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Reviews of Biz Hotel Batam

3.5 out of 5
Biz Hotel Batam
Complex Nagoya Newtown T-15, Batam, Batam Island

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 173 reviews" "
Rating 8 - Good. 80 out of 173 reviews" "
Rating 6 - Okay. 43 out of 173 reviews" "
Rating 4 - Poor. 9 out of 173 reviews" "
Rating 2 - Terrible. 4 out of 173 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Alex

Liked: Staff & service
Disliked: Property conditions & facilities
Toilet is poorly maintain. Room lighting is very poor. Shower is only had shower no handheld
Stayed 1 night in May 2024

10/10 Excellent

Camelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating, friendly staffs. Clean room. Very hygienic and comfortable. convenient place to stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

BOON HWEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modest roof-top Swimming pool. Should maintain water condition and chlorinated.regularly.
Stayed 2 nights in Dec 2023

2/10 Terrible

Yogendra Pratap

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this hotel was very terrible. They hide clauses and do not disclose it on Expedia. Here are many. 1. They are totally rude and don't respect customers. 2. They asking deposit for roomkey(Cash, passport, working Id card or secure documents). They do not accept it by online eithor in cash (only Indonasian Rupeea) or your sensitive documents. If a person dont have cash they not accept other currencies and will not allow to check-in. 3. You can not smoke inside the room you have to pay 35 USD. 4. The room is very small and has a smelling area. 5. At 4:15, the Room was not ready, and had to wait outside. I'll not gonna consider this hotel, especially at this price range and not suggested anybody. Please select another good hotel in this price range. Happy stay.
Stayed 1 night in Dec 2023

4/10 Poor

Serene

Stayed 2 nights in Nov 2023

6/10 Okay

Roland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient location.
Stayed 2 nights in Nov 2023

2/10 Terrible

KAH LOKE

Stayed 3 nights in Jun 2023

4/10 Poor

Lim Chia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel is a decent hotel and opposite is Nogaya food court which has a lot of food like A2. Its convienent to find food or have a chill . The breakfast was not fantastic but can fill your stomach. The pool is very small, maybe just nice for 8 children to dip in water. During the check out, i didnt know my dad in law dirted the bedsheets with some stains as his piles burst. The counter service man asked me to go back when i already walked out of the hotel and asked me to pay $20 sing to compensate. Is it up to them to say a price? i was rushing off and it just slipped off my mind to questioned him for black and white or a receipt. He simply say 20 0000 when my hsnds was still holding 2 pieces of 100000 that he returned me as deposit. Will he really put this into the hotel's account? Bedsheets can be washed isnt it? $20 in Indonesia for washing ? In Sing, if i send to Self laundry will cost me less than $10. I booked 4 rooms and they arranged 2 rooms for smoking and 2 rooms for non smoking. There are 2 lights in 2 rooms couldnt off so i have to use towel to cover. Aircon temperature couldnt be adjusted.
Stayed 1 night in Apr 2023

8/10 Good

Mohd Khairul

Stayed 1 night in Mar 2023

8/10 Good

Tan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is accessible to shopping and eating placrs
Stayed 1 night in Feb 2023

8/10 Good

LARRY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay at BIZ hotel👍
Good service, clean room, nice breakfast.
Stayed 1 night in Jan 2023

8/10 Good

Stephan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Melvin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Limited rooms option… mostly are smoking rooms

8/10 Good

Esther Yu Hui

Travelled with partner
Liked: Cleanliness, staff & service
For the price paid, i would not complain about the quality. basic needs are all met. just be prepared that hotel is quite old, hence, many equipment, furniture are not in the best state. however, room is clean, sheets are clean, bath towels smell great.

10/10 Excellent

saleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with everything you needs
Stayed 1 night in Dec 2022

6/10 Okay

Mohd Jasman

Disliked: Cleanliness
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Ang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Gianfranco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Steven, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and breakfast. Warm friendly service.
Stayed 3 nights in Dec 2019

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is near to Nagoya citywalk, Nagoya Hill Shopping Mall and BCS. If they hotel can improve on their housekeeping even better. Slight musty smell in room.
Stayed 2 nights in Nov 2019

10/10 Excellent

Chinadoll3k

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very spacious and comes with full amenities. The whirlpool wasn’t working though and the door latch was broken.
Stayed 1 night in Nov 2019

8/10 Good

Gian

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

2/10 Terrible

Peer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Spacious Rooms and Poor Facilities.
No Cleanliness, Lift Not working, No Spacious Rooms, Very Dirty Environment, Breakfast under the Sun. Not near to Any Shopping Malls and always depends Taxi Service (Additional Pay). Very Narrow Cubicle Shower. Just Imagine, if you Pay for 4-5 Star Hotel Room Rent and you get the above.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

BOON CHYE

Liked: Staff & service
Aircon was cool room is a bit old , we when for the breakfast at 9am but not much food on buffet .
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Charlotte

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If they could upkeep the room condition that would be great. Room and towels have musty moldy smell, sheets and pillows have stains and room furnitures rundown. This is not my 1st time staying but I hope the hotel could do some maintenance.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Staff are friendly. Speedy check-in. Only thing is the inclusive breakfast, need to find your own seat, must wait for seat.. When we arrive the cafe, most food are empty. Food and spread was so so..
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Overall satisfaction with staffs, cleanliness ,quiet surrounding
Stayed 1 night in Jul 2019

6/10 Okay

ELLDEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Around the hotel is good. Food and pub . I love Grabcar accessible to hotel pick up and drop off. I also no idea why towel got bad smell
Stayed 1 night in Jul 2019

10/10 Excellent

RIKAMIA YOSEPFINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Charlotte

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room 801 which I stayed for 2 nights overall seems fine. But it need some maintenance, wallpapers has stains (looks like blood stain), curtains are dusty when drawn, soundproofing is bad. I have water seeping in when its raining outside. Towels always have a weird stench. If the hotel could do some refurbish n upkeep with the house cleaning it will be perfect.
Stayed 2 nights in Jun 2019

8/10 Good

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good
Stayed 1 night in Jun 2019

6/10 Okay

Sardar Harcharan

Disliked: Cleanliness, property conditions & facilities, room comfort
Room booked was not up to expectation. Bedsheet h
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got many variety food for breakfast,convinient area just walk few min reach DC mall Overall it's okay.will stay again next time
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good and clean that all I have to say in the review
Stayed 1 night in Apr 2019

8/10 Good

Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fanasty
Hotel roof top with good view able to relax over beer at rooftop bar and the room are clean and comfortable.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room carpet need to vacuum everyday. Iron with exposed wire might be danger.
Stayed 2 nights in Apr 2019

10/10 Excellent

Munshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

ALAUDDIN

Liked: Staff & service, property conditions & facilities, room comfort
1st Stay in Biz Hotel
All was okay except that the toilet had a pungent snell like a choked drain. In addition, a bidet in the toilet will be better for Muslims to wash.
Stayed 2 nights in Dec 2018

8/10 Good

Joseph Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay for a short break .
Stayed 1 night in Dec 2018

8/10 Good

SAHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Chia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Mohd Jasman

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1St time staying biz hotel, to my surprise, everything is up to standard. Staff helpful, room clean, good variety of breakfast. Definitely will stay at this hotel when go batam
Stayed 1 night in Nov 2018