Exterior
Check availability

Reviews of Hotel Golden Gate

3 out of 5
Hotel Golden Gate
Duyung Street 1, Komplek Ruko Golden Gate Blok F 1-3, Batam, Riau Island

Reviews

6.6
Rating 10 - Excellent. 1 out of 22 reviews" "
Rating 8 - Good. 10 out of 22 reviews" "
Rating 6 - Okay. 6 out of 22 reviews" "
Rating 4 - Poor. 3 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Azman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've check in few times at HGG since 2013 and recently 6/11/22 it's such a nostalgic feeling it's still is what it is the staffs friendly as usual. Respect and acknowledgement you'll get by them. It's a nice cosy place to stay and local cuisine are everywhere day & nite nearby. Regards, Azman B.M Singapore Singapore

4/10 Poor

Leong

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Maideen

Liked: Staff & service, room comfort
Positive and Negative aspect of Golden Gate Hotel
Well I can't expect too much from this hotel, bcos it only costs me S$9 for a night stay. Room is clean, AC is good, toilet clean with hot shower. But I was quite disappointed bcos there wasn't WiFi access on all floors internet except the lobby. But the biggest plus about the hotel is the amenities - DC Mall is one minute away and abundant of eateries.
Stayed 1 night in Jul 2022

6/10 Okay

Steven

Just ordinary
Stayed 1 night in Dec 2020

6/10 Okay

Steven

Just ordinary
Stayed 1 night in Dec 2020

8/10 Good

Mayil Vahanan

Liked: Staff & service
Disliked: Property conditions & facilities
Average!
No wifi. Only lobby have wifi. Food very bad. Better remove from offering.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
i like this place because it near to shopping mall and i don't like because everything in it is so old some of the thing os not working properly etc aircon..toilet
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Leong

Stay there regularly no complaints so far so good
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
could improve on the breakfast spread

6/10 Okay

priyesh

Liked: Cleanliness, staff & service, room comfort
Internet was bad not work in room had to come to r
Located in busy market place was a bit hard to find rooms ok main issue was internet service very bad won’t work in room have to go down to reception area to get signal
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Television problem
Not good stay as the tv got bad signal and staffs cannot do anything.
Stayed 1 night in Jul 2017

6/10 Okay

Tommy

Value for Money
The suit room was really small.Do not expect too much from breakfast.Overall it was value for money.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
standard hotel for budget price. web site say have coffee making jug but none in the room

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had problem with checkin, hotel didn't have reservation details in their system. But resolved fast. Friendly staff

2/10 Terrible

Kasmah, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel with bad service .
The worst holiday that I have encounter with my husband , on my first day check in already bad and what make it worse is my 3 day of holiday , our room have a bad wifi connection and we spend our day with no wifi . I will never book this hotel ever again .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shahreen, Singapore

Liked: Staff & service, room comfort
Satisfactory
Hotel was fairly satisfactory. Don't expect too much for a cheap hotel. Service was good and food was good too

6/10 Okay

Verified traveller

一般的なＢクラス・ホテル
WiFiの電波は弱い。 洗面台の水道が押しボタン式で、水を使う時に片手しか使えない。 １Ｆの部屋は、ロビーやレストラン部分からの騒音がある。