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Reviews of Grand Alpine Hotel

3 out of 5
Grand Alpine Hotel
88/15-17 Phetchaburi Rd., Phayathai Ratchathewi, Bangkok, Bangkok

Reviews

6.2
Rating 10 - Excellent. 10 out of 116 reviews" "
Rating 8 - Good. 33 out of 116 reviews" "
Rating 6 - Okay. 39 out of 116 reviews" "
Rating 4 - Poor. 16 out of 116 reviews" "
Rating 2 - Terrible. 18 out of 116 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

2.8/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Jatinder

Liked: Staff & service
Disliked: Property conditions & facilities
Good
Stayed 1 night in Mar 2024

2/10 Terrible

May Phyo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before the staff was good now they change even they don’t want to talk to the customer in a proper manner I’m one one the letter ng team customer ever year I stay there when I said hello to one of the worker he behaves that he doesn’t know me and also I saw one the girl receptionist he had fights with the customer because the customer San was stacked in to the elevator but instate of helping she was shouting on the customer over all this year was not a good experience at grand alpine hotel I hope the management change in to positive .
Stayed 3 nights in Apr 2019

6/10 Okay

Jason

Travelled with family
Disliked: Amenities, property conditions & facilities
Furniture very old and need to be replaced. I will not recommend this hotel to my friends.
Stayed 4 nights in Mar 2019

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed got bed bug and the television is spoil.Already inform them but nothing had been done.
Stayed 3 nights in Feb 2019

6/10 Okay

Suz, Malaysia

Liked: Staff & service
Disliked: Cleanliness
This is a budget hotel, strategically located in the central of pratunam. It is very close to the Pratunam Market, 7eleven, street food and massage area. Suitable for short stay. Condition and comfort of the room is pretty bad. But for the price we are paying, can't expect too much from them.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 4 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, dirty, unmanageable
The room is very dirty.. first time we check in, we have a problem with the aircondition, we managed to change our room after 3 times complain about the aircond. The new room they give us there’s a lot of bed bugs. Toilet was dirty, sometimes there’s a baby cockroach running at the floor. Only the good is the hotel is walking distance to muslim restaurant and night market
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After confirmation not given room
After pay another money they give room at 1 am instead of 2 pm 12 hours late horrible experience with Expedia not go for booking any more with Expedia and grand alpine
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Excellent location for shopping.
If you like Indian food, hotel is nicely located with heaps of stuff to do around. Room could have been cleaner.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2017

2/10 Terrible

Sami, UAE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster
We stayed their bcoz of the location- near the market ( patunam market) however this is the worst 3 stars hotel i believe, no towels no soap no sleepers no hangers etc... Honestly it is way below the hotel industry standards. All the hotel photo in the website are fake.. Never try it again
Stayed 1 night in Dec 2017

6/10 Okay

Punith

Staff were very helpful

4/10 Poor

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel & close to phatunum market
Nice location & hotel is near to phatunum market but a little bit noisy..hotel staff is quite friendly & willing to help

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I like the hotel, it's near the Pratunam Market.
The hotel was nice and comfortable. However, sometimes the smell in the lobby is a little bit awkward. Most of the people that we've encountered with are super awesome!

8/10 Good

CT Ng, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for shoppers
Travelled with my 2 teenage girls for six day's trip. Bangkok is a shopping heaven and delicious food every corner, no matter at malls or street food. Hotel was conveniently located with food stalls and shopping areas nearby. You just can't go hungry. We found our favourite tom yum stall just nearby our hotel, real traditional Thai food, yummy! Shopping stalls are opened till late night, some till early mornings. Getting around is easy with tuk tuk or taxi. We even tried the BTS to Terminal 21 Mall, to avoid the city traffic jam, just 5-10 min walk fr hotel.This mall is a must, great experience to visit Paris, London, Carribean, Tokyo all under one roof.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
convenient and clean hotel
good

6/10 Okay

max, sg

Disliked: Property conditions & facilities
location is not bad, but hotel is not that good
hotel is in a small alley, not easy to access by car so need to walk in. many drivers not sure of hotel location. room is spacious but not very well taken of. considering the price, it is quite resonable. area surrounding the hotel has lots of eating stalls and market place. is also quite near BTS and MRT, just be prepared to walk.

2/10 Terrible

Zuzana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay AWAY!!!
Stay away from this hotel. It shows signs of wear, doesn't smell very good and I suspect they have a rat issue. every night at around 4 AM - when the hotel was asleep - you could hear some strange noises coming from above the ceiling. It sounded just like rats chasing each other, looking for food. The bathroom is horrible, very outdated. No windows/views out, leaking A/C. Do yourself a favor and stay away or you will be disappointed.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Location
Personally, I would not recommend anyone to stay in this hotel. It is very inconvenient for guests who want to take taxi/car. The traffic around hotel is so bad due to the local market around it. The room is not as clean as shown in the photo and there is a strong smell in the room, not to mention the AC was leaking.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay. close to cultural places.
exposed to a diverse group of people wanting to have a great vacation...it was great experience. we travel around Bangkok via taxi and costs are about 100 bath per trip, airport to hotel to airport about 250 bath each way with tip. most rip off travel expense was a river boat package to floating market, for 2 hours for 5,000bath. travel to boat dock from the hotel is 1,000 bath for about 1.5 hrs each way for a round trip. my advised to travelers ask taxi driver to use meter, do not bargain for fares. use hotel travel agency...

6/10 Okay

adelinetyl, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, nearby to pratunam market
2nd time staying this hotel. Staffs are very friendly and helpful! Location in hotel however, for first timers it'd be quite a hassle to find the hotel as its in a lane pretty deep in. But this still doesn't stop us from staying it the 2nd time as the people around the area (street food stalls and massage) are Super friendly and nice. ONE THING TO NOTE: If you're a light sleeper, I wouldn't recommend this hotel as the guests are constantly making loud noises in their room that can be heard very clearly. (Walls are fake walls hence sound is very clear) For me, it didn't really matter as i fall asleep quite easily haha. Was overall a pleasant stay!!

2/10 Terrible

Erna

Disliked: Staff & service
Not recommended
We already paid for extra person , but when I ask for extra pillow they ask me to pay again. 100 bath for 1 extra pillow, very disappointing

6/10 Okay

JL, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
First time trying this hotel
It is located right at the extreme end of Soi 19. Plus point: - 3 mins walk to the Airport transfer train station Ratchaprarop, but have to walk through a slump and railway track. Night time is REALLY dark. - Surrounded with many food and shopping. Minus point: - front counter staff do not really communicate - to Platinum Mall is so near, yet so far. - not easy to get a cab, nor near any BTS/MRT.

8/10 Good

Loida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

connie, California, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OMG! Never ever again!
I have been travel the world and have stayed at many hotels from A to Z but this is a nightmare for a 2-3 stars specially in Bangkok. And I paid more for this hotel than other hotels in Bangkok, which is much better and cost less. The room was so filthy, bathroom cabinet missing door, lighting is poor, TV does not work because no power to the outlet. I called for help. A men showed up. He told me to wait 10 minutes for an "engineer". I waited for 2 hours and no one came. After many calls to the lobby for help, I gave up. Never ever again!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If u using 3G or 4g not network, wifi dun alway connected, need to walk out room or lobby to have Internet . Too many ppl in out ,too noisy and many Indian around the hotel .

2/10 Terrible

MANISH KUMAR, New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
It was horrible experience and the street was stinking.

10/10 Excellent

william, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well done
good place

8/10 Good

SIEW LENG, Malaysia

Liked: Cleanliness
Clean of room
Clean of room,but internet have limited using for 3days only,we stay 4nights,want walk long way inside to hotel.

6/10 Okay

Yiing Yiing, Selangor, Malaysia

Liked: Cleanliness, room comfort
This hotel is clean and strategically located at Pratunam area however, it is relatively difficult to find especially it was way down of a street. Most of the people there don't know about this hotel and so even the tuk tuk driver, the best way is to refer Citin Pratunam which is a few block away from Grand Alpine Hotel.

4/10 Poor

SUI HOW, Singapore

Disliked: Cleanliness, property conditions & facilities
Each of the rooms my friends and I stayed, surely there will be something faulty. Either the door or the safe box or the hair dryer etc. Left my iphone charger in the room when i checked out, 2 days later i was back to check in again, but the charger was gone. This will mean they did not do a proper make-up of the room and failed to notice my charger there, or one of the staff took it.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short getaway
the hotel location was hard to find even for Thai taxi driver. Car will have problem driving into the street of the hotel in the day time. We check - in in a group, it took us quite some time to check in. The rooms is all not in good condition, not all room have in-room safe, different room have different TV channel. Although the hotel staff is good and helpful. But their response time isn't that good though. This hotel isn't worth for that much of money.

8/10 Good

Choo Lie

Liked: Cleanliness, room comfort

2/10 Terrible

mohammad, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad
Very bad hotel bcz they gave us room and said to us that they giving deluxe room but room conditions so bad shower is not working and some lights not on We are too much disappointed

4/10 Poor

Tay, Singapore

Disliked: Cleanliness, staff & service, room comfort
Transport inconvenience
Hotel location are along back street

8/10 Good

Bobby, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good but area is not that good. Market is near from the hotel, Thai street food is very smelly,most of the indian restaurant is near.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Awesome stay
My first time in BKK and the hotel very clean and affordable. Quite spacious and happy with it. Surrounded with a lot of shops. Walking distance to Platinum etc...

6/10 Okay

Verified traveller

Trip
Near market,and for muslim theres a indian halal fud stall...

6/10 Okay

Kwai Sang, Kuala Lumpur

reasonable price with happening location
Hotel room is acceptable at this price range. Within happening market but nowhere near to public transport. Have to take cab, tuk tuk if i want to go out from this area

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
soso
There are easy to heard about people who are talking, knocking doors and also do about cleaning. Middle night while you are sleeping you could heard about they knocking their own room's door. The map are different with the exact location, please do update the maps. Servicing effective. Location of the hotel soso.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I had a great time staying at this hotel. Room was spacious (can walk comfortably without having to squeeze yourself through). Staffs were helpful and nice. The location of the hotel was amazing. However, the hotel may want to improvise on the usage of using the wifi so as to avoid any inconvenience for the hotel guests.

8/10 Good

Hendro

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Hendro

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Nice Trip
Nice environment, hotel WiFi signal breaks off occasionally though.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Stay
The hotel lobby there's a very strong smell. Which we need to stop our breath for it. The room was not clean and the neighbour will keep banging the doors and was noise at night.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort