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Reviews of YHA Berwick - Hostel

4 out of 5
YHA Berwick - Hostel
Dewars Lane Granary, Dewars Lane, Berwick-upon-Tweed, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 87 reviews" "
Rating 8 - Good. 22 out of 87 reviews" "
Rating 6 - Okay. 5 out of 87 reviews" "
Rating 4 - Poor. 0 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This an innovative property developed by a local Trust which restored a historic building in a declining neighborhood into a combined art gallery, conference facilty, bistro and hostel. It is modern, clean, and close to many fine restaurants and bus and train transportation. This is an excellent location for access to Edinburgh to the north, Newcastle to the south, and nearby tourist attractions, and affordable!
Stayed 2 nights in May 2024
Response from YHA Berwick on May 9, 2024
Thank you for such a wonderful review. We really loved having you stay with us, and are really happy that you enjoyed your time with us. We are really lucky to be so close to two big cities. We hope the rest of your trips goes as well as your time here.

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We found it hard to find the entrance when first arriving. Reception/ restaurant area is warm & inviting. Our room was a good size, paying similar to hotel properties, i would expect towels to be included in the room price. Other than that it it was a nice stay. Close to town.
Response from YHA Berwick on Mar 19, 2024
Hi Sam, Thank you for your review, we are glad you enjoyed your stay. We are centrally located with easy access to town and many other amenities. We hope to see you again

10/10 Excellent

Oliver

Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've not stayed in a YHA for many many years - but so delighted to find they are still going strong and are embracing all who come .... including those like me who are older "youth". The bed was single, but comfy and the bedding nice and warm. I was in a room for 5, but had it all to myself. Good shower, and bathroom facilities en-suite. All the staff I met were extraordinarily friendly, welcoming and kind. The cafe area had good selection of food and drinks. Breakfast was great. The room - and the shared areas - were clean. Good supply of local area walks; tourist places; Lindisfarne tide times and bus timetable. I will definitely consider staying in a YHA again on my next trip.
Stayed 1 night in Sep 2023
Response from YHA Berwick on Oct 9, 2023
Thank you very much for such a kind review. We are really happy that we have helped keep a positive experience of staying in a "Y"HA, We try and give as much information to our guests about the local area as we can, and love sharing our favorite places to go. We hope you come and stay again soon. All the Best YHA Berwick

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from YHA Berwick on Oct 9, 2023
Thanks for the 10/10

10/10 Excellent

JULIE

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Best youth hostel
It was a great stay. It has nice beds, amazing shower, delicious breakfasts, a good TV lounge and best scenery from window.
Stayed 2 nights in Sep 2023
Response from YHA Berwick on Sep 21, 2023
Thank you for such a lovely review. We really enjoyed having you stay with us! Hopefully we will get to see you here again soon. All the Best YHA Berwick

10/10 Excellent

MR S T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from YHA Berwick on Oct 9, 2023
Thanks for the 10/10

10/10 Excellent

Brown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Malcolm

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice building and modern rooms, good value, pleasant bistro.
Stayed 1 night in Jul 2023
Response from YHA Berwick on Jul 11, 2023
Thank you very much for your great review!We are really lucky to have such a modern, well looked after hostel. We are happy you enjoyed your stay. All the Best YHA Berwick

10/10 Excellent

Sarah

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bunk beds
The young boy was friendly and welcoming which was great. However we were a bit shocked that we had paid £90 for a night and only had a bed in the room. I thought I booked a hotel room and not a hostel, so maybe that could have been made clearer when booking. We were excited to get into bed after a long day of travel and watch some tv only to find the room completely bare apart from a bunk bed. This was definitely an experience. Was very clean and felt comfortable just not what I was expecting, but did the job.
Stayed 1 night in Jun 2023
Response from YHA Berwick on Jun 17, 2023
Thank you very much for your review. We do try to make it clear as to what we do and do not have available, if ever in doubt please do just give us a call directly and we can always run through the site with you. We do have social space with a TV, and WiFi is available throughout our main building. We are happy that you enjoyed how clean and well looked after the hostel is.

10/10 Excellent

Georgina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in May 2023
Response from YHA Berwick on May 19, 2023
Thank you very much for your review. We are really happy that your enjoyed your stay with us. All the Best YHA Berwick

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
We had a great stay. Staff were very friendly. Room was perfect. Breakfast was great.
Stayed 1 night in Apr 2023
Response from YHA on Apr 18, 2023
Thank you very much for your review. We are really happy you enjoyed your stay with us, glad you enjoyed the breakfast!

10/10 Excellent

Kay

Stayed 2 nights in Mar 2023
Response from YHA Berwick on Apr 18, 2023
Thank you for the 10/10. We are happy you enjoyed your stay

10/10 Excellent

BARRIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from YHA Berwick on Apr 18, 2023
Thank you for the 10/10. We are happy you enjoyed your stay

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff lovely place to stay
Stayed 1 night in Oct 2022
Response from YHA Berwick on Oct 29, 2022
Thank you for your very kind review. We hope you come and join us again soon. All the Best YHA Berwick

10/10 Excellent

Ron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YHA Berwick
Great central place to stay, clean and staff very helpful.
Stayed 1 night in Sep 2022
Response from YHA Berwick on Sep 12, 2022
Hello,Thanks for the lovely review. Delighted our location, staff and clean facilities were all up to scratch.See you again soon,YHA Berwick

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Great place
Stayed 1 night in Aug 2022
Response from YHA Berwick on Sep 6, 2022
Many thanks, we think so too.All the best,YHA Berwick

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Fab situation, lovely staff, v friendly, great continental breakfast and safe bike store.
Stayed 1 night in Aug 2022
Response from YHA Berwick on Sep 6, 2022
Thank you, Pleased we could help facilitate your bike trip, and send you on your way with a good breakfast.All the best,YHA Berwick

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really friendly and gave us loads of advice about where to visit during our stay. The breakfast was lovely. The building was outstanding. A very peaceful night's sleep and the shower was super powerful and amazing
Stayed 1 night in Aug 2022
Response from YHA Berwick on Sep 6, 2022
Glad the facilities, breakfast, shower and staff all lived up to expectations and delighted you had a good night at our Youth Hostel.Many thanks, see you again soon.YHA Berwick

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room smelt of mould
Our room, L02 had an ensuite disabled type bathroom. Unfortunately due to a combination of poor design and poor cleaning the bathroom and adjoining room smelt badly of mould.
Stayed 1 night in Jul 2022
Response from YHA Berwick on Sep 6, 2022
Hello,Pleased you had a mostly positive stay, we have investigated the issues of ventilation in the room resulting in the smell and are confident of improvement. All the best,YHA Berwick

8/10 Good

Donald

Stayed 1 night in Jul 2022

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks. Great facility!
Stayed 1 night in Jun 2022
Response from YHA Berwick on Jun 20, 2022
Hi, Many Thanks, Glad you liked our hostel. All the best, YHA Berwick

10/10 Excellent

j

Stayed 2 nights in Jun 2022

10/10 Excellent

David

Stayed 2 nights in May 2022

10/10 Excellent

Agnieszka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, very friendly staff and comfortable room
Stayed 1 night in Apr 2022
Response from YHA Berwick on Apr 12, 2022
Thank you for your great review! We are super lucky to be situated right by the quayside, and a few minutes away from the town center. Glad you enjoyed your room as well! All the best YHA Berwick

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 2 nights in Apr 2022
Response from YHA Berwick on Apr 12, 2022
Thank you for kind review! We do try our best to meet everyone's expectations.

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Berwick YHA - Thank You!
An amazing stay, with really friendly and helpful staff. Beautiful building, couldn't have been made to feel more welcome. Very comfortable bed and very quiet. Super coffee and John was an absolute super star helping me get my vehicle started! Will definetely be back, thanks guys, you are all epic
Stayed 1 night in Mar 2022
Response from Jon on Mar 29, 2022
Thanks for your great review Simon. You are more than welcome back anytime! Hopefully this time the interior light in the van stays off, if not i'll have the jump leads ready again. All the best YHA Berwick (Jon)

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe friendly place to stay with my grandson.
Stayed 1 night in Dec 2021
Response from YHA Berwick on Dec 7, 2021
Thank you very much for your kind review, we are delighted that you and your grandson enjoyed your stay with us.

2/10 Terrible

stuart

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Not good enough.
Got locked out of the hostel. The number to contact for out of hours was not being used. I was locked out wearing a T-shirt and jeans (shoes etc) but no shirt or coat. Luckily it was a warm evening. In the end I googled the National YHA and someone let me in at 3.30 am. The emergency number was no longer being used. A different number was displayed in the foyer but nowhere else. Luckily it was a warm dry night and I’m a big horrible looking bloke. I t would have very different if I was a female, or if it was raining/snowing. I had a refund for the night, but it didn’t do much for the rave I had the next day.
Stayed 3 nights in Sep 2021
Response from YHA Berwick on Nov 27, 2021
Hello, apologies that you found difficulties after locking yourself out of the hostel. As we are not staffed 24hrs a day i understand that it was difficult for you to gain access after you forgot your key. We've updated our signage to make the out of hours emergency contact more visible and enlarged it on the check-in information we provide. i understand that a member of staff came out at 3am to let you in as soon as we were made aware and we acted as soon as we could.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & awesome staff
Great location with everything you need from being self sufficiently along with cafe on site with long opening hours. Staff were very helpful and friendly with nothing being too much bother.
Stayed 4 nights in Oct 2021
Response from YHA Berwick on Oct 30, 2021
We are delighted that you enjoyed your stay with us! The self service areas of the Hostel are great, a mini home away from home. Please do come back and visit us again when you are in the Berwick area.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed and pillows were perfect.
Good perspective.
Stayed 1 night in Oct 2021
Response from YHA Berwick on Oct 18, 2021
Hello, We're glad you had a very comfortable stay. All the best, see you again soon. YHA Berwick

10/10 Excellent

Amanda

Stayed 1 night in Oct 2021

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap, clean & quiet.
Dorm room was cold, no heating but reception guy did try but no luck … Great location, very much catered for young teens. Interesting building though & the history surrounding it, pretty awesome 👍
Stayed 3 nights in Sep 2021
Response from YHA Berwick on Oct 4, 2021
Hello, thank you for the lovely review. Again our apologies that the radiator broke during the stay and we can thankfully say that this has now been resolved. i hope the receptionist offered a portable heater in the meantime during your stay. All the best, many thanks

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior
Everything u want home from home, staff were friendly and helpful,rooms clean and comfortable no Tele in the rooms would of been the 🍒 on the cake,
Stayed 1 night in Jul 2021
Response from YHA Berwick on Jul 13, 2021
Fantastic, home from home is always a lovely thing to hear and we're pleased the team here made you welcome. See you again soon.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from YHA Berwick on Jul 13, 2021
Hello, Glad you enjoyed a lovely stay. Many thanks for the review. All the best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
For a YHA hostel it is probably top ten however as an alternative for a seasoned hotel user I would say no.
Stayed 1 night in Jun 2021
Response from YHA Berwick on Jun 15, 2021
Hello. We are very pleased that you really like the hostel. We still offer great value, clean and safe accommodation suitable for all sorts of travelers, and location wise we are hard to beat. We aren't a Hotel but we never pretend to be. Top ten is still very good though. Hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from YHA Berwick on Jul 13, 2021
Thank you, pleased you had a lovely stay.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, well run hostel. Good location.
Stayed 1 night in Sep 2020
Response from YHA Berwick on Sep 19, 2020
Wow, thanks very much. We all really appreciate you saying this and we're pleased you enjoyed your stay. Hopefully see you again soon.

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ne night in heaven!
Excellent value for money with friendly staff and comfortable quarters.
Stayed 1 night in Sep 2020
Response from YHA Berwick on Sep 19, 2020
Hi, Glad you enjoyed a fantastic stay, and happy we could be a friendly face for a budget stay. All the best,

8/10 Good

janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely friendly welcome
Lovely welcome. Rooms are very clean and spacious. Great value. Coffee for take away breakfast was very bitter otherwise great stay. thank you
Stayed 1 night in Sep 2020
Response from YHA Berwick on Sep 13, 2020
Thanks for the lovely review. Pleased you found the rooms to your liking and enjoyed a friendly welcome. Hopefully see you again soon.

10/10 Excellent

Walkingphil, Bury

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A good basic night's accommodation. Very pleasant reception staff. The room I had was a family room with a bunk over a double bed. It was sparsely furnished but spotlessly clean, with en suite toilet and shower. Very good value.
Stayed 1 night in Aug 2020
Response from YHA Berwick on Aug 25, 2020
Hello, Glad you enjoyed our friendly staff and a spotless room. We're currently on limited opening to due to covid, therefore the rooms are a little less furnished than usual, but i'm pleased you still enjoyed a great stay during difficult times. All the best, see you again soon.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good luck with all the extra measures!
Good to be back
Stayed 1 night in Jul 2020
Response from Keef on Jul 28, 2020
Cheers Ben. It's all going very well so far!

10/10 Excellent

Katie, Durham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated, good food, excellent service, well worth a visit. Really enjoyed my stat there.
Stayed 1 night in Mar 2020
Response from YHA Berwick on Mar 12, 2020
Thanks Katie. Happy you had such a good stay and enjoyed excellent service. It means a lot to hear that people have a good visit to Berwick. All the best.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top YHA stay in Berwick
YHA in Berwick is located in a converted granary. This fabulous building is in a quiet location in the town centre. Done to a very high standard with en-suite rooms as well as dormitories. The staff and facilities are great.
Stayed 1 night in Jan 2020
Response from YHA Berwick on Feb 22, 2020
Hello, thank you and i'm pleased you were impressed with the building. Always nice to receive great reviews for our staff and i'm pleased we had the facilities to match.

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a common kitchen with cooker & fridge, utensils for cooking. There’s a common lounge as well with TV. A common dining area. Coffee shop at the ground floor. Could not find the free wifi. No phone in rooms. No TV or mini fridge. No free parking. A 2 hr parking is possible for £1. Petrol station & supermarket less than 1 mile. Walking distance to the quay with the famous bridge. Overall very convenient place to stay when you are stopping over going to Scotland. A good price as well.
Stayed 1 night in Aug 2019
Response from YHA Berwick on Aug 20, 2019
A very thorough and informative review, thank you. Glad we were very convenient for you, and at a good price. Always lovely to hear. If you're staying again we're also happy to help you connect with the wi-fi. All the best.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019