Front of property - evening/night

Reviews of Paradise Inn & Suites

2 out of 5
Paradise Inn & Suites
7015 Airline Highway, Baton Rouge, LA

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 70 reviews" "
Rating 8 - Good. 20 out of 70 reviews" "
Rating 6 - Okay. 8 out of 70 reviews" "
Rating 4 - Poor. 10 out of 70 reviews" "
Rating 2 - Terrible. 11 out of 70 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Best place I ever stayed at honestly
Stayed 1 night in Feb 2024
Response from Sunny on Feb 14, 2024
Dear Guest, Thank you for choosing to stay at Paradise Inn & Suites - baton rouge.We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments.

10/10 Excellent

Hadley

Stayed 1 night in Nov 2023
Response from Sunny Patel on May 20, 2024
Dear Guest, Thank you for choosing to stay at Paradise Inn & Suites - baton rouge.We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments.

8/10 Good

Shineka

Liked: Staff & service
Just want I need for some quiet me time
Stayed 2 nights in Oct 2023
Response from Sunny Patel on May 20, 2024
Dear Guest, Thank you for choosing to stay at Paradise Inn & Suites - baton rouge.We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments.

4/10 Poor

Jose

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sunny on Sep 29, 2023
Thanks for your time to review

4/10 Poor

john

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sunny on Sep 29, 2023
Thanks for your comment

10/10 Excellent

Devin

Stayed 1 night in Mar 2023
Response from Sunny Patel on Apr 7, 2023
Thank You for your time to taking time for comment

2/10 Terrible

HALEY

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bedspread in our room had cigarette burns all over the comforter. The room was poorly cleaned as there was trash on the floor. We did not end up staying at this hotel due to the condition of the room.
Stayed 1 night in Apr 2022
Response from Sunny Patel on May 7, 2022
I appreciate you for the stay and the feedback. I am very sorry to hear that we could not meet your expectations. On behalf of our entire team, I would like to apologize for the problems you experienced while staying at our hotel. We would like to thank you for bringing these issues to our attention so that we can resolve these problems as quickly as possible. We shall ensure that you have an awesome stay next time.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Sunny Patel on Jun 10, 2021
Thank You for your recent stay with us. We are so thankful for your feedback especially at this time when everything is changing at such a rapid pace. We are delighted you felt safe with us and were happy with the precautions Paradise Inn & Suites has put in place to keep our guests and teams safe. We appreciate you and your graciousness as we learn a new way of providing superior service to our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020
Response from Sunny on Dec 15, 2020
Dear Guest, Thank you for choosing to stay at Paradise Inn & Suites - Baton Rouge. We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review.

8/10 Good

PHILIP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Sunny on Oct 7, 2020
Dear Guest, Thank you for choosing to stay at Paradise Inn & Suites.We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review.

10/10 Excellent

Wanda

Stayed 1 night in Jul 2020
Response from Sunny on Jul 26, 2020
Thank You for your recent stay with us. We are so thankful for your feedback especially at this time when everything is changing at such a rapid pace. We are delighted you felt safe with us and were happy with the precautions Paradise Inn & Suites has put in place to keep our guests and teams safe. We appreciate you and your graciousness as we learn a new way of providing superior service to our guests.

2/10 Terrible

Juanita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Sunny on Jun 3, 2020
Thank you for comment

8/10 Good

Rodriguez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Very decent hotel.
Stayed 1 night in May 2020
Response from Sunny on May 24, 2020
Dear Guest, Thank you for rating your recent stay with us; we are so pleased that you enjoyed your time here so much. We love hearing back from returning guests as it makes us feel like we are doing something right!At the same time we understand your concern regarding the entrance which we are looking to address very quickly. We hope to welcome you back soon!

8/10 Good

Rodriguez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy.
Stayed 1 night in May 2020
Response from sunny on May 24, 2020
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Dakayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from sunny on May 26, 2020
We are excited and so very proud that you rate us 10 stars! We are delighted to read how our staffs delivered above and beyond your expectations. We will share your rating with staff as we know they will be pleased to hear it. We will also do everything in our power to make certain every single visit is equally delightful. We are looking forward to your next visit.

4/10 Poor

Greg

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
The aesthetics of the property and accommodations were very pleasing. The rooms were very modern with new television. And everything worked, television switches, air conditioning, etc. Extremely lacking from staff was friendliness and common courtesy. One in my party, during a housekeeping visit, requested an additional bar of the motel soap and was denied in a gruff and unfriendly manner which continued even after offering to pay for the additional soap. After the pleasant beginnings, an ending with two such occasions of rudeness really disappointed me.
Stayed 1 night in Apr 2020
Response from Sunny on Apr 25, 2020
Thank you for your time to survey and i apologize we didn't meet your expectation but give us one more chance see you in near future.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The bed linen was very filthy. The sheets where baddly stained.
Stayed 1 night in Jan 2020
Response from sunny on Jan 22, 2020
Thank you for your comment. We do want to apologize to you for the inconvenience you experienced during your stay I will make sure my housekeeping staff pay attention in it. We hope in the near future that you will come back to visit us. Have a nice day !

2/10 Terrible

Kecite

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from sunny on Jan 22, 2020
Thank you for your comment. We appreciate your feedback and look forward to seeing you in the near future. Have a nice day!

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019
Response from sunny on Oct 16, 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Good

Monica

Liked: Staff & service
Ok
It was alright
Stayed 3 nights in Sep 2019
Response from sunny on Oct 2, 2019
Thank you for your comment. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the a/c. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Have a nice day!

2/10 Terrible

Kendra

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from sunny on Sep 24, 2019
Thank you for your comment. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Have a nice day!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The beds were not clean at all we couldn't sleep on that felt it was a waste of money and I had to go somewhere else so me and my kids could sleep
Stayed 1 night in May 2019
Response from sunny on May 10, 2019
Thank you for your comment. I want to apologize for the inconvenience you experienced during you recent stay! We strive to please each and every guest that we have an interaction with. I do hope you take this apology in consideration and think about in the near future coming back to visit us if you are in the Baton Rouge area again. Again, thank you for your comment and have a nice day!

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The maid service only made the bed and supplied new towels daily. Room was not cleaned properly and the hotel has roaches!!!! The kitchenette was not stocked with anything. The cost for the room was affordable and location was close to my work location.
Stayed 28 nights in Feb 2019
Response from sunny on Mar 18, 2019
Thank you for your comment. We apologize for the inconvenience you experienced during your recent stay. Unfortunately, insects, bugs, and etc. will travel in and out of the building ,we have a contracted exterminator that comes out and spray monthly. We are taking the necessary preventative maintenance protocols that are required. Although I know this was still not satisfactory to you, we truly apologize for this happening during your stay and we hope you can reconsider this in the near future the next time you are in Baton Rouge, La. hope you have a nice day!

4/10 Poor

Charmaine

Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2019
Response from sunny on Mar 13, 2019
Thank you for your comment. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Have a nice day!

8/10 Good

Karen

Liked: Staff & service, room comfort
Good for the price u paid...
The place could be a little cleaner but for the price, it’s ok!
Stayed 1 night in Mar 2019
Response from sunny on Mar 10, 2019
Thank you for your comment. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from sunny on Oct 29, 2018
Thank you for your comment. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Have a nice day!

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road tripo
God clean rum vid god beeds
Stayed 1 night in Oct 2018
Response from sunny on Oct 30, 2018
Thank you for your comment. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Stayed 1 night in Oct 2018
Response from sunny on Oct 12, 2018
Thank you for your comment with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Have a nice day!

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from sunny on Jun 27, 2018
Thank you for your comment. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you visit us. Have a nice day!

6/10 Okay

dwayne

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2018
Response from sunny on Jun 29, 2018
Thank you for your comment. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Have a nice day!

2/10 Terrible

Sameshia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2018
Response from sunny on Jun 13, 2018
Thank you for your comment. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Response from sunny on May 11, 2018
Thank you for your comment. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon. Have a nice day!

8/10 Good

stan

Liked: Staff & service
Disliked: Cleanliness
Response from sunny on Apr 8, 2018
Thank you for your comment. We appreciate your feedback and look forward to seeing you again soon!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit! Room was comfy and quiete. Good wifi.
Stayed 1 night in Mar 2018
Response from sunny on Mar 13, 2018
Thank you for your comment. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

Laquincya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go there
Loved it
Stayed 1 night in Jan 2018
Response from sunny on Jan 31, 2018
Thank you for your comment. We appreciate your feedback. It is always good to hear that the guest is satisfied with our service. We look forward to seeing you again in the near future. Have a nice day!

2/10 Terrible

Nikki, Baton Rouge, LA

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed Bugs. Terrible Bed Bugs.
Ok, so me and my girlfriend stayed here for a couple of hours on Jan 19th. Around 10 PM I saw a bed bug and then about 2 minutes later I saw a couple more. At this time we decided to find a hotel elsewhere. Before leaving we found a cockroach on the bed as well. Did I mention the sheets weren’t even clean??! There were crumbs of food all in the sheets from previous use and NO CLEANING! UGH!! We were absolutely disgusted and immediately went to the front desk to let him know of the conditions and that we would not be staying. We asked for a refund and were given cash even though it stated in their policy that they don’t do refunds. We were at least happy about this part. I would like to say, upon entry the hotel room looked fine, nice even, it wasn’t until getting ready for bed that everything turned to poo. The bathroom was HUGE and mostly clean minus a little urine on the toilet seat. I get that this hotel is dirt cheap, but come on, wash the freaking sheets and at least attempt to clean the room. We WILL NEVER stay here again. I’m itchy just thinking about it.
Stayed 1 night in Jan 2018
Response from sunny on Jan 29, 2018
thanks

10/10 Excellent

Tremetris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were neat and clean
Stayed 1 night in Jan 2018
Response from sunny on Jan 23, 2018
Thank you for your comment. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Nikki, Baton Rouge, LA

Liked: Staff & service, room comfort
Was a good overnighter
Well the check-in experience was pleasant, especially since our room was upgraded to a king with no extra charge! (There wasn’t a king listing on the site but one was available when we got here). Overall the room was nice. Very large bathroom, nice sized fridge, comfy bed..the works. My only complaint was the toilet wasn’t as clean as it could have been as well as I found a bug on the bed upon entry. The walls are also VERY THIN, so you can pretty much hear everything. You definitely get what you pay for. I would definitely stay as an overnight again as the price was cheap but nothing more than that.
Stayed 1 night in Jan 2018
Response from sunny on Jan 25, 2018
Thank you for your comment. We very much appreciate and value your feedback. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Misty on Jan 3, 2018
Thank you for your comment. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

gilbert, texas

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel and staff OK - Bedbugs in bed -not OK
Got bitten overnite by bedbugs. Woke-up very unpleasant. Brought bugs home in clothing.
Stayed 1 night in Oct 2017
Response from sp on Nov 11, 2017
not true

4/10 Poor

Leo

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2017
Response from Misty on Nov 11, 2017
thanks

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Misty on Nov 11, 2017
thanks for comments

8/10 Good

G, Baton Rouge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Very good. Staff friendly and helpfu. Room Clean. Good channels. Nice kitchenette
Stayed 2 nights in Aug 2017
Response from Sunny on Aug 27, 2017
Thank you for your comment. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Have a nice day!

8/10 Good

loye

Liked: Cleanliness, property conditions & facilities, room comfort
Umpire review of hotel.
The hotel from the internet looks decent. The area around the hotel is a bit scary, but for the price it was ok. No continental breakfast offered, and had to ask staff to make coffee in the AM. Rooms were very clean and comfortable. I used the kitchenette, the microwave and Refrigerator were new and nice.
Stayed 2 nights in Jun 2017
Response from Misty on Aug 4, 2017
Thank you for your comment. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Have a nice day!

6/10 Okay

Jakel

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2017
Response from Misty on Aug 4, 2017
Thank you for your comment. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Really quick check in. Good quality room for cheap.
Stayed 1 night in Jun 2017
Response from Misty on Jun 16, 2017
Thank you for your comment. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N Unusual Find.
I loved this place and will definitely stay there when I come back next year. The staff was very friendly and when I had a few requests they answered me immediately. The room was very comfortable and the cleaning service excellent. My room had a wonderful refrigerator and microwave and a small stove. There were not too many amenities like plates and utensils, but I did not care. I stayed a week in a very comfortable and clean place. I would recommend this motel to my friends
Response from Misty on May 3, 2017
Thank you for your comment. We appreciate your feedback and look forward to seeing you again in the near future. Have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Rulon, PHOENIX, AZ

Disliked: Cleanliness, property conditions & facilities
Unclean Bed Coverings
Nothing good, The silk or satin bed coverings were stained with dried bodily fluid And the door to the main office is locked at night, Windows do not open to allow fresh air or egress access in case of an emergency exit is necessary. Front desk refused to print out a one page document when requested.
Response from General Manager on Aug 12, 2016
Thank you for your comment. We apologize for the inconvenience you experienced during your stay at our hotel. We strive to give superior satisfaction to all of guest and it is disappointing to hear that you didn't experience a great stay. We hope in the near future that you will reconsider and give us another try so we can create an excellent stay for you and your family. Have a nice day!

4/10 Poor

anthony, Houston

Disliked: Staff & service, property conditions & facilities
basic hotel for sleeping
basic hotel for sleeping, clean room, microwave and fridge.
Response from Misty on Jun 29, 2016
Thank you for your comment. We appreciate you taking the time out to let us know about your recent stay here with us. We look forward to seeing you again, Have a nice day!