My husband and I were looking for a romantic getaway weekend. Upon arrival we were told we were on the 2nd floor. We had to use the stairs to get to our room, no elevator. Thank goodness I was able to get upstairs, otherwise I wouldn't know what to do. We were given a brief explanation of the breakfast restaurant hours. Upon entering our room, the two wine glass's that were on the table had lipstick marks on the rim of the glass's. The fan vent for heating our room was quite noisey, which caused us to turn the volume up so we could hear the tv. Our breakfast which was included consisted of scrambled eggs, sausages, toast, juice and coffee. The eggs were cold and the sausages were not browned on all sides. As we sat at our table beside the window, dust was very evident on the blinds. We were not impressed!!! On the following morning I decided to have pooriage, yogurt, toast, banana, orange juice and coffee, which I knew would be hot as I made the pooriage myself. Specialty coffee apparently was available to us, but we had no idea that we needed to ask a staff member to make it for us. We were not able to use the spa services as they are not available on Saturday's or Sundays. The hot tub finish was peeling off and not all the jets were working properly. I had to get out of the hot tub every 10 minutes to reset the time, as the time was preset for only 10 minutes. Not too relaxing!!!!