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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, secretarial services, and limo/town car service.
Public areas are equipped with complimentary wired high-speed Internet access. Event facilities include a meeting/conference room, exhibit space, and banquet facilities. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Best Western Hotel Merian am Rhein is a smoke-free property.
Room Amenities
Rooms
Best Western Hotel Merian am Rhein offers 63 accommodations with safes and complimentary newspapers. Balconies open to city or river views. Select Comfort beds feature premium bedding. 40-cm flat-panel televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wired high-speed Internet access. Business-friendly amenities include desks and direct-dial phones with voice mail; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and windows that open. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
All guestrooms are non-smoking.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Showing 1 - 10 results (of 10)
out of 10 reviews
“Idéalement placé, au bord du RHIN, cadre et accueil sympathique”
Tout était parfait: personnel très aimable, restaurant sur le RHIN très agréable et proposant des bons plats de poisson; chambres confortables. Aucun point négatif.
“Early Check-In”
I arrived prior to the stated check-in time. They were so accommodating. As soon as my room was clean and available (10:30a.m.), I was given access!
“immaculate hotel with perfect location”
immaculately clean room with amazing view of the Rhine, free minibar water & juice, free internet, full size bathtub and excellent shower, comfortable bed with down duvet and pillows, Nespresso machine in the room, quiet and double glazed, right next to a tram stop, business centre with free computer access and printing for boarding passes/whatever, free plug adaptors and plenty of wall sockets. what more do you need? perfect.
“Well located hotel”
This is a comfortable, well located hotel with friendly staff. Car park is a bit too small so had to levae the car keys with the hotel staff to allow them to move care if required but it is secure. Basel (like Switzerland in general) is expensive but this hotel is good value.
“Wonderful Location”
Perfect location, right on the river with scenic views of the river and city. A pleasant path for walking along the river, with outside dining at neighboring cafes. The hotel gave us each free daily pass to the public tram transportation good for the entire day to travel all over the city. Nice restaurant with old style dining room. Comfortable beds. I would definately ecommend staying here when in Basel.
“Nice and convenient location”
Inside is mainly in grey and a little dull Redecoration will give a lift to the hotel I felt it was quite expensive for what I got The room was quite basic but nice view compensated convenient for tram
“convenient location with a great view”
Great river view and extremely convenient location with tram and bus stops just outside. Can also walk along the promenade of the river just by going downstairs from the hotel. Front desk was friendly. Room cleaning person not so friendly - she knocked on our door to try to get us up and out early so she could be done with the room! Other than that, no problems. Many museums and architecture to see in and around the city - would take you days just to do that.
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“Trying to be more than it actually is”
Other than having probably the best view in Basel, it doesn't impress. And that is if you get the river facing room. For a four star hotel it just looks too tired and is in need of modernization. Our room type had the word grand in it, so we were a little disappointed when it was just a room that was very small. At the reception they explained it's French style, so I guess it has to be tiny then. The bed was quite small and pushed against the wall, TV was tiny. Also a shower curtain (sticks on you when you shower) and a huge old fashioned hair dryer are not things you'd expect in a hotel of this level. The balcony off our room and the view from it were absolutely wonderful though. The location as well is ideal, very central. Overall if you get a good price, it's OK.
“Did not live up to expectations”
The hotel did not honor my reservation for a river view room; instead giving me a 'city view' which was a view of a dilapidated building and wooden delivery pallets on the ground. When I went to the front desk, both front desk personnel became argumentative. Because I am a very calm person, I didn't understand where this 'attitude' came from. I was willing to take the loss on a prepaid room and go somewhere else, but everything decent was booked. At night, the noise from the nightclub below made sleep difficult. The city itself was wonderful, but I missed out on the full experience that I had been looking forward to. With good hotels in the same area, I would recommend looking into them first rather than risk arrogant hotel staff and not having your room request honored.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 10)
The preferred airport for Best Western Hotel Merian am Rhein is Basel (BSL-EuroAirport) - 6.2 km / 3.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
