Exterior

Reviews of Hotel Bethlehem, A Historic Hotel of America

4.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1002 reviews" "
Rating 8 - Good. 171 out of 1002 reviews" "
Rating 6 - Okay. 42 out of 1002 reviews" "
Rating 4 - Poor. 11 out of 1002 reviews" "
Rating 2 - Terrible. 4 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our check-in experience was wonderful from the moment we pulled up. Friendliness and hospitality are a cornerstone of service here. So wonderful! Nice clothing shop and restaurant in the premises. Room with one king bed is small, but comfy. Bed comfortable, towels absorbent and the robe was a nice touch. The bathroom is very small, but quaint. Pretty please install a second safety bar as the step in the tub is deep and the tub itself and surrounding tiles can be slippery. Scary. Hotel decor is nostalgic and nice. Many nice touches, but the hallway outside our room in the ninth floor smelled moldy and I have allergies. Signed, EA
Stayed 1 night in May 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappointed! A true favorite 😍
Stayed 1 night in May 2024

8/10 Good

Soomin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was pretty average. Old was expected since it was a historic building. However, the room could use some tidy-up (leaky faucet, empty hair cap box) and more cleaning. The location and the ambience were GREAT! Even with the room conditions being okay, I’d def stay at this hotel again. Restaurants, bars, shops and other attractions are in walking distance or just a short drive, including the minor league ballpark in Allentown. Felt safe at night too.
Stayed 1 night in Apr 2024

8/10 Good

James, Chicago

Liked: Cleanliness, staff & service
It has been years since the hallways of the hotel were graced with Bethlehem Steel executives. While still a grand old lady, the rooms are a bit tired, and could use an update. The hotel staff are very friendly and willing to help.
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mollie

Stayed 1 night in Apr 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel with character
Stayed 1 night in Apr 2024

4/10 Poor

Gloria, Potomac

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
First and foremost the property should advise guests that a train passes by every two hours at night! Whistling! Most rooms are facing the train tracks! A historic hotel in historic town!
Stayed 1 night in Apr 2024

8/10 Good

Shauna Bavar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy staying in this hotel. The only hiccup was the TV. I had to call the front desk to get someone to come and get the tv working. He was not familiar with the television so it took a little while but he was very nice. Also, it was VERY noisy outside. Maybe because it was a Saturday night. Everything else about the hotel was great. The rooms were clean and updated. Staff was nice and tried to be helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Kristina

Stayed 2 nights in Apr 2024

10/10 Excellent

Venkatesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a short stay, I checked in at 11 pm and checked out before 8 am. The staff were friendly staff and helpful. Will be back to see what more they have to offer
Stayed 1 night in Mar 2024

10/10 Excellent

Ken, Bellingham

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

William, Ashburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very relaxing stay during St Patrick's Day 2024. We were not in town for that event but everyone was so friendly. Very historic place and surrounding venues.
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Beautiful hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

WALTER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly an American hotel gem. Great history, service, dining.
Stayed 1 night in Mar 2024
Response from Kelly Director Guest Experience on Mar 17, 2024
Dear Walter: Thank you so much for your very kind words and review. We are truly happy that you had such a wonderful experience and that you have an appreciation for the story our hotel has to tell. Our staff loves ensuring each guest has a great visit - and we certainly are looking forward to welcoming you back!

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel in downtown Bethlehem. Beautiful, quiet, old and charming. Food was excellent with live music at brunch. Will return.
Stayed 1 night in Mar 2024
Response from Kelly on Mar 7, 2024
Dear Patricia: Thank you so much for taking the time to share your recent stay! We are glad that you enjoyed your visit. As we celebrated our 100th anniversary just a few short years ago, we take pride in preserving our authentic history while ensuring we have the amentities that todays travelers require. Our award winning Musical Sunday Brunch is very special - and we are thrilled that you thought so as well. We certainly look forward to warmly welcoming you back!

10/10 Excellent

Gosha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Strange pipe leaked on bathroom floor. Could not shower. Too tired to switch rooms if they had one.
Stayed 1 night in Feb 2024
Response from Director Guest Experience on Feb 27, 2024
Lisa: Thank you for sharing your experience at our hotel. We certainly wish that you had let us know - so that we could repair it. We certainly want to know if a repair needs to be made. We are very sorry that this occured.

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024
Response from Director Guest Experience on Feb 27, 2024
Bill: Thank you for your kind review! We are glad that you enjoyed your visit and we hope to warmly welcome you back!

8/10 Good

Jennifer, saratoga springs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay for our visit to Lehigh.
Stayed 1 night in Feb 2024
Response from Kelly Director Guest Experience on Mar 17, 2024
Dear Jennifer: Thank you for taking the time to share your recent experience. We are glad that you chose to stay with us. Our proximity to Lehigh Universtiy and being located on a Top 10 Main Street gives our guests a truly special experience. We look forward to seeing you again soon!

10/10 Excellent

Keith, TEMPLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel with modern upgrades.
Stayed 1 night in Feb 2024
Response from Director Guest Experience on Feb 27, 2024
Keith: Thank you for sharing your recent visit to our hotel. We are happy that you had an enjoyable stay. We alway say - we can be historic without being old.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getawat
Just spent a night to getaway with the wife for my birthday/Valentines Day. Enjoyed our stay very much.
Stayed 1 night in Feb 2024
Response from Director Guest Experience on Feb 27, 2024
Dear Nicholas: Thank you for choosing us as your getaway for your birthday/Valentine's Day. We are so glad that you all enjoyed your stay. Our team takes great pride in ensuring special getaways receive extra special attention. We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Blanca, Staten Island

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic visit to the Hotel Bethlehem! From our greeting by the bellman to the wait staff and registration, everything was wonderful!
Stayed 1 night in Feb 2024
Response from Kelly on Feb 17, 2024
Larry - thank you so much for your very kind review! We are fortunate to have a team that truly cares about the guest experience, from the welcome to the good-bye. We certainly hope to see you again soon to warmly welcome you back!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Bethlehem
We stayed at the hotel for a night out in downtown Bethlehem with some other couples. The hotel is in a perfect location & staff is very friendly.
Stayed 1 night in Feb 2024
Response from Director Guest Experience on Feb 27, 2024
Dear Tammy: Thank you for taking the time to share your recent experience at our hotel. We love that you all chose us for a night away getaway! We are lucky to be on one of the Top 10 Main Streets in the US just steps away from historic sites, museums. We certainly hope to welcome you all back soon!

10/10 Excellent

Roseann

Liked: Cleanliness
Very nice hotel and rooms
Stayed 1 night in Feb 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location and history of the hotel and downtown area. The staff was very friendly and helpful. We had breakfast in the Tap Room in the morning and the food was very good but it took over a half hour to be served our food, with only about 2 other tables occupied.
Stayed 1 night in Feb 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good historic hotel.
Stayed 1 night in Feb 2024
Response from Director Guest Experience on Feb 10, 2024
James, thank you for taking the time to share your comments on your recent stay with us. We love that we can share our story while ensuring that we offer elegant accommodations and award winning cuisine. We look forward to welcoming you back!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Great location
My review is based on hotel being listed as a 4 star property. It is great to see a hotel that this hotel is operating as a historic hotel in this day and age. It has its own nostalgia and is located in the heart of the historic district. I know everything can’t be perfect however I feel there could still be some attention paid to details in the rooms and around the hotel. Wallpaper in areas is peeling, end tables and coffee table in room had water stains, parking is behind hotel and have to walk outside to enter hotel and service at Terrace was mixed while not being crowded. Enjoyed view and space in Landmark room which is a corner room (516). Overall friendliness and professionalism of staff was great. Walkable location with plenty of food and drink options
Stayed 2 nights in Jan 2024
Response from Kelly on Feb 4, 2024
Anonymous: Thank you for taking the time to share your experience. I will certainly bring your comments to the attention of our Directors so that they can ensure that repairs are made in a timely manner. We certainly look foward to welcoming you back!

10/10 Excellent

ROBERTA

Stayed 1 night in Jan 2024

8/10 Good

Liudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy Hotel
Stayed 1 night in Jan 2024
Response from Kelly on Feb 4, 2024
Liudmila: Thank you for taking the time to share your feeling about our hotel. It is cozy isn't it? We have worked diligently to restore this century old hotel to it's 1920's glory - while sharing her story. We certainly look forward to welcoming you back!

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this historic hotel. Centrally located. Staff and dining are great.
Stayed 1 night in Jan 2024
Response from Kelly on Feb 4, 2024
Margaret: Thank you so much for your kind words! We are glad that you enjoyed your visit - and took advantage of our two on-site award winning restaurants. We certainly look forward to welcoming you back!

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to Hotel B several times now and love it more every time. The property itself is gorgeous and the staff is incredibly friendly and helpful. The town is adorable, great stores, lots of history and excellent restaurants. A must see!
Stayed 2 nights in Jan 2024
Response from Kelly on Feb 4, 2024
Julie: Thank you so much for your very kind review! We are thrilled that you love it more with each visit! We love that you see the charm and history of our downtown! Did you know that Moravian Church Settlement - Bethlehem is the US nominee for UNESCO World Heritage designation? It is certainly a special place! We look forward to welcoming you back!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
We were in Bethlehem to bring our daughter back to Lehigh after Winter break and decided to treat ourselves to a stay at Hotel Bethlehem. Very glad we did. Beautiful lobby and common areas, comfortable room and friendly staff. We will definitely be staying again.
Stayed 1 night in Jan 2024
Response from Kelly on Feb 4, 2024
Nancy: Thank you for taking the time to share your experience! We certainly value our Lehigh Friends & Family!! We look forward to welcoming you back!

10/10 Excellent

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the most beautiful hotels I have ever stayed in. The staff is just so nice.
Stayed 3 nights in Jan 2024
Response from Kelly on Feb 4, 2024
Wayne: Thank you so much for your very kind words! I will certainly share them with our team. We have worked diligently to ensure that we have a staff who stands prepared to provide the best service! We look forward to welcoming you back!

10/10 Excellent

Robert

Stayed 5 nights in Jan 2024

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Cute hotel, well maintained. Ample towels and toiletries. Clean room and bathroom. Located on Main Street, which is right in the heart of shopping, decent restaurants, and historic architecture ~ very walkable. The $10 parking fee was surprising for a self-park facility, especially without public transportation options to the city. Seemed like "nickle and diming". The main restaurant (1771 on the Terrace), the one we wanted, had stopped operating a while back. The menu was the same a the pub, which was fine but they should have told us when making the reservation for dinner at 1771 on the Terrace, which is promoted as fine dining. With the exception of Maria, the Front Desk staff didn't seem happy; we felt like simple questions were treated as an annoyance. Facilities and housekeeping staff were very noisy during sleeping hours ~ after 10:00 pm and before 8:00 am.
Stayed 2 nights in Jan 2024
Response from Kelly on Feb 4, 2024
Kenneth: Thank you for taking the time to share your experience. I am sorry that your stay was disappointing. We have not marketed1741 as a fine dining restaurant for almost 5 years. It has had the same menu as our Tap Room for several years. I will share your comments with our team to ensure after hours staff are quiet. We do charge a parking fee, as a downtown location, we do have to manage the parking - in our deck - to ensure that our overnight guests can park at the hotel. We certainly hope that you will try us again.

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Historic Hotel
We had a wonderful stay at the hotel. The lobby is absolutely beautiful, the service was top-notch, and the on-site restaurants were delicious - we had dinner the night we arrived and also stayed for the Sunday brunch with live music. The room was spacious, with a beautiful view of the nearby historic district, and a modern bathroom. Location is great - right in the heart of the city. Would highly recommend, and would certainly stay again when we return to Bethlehem!
Stayed 1 night in Jan 2024
Response from Kelly on Feb 4, 2024
Declan: Thank you for taking the time to share your experience. We are so glad that you had such a wonderful visit and took the time to enjoy our award winning Musical Sunday Brunch. We look forward to welcoming you back for another visit!

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but kept in great condition. The bathroom is small with no counter space but the charm of the older hotel made it more than worth it.
Stayed 2 nights in Jan 2024
Response from Kelly on Feb 4, 2024
Dale: Thank you for taking the time to share your experience. We have many types of rooms, and some with great bathroom space. Perhaps next visit try a Premier Starview King - they have amazing space! We look forward to welcoming you back!

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Bethlehem is beautiful in every season but the Christmas season is the best. This was our second stay. Highly recommend walking the path and the park behind the hotel; a beautiful piece of history.
Stayed 2 nights in Dec 2023
Response from Kelly on Feb 4, 2024
Dear Lauren: Thank you for taking the time to share your experience. We are thrilled that you chose to stay with us a 2nd time - and enjoyed the Christmas Season. Great tip about the walk through the Colonial Industrial Quarter. It is truly America's first corporate park. We look forward to welcoming you back again soon!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Bianca

Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The location, history, and access to the Christmas city is unparalleled
Stayed 1 night in Dec 2023