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Reviews of Eastin Grand Hotel Phayathai

5 out of 5
Eastin Grand Hotel Phayathai
18 Phaya Thai Road, Thung Phaya Thai, Bangkok, Bangkok Province

Reviews

9.6

Exceptional

Rating 10 - Excellent. 162 out of 207 reviews" "
Rating 8 - Good. 36 out of 207 reviews" "
Rating 6 - Okay. 5 out of 207 reviews" "
Rating 4 - Poor. 2 out of 207 reviews" "
Rating 2 - Terrible. 2 out of 207 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Yok Hong, Ipoh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great basically except for not much dining restaurants at night nearby. Varieties of hotel breakfast is great but the quality of food could be improved.
Stayed 3 nights in May 2024

10/10 Excellent

Ko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & services are impeccable.
Stayed 3 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, accommodations, and pool. Would recommend to anyone looking to stay in Bangkok. Thank you so much!
Stayed 3 nights in May 2024
Response from The Management Team on May 10, 2024
Dear Valued Guest,Thank you for choosing Eastin Grand Hotel Phayathai and for sharing your wonderful feedback with us.We are thrilled to hear that you had an amazing experience during your stay with us. It brings us immense joy to know that you found our staff, accommodations, and pool to be exceptional. Providing outstanding service and creating memorable experiences for our guests are our top priorities, and we are grateful that we could exceed your expectations.Your recommendation means the world to us, and we sincerely appreciate your kind words. It would be our pleasure to welcome you back to Eastin Grand Hotel Phayathai in the future. Thank you once again for choosing to stay with us. We look forward to seeing you again soon.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Kirs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, BTS is just downstairs. The breakfast is so very nice. Would probably stay there again during my next visit
Stayed 2 nights in Apr 2024
Response from The Management Team on May 3, 2024
Dear Valued Guest,Thank you for sharing your positive feedback with us following your recent stay at Eastin Grand Hotel Phayathai.We are thrilled to learn that our hotel's prime location, with the BTS station right downstairs, added convenience to your visit. Additionally, we're delighted to hear that you enjoyed our breakfast offerings. Ensuring a delightful dining experience for our guests is a priority for us, and we are glad to hear that we met your expectations in this regard.It's wonderful to know that you had such a pleasant stay with us, and we would be honored to welcome you back during your next visit to Bangkok.Once again, thank you for choosing Eastin Grand Hotel Phayathai. We eagerly anticipate the opportunity to host you again in the future.Warm regards,The Management TeamEastin Grand Hotel Phayathai

8/10 Good

MAK-HAM

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Management Team on May 1, 2024
Dear Valued Guest,Warm greetings from Eastin Grand Hotel Phayathai.We wanted to extend our sincere gratitude to you for taking the time to share your feedback with us through an online review. Your insights are incredibly valuable to us as they help us continually improve and exceed our guests' expectations.We are eagerly looking forward to the opportunity to host you once again and create more memorable moments during your next stay with us in the near future.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays I’ve ever had - staff were extremely helpful. The hotel location is convenient, room service is 24/7 which is a great amenity.
Stayed 2 nights in Apr 2024
Response from The Management Team on May 1, 2024
Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay at Eastin Grand Hotel Phayathai.We are thrilled to hear that your experience with us was one of the best stays you've ever had. Our team takes great pride in providing exceptional service, and it's wonderful to know that our staff's helpfulness left a positive impression on you.We're glad to hear that you found our hotel's location convenient and that you appreciated the convenience of our 24/7 room service. Ensuring our guests have a comfortable and hassle-free experience is always our priority, and we're pleased to offer this amenity to enhance your stay.Your kind words are truly appreciated, and we look forward to the opportunity to welcome you back for another memorable stay at Eastin Grand Hotel Phayathai in the future.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Wendy

Stayed 3 nights in Apr 2024
Response from The Management Team on May 1, 2024
Dear Valued Guest,Warm greetings from Eastin Grand Hotel Phayathai.We wanted to extend our sincere gratitude to you for taking the time to share your feedback with us through an online review. Your insights are incredibly valuable to us as they help us continually improve and exceed our guests' expectations.We are eagerly looking forward to the opportunity to host you once again and create more memorable moments during your next stay with us in the near future.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Ivan

Stayed 2 nights in Apr 2024
Response from The Management Team on May 1, 2024
Dear Valued Guest,Warm greetings from Eastin Grand Hotel Phayathai.We wanted to extend our sincere gratitude to you for taking the time to share your feedback with us through an online review. Your insights are incredibly valuable to us as they help us continually improve and exceed our guests' expectations.We are eagerly looking forward to the opportunity to host you once again and create more memorable moments during your next stay with us in the near future.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and friendly staff, we very much enjoyed a relaxing stay here
Stayed 2 nights in Mar 2024
Response from The Management Team on Apr 3, 2024
Dear Valued Guest,Warm greetings from Eastin Grand Hotel Phayathai.Thank you for choosing to stay with us and for sharing your kind feedback. We are delighted to hear that you found our hotel beautiful and that our staff provided you with friendly service. Ensuring our guests' comfort and relaxation is our top priority, and we are thrilled that you had a pleasant and relaxing stay with us.We appreciate your positive comments and look forward to welcoming you back for another enjoyable experience in the future.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of room and excellent Spa. Pools on both 22 and 37 have incredible views.
Stayed 2 nights in Mar 2024
Response from The Management Team on Mar 25, 2024
Dear Valued Guest,Thank you for sharing your experience at our hotel. We're delighted to learn that you enjoyed the spacious rooms and found our spa facilities to be excellent. It's gratifying to hear that you appreciated the stunning views from our pools on both the 22nd and 37th floors. We hope you had a relaxing and rejuvenating time during your visit.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel - it’s very new and there’s great attention to detail. Everything is clean and well stocked. The beds were super comfy and we slept amazingly every night.
Stayed 3 nights in Mar 2024
Response from The Management Team on Mar 25, 2024
Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai.Thank you for sharing your positive feedback regarding your recent stay at our hotel. We're thrilled to hear that you had a wonderful experience and that our attention to detail, cleanliness, and comfortable beds contributed to your enjoyment. Providing our guests with a pleasant and relaxing stay is our top priority, and we're delighted that we were able to exceed your expectations.We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Best regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are nice, good breakfast so many choices. Pool is nice too!!
Stayed 4 nights in Mar 2024
Response from The Management Team on Mar 25, 2024
Dear Valued Guest,Thank you for sharing your feedback about your recent stay with us at Eastin Grand Hotel Phayathai.We are delighted to hear that you enjoyed your experience at our hotel. Your kind words about our staff, breakfast options, and pool are greatly appreciated. Providing exceptional service and amenities to our guests is our priority, and we are thrilled that we succeeded in making your stay enjoyable.Your feedback motivates us to continue delivering outstanding experiences, and we look forward to welcoming you back for another wonderful stay soon.Warm regards,The Management Team Eastin Grand Hotel Phayathai

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on March 4th and departed on March 11th. Impeccable customer service from all staff! From the workers in the Excutive Lounge to the Management ( the female manager with the fabulous hair and her beautiful outfits, we loved you!) everyone was so professional. The pools and views are stunning, spotless property. BTS station in front of the hotel, so convent! We walked to lots of areas, such an amazing city with great people. 10/10
Stayed 7 nights in Mar 2024
Response from The Management Team on Mar 20, 2024
Dear Valued Guest,Warm greetings from Eastin Grand Hotel Phayathai.Thank you very much for taking the time to share your experience with us. We're thrilled to hear that you had a fantastic stay and enjoyed our impeccable customer service.It's delightful to know that our staff, from the Executive Lounge to our management team, made a positive impression on you. We truly appreciate your kind words to the manager, and we'll be sure to pass on your compliments.We're pleased that you found our pools and views stunning and our property spotless. Our convenient location near the BTS station allowed you to explore the city easily, which we're glad to hear.Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back for another amazing experience at Eastin Grand Hotel Phayathai.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Midline

Stayed 3 nights in Mar 2024
Response from The Management Team on Apr 3, 2024
Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai. We truly appreciate your high score as they act as an inspiration to our entire team to continue to provide an outstanding Eastin Grand Hotel Phayathai stay for each and every one of our valued guests.We hope we have the opportunity to welcome you again in the not too distant future.Best regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

sean

Liked: Amenities
Great hotel and staff
Stayed 4 nights in Feb 2024
Response from The Management Team on Mar 4, 2024
Dear Valued Guest,Warm greetings from Eastin Grand Hotel Phayathai.Thank you for your kind words regarding your recent stay with us. We're delighted to hear that you had a great experience and that you found both our hotel and staff to your satisfaction.It was a pleasure to have you as our guest, and we hope to welcome you back for another exceptional stay in the future.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great....very responsive and always a smile to greet you!
Stayed 2 nights in Feb 2024
Response from The Management Team on Feb 28, 2024
Dear Valued Guest,We would like to extend our heartfelt appreciation for your recent feedback regarding your stay at Eastin Grand Hotel Phayathai.It brings us immense joy to hear that you found our staff to be great, responsive, and always welcoming you with a smile. Providing exceptional service and creating a positive experience for our guests is at the core of our values, and we're thrilled to know that our team's efforts had such a positive impact on your stay.Your kind words are truly appreciated and serve as a testament to the dedication and hard work of our staff members. We will be sure to pass along your praise to the team, as it will undoubtedly serve as motivation to continue delivering exceptional service to all our guests.Thank you once again for choosing Eastin Grand Hotel Phayathai. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Kit Ying

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with lots of facilities and a convenient location.
Stayed 2 nights in Feb 2024
Response from The Management Team on Feb 15, 2024
Dear Valued Guest,We sincerely appreciate you taking the time to share your feedback with us. Your kind words about your experience at Eastin Grand Hotel Phayathai are truly heartwarming.We are delighted to hear that you found our hotel to be wonderful, with a variety of facilities to cater to your needs. Additionally, we are pleased that our convenient location added to the overall enjoyment of your stay.Your satisfaction is of paramount importance to us, and we are grateful for your positive review. Should your travels bring you back to Bangkok, it would be our utmost pleasure to welcome you once again to our hotel.Warm regards,The Management Team Eastin Grand Hotel Phayathai

10/10 Excellent

ted

Top shelf hospitality!! The wait staff in the lounge remembered our coffee selections and drinks for happy hour!
Stayed 4 nights in Feb 2024
Response from The Management Team on Feb 15, 2024
Dear Valued Guest,Thank you for sharing your feedback with us. We're thrilled to hear that you experienced top-notch hospitality during your time at Eastin Grand Hotel Phayathai.It's wonderful to hear that our staff in the Executive Lounge provided personalized service by remembering your coffee selections and drinks for happy hour. Providing exceptional and personalized service is what we strive for, and we're delighted that our team made your experience memorable.Your kind words are truly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,The Management Team Eastin Grand Hotel Phayathai

10/10 Excellent

Yee Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, direct link to Airport Rail Link and BTS
Stayed 3 nights in Jan 2024
Response from The Management Team on Feb 15, 2024
Dear Valued Guest,Warm greetings from Eastin Grand Hotel Phayathai.Thank you for taking the time to share your feedback with us. We're thrilled to learn that you found our hotel to be very convenient during your recent stay.We're delighted that our direct link to the Airport Rail Link and BTS provided you with ease of access for your travels around Bangkok. Ensuring convenience for our guests is always a top priority for us, and we're pleased to hear that our location met your needs.Thank you for choosing to stay with us, and we sincerely hope to have the pleasure of welcoming you back on your next visit to Bangkok.Warm regards,The Management Team Eastin Grand Hotel Phayathai

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from The Management Team on Jan 29, 2024
Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai. We truly appreciate your high scores as they act as an inspiration to our entire team to continue to provide an outstanding Eastin Grand Hotel Phayathai stay for each and every one of our valued guests.We hope we have the opportunity to welcome you again in the not too distant future.Best regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel that I’ve stayed at in bkk. The service was amazing!
Stayed 2 nights in Jan 2024
Response from The Management Team on Jan 29, 2024
Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at Eastin Grand Hotel Phayathai.We are truly honored to be considered the best hotel you've stayed at in Bangkok, and we greatly appreciate your kind words about our service. Providing amazing service to our guests is a top priority for us, and we are delighted that you experienced it during your stay.Your recognition means a lot to us, and we look forward to the opportunity to welcome you back for another amazing experience in the future.Warm regards,The Management TeamEastin Grand Hotel Phayathai

8/10 Good

Lai Shan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 4 nights in Jan 2024
Response from The Management Team on Jan 15, 2024
Dear Valued Guest,Thank you very much for taking the time to share your feedback with us. We are thrilled to hear that you had an excellent experience during your stay with us.Providing exceptional service is at the heart of our mission, and it's always rewarding to know that our efforts have made your stay memorable. Your kind words motivate and inspire us to continue delivering the highest standards of service to all our valued guests.We genuinely appreciate your patronage, and we look forward to the pleasure of welcoming you back to our hotel for another outstanding experience in the future.Once again, thank you for choosing us, and we can't wait to serve you again soon.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

MORRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GORGEOUS hotel. The brunch is out of this world. Be sure to enjoy Trattoria (delicious Mediterranean food) and the pools. We also enjoyed the spa on the 38th floor.
Stayed 3 nights in Dec 2023
Response from The Management Team on Jan 9, 2024
Dear Valued Guest,Thank you for taking the time to share your wonderful feedback with us! We're truly delighted to hear that you found our hotel to be gorgeous and that you thoroughly enjoyed the exceptional brunch experience. The Trattoria's delectable Mediterranean cuisine is indeed a highlight, and we're thrilled that you had the chance to savor it.Our pools and the serene atmosphere of our 38th-floor spa are designed to offer our guests a truly relaxing escape, and we're thrilled that you were able to enjoy these amenities during your stay.Your kind words mean a lot to us, and we can't wait to have the pleasure of welcoming you back for another fantastic experience at Eastin Grand Hotel Phayathai.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from The Management Team on Jan 4, 2024
Dear Valued Guest,Warm greetings from Eastin Grand Hotel Phayathai.Thank you sincerely for taking the time to share your feedback via online review. Your insights are invaluable to us as we continuously strive to exceed our guests’ expectations and address any concerns they may encounter during their stay.Your satisfaction is of utmost importance to us, and we remain dedicated to enhancing our services and facilities to ensure an exceptional experience for your future visits to Eastin Grand Hotel Phayathai.We eagerly await the pleasure of welcoming you back in the near future.Best regards,The Management TeamEastin Grand Hotel Phayathai

8/10 Good

Woody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
compared the last time we stayed, the room is of a lower quality. the tv often turned on by itself in the morning even if we didnt touch the remote control. i suspect it received the signal from another room nearby. in addition, there has been times my tv was cut off and suddenly connected by an unknown user with their youtube app. i had to manually discon that user in order to resume watching my own stuff, only to be blocked off and connected to that guy's youtube app again. secondly compared to the room last time the water pressure from the shower head is way lower, thus giving a far less enjoyable experience. thirdly we were unable to open the door on the 3rd night and thus having to unnecessarily go back down to front desk to get a new key
Stayed 3 nights in Dec 2023

2/10 Terrible

Ying Leung

Stayed 2 nights in Dec 2023
Response from The Management Team on Jan 16, 2024
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent stay at Eastin Grand Hotel Phayathai. We noticed that your experience, as reflected in the score you gave, did not meet the high standards we strive to uphold for all our guests. We sincerely apologize for any aspects of your stay that fell short of your expectations.We are committed to continuous improvement and would greatly appreciate it if you could share more specific details about your experience. Your insights are invaluable in helping us identify areas where we need to focus our efforts in order to enhance the quality of our services and facilities.Please feel free to reach out to us directly with any comments or concerns you may have. Understanding what we could have done better is crucial for us to ensure a more satisfying and enjoyable experience for you and all our future guests.We hope to have the opportunity to welcome you back and provide an experience that not only meets but exceeds your expectations.Warm regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

KOK GUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Response from The Management Team on Feb 15, 2024
Dear Valued Guest,Warm greetings from Eastin Grand Hotel Phayathai.Thank you sincerely for taking the time to share your feedback through our Guest Satisfaction Survey. Your insights are invaluable to us as we continuously strive to exceed our guests’ expectations and address any concerns they may encounter during their stay.Your satisfaction is of utmost importance to us, and we remain dedicated to enhancing our services and facilities to ensure an exceptional experience for your future visits to Eastin Grand Hotel Phayathai.We eagerly await the pleasure of welcoming you back in the near future.Best regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hotel, great breakfast!
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Stayed 5 nights in Nov 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant. Incredible spread for breakfast.food is excellent and service.
Stayed 1 night in Nov 2023

10/10 Excellent

Wing Ka Daphne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience staying at this hotel for 4 nights. Staff are welcoming, rooms and views are nice. Enjoyed so much about the executive lounge as well. Definitely will recommend to others.
Stayed 4 nights in Nov 2023

8/10 Good

Ramil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but waiting too long for taxis doorman outside seemed inefficient at this sometimes
Stayed 3 nights in Nov 2023

10/10 Excellent

Renee, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It is absolutely beautiful and deluxe. The location is excellent. It is situated at the terminal train stop of the Airport Link, so you can easily transfer from the airport to the hotel. The BTS skytrain station is also within steps. The restaurants inside serve great food and the services are excellent. I will definitely recommend Eastin Grand Hotel to my family and friends.
Stayed 5 nights in Nov 2023

8/10 Good

Wai Ki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean, comfortable. But the food choice of the buffet breakfast almost the same everyday
Stayed 6 nights in Nov 2023

10/10 Excellent

Ban Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Breakfast is super and has good spread of food.
Stayed 3 nights in Oct 2023
Response from The Management Team on Nov 6, 2023
Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai.We're delighted to hear that our friendly and helpful staff left a positive impression on your stay. It's also fantastic to know that you enjoyed our super breakfast with a wide variety of delicious options. Your feedback is much appreciated, and we look forward to welcoming you back in the future. Best regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Renee, San Diego

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel with all the amenities and a great staff.
Stayed 1 night in Oct 2023

8/10 Good

Foong Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Alice Yan yan

Excellent
Stayed 4 nights in Oct 2023

10/10 Excellent

Shuk Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nearby airport city line railway and BTS station with great location and walking distance from railway around 1-3 mins.
Stayed 4 nights in Sep 2023

10/10 Excellent

Wing Sum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nicely decorated, very convenient and close to BTS station and airport rail. Very good experience.
Response from The Management Team on Sep 29, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback on your recent stay at our hotel. We genuinely appreciate your input.We're delighted to hear that you had a very good experience during your stay and found our hotel to be beautiful with its stylish decoration. Our convenient location, near the BTS station and Airport Link Railway, is indeed one of our strengths, and we're pleased it added to the convenience of your stay.Your feedback motivates us to continue providing exceptional service and maintaining the high standards we aim for. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Best regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Selina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star service, very convenient to Airport
It’s my third time stay, never disappoint, I will recommend to everyone
Stayed 1 night in Sep 2023
Response from The Management Team on Sep 29, 2023
Dear Valued Guest,We deeply appreciate your continued support and the time you've taken to share your feedback with us.It's fantastic to hear that you've found our service consistently top-notch during your three stays with us. We're also pleased that our hotel's convenience for airport access has been a valuable aspect of your visits.Your willingness to recommend our hotel to others is truly meaningful to us, and we eagerly anticipate your future stays. Best regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Bangkok
Good location, can reach the hotel by taking airport railway. It connects to BTS station too.the hotel room is big and comfortable.
Stayed 6 nights in Sep 2023
Response from The Management Team on Sep 29, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay at our hotel.We're delighted to hear that you found our hotel to be a good place to stay in Bangkok. Our convenient location and seamless access via the Airport Link Railway and BTS station indeed make for a hassle-free journey.We're pleased that you enjoyed the spacious and comfortable rooms during your stay.We look forward to the opportunity to welcome you back in the future. Best regards,The Management TeamEastin Grand Hotel Phayathai

8/10 Good

Wai Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Tsz Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, new and clean.
Stayed 3 nights in Sep 2023

8/10 Good

Kwok Yi

Liked: Cleanliness
Stayed 4 nights in Sep 2023

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Marina Bay Sands resort Singapore
We have stayed in lots of 5 star hotels and this was the best. The biggest breakfast buffet I’ve seen. Great staff the owners should be very proud of what they built. We will only stay here when we return to Bangkok. Thanks to the staff for a memorable visit.
Stayed 2 nights in Jul 2023
Response from The Management Team on Jul 24, 2023
Dear Valued Guest,Thank you for choosing Eastin Grand Phayathai as your accommodation during your visit to Bangkok and we are delighted that you enjoyed your time with us.As an Eastin-branded property our ultimate aim is that our guests have a magical and memorable stay and knowing that we lived up to your expectations is a true inspiration to our entire team.We hope we have the opportunity to welcome you again in the not too distant future as one of our extremely valued returning guests.Best regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

Jessie

Stayed 3 nights in Jul 2023
Response from The Management Team on Jul 19, 2023
Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai. We truly appreciate your high score as they act as an inspiration to our entire team to continue to provide an outstanding Eastin Grand Hotel Phayathai stay for each and every one of our valued guests.We hope we have the opportunity to welcome you again in the not too distant future.Best regards,The Management TeamEastin Grand Hotel Phayathai

10/10 Excellent

mau chuen kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jul 2023
Response from The Management Team on Jul 19, 2023
Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai. We truly appreciate your kind word and high score as they act as an inspiration to our entire team to continue to provide an outstanding Eastin Grand Hotel Phayathai stay for each and every one of our valued guests.We hope we have the opportunity to welcome you again in the not too distant future.Best regards,The Management TeamEastin Grand Hotel Phayathai