne on May 17, 2023
Joseph Thank you for taking the time to review our hotel. We are delighted you enjoyed your stay! Please come see us again.,

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Marnie on Apr 24, 2023
Thank you for taking the time to review our hotel. We are delighted you enjoyed your stay! Please come see us again.

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, amenities
Great coffee and breakfast sandwich
Stayed 1 night in Apr 2023
Response from Marnei on Apr 19, 2023
Thank you Troy, for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again.

10/10 Excellent

Christie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean. Nice big room with cool furnishings. The only complaint I have is the pillows. Most uncomfortable ever, could not get comfortable and slept poorly. Next time I’ll just bring my own. We always stay in Marriotts as they are always clean and welcoming.
Stayed 1 night in Apr 2023
Response from Marnie on Apr 16, 2023
Christie, Thank you for taking the time to review our hotel. We are delighted that you enjoyed you stay! We hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Marnie on Mar 28, 2023
Thank you for taking the time to review our hotel. We hope to see you again

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Doors slamming all night long, very expensive breakfast options
Stayed 1 night in Mar 2023
Response from Liz on Mar 13, 2023
Thank you for taking the time to let us about the issues, we are very sorry for the noise issues! have a great day!

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Staff & service, amenities
What I did not like is when I said I would pay At property and paid more per night to do so they charged me 11 days before my stay.
Stayed 1 night in Feb 2023
Response from Marnie on Feb 21, 2023
Elizabeth, Thank you for taking the time to review our hotel. Thank you for this information. We will look into this issue.