2 outdoor pools
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Reviews of Hotel Villa Azul

3 out of 5
Hotel Villa Azul
Camino a Conchero #1, Barra de Navidad, JAL

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Stayed 11 nights in Nov 2023

8/10 Good

BRIAN

Stayed 2 nights in Mar 2023

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, great experience, very nice people.
Stayed 3 nights in Feb 2023

6/10 Okay

Kim

Stayed 14 nights in Feb 2023

6/10 Okay

Cosmo

Travelled with partner
Disliked: Property conditions & facilities
The pool was nice but they only turned on the water slide once in 3 days
Stayed 3 nights in Feb 2023

8/10 Good

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pools were very pretty & clean. The temperature of the water was great. The common areas were also kept very clean. When we had a concern about something, the manager dealt with it right away. My only complaint is that the bed was rock hard.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The best place , all room very clean , the service is the best
Stayed 1 night in Jul 2020

4/10 Poor

Robert

Disliked: Staff & service
A real disappointment.
Very disappointing stay. Hard to locate on a very rough gravel drive with no signage. Seems like a resort that was built and never finished. Tiny room. No soap or shampoo. The bed was comfortable and pool was nice but overall was generally unsatisfactory. Room was clean but no refrig., no drinking water, and wifi didn't reach my room. I left after 4 nights and forfeited my last two prepaid nights. Obviously, I would not recommend this hotel until it is finished and they have their act together. I booked another hotel to get out of this disappointment.
Stayed 6 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had so much cockroach spray I couldn't breath. No mini fridge, no chairs on the patio. The guy at the front desk and owner told me I could cancel my reservation and he'd okay it with expedia, they didn't.
Stayed 4 nights in Feb 2020

4/10 Poor

Kailash

Travelled with family
Stayed 1 night in Jan 2020

10/10 Excellent

José Leonardo

Stayed 2 nights in Oct 2023

10/10 Excellent

Laura

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Muy limpio, amplio, agradable muy buen servicio precio acuerdo con las instalaciones si volveria a hospedarme. Me gustaria que tuviera servicio de alimentos
Stayed 4 nights in Apr 2023

10/10 Excellent

Isela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene habitaciones cómodas y una alberca fabulosas.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para hospedarse
Nos recibieron y atendieron bien, la habitación estaba limpia, es agradable y tranquilo.
Stayed 2 nights in Apr 2023

10/10 Excellent

Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad, un ambiente muy agradable y seguro, trato amable.
Stayed 2 nights in Feb 2023

8/10 Good

Jaime

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Mi experiencia
La experiencia fue buena en general, sin embargo, hubo una confusión debido a que el pago con tarjeta no lo tenían registrado en la computadora del hotel y eso fue muy incómodo, hasta que se hizo la aclaración vía telefónica con Hoteles.com.
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel excelente, muy limpio, solo que ustedes ofrecen camas king Aidee y son hoteleros o poco menos de matrimonial
Stayed 5 nights in Dec 2019