Lobby

Reviews of Occidental Barcelona 1929

3 out of 5
Occidental Barcelona 1929
de la Creu Coberta, 20-22, Barcelona, Catalonia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 468 out of 663 reviews" "
Rating 8 - Good. 147 out of 663 reviews" "
Rating 6 - Okay. 33 out of 663 reviews" "
Rating 4 - Poor. 8 out of 663 reviews" "
Rating 2 - Terrible. 7 out of 663 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maryam

Liked: Cleanliness
Cleanness, location, staff !!! Close to airport bus, subway!! Totally location is great!! I enjoyed staying in Occidental Barcelona 1929 and I recommend this hotel to other's! The room has whatever you need! Safety box, small fridge, steamer, blow dyer, coffee maker, electric kettle! Mattresses are great! TV, free Wifi, nice roof top!’
Stayed 5 nights in May 2024
Response from Occidental Barcelona 1929 on May 20, 2024
Dear Maryam,Thank you for your positive feedback.We are delighted to know that our hotel's cleanliness met your high standards and that the central location contributed positively to your Barcelona experience. It's wonderful to hear that our staff's dedication to service excellence resonated with you. Your appreciation for the convenient access to the airport bus and subway as well as the comprehensive amenities provided in your room, including the safety box, minibar, and coffee maker, is greatly valued. We are also pleased that the comfort of our mattresses and the availability of free Wi-Fi enhanced your stay. Furthermore, it brings us joy to learn that you were able to enjoy the stunning rooftop views, which are indeed a highlight for many of our guests.We look forward to welcoming you back on a future occasion.Best regards,Occidental Barcelona 1929

6/10 Okay

Michael

Travelled with group
Check in was terrible, took forever and they could not seem to manage more than one item at a time. Considering we were pre booked it should have taken 5 minutes maybe….. not 30!
Stayed 3 nights in May 2024
Response from Occidental Barcelona 1929 on May 20, 2024
Dear Michael,Thank you for your review.We regret that your stay with us fell short of your expectations.We take pride in our high levels of customer service and were concerned to receive your comments. Please accept our sincere apologies and rest assured that this matter will be discussed with the reception team so that we may address our procedures. However, we also understand that you may have stayed with us during a time of high occupancy and at a peak period, nevertheless, we are committed to studying ways to improve in this aspect.We hope to welcome you again in the future. Best regards,Occidental Barcelona 1929

10/10 Excellent

Myrta, Trujillo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent location near attractions, restaurants, tourist bus, shopping.
Stayed 9 nights in May 2024
Response from Occidental Barcelona 1929 on May 20, 2024
Dear Myrta,Thank you for your positive feedback.We are thrilled to learn that our staff's friendliness, the hotel's prime location, and the proximity to various attractions and facilities provided you with an excellent base for exploring the wonders of Barcelona.We look forward to welcoming you back on a future occasion.Best regards,Occidental Barcelona 1929

10/10 Excellent

Olorunkemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs Convenient location
Stayed 3 nights in Mar 2024
Response from Occidental Barcelona 1929 on May 17, 2024
Dear Guest,Thank you for taking the time to review your stay.It is delightful to learn that our staff's friendliness contributed positively to your stay, and that you found the location to be convenient for your needs. Your appreciation of the cleanliness of our rooms and the overall condition of the hotel is highly valued, as we strive to maintain the highest standards.We look forward to welcoming you back on a future occasion.Best wishes,Occidental Barcelona 1929

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed for one night before flying home. We were able to walk from the train station which was great. We did not do anything outside the hotel but it was in a location beside the shopping mall that was converted from a bull ring. We at breakfast and dinner at the restaurant and both were excellent. We had a look on at the top floor deck and wish we had had time to stay for a drink. It looked awesome. Would stay again.
Stayed 1 night in May 2024
Response from Occidental Barcelona 1929 on May 14, 2024
Dear Lesley,Thank you for your positive feedback.It is delightful to know that our location, conveniently close to the train station and adjacent to unique shopping experiences, added value to your stay. We are also glad that you enjoyed both meals at our restaurant, where we strive to offer delicious local dishes prepared with fresh, seasonal products.Your appreciation for the cleanliness and amenities of your room, as well as the overall condition of Occidental Barcelona 1929, truly warms our hearts. The positive remarks on the service provided by our team reflect our commitment to guest satisfaction. Furthermore, we are pleased that the view from our top floor deck captured your interest, and we regret that time constraints prevented you from enjoying a drink there.We look forward to welcoming you back on a future occasion.Best regards,Occidental Barcelona 1929

10/10 Excellent

Maikel, HIALEAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and cozy rooms.
Stayed 2 nights in May 2024
Response from Occidental Barcelona 1929 on May 14, 2024
Dear Maikel, Thank you very much for your kind feedback.It's a pleasure to know that our prime location contributed positively to your experience, and that our rooms met your expectations in both comfort and cleanliness. We're also glad to hear that the condition of our hotel and the service provided by our staff lived up to your standards.We look forward to welcoming you back for another memorable experience.Best wishes,Occidental Barcelona 1929

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Occidental hotel was superb. The check in and out was quick and easy. There is a metro station just around the corner so it’s easy to get all around Barcelona. Plenty of shops and restaurants all around the area.
Stayed 3 nights in May 2024
Response from Occidental Barcelona 1929 on May 13, 2024
Dear Elizabeth,Thank you for your positive feedback.It delights us to know that the check-in and out process met your expectations for efficiency and ease. Our central location, just steps away from the metro station and amidst a vibrant array of shops and restaurants, is indeed one of the many perks of staying with us.We look forward to welcoming you back on a future occasion.Best regards,Occidental Barcelona 1929

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great place I enjoyed staying here
Stayed 1 night in Apr 2024
Response from Occidental Barcelona 1929 on May 10, 2024
Dear Diego, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Occidental Barcelona 1929

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
Very busy part of town.
Stayed 1 night in Apr 2024
Response from Occidental Barcelona 1929 on May 7, 2024
Dear James,Thank you for your review.We note that you found our location to be quite bustling. Our central placement in Barcelona is indeed lively and connected, offering guests the convenience of exploring the city's attractions with ease. We regret if the vibrancy of the area did not meet your expectations of tranquility.It is pleasing to hear that the cleanliness of our rooms met with your satisfaction. We take immense pride in maintaining our rooms to the highest standards for our valued guests. Additionally, we are gratified that you were content with the service provided. Our team is dedicated to ensuring that each guest's experience is comfortable and enjoyable.We hope to welcome you again in the future. Best regards,Occidental Barcelona 1929

10/10 Excellent

Djulcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel. It was easy to locate and the location was perfect as everything was within a stone's throw, such as the metro, bus, and Tapas joints. It was quite convenient. The only drawback I experienced was the absence of a microwave in the room, which made it impossible to reheat the leftover food I had. Other than that, I have no complaints. It was a perfect 10/10 experience.
Stayed 9 nights in Apr 2024
Response from Occidental Barcelona 1929 on Apr 20, 2024
Dear Guest,We appreciate that you took the time to share your experience with us.We are glad to hear that you found our location convenient and everything needed was just a short distance away, including metro access, bus services, and local dining options.However, we regret that the absence of a microwave in the room caused you any inconvenience. We understand the importance of such amenities for our guests' comfort. While we strive to provide a range of facilities, we apologize for any shortcomings and appreciate your understanding.Your positive comments about the cleanliness of the room, the condition of the hotel, and the service provided by our team have been received with great pleasure. It is heartening to know that these aspects contributed to a 'perfect 10/10 experience' for you. We take great pride in maintaining high standards at Occidental Barcelona 1929 and it’s rewarding to hear that these efforts resonate with our guests.We hope to welcome you back. All the best.Occidental Barcelona 1929

10/10 Excellent

MARIA

Stayed 3 nights in Apr 2024

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really modern and clean, rooftop pool and bar area was beautiful , staff very friendly, good size room and easy to get to and from hotel, would recommend
Stayed 2 nights in Apr 2024
Response from Occidental Barcelona 1929 on Apr 16, 2024
Dear Guest, Thank you very much for your kind feedback.Your commendation of our modern and clean facilities fills us with pride, and we are thrilled that our rooftop pool and bar area provided a beautiful backdrop to your visit. Our staff will be pleased to know that their friendliness contributed to your positive experience. We're also glad that the room size met your expectations and that you found our location convenient for easy travel to and from the hotel. It's wonderful to receive your recommendation, and we're thrilled that Occidental Barcelona 1929 has left such a lasting impression on you.Thank you once again for choosing us for your stay in the heart of Barcelona, and for sharing such positive feedback.We look forward to welcoming you back for another memorable experience.Best wishes,

10/10 Excellent

Kathy, HOLLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, 10-15 minute walk from Barcelona Sants station. Many dining options nearby.
Stayed 1 night in Apr 2024
Response from Occidental Barcelona 1929 on Apr 17, 2024
Dear Kathy,Thank you for your positive feedback.It is delightful to know that our excellent location, a mere stone's throw from Barcelona Sants station, significantly contributed to the enjoyment of your stay. We take pride in our hotel's proximity to a variety of dining options, ensuring that our guests have the pleasure of choice right on their doorstep.Your commendation of the room's cleanliness, the overall condition of the hotel, the dedicated service provided by our team, and the quality of our room amenities is greatly appreciated. These aspects are a testament to our commitment to delivering a comfortable and enjoyable experience at Occidental Barcelona 1929. It is our hope that the memories of your visit will bring a smile to your face until we have the pleasure of welcoming you back.We look forward to welcoming you back on a future occasion.Best regards,Occidental Barcelona 1929

8/10 Good

joongku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel, it was really easy to get to from the airport and the breakfast was great!
Stayed 4 nights in Mar 2024
Response from Occidental Barcelona 1929 on Apr 5, 2024
Dear Julie,Thank you for your positive feedback.It is delightful to hear that our strategic location provided a convenient start to your visit and that our breakfast offerings were able to add enjoyment to your mornings. Your praises for the cleanliness of our rooms, the condition of our hotel, and the quality of service are greatly appreciated and serve as an encouragement to our dedicated team. We are also pleased to know that the amenities in your room contributed positively to your overall experience.We look forward to welcoming you back on a future occasion.Best regards,Occidental Barcelona 1929

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Beautiful hotel.
Stayed 1 night in Mar 2024
Response from Occidental Barcelona 1929 on Apr 5, 2024
Dear Luis, Thank you very much for your kind feedback.It is delightful to hear such positive feedback regarding our prime location and the beauty of our hotel. We take pride in maintaining impeccable cleanliness, and we're thrilled that this was reflected during your stay. The condition of our property and the high level of service we strive to provide are aspects we hold in high regard, so your satisfaction in these areas is truly rewarding to us.Should you decide to visit us again, we look forward to providing another memorable experience.We look forward to welcoming you back for another memorable experience.Best wishes,Occidental Barcelona 1929

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for sight seeing, great views, good for the metro
Stayed 3 nights in Mar 2024
Response from Occidental Barcelona 1929 on Apr 5, 2024
Dear Claire,Thank you for your positive feedback.It delights us to hear that our prime location provided the perfect starting point for your sightseeing adventures and that the majestic views added to the enjoyment of your visit. The ease of metro access is indeed a highlight many of our guests appreciate, and we're glad it enhanced your experience. Our team takes great pride in maintaining the hotel's condition and ensuring the cleanliness of our rooms, so your compliments are truly appreciated. Likewise, we are thrilled that the amenities provided in your room contributed to a comfortable and enjoyable stay. Exceptional service is what we strive for, and knowing we met your expectations is very rewarding.We look forward to welcoming you back on a future occasion.Best regards,Occidental Barcelona 1929

10/10 Excellent

Cristina

Stayed 1 night in Mar 2024

10/10 Excellent

Juan Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Martyn

Travelled with partner
Liked: Cleanliness, staff & service
Shame the pool was out of action, otherwise great. Breakfast was fantastic.
Stayed 4 nights in Mar 2024
Response from Occidental Barcelona 1929 on Mar 17, 2024
Dear Martyn,Thank you for your review.We are sorry that the swimming pool was not available during your stay, and we appreciate your understanding. The pool is a highlight of our hotel and we look forward to its reopening, which will allow guests to enjoy the stunning views from our rooftop once again.We are delighted to hear that you enjoyed the breakfast and found the room cleanliness to your satisfaction. Our team works diligently to provide a comfortable and pleasing environment for our guests.We look forward to welcoming you back. Best regards,Occidental Barcelona 1929

10/10 Excellent

Neida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 3 nights here at this hotel. I had such a pleasant experience I really enjoyed my stay. The only thing I would say is that their outlets aren’t compatible with everyday things light a flat iron or my phone charger, there’s a separate peice you’d have to purchase or leave your phone downstairs with the staff to charge, which as for someone who is traveling alone, was not an option. They should accommodate with providing extension cords especially for travelers who come from areas where the outlet is different or at the very least let me know before booking.
Stayed 3 nights in Mar 2024
Response from Occidental Barcelona 1929 on Mar 14, 2024
Dear Neida,We appreciate that you took the time to share your experience with us.We regret to hear about the inconvenience you experienced with the compatibility of our electrical outlets. We strive to ensure all our guests have a seamless experience, and we apologize this was not fully met in your case. We appreciate your suggestion and will take it into consideration. We are thrilled you had a pleasant stay overall, enjoyed the cleanliness of our rooms, the condition of our hotel, and the service provided by our team. It's also great to know that the amenities in your room contributed positively to your stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Occidental Barcelona 1929

10/10 Excellent

Moo Whan

Stayed 4 nights in Mar 2024

10/10 Excellent

Luis AF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Mar 2024
Response from Occidental Barcelona 1929 on Mar 7, 2024
Dear Luis, Thank you very much for your kind feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back for another memorable experience.Best wishes,Occidental Barcelona 1929

10/10 Excellent

Ioana

Stayed 1 night in Mar 2024

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern hotel which exceeded expectations
Stayed 4 nights in Feb 2024
Response from Occidental Barcelona 1929 on Mar 1, 2024
Dear Guest, Thank you very much for your kind feedback.We are thrilled to hear that our hotel exceeded your expectations and that you found our rooms to be immaculately clean. Your appreciation for our modern facilities and the level of service provided by our team is incredibly gratifying. It's also wonderful to know that our room amenities contributed to a comfortable and enjoyable stay for you.We have taken note of your comments regarding the hotel's condition and assure you that our commitment to maintaining our property is unwavering.We look forward to welcoming you back for another memorable experience.Best wishes,Occidental Barcelona 1929

10/10 Excellent

Hormoz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room & convenient location.
Stayed 2 nights in Feb 2024
Response from Occidental Barcelona 1929 on Feb 25, 2024
Dear Guest,Thank you for taking the time to review your stay.We are delighted to hear that you found our staff friendly, our rooms clean, and our location convenient. Your appreciation of the room cleanliness and hotel condition reflects our commitment to providing a comfortable and welcoming environment. It's gratifying to know that the service and room amenities met your expectations and contributed to a positive experience during your stay.We look forward to welcoming you back in the future, best regards,Occidental Barcelona 1929

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff are friendly. Hope hotel can provide luggage rack and box tissue in the guest room.
Stayed 3 nights in Feb 2024
Response from Occidental Barcelona 1929 on Feb 23, 2024
Dear Guest,Thank you for sharing your review of your stay with us.We sincerely apologize for any inconvenience caused by the absence of a luggage rack and tissue box in your room. Our aim is to provide the utmost comfort and convenience for our guests, and we have noted your valuable feedback.We are delighted to hear that you found our hotel nice and our staff friendly. It's also rewarding to know that you were pleased with the room cleanliness, the hotel condition, service, and room comfort. Your satisfaction in these areas is a testament to our team's dedication to delivering high-quality hospitality.The whole team certainly hope we can welcome you back on another occasion.Best regards,Occidental Barcelona 1929

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
Stayed 1 night in Jan 2024
Response from Occidental Barcelona 1929 on Feb 5, 2024
Dear Guest,Thank you for taking the time to review your stay.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you back in the future.Best regards,Occidental Barcelona 1929

8/10 Good

costas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay....
Great hotel in good location to get to all the sightseeing and stiges very easily and quickly. The breakfast is very very basic for the €18 i would grab breakfast elsewhere if possible. Receptionist very polite and helpful i would say breakfast staff need to try and be a little more friendly as the mood at breakfast is a little dull.
Stayed 3 nights in Jan 2024
Response from Occidental Barcelona 1929 on Feb 5, 2024
Dear Costas,Thank you for your review.We're also glad to know that the cleanliness and condition of our hotel, as well as the comfort of your room, met your standards and contributed positively to your stay.We are sorry to hear that our breakfast offerings did not meet your expectations. Your feedback is invaluable, and we continuously strive to improve our culinary experience. It is delightful, however, to note your appreciation for our convenient location and the helpfulness of our reception team. We are committed to ensuring a welcoming environment at all times and will look into your comments regarding the breakfast staff to ensure that our guests always feel at ease during their dining experience.We hope to see you again in the future. Kind regards,Occidental Barcelona 1929

8/10 Good

Hadany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good just small stuff, will come back anyway
In 1st few days, there was only one coffee machine with a fully booked hotel, and breakfast items were not restocked promptly. The shower drain in my room was faulty, I have reported it to the front desk but it was never fixed. in general, rooms are small, with no closets or drawers, just a small bar for hanging items.
Stayed 8 nights in Jan 2024
Response from Occidental Barcelona 1929 on Feb 5, 2024
Dear Guest,We appreciate that you took the time to share your experience with us.We are sorry to hear about the inconveniences you encountered with the coffee machine and the shower drain during your stay. Please rest assured that we aim to provide an exceptional experience for all our guests, and we regret that we fell short in this instance. While our rooms are designed to maximize space and provide an open and modern aesthetic, we understand that preferences for room storage can vary.We are delighted to know that despite these issues, you found our hotel clean and enjoyed the overall condition and comfort of your hotel room. It's heartening to hear that you would consider returning to us.We look forward to welcoming you back for another stay in the future.Best wishes,Occidental Barcelona 1929

8/10 Good

Semih Can

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit small but other than everything was good
Stayed 3 nights in Jan 2024
Response from Occidental Barcelona 1929 on Jan 31, 2024
Dear Semih Can,Thank you for your review.We are sorry to hear that the room size did not meet your expectations. We aim to provide a comfortable stay for all our guests and appreciate your feedback on this matter.Your positive remarks on room cleanliness, hotel condition, service, and room amenities are truly encouraging and reflect our commitment to offering an exceptional stay.We hope to welcome you back in the future. Best wishes,Occidental Barcelona 1929

8/10 Good

Inaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are quite compact, pictures on the website don't reflect the true size of the room, despite that we had a fantastic stay. Friendly staff, spotless hotel, perfect location with views of Montjuich from our room window and amazing breakfast every morning. We definitely recommend this hotel.
Stayed 3 nights in Jan 2024
Response from Occidental Barcelona 1929 on Jan 16, 2024
Dear Iñaki,Thank you for your review.We apologize if the room size did not fully meet your expectations. We are glad to hear that our staff's friendliness, the hotel's cleanliness, and the prime location contributed to a fantastic stay. It is delightful to know that the views from your room and the breakfast provided were highlights of your visit. We appreciate your recommendation and the high ratings for our cleanliness, condition, and service.We hope to welcome you back in the future. Best wishes,Occidental Barcelona 1929

10/10 Excellent

Jose Miguel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!!
Stayed 3 nights in Jan 2024
Response from Occidental Barcelona 1929 on Jan 13, 2024
Dear Enrique, Thank you very much for your kind feedback.We are, nevertheless, pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Occidental Barcelona 1929

8/10 Good

Caprice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Room was nice and clean! Was cleaned daily! Called reception one evening as needed more towels and they brought them up within 5 mins! Booked to stay here again
Stayed 2 nights in Dec 2023
Response from Occidental Barcelona 1929 on Jan 7, 2024
Dear Caprice,Thank you for your positive feedback.We're thrilled to hear that the cleanliness and condition of our rooms met your expectations, and that our team was able to promptly respond to your request for additional towels. It's also great to know that you've decided to book another stay, which is the highest compliment we could receive.We look forward to welcoming you back on a future occasion.Best regards,Occidental Barcelona 1929

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Takeshi

Stayed 2 nights in Dec 2023

8/10 Good

Pavlo

Stayed 6 nights in Dec 2023

10/10 Excellent

Daniela

Stayed 1 night in Dec 2023

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel
Great & convenient hotel located right next to Placa D’Espanya. There are 3 metro lines located within a 2-3 minutes walking distance of the hotel and it is right next to the bus line that runs to the airport. Overall, the room was very nice and clean, the staff were very helpful and friendly, and the breakfast was very good.
Stayed 2 nights in Dec 2023
Response from Occidental Barcelona 1929 on Dec 28, 2023
Dear Patrick, Thank you very much for your kind feedback.We're thrilled to hear you found the hotel's location convenient and our proximity to transit options beneficial for your travels. It's also rewarding to know that the cleanliness of your room met your expectations and that our staff's friendliness contributed positively to your stay. Your appreciation for the breakfast offerings is equally valued, as we strive to provide a delightful dining experience with our local cuisine at GROCS restaurant.We look forward to welcoming you back for another memorable experience.Best wishes,Occidental Barcelona 1929

6/10 Okay

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything is fine except we didn’t receive two beds per room like we reserved. And, our toilet didn’t work properly.
Stayed 3 nights in Dec 2023
Response from Occidental Barcelona 1929 on Dec 28, 2023
Dear Stephen,Thank you for your review.We're glad to hear that our overall service and the cleanliness of our rooms met your expectations. We strive to provide a comfortable and welcoming environment for our guests. We are sorry to hear about the issues you experienced with the bedding and the toilet in your room. Please rest assured that we are committed to providing fully functional amenities and a stay that meets all your needs. While we cannot change the past, we are constantly working on improving the experiences of our valued guests.We look forward to welcoming you back. Best regards,Occidental Barcelona 1929

10/10 Excellent

Peter, Edinburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos

Stayed 1 night in Dec 2023

4/10 Poor

ann-marie

Liked: Cleanliness
Disliked: Staff & service, room comfort
Zero Customer Service
Despite emailing twice to request an earlier check-in (small fee payable) they were unable to provide anything. Judging by the lack of other guests that day, evening and the following morning they definitely were not full so could have accommodated such a request. But judging by the bored, couldn't care attitude of the 3 reception staff sat behind desks, they just weren't bothered about any type of service. The room was one of the smallest we've ever had, though it was functional. No restaurant of an evening - though we had an amazing dinner at a restaurant 100 metres away. The continental breakfast was adequate but despite the fact we were the only 2 in there with 5 staff, it was soulless and clinical. I had placed our luggage at the end of a sofa while waiting for my wife to go to the bathroom - and was abruptly informed by reception "sir, you cannot leave luggage there" - and that sums up the whole experience. The staff at this hotel believe they are there for their own benefit and have zero customer service skills.
Stayed 1 night in Dec 2023
Response from Occidental Barcelona 1929 on Dec 23, 2023
Dear Marie,Thank you for taking the time to review your recent stay at our hotel.We regret that your stay with us fell short of your expectations.It is with great concern that we read your comments about our reception team as their service has been praised many times for professionalism and genuine friendliness and we assure you that what you have described is not the norm for us. We appreciate you taking the time to inform us of your personal experience and assure you that your review will be addressed with all departmental managers for evaluation and action as needed.We have taken good note of your remarks concerning check-in and apologize for the delay you experienced. We appreciate your insight; we will do our utmost to improve this aspect of our services and once again, extend our sincere apologies for any inconvenience caused.We hope to see you in the future. Kind regards,Occidental Barcelona 1929

10/10 Excellent

SHARICKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amenities, staff, cleanliness. 20/10. Incredible service and access to public transportation. If visiting Barcelona, would stay here again and again!
Stayed 2 nights in Dec 2023
Response from Occidental Barcelona 1929 on Dec 18, 2023
Dear Shari,Thank you for your positive feedback.We're thrilled to hear that our location provided you with convenient access to public transportation, making your exploration of Barcelona seamless. It's gratifying to know that the level of cleanliness and the quality of service met your expectations, contributing to an incredible stay. Our team takes great pride in offering well-appointed amenities, and your high marks for room amenities validate our efforts to ensure a comfortable and enjoyable experience for all our guests.We look forward to welcoming you back on a future occasion.Best regards,Occidental Barcelona 1929

10/10 Excellent

Hye Suk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very closed to where I want to go like restaurants, shops. Easy to get rides. Clean and kind stuffs.
Response from Occidental Barcelona 1929 on Feb 5, 2024
Dear Hye Suk,Thank you for your positive feedback.We are delighted to hear that our convenient location, cleanliness, and the kindness of our team contributed positively to your stay. It's wonderful to know that you found our proximity to local attractions, shops, and transport options ideal for your needs.We look forward to welcoming you back on a future occasion.Best regards,Occidental Barcelona 1929

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel y new and stylish, great location either to walk or take the metro! Good staff and lovely rooms! Great choice in Barcelona!
Stayed 2 nights in Dec 2023
Response from Occidental Barcelona 1929 on Dec 11, 2023
Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that you appreciated the hotel's prime location, convenient for both walking and metro access, ensuring a pleasant stay in Barcelona. It's wonderful to know that our staff made a positive impression and that the quality of our rooms met your expectations, providing a comfortable and stylish retreat. Your satisfaction with the room cleanliness and overall condition of the hotel is a testament to our team's dedication to excellence.We look forward to welcoming you back for another memorable experience.Best wishes,Occidental Barcelona 1929

10/10 Excellent

Sheamus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here, facilities clean, friendly staff, great location. Will definitely be back!
Stayed 1 night in Oct 2023
Response from Occidental Barcelona 1929 on Dec 6, 2023
Dear Sheamus, Thank you very much for your kind feedback.We're delighted to hear that our staff's friendliness contributed to your enjoyable stay and that our central location met your expectations. It's wonderful to know that you found our facilities to your satisfaction and that the cleanliness of the room added to your comfort during your visit. We appreciate your loyalty and are glad that you're considering returning to us for another stay.We look forward to welcoming you back for another memorable experience.Best wishes,Occidental Barcelona 1929