Deluxe Suite
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Reviews of Assaraya Hotel

3.5 out of 5
Assaraya Hotel
Caritas Hospetal for Baby Street, Bethlehem

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and rooms were clean.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Double invoicing
The hotel didn't respected my booking confirmation so I paid twice, the first time was when I booked the room the second at hotel cash. I don't recommend this hotel to anybody to avoid double invoicing
Stayed 1 night in Mar 2019
Response from Narmeen on Mar 28, 2019
i need the guest's booking number , please? i will check his account i tried signed in Expedia. com but without any result

2/10 Terrible

Tomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not safe
not safe place to stay, we ordered other hotel
Stayed 3 nights in Jan 2019
Response from sireen on Feb 13, 2019
Hello, thank you for sending us a feed back,would like to let you know that hundreds of guests and tourists people are visiting Bethlehem city daily.as well tens of them are staying in our hotel,could you tell us please why dont you feel safety??? Best regards

6/10 Okay

Peter

Disliked: Cleanliness, room comfort
Only the breakfast was good, all the others no.
The bathroom is terrible, so small that you can not turn around. The size of the bathroom must be never allowed to be used in any hotel, may be is less than one meter large per less than one and half meter length, the hands lavatory is on top of the toilet where you can not stand straight. The door we could not close it. (Didn't slide).
Stayed 4 nights in Oct 2018
Response from Sara on Nov 6, 2018
good afternoon sir, we are sorry for this, we have many rooms and different types, the next time we will give you the best room we have. regards,

10/10 Excellent

WilliamPeters, State College, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff and quietly located on a non thruway street.
Stayed 5 nights in Aug 2018
Response from Israa on Aug 30, 2018
Thank you Mr. William, We hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very friendly staff. Nice rooms, good shower, good beds. What do you need more?
Stayed 1 night in May 2018

8/10 Good

zdzislawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Assaraya was good.It was a nice hotel with friendly staff.The hotel is situated opposite Banksys, The Walled Off Hotel.
Response from Hala on Apr 22, 2018
Dear sir you are welcome to our hotel any time with offer, we are happy to serve you again, Palestine miss you. Regards Hala

8/10 Good

Zadoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can stay there again
It was difficult to find so I was cranky while checking especially as I had just arrived from Palestine, the person checking me in however was very friendly and provided me with chilled lemonade which was quite refreshing. The decor while pleasant, is worn. Quiet area. Close-ish to the old city of Jerusalem. Breakfast was limited but tasty. They didn’t have additional plugs for outlets which I feel is important for hotels hoping to serve international clientele should have.
Response from Hala on Apr 22, 2018
Dear Sir thank you so much to be our guest, hope see you again its pleasure to serve you. Regards Hala

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, sauber, genialer Meeresblick und Luxus-Dusche
Stayed 1 night in Feb 2019
Response from sireen on Feb 14, 2019
thank you for your review we hope to see you again Best Regards.

8/10 Good

Mikael Risgaard

fint hotel, gode værelser, og venligt personale
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
quarto grande, banheiro apertado.
Chegamos depois da meia-noite, grupo de 30 pessoas, eu os avisei que chegaríamos tarde, eles já haviam separado os quartos para a gente, porém a pessoa que nós atendeu exigiu que eu pagasse as taxas antes de qualquer pessoa ir para o seu quarto, no hotéis.com diz que as taxas poderiam ser pagas no check out também, estavam desconfiados que não pagaríamos, afinal foi uma taxa de 480 dólares no total do grupo todo. Na verdade, na parte inicial da reserva no app da hoteis.com dá a entender que todos os impostos estão inclusos, apenas ao ler as condições é que vemos a cobrança de 19% de "taxa de resort". Hotel muito simples, banheiro apertado, um cheiro diferente no quarto, não recomendo, e financeiramente não compensou. Desejo aos donos e funcionários sucesso.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buono ma non ottimo
Lontano dal centro, ideale x chi vuole vedere I graffiti !
Stayed 2 nights in Aug 2018

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very friendly staff
The hotel staff are very friendly and caring. They speak good English and were genuinely interested in making the guests' stay pleasant and also providing information about the city. We did have a issue with the wrong room type when checking in, but the kind lady from the reception checked it for us and apologised for the mistake. Suite room is definitely worth paying some extra money for (modern and spacious). Breakfast was from 8am till 11am. The food choice for breakfast was rather limited, but what they had was very good and tasty (hummus, fresh bread, etc). Hotel and surroundings felt very safe, although it is about 20 minutes walking from Bethlehem city center.
Stayed 2 nights in Apr 2018
Response from Hala on Apr 15, 2018
Dear Sir We hope that you enjoined in our city and hotel, its a pleasure to serve you, Regards Hala