Indoor pool
Check availability

Reviews of Harmoni Suites Hotel

4 out of 5
Harmoni Suites Hotel
Jl. Imam Bonjol No. 1, Nagoya, Batam, Batam Island

Reviews

8.4

Very good

Rating 10 - Excellent. 114 out of 307 reviews" "
Rating 8 - Good. 145 out of 307 reviews" "
Rating 6 - Okay. 35 out of 307 reviews" "
Rating 4 - Poor. 10 out of 307 reviews" "
Rating 2 - Terrible. 3 out of 307 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Chern Choong

Stayed 5 nights in Nov 2023

8/10 Good

jaffrey

Stayed 1 night in Sep 2023

10/10 Excellent

Yihui Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Qi

Stayed 1 night in Feb 2023

6/10 Okay

Rolyna

Travelled with family
Liked: Staff & service
This property close to shopping centre and eatery places
Stayed 3 nights in Sep 2022

4/10 Poor

Sardar

Disliked: Cleanliness, property conditions & facilities, room comfort
Aircon not working. Had to call afew times to get a change of room.
Stayed 1 night in Sep 2022

8/10 Good

Mohd Rahman Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good hotel but breakfast limited choice
Stayed 1 night in Aug 2022

8/10 Good

Charlottie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable bed and a good location
Pleasant and helpful staff. Nagoya shopping center is 10 minutes away on foot, and Batam Mega Mall and the wet market are both 15-20 minutes away. It would have been nicer if the toilet had been renovated a little. The bed is comfortable and I had a restful sleep in the lovely bed.
Stayed 1 night in Jul 2022

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Stuart

Travelled with group
Disliked: Property conditions & facilities
I wasn't expecting much but was still disappointed
I don't understand the many positive reviews here... I wasn't expecting much from the hotel, but I was still disappointed by the place. It is pretty rundown and desperately needs a facelift. Everything screamed "old", the DVD collection in the lobby could be an interesting quirky touch but in context they just dated the place. Everywhere was dark - the lobby, the restaurant, the room. The room had a slightly damp odour, the coffee facility in the room had probably not been changed for months, the water ran brown indicating it hadn't been run for a long time. None of these things were a disaster but they don't exactly deliver joy! Oh, and the electric went out for about an hour on my first morning. On the plus side, the staff were reasonable and friendly, and I got a decent omelette for breakfast.
Stayed 2 nights in Jun 2022

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Mahinder

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

ALAUDDIN

Stayed 1 night in Apr 2022
Response from Front Office on May 3, 2022
Thank you Mr. Alauddin for your kind support to Harmoni Suites Hotel Batam. Looking forward to welcome you back at The Hotel.

10/10 Excellent

Qistina, Batam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and very homely. My parents had nothing but only pleasing words about the hotel and its staff. Will definitely be staying here again for my next stay.
Stayed 2 nights in Feb 2020

8/10 Good

Rajakumar

Liked: Cleanliness, staff & service, room comfort
Overall okay. Swimming pool is not good.
Stayed 2 nights in Dec 2019

8/10 Good

Sabariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Ivy

Travelled with family
Old hotel in a good location with cold breakfast
Good location. Hotel is old and there is a musky smell. Breakfast is cold!
Stayed 3 nights in Dec 2019

8/10 Good

Ivy

Travelled with group
Liked: Staff & service
Help! Breakfast is cold!
Location is good but hotel could use an upgrading. Breakfast is cold every morning. Please do something to keep the food at breakfast warm!
Stayed 1 night in Dec 2019

10/10 Excellent

aman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location . nice breakfast and swimming pool.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Nice Stay
Good, overall clean except toilet. Hotel is within walking distance to Nogoya Shopping Mall & Food street area. here is also a small kitchen pantry area for you to cook.
Stayed 1 night in Dec 2019

6/10 Okay

Nelson

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
3D2N stay at Harmoni Suites Batam
The hotel lobby was welcoming and was good for hosting our local friends. They also had welcome drinks and snacks provided while we were waiting to checkin. The rooms were spacious and neat. However, the aircon in both rooms were very cold, even after switching it off! The aircon control doesn't seem to work. Extra linen is chargeable on a daily basis. I had pre-arranged a shuttle pickup from the Ferry Terminal. I gave them the timing of my ferry and left them my number when they said that the driver will contact me. However, the driver did not turn up until I had to give the hotel a call to check, incurring roaming charges. Also, check-in was stated as 2pm. When we arrived at 210pm, I was informed that because I had a prior request for 2 connecting rooms, the rooms are being cleaned now and will only be available at 3pm. With no other choice, my family went for a walk and returned at 330pm, only to be told that the rooms were STILL not available. We had to wait at Mick's Pub until 4pm before being given 1 room (because the other room was STILL being prepared). We went up, after being assured that once the other room was available, the receptionist will personally come up and give me the card to the other room. Well, at 430pm, after realising that nobody was cleaning the other room at all, my wife went down to ask the reception what was happening and only then did the reception check with housekeeping and found out that the room was already available.
Stayed 2 nights in Dec 2019

10/10 Excellent

Siti Noorfaizira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
overall decent despite the place being very old. towels provided were limited and chargeable which was not good as some towels were already stained.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

WAH CHEONG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Good location; value for money
Stayed 1 night in Dec 2019

10/10 Excellent

Soon Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been with this hotel for a Long time. To me they are the best and always smiling from front desk to cafe and all even the security are very good and will never switch hotel even there are cheaper ones Thanks you All Harmoni Suite Staff
Stayed 2 nights in Dec 2019

8/10 Good

Kent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great !!!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a little dated, pool looked very clean and showed almost no sign of usage including a lack of a chlorine smell that proved the water is quite clean. The location of the hotel is conveniently placed in a 5-min-walk distance from Nagoya Hill Mall, and about 20-min-walk from where the adult entertainment area is. The room itself is in good condition, though signs of age are everywhere, like some mould in the grouts of the tiles in the bathroom, black stains above the aircon vent presumably because it was the smoking floor, and a square hole where a power outlet might have been. But most importantly, everything in the room worked fine, except for the phone in the washroom.
Stayed 2 nights in Nov 2019

8/10 Good

Eileen, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im glad I found the right hotel ~ location is so central to all major malls and relatively safe. Hotel staff are so friendly and helpful. They even brought up my share of the brekkie buffet for me to our room, as I was not feeling well on the last day. Thank You For Your Hospitality, Harmoni Suites!
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, minutes walk away from Nagoya. Many eateries available around the area. Staff were friendly too
Stayed 2 nights in Nov 2019

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for relaxation
Awesome, staff was polite and friendly, room was tidy and neat, will be coming back again for the fifth time soon.
Stayed 2 nights in Nov 2019

10/10 Excellent

Mohamed Zahril

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staffs
Stayed 1 night in Oct 2019

8/10 Good

ANTHONY

Liked: Staff & service, property conditions & facilities, room comfort
Good
Stayed 9 nights in Nov 2019

6/10 Okay

Azmi

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Asked for no-smoking room but after waiting until 3pm and still not ready, i had to accept smoking room.
Stayed 2 nights in Nov 2019

8/10 Good

Vijayakumar, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and cleaned place ,and its more convinent to stay ...very nearer to many shopping malls .
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Express laundry service not there ?
Express laundry service was not available on Sunday (even though it was mentioned on available menu). This was a little OFF w.r.t my overall experience
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Clean room & convenient location. Friendly front desk staffs
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will come back again
What took me by surprise was that, they offered me an early check it 2hours way before the actual check in time which I didn't even request for it. I was offered 2 bigger room which came with a cosy small kitchen with full set of cooking untensil. Exit thru the back door : less than 5min walk to Nagoya shopping mall Exit thru front door : foodie paradise!! Breakfast buffet is simple and nothing much to complain about. 9/10 hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

bingxing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but a bit noisy on the street
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
It is in a convenient location. But noisy motorists at night can keep you awake.
Stayed 1 night in Oct 2019

10/10 Excellent

Zhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 3 mins easy walk to Nagoya Hill, safe property with security guard, clean hotel suites, friendly staff.
Stayed 2 nights in Sep 2019

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was on ground floor n because there was a motorbike park there n also a place to keep the helmets, we couldn't open our curtains n felt we had a windowless room. But besides that one drawback...all else was great. Will stay there again but not on first floor.😂
Stayed 3 nights in Aug 2019

10/10 Excellent

Siu Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just having a relaxing time in Batam in comparison to the prices of hotels in Singapore
Stayed 2 nights in Aug 2019

8/10 Good

Andrew KL

Travelled with group
Liked: Staff & service, room comfort
Regular golf outing
Hotel is okay. Location is great for us. But toilets is a bit dated. I think they are trying to manage the no smoking policy better than our last visit. Breakfast is very decent. Service staff is excellent. Check in was fast and efficient. Will stay again next visit to Batam
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good: Large room Helpful staff Good location Bad: Breakfast not much variety Facilities not well maintained
Stayed 2 nights in Aug 2019