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Reviews of Townsend House Guest House

3 out of 5
Townsend House Guest House
Townsend Street, Townparks, Birr, Co. Offaly

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back again soon.
Lovely welcome from real family business. We didn't eat in the evening but the Tapas looks excellent. Breakfast was as your mother would make it. Room was large and comfortable. It is an old Georgian building so don't expect 4* but do expect a lovely stay in this unique Georgian Town with its quirky history and lovely streets. Will be back again soon.
Stayed 1 night in Dec 2020

10/10 Excellent

Mairead

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Host
Fabulous house with a brilliant host.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was in a good central location for our plans. We were disappointed that even after talking direct to the owner requesting a Gluten Free breakfast that this was not available and that although we arrived slightly late to breakfast all the bacon had been eaten. We found the stairs extremely dirty and rooms dusty.
Stayed 1 night in Dec 2019
Response from Martin on Dec 15, 2019
Dear Angela Leonard, We were sorry to hear that you were disappointed with your stay at Townsend House. On check in,I personally informed you of the breakfast time from 8.30am to 10.30 and check out at 12noon. As you arrive at 10.50am for breakfast 20 minutes after breakfast had finished we provided you with all cereals,fruit juices and yogurts. We offered you the full breakfast menu and informed you that we were out of bacon at this late stage. We provided you with a cooked breakfast and you never said that you were disappointed with it. I have inspected the room and stairs and it is very clean and free from dust. I think we provided a great service as you were 20 minutes late for breakfast. Regards Martin and Lorraine Kearns Townsend House Guesthouse and Restaurant Birr Offaly R42TK88

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attentiveness of the staff was second to none.
Stayed 3 nights in Nov 2019
Response from Martin on Dec 18, 2019
We were delighted that you enjoyed your night in Townsend House Guesthouse and Restaurant,we hope to see you soon again. Regards Martin

10/10 Excellent

Anna, Willand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic 4 night stay at Townsend House. The guesthouse is superb and in a great location, close to the town. Martin and Lorraine were brilliant hosts, they couldn’t do enough for us. The accommodation was spotless, with lovely decor and a comfortable bed. Highly recommended.
Stayed 3 nights in Oct 2019
Response from Martin on Dec 18, 2019
Hi Anna, Thank you for your positive review and we are delighted that you enjoyed your nights in our guesthouse. So when back in Birr again,we hope to see you stay with us. Regards Martin

8/10 Good

Suzanna

Stayed 3 nights in Jul 2019

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room stay
Very kind and friendly host. Great location in town and easy parking. Lovely breakfast Great tapas, but think bar food not Spanish tapas. Took our toddler, they were very accommodating.
Stayed 2 nights in Jul 2019

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Sheila

Disliked: Cleanliness, staff & service, room comfort
Not a great stay overall
Not a great stay. Family room too small for a family of 4. You have to walk sideways to get to the side of some of the beds. The weather was warm and heat in room was unbearable. Found items of clothing left behind by previous guests. Owners were lovely. But unfortunately we needed breakfast at 7.45 and this could not be facilitated. They were good enough to reduce the price a little because of this.
Stayed 1 night in Jun 2018