Garden

Reviews of Envoy Hotel Belgrade

4 out of 5
Envoy Hotel Belgrade
Cika Ljubina 13, Stari Grad, Belgrade

Reviews

9.6

Exceptional

Rating 10 - Excellent. 158 out of 201 reviews" "
Rating 8 - Good. 33 out of 201 reviews" "
Rating 6 - Okay. 4 out of 201 reviews" "
Rating 4 - Poor. 5 out of 201 reviews" "
Rating 2 - Terrible. 1 out of 201 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!
Stayed 1 night in May 2024
Response from Senka on May 15, 2024
Dear Jason,Thank you for taking the time to leave us a review.We enjoyed the time spent with you and it is a pleasure to hear you enjoyed too!We are looking forward to welcome you again on your next visit to Belgrade.

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Senka on Oct 17, 2023
Dear Wiliam, Thank you for taking the time to leave us a feedback. We love to hear you enjoyed your stay with us and are looking forward to welcome you back again on your next trip to Belgrade.Sincerely,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Andrew

Stayed 2 nights in Oct 2023
Response from Senka on Nov 5, 2023
Dear Andrew, Thank you for taking the time to leave us a fabulous review! We are delighted to hear you enjoyed the time spent at Envoy and we can not wait to welcome you again.Sincerely,Senka Stevanovic Guest Relations Officer

6/10 Okay

richard

Business traveller
Liked: Cleanliness, staff & service
Good location, good staff, nice hotel overall
No hot water in room 93. I had to abandon my shower every day as it started hot then would completely stop. The air conditioning appeared to have a mind of its own too, and the room was always slightly too hot for comfort for sleeping in. The wallpaper was ripped in my room too. considering this was a suite, it was a bit disappointing. The hotel itself is nice overall and very well located. Just my room I was disappointed in.
Stayed 2 nights in Sep 2023
Response from Senka on Sep 21, 2023
Dear Mr. Richard, Thank you for choosing us and taking the time to leave a review. We are sorry for not meeting your expectations and for the downfall with our service. We aim to give each guest the absolute best stay and service possible, therefore we are disappointed this wasn't your experience. We have shared your concerns with our crew, and we will make sure this does not happen again. We are constantly striving to improve our guest experience and we are grateful for all your feedback. We appreciate your patience and hope you will give us another chance for a dover- we would like to see you again.Sincerely,Senka Stevanovic Guest Relations Officer

8/10 Good

Bryan

Stayed 3 nights in Sep 2023
Response from Senka on Oct 9, 2023
Dear Bryan, Thank you for staying with us and taking the time to leave us a feedback. We look forward to welcoming you back to Envoy hotel soon, ensuring an even more memorable stay. Sincerely,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Marlon

Stayed 4 nights in Aug 2023
Response from Senka on Sep 25, 2023
Dear Marlon, Thank you so much for taking the time to write your review. It is such a pleasure to hear you absolutely love everything Envoy hotel has to offer. We wish you all the best and hope to see you soon!SIncerely,Senka Stevanovic Guest Relations Officer

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 2 nights in Aug 2023
Response from Senka on Aug 14, 2023
Dear Julia,Thank you for taking the time to leave us your feedback. If there is anything we can do better for your next visit, please let us know. Our priority no1 is guest's satisfaction. We wish you all the best and hope to see you soon!Sincerely,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Anna

Stayed 2 nights in Aug 2023
Response from Senka on Aug 29, 2023
Dear Anna, Thank you so much for taking the time to leave us a 5 out of 5 review. It is a pleasure to hear you absolutely enjoyed the time you spent with us. We are looking forward to host you again. We wish you all the best!Sincerely Senka Stevanovic Guest Relations Officer

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel, brilliant customer service. Thank you.
Stayed 6 nights in Jul 2023
Response from Senka on Aug 6, 2023
Dear Mark, Thank you so much for the high remarks and your adoration about our friendly and spirited crew! We wish you all the best on your future trips and hope one will bring you back to us soon.Sincerely Senka Stevanovic Guest Relations Officer

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable bed and the breakfast was fantastic with lots of wonderful choices
Stayed 1 night in Jul 2023
Response from Senka on Aug 5, 2023
Dear Mrs. Carmen, Thank you for the 5 out of 5 review! We appreciate the time you spent to rate us. It is such a pleasure to hear you absolutely enjoyed the time spent with us and we hope we will have more chances to welcome you again in near future.Sincerely,Senka Stevanovic Guest Relations

10/10 Excellent

Mario

Liked: Property conditions & facilities
Very friendly staff. Excellent breakfast. Clean. Convenient location. Room is small but overall great value.
Stayed 2 nights in Jul 2023
Response from Senka on Aug 5, 2023
Dear Mario,Thank you so much for the lovely review! We love to hear you enjoyed the time spent with us and hope to have you back again.Sincerely,Senka Stevanovic Guest Relations Officer

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Senka on Aug 5, 2023
Dear George,Thank you for the 10 out of 10 review! I am so glad to see you absolutely enjoyed your stay with us. Best regards,Senka Stevanovic Guest Relations Officer

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff
Great location, central in Belgrade so easy walk to all of the hot spots. The downstairs lobby staff were excellent - special shout out to Senka, who helped us with restaurant/bar recommendations, taxi coordinating, and even helped us activate our SIM cards :p Highly recommend this hotel!
Stayed 1 night in Jul 2023
Response from Senka on Aug 5, 2023
Dear John, Thank you so much for this review, and for mentioning my name, I am glad you enjoyed your stay! I hope you have a great day and wish you all the best.Hope to see you again!Kind regards,Senka Stevanovic Guest Relationas Officer

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Senka on Jul 11, 2023
Dear Harry,Thank you so much for the 5 out of 5 rating! We love to hear you enjoyed your time with us, and we hope to have you back again soon! We wish you all the best.Sincerely,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Vladislav

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay at Envoy. Very clean, tastefully decorated common areas and a spacious room (junior suite). Buffet style breakfast included with a nice selection for every taste. Very attentive and helpful staff. The lady at the front desk checked us in earlier and asked good questions to ensure that we didn’t need extra attention due to the long trip. Great location, near good shopping, restaurants and a grocery store. We will definitely stay at Envoy again.
Stayed 2 nights in Jun 2023
Response from Senka on Jun 26, 2023
Dear Vladislav, Thank you so much for the wonderful review. We appreciate all the kind words especially ones towards our pleasant and hard working staff. We love to hear you enjoyed our ideal location, delicious breakfast and charming style. We enjoyed the time you and Aleks spent with us and we hope to get a chance to host you again!We wish you all the best.Sincerely,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Valery, New Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location:walking distsnce from heart of shopping and entertaining. At the same time quiet place.
Stayed 2 nights in Feb 2023
Response from Senka on May 10, 2023
Dear Valery, Thank you for the wonderful review. We love to hear you enjoyed our centered location, and still had a peaceful time. Guests often refer to us as a ''home away from home'' and we adore that.Good luck on your future trips and hopefully one will bring you back to us.Sincerely,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, overly helpful staff and great location.
Stayed 1 night in Nov 2022
Response from Senka Stevanovic, Guest Relations Officer on Nov 21, 2022
Dear Alexandra,Thank you so much for taking the time to write your review! It is always a pleasure to receive a generous compliment about our staff.We are looking forward to welcoming you again on your next visit to Belgrade.Kind regards,Senka Stevanović. Guest Relations Officer

8/10 Good

sharan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Opened window as warm so like fresh air but main walking street . People noisy most of night . Ok with window shut
Stayed 3 nights in Oct 2022
Response from Senka Stevanovic, Guest Relations Officer on Nov 21, 2022
Dear Mr. Sharan,Thank you for taking the time to write your review.While we wish you had a better experience while staying with is, we truly hope that you will give us one more chance to improve your experience on your next visit to Belgrade since Guest's satisfaction is no1 priority.Kind regards,Senka Stevanović

10/10 Excellent

Gerard

Travelled with family
Liked: Staff & service, room comfort
Absolutely recommended
Very nice hotel in excellent location, closely to everything.
Stayed 2 nights in Sep 2022
Response from Senka on Oct 12, 2022
Dear guest,Thank you so much for taking the time to write your review.It is always a pleasure to receive a high rating as this one. We are all working hard to deliver a great service, since our priority is guest's satisfaction!We hope that Envoy hotel will be a no1 on the list of hotels,on your next visit to Belgrade.Kind regards,Senka

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The AC was working out loud as 2 nights, I never slept!!
Stayed 2 nights in Sep 2022
Response from Senka Stevanovic, Guest Relations Officer on Sep 21, 2022
Dear Mrs.Demet, Thank you so much for taking the time to write the review. Please accept our deepest apologies for the matter you encountered while you were in our hotel. We appreciate every feedback we get from our guests, as this is the only right way to improve on details that would add positive value to any experience while staying with us. We do not want our guests to leave less happy. This is not something we can cope with. We know that now the time to fully fix what was done has passed, however, we would like to ask you to give us another chance the next time you decide to visit Belgrade. We can assure you that this situation will not happen again. Kind regards - Senka Stevanovic Guest Relations Officer

8/10 Good

Evangeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was cordial and welcoming when we arrived. We arrived early and a room was prepared so they gave us our room key. Opening the door, room was clean and cozy. The toiletries smell nice. The free Buffett breakfast was excellent. Food was tasty and lots to choose from. It was the highlight of staying at that hotel. Another highlight was when My bf and I worked out in the gym and was able to use the sauna and steam room after. That was great. The downside is - this hotel is listed as a VIP access hotel , however as a golf member I didn’t receive those benefits. Nonetheless, I would return because staff was friendly, the free breakfast was so tasty, the gym and steam room was fun. Hotel is in a Great location (grocery store across hotel & lots of shopping stores around) and the shower pressure in bathroom was excellent. Thank you for a safe clean place to stay.
Stayed 2 nights in Sep 2022
Response from Senka Stevanovic, Guest Relations Officer on Sep 8, 2022
Dear Evangeline, Thank you so much for taking the time to write your review. It is always a pleasure to receive generous compliments. On the behalf of entire Envoy time, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards, Senka Stevanović, Guest Relations Officer

10/10 Excellent

Avi

Stayed 1 night in Sep 2022
Response from Senka Stevanovic, Guest Relations Officer on Sep 4, 2022
Dear Avi,Thank you so much for taking the time to write your review.High rating as this really means a lot to us.Best regards from the whole Envoy team!Hope to have you again.

10/10 Excellent

Avi

Stayed 1 night in Aug 2022
Response from Senka Stevanovic, Guest Relations Officer on Sep 3, 2022
Dear Avi,Thank you so much for a such a high rating!We are glad that you enjoyed your stay with us.Best regards from the whole Envoy team!

10/10 Excellent

Richard J

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Outstanding small hotel in very central locaction. The design and artwork in the lobby and dining area are great, breakfast excellent and service very helpful and efficient.
Stayed 4 nights in Jul 2022
Response from Senka Stevanovic, Guest Relations Officer on Aug 1, 2022
Dear Mr. Richard, What a wonderful rating! Thank you very much for taking the time to rate Envoy hotel. A high rating such as this is truly a compliment to our hotel and our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards

10/10 Excellent

Masa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2022
Response from Senka on May 10, 2023
Dear Masa, Thank you so much for a such a high rating! We are glad that you enjoyed everything Envoy hotel has to offer. I hope to see you soon.Kind regards,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good in all aspects.
Stayed 3 nights in Jun 2022
Response from Senka Stevanovic, Guest Relations Officer on Jul 31, 2022
Dear Mr. Marcus, Thank you very much for taking the time to rate the Envoy hotel. A high rating such as this is truly a compliment to our hotel and our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards

10/10 Excellent

Alionka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Senka Stevanovic, Guest Relations Officer on Jul 31, 2022
Dear Mrs. Alionka, What a wonderful rating! Thank you very much for taking the time to rate Envoy hotel. A high rating such as this is truly a compliment to our hotel and our staff. Kind regards

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Senka on May 10, 2023
Dear Joel, Thank you so much for such a high rating! We are glad that you enjoyed everything Envoy hotel has to offer.We are looking forward to welcome you again.Kind regards,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Lucian

Stayed 1 night in May 2022
Response from Senka Stevanovic, Guest Relations Officer on Jul 31, 2022
Dear Mr. Luican, What a wonderful rating! Thank you very much for taking the time to rate Envoy hotel. A high rating such as this is truly a compliment to our hotel and our staff. Kind regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in city c
Stayed 1 night in May 2022
Response from Senka Stevanovic, Guest Relations Officer on Jul 31, 2022
Dear guest, What a wonderful rating! Thank you very much for taking the time to rate Envoy hotel. A high rating such as this is truly a compliment to our hotel and our staff.Kind regards

8/10 Good

Adam

Business traveller
Liked: Cleanliness, room comfort
Location location location
Exceptional location but do not honour gold benefits. Room good and clean, bathroom needs renovation with shelves lo
Stayed 1 night in May 2022
Response from Senka on May 10, 2023
Dear Adam, Thank you for taking the time to leave us a review! It is a pleasure to hear you enjoyed our perfect location and spotless accommodation, however, we regret your time wasn't totally perfect. Thank you for noticing, we really appreciate the honest feedback as we always look for ways to improve.We look forward to seeing you again soon. Warm Regards, Senka Stevanovic Guest Relations Officer

10/10 Excellent

Vitali

Stayed 3 nights in May 2022
Response from Senka on May 10, 2023
Dear Vitali,Thank you so much for the high remarks!We wish you all the best and hope to see you soon.Best regards,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Caroline, CROWTHORNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great location on a pedestrianised street so quiet. Easy to walk to all the main areas. Excellent breakfast and very nice coffee! Staff were friendly and helpful.
Stayed 5 nights in Apr 2022
Response from Senka on May 10, 2023
Dear Caroline, Thank you so much for this amazing review. We love to hear you enjoyed all the things Envoy hotel has to offer, especially the service our dedicated staff provides. We wish you all the best on your future trips and hope one will bring you back to us.Kind regards,Senka Stevanovic Guest Relations Officer

8/10 Good

DEJAN, DES PLAINES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I did not like is view from either side looked into older buildings but hotel itself is very nice and staff is great
Stayed 3 nights in Jan 2022
Response from Senka ,Guest Relations Officer on Apr 4, 2022
Dear guest, Thank You for taking the time to write your review. It is always a pleasure to receive generous compliments about our stuff. Our main goal is to provide exceptional service and comfortable stay to our guests. Also, thank you for pointing out the things that you were not impressed with and we will work on it.We are really looking forward to welcoming you back at Envoy Hotel on your next stay in Belgrade. Kind regards - Senka Stevanovic, Guest Relations Officer

10/10 Excellent

Avi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid!
Very fine, clean, and splendid!
Stayed 3 nights in Jan 2022
Response from Senka on May 10, 2023
Dear Mr. Avi, Thank you so much for the wonderful rating and kind words! A high rating such as this is truly a compliment to our hotel and our staff. We wish you all the best and hope to see you soon again.Sincerely,Senka Stevanovic Guest Relations Officer

10/10 Excellent

hakki Ozgur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Senka on May 10, 2023
Dear Mr.Ozgur, Thank you so much for the high remarks! We love that you enjoyed all the things Envoy hotel has to offer. We wish you all the best and hope to see you soon.Warm regards,Senka Stevanovic Guest Relations Officer

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Envoy Hotel is Outstanding!
If you want an outstanding boutique hotel experience in the old part of Belgrade, the Envoy Hotel is the place to go. Their service is outstanding. Their food is delicious. Their rooms are exceptionally clean and comfortable. The staff all go out of their way to make sure that all my needs are being met. I plan on staying there again!
Stayed 1 night in Nov 2021
Response from Senka on May 10, 2023
Dear William, Thank you for the generous rating of our hotel. We are delighted you enjoyed everything we offer, including our delicious breakfast and our dedicated staff. Located in the heart of Belgrade, we are just steps from the best attractions in the city. Thank you again for choosing us, and we hope you will come back to see us soon. Warm Regards, Senka Stevanovic Guest Relations Officer

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect choice and perfect location. The service was excellent and the staff are very friendly and helpful. Specially Mr. Nicola from the front desk he goes beyond his way to help customers. I would recommend this hotel for any visitor.
Stayed 4 nights in Oct 2021
Response from Senka on May 10, 2023
Dear Ali, Greetings from Envoy hotel. It is such a pleasure to hear you enjoyed all the things Envoy hotel has to offer. Special thanks for the compliments about our dedicated and helpful staff. Motivated by your words we strive to work even harder. Good luck on your future trips and hopefully one will bring you back to us.Warm regards,Senka Stevanovic Guest Relations Officer

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Senka on May 10, 2023
Dear Roy, Thank you so much for staying with us and leaving such the highest review. Guest's satisfaction is number one priority for us and we are glad you enjoyed your time at Envoy hotel. We hope we will have a chance to welcome you again. Warm regards,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Envoy Hotel is a beautiful boutique hotel
The Envoy Hotel is a beautiful boutique hotel situated in the heart of the pedestrian street of Belgrade. The location is perfect. The detail is impeccable and modern design. Upon entering, you instantly feel at peace, like you are at home. There are nooks and crannies to enjoy some downtime whilst watching the world go past. The rooms are spotless and spacious, with heavenly linen and beds to provide that uninterrupted sleep. The restaurant is on the ground floor, with a cosy and idyllic courtyard to enjoy your morning coffee, the breakfast is a buffet, but you will be impressed with the quality. All the staff are lovely and chirpy. The team make your stay that extra unique being full of smiles and positive energy. Although you are in the heart of the hustle and bustle of the pedestrian street, this hotel provides a private oasis after a day of exploring. Recommend the Envoy Hotel; you won't be disappointed.
Entrance
Courtyard
Room
Room
Stayed 1 night in Aug 2021
Response from Senka on May 11, 2023
Dear Sally, Thank you so much for this wonderful review. It warms our hearts to hear you absolutely enjoyed everything Envoy hotel has to offer. We will be more than pleased to welcome you again, and we promise you that motivated by your words, we will work even harder. On the behalf of the entire Envoy team I would like to thank you for staying with us and for your kindness. Sincerely, Senka Stevanovic Guest Relations Officer

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location every thing was amazing. Thank you so much
Stayed 12 nights in Aug 2021
Response from Senka on May 10, 2023
Dear Ibrahim, Thank you so much for staying with us. We are so happy to hear that our location close to everything worked out perfectly for you! It is a pleasure to hear you enjoyed everything Envoy hotel has to offer. We wish you all the best and hopefully will see you soon.Sincerely,Senka Stevanovic Guest Relations Officer

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Boutique Hotel
Whenever I come to Belgrade to visit family, I stay at the Envoy Hotel. Their customer service is outstanding and the hotel is both beautiful and very comfortable. The food in their restaurant is excellent as well. Everyone on their staff with whom I have interacted with has been wonderful to deal with. On my last visit, my departing flight was very early in the morning so I was not able to enjoy the breakfast buffet. However, when I was checking out at 4:45 AM, the staff handed me a bag with breakfast goodies to take with me. If you are looking for outstanding service in a centrally located hotel, the Envoy is the place to go. You will not be disappointed. I tell all my friends to stay there!
Stayed 1 night in Aug 2021
Response from Senka on May 11, 2023
Thank you for the amazing review William. It warms our heart to hear you absolutely enjoyed all the things Envoy hotel has to offer. The dearest compliments we receive are ones toward our friendly and dedicated staff. We like our guests to feel like they reached their ''home away from home'' spot. We wish you a good luck on your future trips and hope one will bring you back to us.Warm regards,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Prajeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Family stay.. Friendly staff.. Perfect locati
Stayed in the only Executive Suite which was spacious enough for 2 adults and 2 kids with a small kitchentte and a huge balcony and spacious shower and additional toilet. Right in the heart of Republic Square and 100s of cafes and restaurants within walking distance. Only thing for us was that the Nespresso machine was not at all cleaned and was dirty and had to wash it by ourselves and there was plastic stains on the water holder of the machine which looked disgusting. Onky worry is that how was the cleaning and disinfection checklist completed prior to allocation so we did complete cleaning with disinfectant wipes all over the room including all surfaces and drawers coffee machine and kettle. Parking was not available for our ren a car but a public garage is 4l5.minutes walk and was very well managed and cheaper than hotel private garage. Staff was very helpful.. And it was my second stay and would love to come back whenever we are there in Belgrade.
Stayed 4 nights in Aug 2021
Response from Senka on May 11, 2023
Thank you for the such a high remarks Prajeet. We love to hear you enjoyed our hotel while visiting Belgrade. We are sorry that we didn't meet all of your expectations and for the downfall with our service prior your check in. We have shared your concerns with our crew and we will make sure this doesn't happen again. We are constantly striving to improve our guest experience and we are grateful for your honest feedback. We appreciate your patience and hope you will give us another chance to host you again. Sincerely,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot for sightseeing as a couple
The staff was super kind and the location of the place is superb. You're in the quiet spot, yet in such a prime location of downtown Belgrade. Our junior suite room was spacious, bed was very comfortable and breakfast was exquisite! We did not get a chance to use the gym or sauna, due to our short stay but we checked it out quickly - looked pretty good. Definitely coming back here on our next visit to Belgrade!
Stayed 2 nights in Aug 2021
Response from Senka on May 11, 2023
Dear guest, thank you for staying with us. We enjoy so much reading all the kind words you wrote. We love to hear you enjoyed our delicious breakfast, spotless rooms and the perfect location close to everything. We wish you all the best and hope to welcome you again. You have to come for the sauna and steam room, it is such a relaxation!Kind regards,Senka Stevanovic Guest Relations OfficerSenka Stevanovic Guest Relations Officer

10/10 Excellent

Srdjan

Stayed 1 night in Aug 2021
Response from Senka on May 11, 2023
Dear Srdjan, What a wonderful rating! Thank you very much for taking the time to rate Envoy hotel. A high rating such as this is truly a compliment to our hotel and our staff. Kind regards.Senka Stevanovic Guest Relations Officer

10/10 Excellent

Dusko

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Friendly, clean and awesome location
Very professional and friendly staff. Nice food. Awesome location. We were with a small kid which is important to have pharmacy and market close by. We'll be back definitelly
Stayed 3 nights in Jul 2021
Response from Senka on May 11, 2023
Dear Mr. Duško, Thank you for the high remarks! We love to receive compliments about our friendly and hard working staff. It is a pleasure to hear you enjoyed our delicious breakfast, and that our location worked out perfectly for you.We wish you all the best on your future trips and hope to see you soon.Sincerely,Senka Stevanovic Guest Relations Officer

8/10 Good

SUNIL

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Senka on May 11, 2023
Dear Sunil, Thank you so much for taking the time to write your review. We are sorry that your stay was less than perfect and we hope you will give us a chance to show you we improved.We wish you all best.Sincerely,Senka Stevanovic Guest Relations Officer

10/10 Excellent

Hezi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot weather. Excellent hotel.
Stayed 7 nights in Jul 2021

10/10 Excellent

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Senka on May 11, 2023
Dear Mr.Andrej, Thank you so much for the wonderful rating! Also hank you for taking the time to rate Envoy hotel. A high rating such as this is truly a compliment to our hotel and our staff.Kind regardsSenka Stevanovic Guest Relations officer

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Senka on May 11, 2023
Dear Dmitri, Thank you very much for taking the time to rate Envoy hotel. Motivated by such a high remarks, we will strive to work even harder. Kind regardsSenka Stevanovic Guest Relations officer