Bar (on property)

Reviews of The Hoxton Charlottenburg

The Hoxton Charlottenburg
Meinekestrasse 18-19, Berlin

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 85 reviews" "
Rating 8 - Good. 24 out of 85 reviews" "
Rating 6 - Okay. 6 out of 85 reviews" "
Rating 4 - Poor. 5 out of 85 reviews" "
Rating 2 - Terrible. 2 out of 85 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 8 nights in May 2024
Response from Das HOX Team on May 26, 2024
Dear Kimberly, Thank you for your positive feedback! We're delighted to hear you had a nice experience with us.We look forward to welcoming you again soon.Best regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in every respect.
Stayed 1 night in May 2024
Response from The HOX Team on May 26, 2024
Dear Mark,Thank you for your wonderful review! We're delighted to hear that you found every aspect of your stay excellent.We look forward to welcoming you back soon.Best regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The HOX Team on May 26, 2024
Dear Thomas,Thank you for your wonderful review! We're delighted to hear that you found every aspect of your stay excellent.We look forward to welcoming you back soon.Best regards,

6/10 Okay

Simon

Liked: Cleanliness, property conditions & facilities
Good location on this half the city. Nice residential area but very close to everything. 3rd stay now, events seem to take priority over guests. Rooms cleaned on request which is fine when the request is actioned, 3 requests and 2 not actioned. Overall a decent hotel, but shame about a couple of details.
Stayed 4 nights in Apr 2024
Response from The Hox on Apr 26, 2024
Hi Simon, Thank you for your loyalty and your feedback. We're glad you appreciate our location. We're sorry for any inconvenience with the room cleaning requests. We'll use this as a training opportunity to improve. We hope to welcome you back soon for a better experience.Best regards,The Hox

10/10 Excellent

Christia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor and rich vintage feel Of the lobby and and vacinities we well kept and gorgeous. People Were very friendly. The room was very clean but there was not a lot of surface area to put gear on. Shleves, table top. Etc. Overall, very lovely.
Stayed 2 nights in Apr 2024
Response from The Hox on Apr 26, 2024
Dear Christia,Thanks for your feedback! We're glad you enjoyed the lobby's vintage charm and cleanliness, though we'll take note of your suggestion for more surface areas in the rooms.Best regards,The Hox

6/10 Okay

Antonius

Business traveller
Liked: Cleanliness, property conditions & facilities
„Roomy“ room was booked and paid for. Actual room was very, very small. Queen bed, one chair, which had to moved around to reach the wardrobe. Room 712. Room should have been 20 sqm , was at best 16 sqm all in (incl bath and entry).
Stayed 1 night in Apr 2024
Response from The Hox on Apr 27, 2024
Hi Antonius,We are sorry for the discrepancy between the room you booked and the one provided. Your feedback is invaluable, and we are investigating the issue to ensure it is promptly addressed. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,The Hox

10/10 Excellent

Aleksandra

Travelled with partner
Liked: Amenities
Cosy and comfortable hotel, excellent location. Perfect for a weekend getaway
Stayed 1 night in Mar 2024
Response from The Hox Team on Apr 1, 2024
Hi Aleksandra,Thank you for sharing your experience! We're delighted to hear that you found our hotel cosy and comfortable, and that our location met your expectations for a perfect weekend getaway. Your feedback is invaluable to us, and we're thrilled to have had the opportunity to contribute to your enjoyable stay. We look forward to welcoming you back in the future!

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time here—love this hotel!
Stayed 4 nights in Mar 2024
Response from The Hox Team on Apr 1, 2024
Hi Maria,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us again. It's always a pleasure to welcome back valued guests like yourself. We strive to provide a memorable experience, and we're thrilled that you chose to stay with us once more. If there's anything we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for many more wonderful visits in the future!All the best,

8/10 Good

Markus, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Hox Team on Apr 1, 2024
Dear Markus,Thank you for your kind feedback! I'm delighted to hear that you found everything to your satisfaction. Your satisfaction is our priority, and we're always here to ensure your experience remains exceptional. If there's anything else we can assist you with or any areas where we can further improve, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future.

10/10 Excellent

C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at The Hoxton in Berlin. Seriously funky hotel, the staff were amazingly welcoming and helpful at every turn, and really enjoyed the room; I had a comfort which wasn't huge but everything in it was spot on inside it. I was on business but if you wanted a cool bolthole to settle into while on vacation The Hoxton should be high on your list.
Stayed 2 nights in Mar 2024
Response from Vanessa on Mar 7, 2024
Hey C,Thanks so much for such an awesome review.We are very happy to see that you had a great time with us and that our amazing team made you feel welcome.We hope to see you again next time you're in town.All the best

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hany on Mar 5, 2024
Hello Micelle, Thanks for your review, great to hear you loved your time with us! See you back soon!

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy cozy stay
Such a lovely stay at the Hoxton Charlottenburg. The hotel was super comfy, especially after a couple of long business days. The bed was perfection and room had everything I needed. The staff were super helpful and accommodating. Location was great also
Stayed 2 nights in Feb 2024
Response from Hany on Mar 5, 2024
Hello Sophie, Thanks for your review, so pleased to hear the location worked well for you, and you had a perfect stay - that's what we like to hear! Hope to see you back soon!Thanks

10/10 Excellent

Laine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berlin January 2024
Location is perfect for all the sights, staff were above and beyond.. super friendly and helpful! We got an unexpected complimentary cocktail on arrival, the drinks from reception for the room were really reasonably priced. Room great, would like to stay at other Hoxton hotels in the future!
Stayed 3 nights in Jan 2024
Response from Catherine on Feb 6, 2024
Hi Laine,Thanks for the awesome review! So glad you enjoyed the perfect location and our super-friendly staff. Cheers to the unexpected complimentary cocktail! We'd love to host you again at any of our Hoxton hotels in the future! See you soon.The Hox

10/10 Excellent

John, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Nov 2023
Response from Catherine on Feb 6, 2024
Thank you, John for taking the time to review us. Bis bald,The Hox

4/10 Poor

David, Charlotte

Stayed 1 night in Jan 2024
Response from Hany on Mar 5, 2024
Hello David, Thanks for sharing the feedback following your stay, though we’re very sorry to hear you were disappointed overall on this visit. That’s such a shame and we really don't like the idea of you being unhappy

10/10 Excellent

Rajkumar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Facundo on Jan 5, 2024
Hi Rajkumar,Thanks for leaving us a review.We are glad to see that you enjoyed your stay with us.Until next time!Best,The Hox Team

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from facundo on Dec 16, 2023
Hi Andew,Thanks a lot for sharing your positive feedback with us!Hope to see you again at Hoxton.Best,The Hox Team

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Facundo on Dec 11, 2023
Hi John,Thank you so much for your five stars!Hope to have you again at Hoxton soon.Best,The Hox Team

8/10 Good

Maria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful, classy, clean hotel located in a great area where I was spoilt for dining, shopping, and transport choices. I loved my cozy room, perfect for single travellers. My only issue had to do with the dining services, which seem to be undergoing some growing pains. Breakfast was a little stressful as the staff didn’t appear to be communicating efficiently with each other. It took ages to get a coffee. This is a shame, because everything else about the property was lovely.
Stayed 4 nights in Nov 2023
Response from Facundo on Dec 7, 2023
Hi Maria,Thank you so much for your considerate feedback. We appreciate your kind words about our hotel and the surrounding area. We sincerely apologize for the inconvenience you experienced with our dining services. Rest assured, we are actively addressing the issues you raised to enhance the overall guest experience. We value your input and hope to welcome you back for an improved stay in the future.Best,The Hox Team

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bars and lounge areas where it is pleasurable to spend time (although in the evening the music is rather noisy); fantastic house restaurant. Rooms on the small side. Only lacking is a gym.
Stayed 3 nights in Nov 2023
Response from Facundo on Nov 25, 2023
Hi Simon,Thank you for your feedback! We're thrilled you enjoyed our bars and restaurant. Your input is valuable, and we'll keep striving to enhance our offerings. We hope to welcome you back for another great experience soon!Best,The Hox Team

6/10 Okay

John

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
For the price it needs to offer more: room service, better housekeeping, a bar open later and more in-room options—Nespresso, snacks, etc.
Stayed 4 nights in Nov 2023
Response from Facundo on Jan 5, 2024
Hi JohnThank you for sharing your feedback with us. We appreciate your valuable input and understand your expectations for additional amenities. We constantly strive to enhance our services, and your suggestions will be taken into consideration as we work towards improving our offerings. We hope to have the opportunity to welcome you back and provide an even more enjoyable experience in the future.Best,The Hox Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great Stay Overall
Overall the stay was great however there are a few things that could have certainly been better. The wait for the check in was very long made me and a colleague late for a meeting and in the evening my shower was not working well so I had to switch rooms. The gentleman that help me with the shower issue was super efficient and made the process very easy and quick which I really appreciated. The coffee was certainly a 10/10
Stayed 1 night in Oct 2023
Response from Facundo on Nov 25, 2023
Hi there,Thank you for your valuable feedback. We're glad you enjoyed the excellent coffee and prompt assistance with the shower issue. Apologies for the extended check-in wait and inconvenience caused. We will address this to ensure a smoother experience for our guests. Your insights are appreciated, and we hope for the chance to welcome you back for an improved stay. Thank you for choosing us!Best,The Hox Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars
Ive stayed at the Hoxton in Shoreditch and the one in Williamsburg, Brooklyn. This was my first time at the Berlin one and it is my favorite of the three. Very cool and spacious. Clean rooms, well-appointed and the staff was friendly and helpful.
Stayed 3 nights in Oct 2023
Response from Facundo on Nov 26, 2023
Hey there,Your feedback just made our day! We're glad to hear that you had a pleasant stay in Berlin and that it stood out as your favourite among the locations you've visited. It's great to know that you found the overall ambiance appealing and the staff friendly and helpful. If there's anything we can do to further improve your future stays, please feel free to reach out. We're looking forward to welcoming you back soon!Best,The Hox Team

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thought the hotel was stylish and comfortable. We liked that they broke with tradition on the expensive buffet breakfast and daily r housekeeping. It was better to pay for only what we order and eat at breakfast (or have no breakfast and don’t pay for it if we felt like it). And we asked for housekeeping only once on a 5-night visit. The bar and lounge were very comfortable in the evening.
Stayed 5 nights in Oct 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very walkable to trains and areas of interest.
Stayed 3 nights in Oct 2023
Response from THCHAR on Nov 23, 2023
Hey Deborah,Thanks a million for the awesome 10/10 review! Hope you had a fantastic time exploring the city. Can't wait to welcome you back for another great stay.Cheers,The Hox Team

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from THCHAR on Nov 23, 2023
Hey there Scott.Thanks for giving us an 8 out of 10 on Hotels.com! Anything specific that made your experience great? We'd love to know! We hope to host you again soon! Best,The Hox Team

10/10 Excellent

Julie

Stayed 4 nights in Oct 2023

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and very friendly staff. Excellent service. Everything is perfect except there is no dresser or drawers in the rooms. Their shower is great
Stayed 2 nights in Sep 2023
Response from THCHAR on Nov 23, 2023
Hey there Nancy!Thank you for taking the time to share your experience. It warms our hearts that you found our service excellent.We can't wait to welcome you back for another round of perfect visit to Berlin!Best,The Hox Team

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly one of the best stays I’ve ever had.
Stayed 1 night in Sep 2023
Response from THCHAR on Nov 23, 2023
Hey there Noah!Thank you so much for your awesome review! Wed love to see you around again very soon.Best,The Hox Team

10/10 Excellent

Dan

Travelled with group
Liked: Room comfort
Stayed 5 nights in Sep 2023
Response from THCHAR on Nov 23, 2023
Hi Dan!Love to hear you had a great time in Berlin! See you soon!Best,The Hox Team

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool haven in Berlin
Very cool vibe hotel; comfortable and friendly. Young and helpful staff in both reception and the bar/restaurant. Would def stay again-great location!
Stayed 2 nights in Sep 2023

8/10 Good

ROBIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Phil /GSM on Jun 11, 2023
Dear Robin, Thank you for choosing The Hoxton on your recent trip to Berlin and for your rating.We are very much looking forward to welcoming you back in the near future!

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel überzeugt durch eine gute Lage, nur 5 Minuten vom Ku'damm entfernt. Es ist modern eingerichtet, die Zimmer sind ausreichend groß und mit zwei Sesseln, einem Tisch, Kühlschrank, Radio und genügend Stauraum sehr gut ausgestattet. Das Personal ist zuvorkommend und freundlich. Eine Empfehlung für einen Städtetrip nach Berlin!
Stayed 1 night in May 2024
Response from Das HOX Team on May 26, 2024
Liebe Sophia,herzlichen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und mit unserer Lage, der Zimmerausstattung und dem Service zufrieden waren. Ihre positive Rückmeldung ist eine große Motivation für unser gesamtes Team.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute.Mit freundlichen Grüßen,

4/10 Poor

JW

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Hotel is goed gelegen op loopafstand van Kurfurstendamm en metro, informatie voorziening bij de receptie en schoonmaak kamers ondermaats, verder karig ontbijt en gehaast restaurant personeel dat het bord bijna onder je handen vandaan trekt.
Stayed 3 nights in May 2024
Response from The HOX Team on May 26, 2024
Dear JW,Thank you for your feedback. We apologize for any inconvenience you experienced. We will address the issues raised to ensure improvements are made. We appreciate your valuable input and hope to welcome you back for a better experience in the future.Best regards,

10/10 Excellent

Bastien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The HOX Team on May 26, 2024
Dear Bastien, Thank you for your wonderful review! We're delighted to hear that you found every aspect of your stay excellent.We look forward to welcoming you back soon.Best regards,

10/10 Excellent

Tom

Stayed 1 night in Apr 2024
Response from The Hox Team on May 4, 2024
Hi TomThank you very much for your top score. We are glad you had an excellent time.

2/10 Terrible

Marie, Noé

Stayed 4 nights in Mar 2024
Response from The Hox on Apr 27, 2024
Hi Marie,We deeply regret the challenges you encountered during your stay with us. We'd love the opportunity to connect with you and discuss your experience further.Best,The Hox

8/10 Good

Folke Peter Daniel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Mar 2024
Response from The Hox Team on Apr 1, 2024
Hi Folke,Thank you for your feedback! I'm delighted to hear that you found everything to your satisfaction. Your satisfaction is our top priority, and we're always striving to maintain the highest standards. If there's anything specific you particularly enjoyed or if there's anything we can improve upon, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future!All the best,

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell, mindre bra frukost!
Bra service på hotellet men frukosten var hopplösa, första morgonen fick vi vänta 45 minuter på att få frukosten som var beställd. De glömde bort beställningar, missade ändringar i beställningar och var otroligt långsamma. Frukosten i sig var god men man tröttnade på menyn efter första dagen.
Stayed 3 nights in Feb 2024
Response from Hany on Mar 5, 2024
Thanks for sharing the feedback following your stay, though we’re very sorry to hear you were disappointed overall on this visit. That’s such a shame and we really don't like the idea of you being unhappy

10/10 Excellent

Kerstin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt nöjd!
Stayed 3 nights in Jan 2024
Response from Facundo on Jan 16, 2024
Hi Kerstin,Thanks for leaving us a review, it's great to see that you've enjoyed your stay with us!Best,The Hox Team

10/10 Excellent

Sven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Das Zimmer war sehr sauber. Lage ist super. Schönes Hotel. Wir haben unseren Aufenthalt sehr genossen
Response from Facundo on Jan 16, 2024
Hallo Sven,Vielen Dank für Ihr freundliches Feedback! Es freut uns sehr zu hören, dass Sie mit unserem Personal zufrieden waren, und die Lage des Hotels genossen haben. Es war uns eine Freude, Sie als Gäste zu haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Beste Grüße,The Hox Team

10/10 Excellent

Anette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hoxton levererar
Trevligt hotel som ligger i ett bra kvarter. väldigt trevlig och serviceminded personal. jätte bra indisk restaurang som vi kan verkligen rekommendera.
Stayed 2 nights in Jan 2024
Response from Facundo on Jan 16, 2024
Hey Anette,Thank you so much for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel and appreciated our service. It's always great to know that guests recommend our Indian restaurant. We hope to welcome you again soon!Best,The Hox Team

8/10 Good

Birgit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Facundo on Jan 5, 2024
Hi Birgit,Thanks for your 8 stars! We're glad to see you enjoyed your stay with us.Best,The Hox Team

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Facundo on Jan 5, 2024
Hi Morten,Thanks a lot for the review!Hope to see you back again at Hoxton!Best,The Hox Team

10/10 Excellent

Jesper

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from The Hox Team on Nov 21, 2023
Thank you very much for your kind 5-star rating! We greatly appreciate your support and feedback.We look forward to welcoming you any time soon!

10/10 Excellent

Tina

Stayed 3 nights in Oct 2023
Response from THCHAR on Nov 23, 2023
Hey Tina,Thanks a bunch for the stellar 10/10 review! Anything specific that stood out for you? We can't wait to welcome you back for another awesome stay. Cheers!The Hox Team

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from THCHAR on Nov 23, 2023
Hey Jacob! Thanks a million for the stellar 10/10 rating! Your positive vibes light up our day!Anything specific that stood out to you? We'd love to hear more about your experience.Can't wait to welcome you back for another amazing stay!XXXThe Hox Team

10/10 Excellent

Alessia

Liked: Staff & service, property conditions & facilities, room comfort
Excelente estancia en Berlín!
Stayed 3 nights in Sep 2023
Response from THCHAR on Nov 23, 2023
Hi Alessia,Thank you so much for your 10/10 review!Were glad to know you had a fantastic stay with us.Hope to see you again soon.Best,The Hox Team

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist modern eingerichtet. Für einen etwas längeren Aufenthalt gibt es keine Ablagemöglichkeit für Koffer etc..
Stayed 4 nights in Sep 2023