Outdoor pool

Reviews of Amari Bangkok

5 out of 5
Amari Bangkok
847 Petchburi Road, Bangkok, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1005 reviews" "
Rating 8 - Good. 254 out of 1005 reviews" "
Rating 6 - Okay. 82 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 26 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roel Lucero, Hercules

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all, our stay with Amari was great. It was close to everything. Shopping, dining, and anywhere you want to go. The breakfast buffet was superb with a lot of choices. I would come back again here to stay.
Stayed 8 nights in May 2024
Response from Cate, Amari Host on May 16, 2024
Dear Lucero, Thank you so much for sharing your experiences with us. Especially mentioned about the great location of our hotel.At Amari Bangkok we continue strive delivering a refine service to all of our guest. We look forward to welcome you back soon.Warmest regards, Ruethairat Rachawaeng, Assistant Manager, Guest Relations

10/10 Excellent

Reshard, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice property. Staff was very friendly and helpful.
Stayed 13 nights in Apr 2024
Response from Cate, Amari Host on May 16, 2024
Dear Reshard,Thank you so much for sharing your experiences with us. Especially mentioned about the great location of our hotel and also compliment to our staffs.At Amari Bangkok we continue strive delivering a refine service to all of our guest. We look forward to welcome you back soon.Warmest regards, Ruethairat Rachawaeng, Assistant Manager, Guest Relations

10/10 Excellent

Yaffi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good condition, great service, best location
Stayed 2 nights in May 2024
Response from Emmy Quality Manager on May 13, 2024
Thank you for taking the time to share your positive feedback about your recent stay at Amari Bangkok. We are thrilled to hear that you had a very good experience and enjoyed our hotel's condition, excellent service, and prime location.Our team takes great pride in providing top-notch service and ensuring that our guests have a comfortable and memorable stay. We are delighted that we were able to meet your expectations and make your time with us enjoyable.Your kind words about our hotel's condition and convenient location are much appreciated. We strive to maintain high standards throughout our property to offer our guests a pleasant and hassle-free experience.Thank you once again for choosing our hotel.Best regards,EmmyQuality Manager

10/10 Excellent

Ryan Collen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and hospitable. Hotel is very clean and organized
Stayed 9 nights in Apr 2024
Response from Cate, Amari Host on May 9, 2024
Dear Khun Collen, Thank you for your review on Expedia. Especially mentioned about the great services you have been experienced here at Amari Bangkok. We all look forward to welcome you back soon.

10/10 Excellent

Dai

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Emmy Quality Manager on May 8, 2024
Thank you for sharing your feedback with us regarding your recent stay at our hotel. We are delighted to hear that you found our hotel nice and appreciated its proximity to Pratunam.We take great pride in offering a comfortable and convenient experience for our guests, and we are pleased to know that you enjoyed your time with us.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Warm regards,EmmyQuality Manager

2/10 Terrible

Francis

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wi-Fi not working, kept disconnected, and kept prompting us to re-login to the Wi-Fi which was not even working/stable, which was quite inconvenient and annoying. On the first day of our stay, there was no body wash in the dispenser, which is quite disappointing for a five-star hotel. Even though the service was good, but the facilities are very old. The gym equipment is dated. The elevator system seems to be modern and safe, but it can be “smarter”. During peak hours, the elevator system created inconvenience, as you will need to re-tap the card and reselect the floor on the touch screen again and again every time the lift is full and you can only wait for the next one.
Stayed 4 nights in Apr 2024
Response from Emmy Quality Manager on May 2, 2024
Thank you for bringing your recent experience at the Amari Hotel to our attention. I sincerely apologize for the issues you encountered during your stay and for any inconvenience or frustration they may have caused.We are disappointed to hear that you experienced difficulties with the Wi-Fi connectivity and that it was not stable during your stay. This is certainly not the level of service we aim to provide, and I assure you that we are actively working to address and improve our Wi-Fi infrastructure to ensure a seamless and reliable connection for our guests.Regarding the body wash in the dispenser and the dated gym equipment, I apologize for any inconvenience this may have caused. We take cleanliness and the quality of our facilities very seriously, and I will personally follow up with our team to ensure that such issues are promptly addressed and resolved.Your feedback about the elevator system is also noted, and we will explore ways to make it more efficient and user-friendly, especially during peak hours.We appreciate your kind words about our service and will use your feedback to make necessary improvements to enhance the overall guest experience.If there's anything else you would like to discuss or if there's anything we can do to make it up to you, please don't hesitate to reach out to me directly.Deeply apologize.

10/10 Excellent

Eng Tiong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Netmany, Milwaukee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely.
Stayed 3 nights in Apr 2024
Response from Emmy Quality Manager on May 2, 2024
We would like to express our heartfelt gratitude for your outstanding feedback regarding your recent stay at Amari Bangkok. Your rating of 4 out of 5 is incredibly encouraging and means the world to us!We are delighted to hear that you had a fantastic experience with us and that our services and facilities met your expectations perfectly. Providing exceptional hospitality and ensuring our guests' satisfaction is our top priority, and your positive feedback reaffirms that we are on the right track.Thank you for choosing us and for taking the time to share your experience. We look forward to welcoming you back for another wonderful stay in the near future.If there is anything else we can do to enhance your experience or if you have any further feedback to share, please feel free to reach out to us at any time.Warm regards,

10/10 Excellent

Ehab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central good location Big clean rooms
Stayed 2 nights in Apr 2024
Response from Cate, Amari Host on Apr 29, 2024
Dear Khun Ehab,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. We look forward to welcome you again soon.

10/10 Excellent

Brian

Stayed 5 nights in Apr 2024
Response from Emmy Quality Manager on May 10, 2024
Thank you for sharing your feedback with us regarding your recent stay at our hotel. We are delighted to hear that you found our hotel nice and appreciated its proximity to Pratunam.We take great pride in offering a comfortable and convenient experience for our guests, and we are pleased to know that you enjoyed your time with us.If there is anything else you would like to share or if you have any suggestions for how we can further improve our services, please feel free to let us know. Your feedback is valuable to us as we continue to strive for excellence.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so impressed with this hotel. Super clean and everyone was so nice and welcoming. I don’t speak the language but not once did I get that annoyed impression from anyone i asked for help. I wanted to take home the housekeeping lady. She was so sweet and kind.
Stayed 1 night in Apr 2024
Response from Patcharaporn P. (Patty) Senior Assistant Manager, on Apr 26, 2024
Dear Brian,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment. We look forward to meeting you soon. Respectfully, Patcharaporn P. (Patty) Senior Assistant Manager, Guest Relations

10/10 Excellent

Roel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at amari bangkok are very professional and they always greet us with a smile. We felt being a vip for our 4 nights stay. The buffet service was excellent. I will definitely choose this hotel from now on on my future bangkok visits. Ms. Cream from the Onnyx check in was able to provide seemless transaction while you get a welcome drink. Mr. Ryan from the amaya restaurant at 4/F is so accommodating. I love the welcome treatment from everybody.
Stayed 4 nights in Apr 2024
Response from Patcharaporn P. (Patty) Senior Assistant Manager, on Apr 26, 2024
Dear Value guest,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment. We look forward to meeting you soon. Respectfully, Patcharaporn P. (Patty) Senior Assistant Manager, Guest Relations

8/10 Good

Gerard

Stayed 3 nights in Apr 2024
Response from Emmy Quality Manager on May 7, 2024
Thank you for sharing your feedback with us regarding your recent stay. We are delighted to hear that you enjoyed our rooms, found our staff courteous, and appreciated our location.It's always rewarding to receive positive feedback about our accommodations, service, and convenient location. We strive to create memorable experiences for all our guests, and we are glad to know that we met your expectations.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there is anything specific you would like us to improve or any special requests for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we look forward to serving you again soon.Warm regards,

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Emmy Quality Manager on May 7, 2024
Thank you very much for your kind words and positive feedback regarding your recent stay at Amari Bangkok. We are thrilled to hear that you have noticed and appreciated the transformation of our hotel into a gem over the years.Maintaining high-quality rooms, excellent facilities, and a warm and friendly staff is at the core of our commitment to guest satisfaction. Your feedback reinforces our dedication to continuous improvement and motivates us to uphold these standards.We will continue our efforts to enhance the guest experience and ensure that every aspect of your stay, from the rooms to the facilities and interactions with our staff, exceeds your expectations. Your satisfaction and loyalty mean a great deal to us, and we are grateful for the opportunity to serve you.Thank you once again for your valuable feedback and for choosing Amari Bangkok. We look forward to welcoming you back for another exceptional stay in the near future.Warm regards,

10/10 Excellent

Yung, Monterey Park

Liked: Cleanliness, property conditions & facilities
Great value for hotel and location.
Stayed 2 nights in Apr 2024
Response from Cate, Amari Host on Apr 11, 2024
Dear Khun Yung, I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! We look forward to welcome you again soon.

10/10 Excellent

LIN HUA, ZOE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place to Stay will Be back When In BKk.
Stayed 3 nights in Mar 2024
Response from Cate, Amari Host on Apr 11, 2024
Dear Khun Zoe,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! We look forward to welcome you again soon.

6/10 Okay

Ka Yan

Travelled with group
Disliked: Staff & service, amenities
On the very first night of staying in this hotel, we found that the shower gel was not refilled at all. We called the room service and waited for some time while my roommate was taking a shower, waiting for the shower gel in wet. We never expected services like this.
Stayed 3 nights in Mar 2024
Response from Cate, Amari Host on Apr 11, 2024
Dear Khun Ka Yan,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. I will pass this comment to relevant department in order to prevent this kind of situations happen again. At Amari Bangkok we continue strive delivering a refine service to all of our guest. We look forward to meeting you again soon.

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from Patcharaporn P. (Patty) Senior Assistant Manager, on Apr 26, 2024
Thank you very much for highest review on Expedia

10/10 Excellent

Shirmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Cate, Amari Host on Mar 29, 2024
Dear Khun Shirmin, I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. We all are looking forward to have you again at Amari Bangkok and prepare everything as your preferences in order to brighten your stay with us.

6/10 Okay

Li Yi Denyse

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly, greeting us with us with smiles every morning. The hotel location is good, and within walkable distance to many malls, bus stops and train stations. However, there are some improvements to be made to the hotel rooms. The doors in the room are difficult to close quietly. The handle on the toilet door could not be turned, and cabinet doors do not have dampers on them. This results in loud slamming noises which can be heard across rooms. This can be quite irritating especially if your room neighbours come in late.
Stayed 5 nights in Mar 2024
Response from Cate, Amari Host on Mar 28, 2024
Dear Denyse, I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment. I will pass this comment to relevant department in order to prevent this kind of situations happen again. At Amari Bangkok we continue strive delivering a refine service to all of our guest. We look forward to meeting you again soon.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. The staff is excellent, friendly and helpful
Stayed 4 nights in Mar 2024
Response from Cate, Amari Host on Mar 28, 2024
Dear James,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us and we look forward to welcome you again soon.

10/10 Excellent

SHI HOU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are fantastic and new. Staff are very friendly and helpful. Amazing hotel.
Stayed 3 nights in Mar 2024
Response from Cate, Amari Host on Mar 28, 2024
Dear Shi Hou,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment and we look forward to welcome you again soon.

10/10 Excellent

PENGIRAN AMIR MOHAMMAD YUSSOF MUHAMMAD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was ok. The only setback was the lift slow causing people to wait a long time
Stayed 5 nights in Mar 2024
Response from Cate, Amari Host on Mar 28, 2024
Dear Valued Guest,On behalf of the entire hotel team members, my apologies for these inconvenient during your stay with us. My attention was drawn to the fact that we failed to live up to your expectations. I have shared your feedback with the relevant hotel teams in order to better uphold our goal to providing an extraordinary experience for you and all guest in the nearest future. We all are looking forward to have you again at Amari Bangkok and prepare everything as your preferences in order to brighten your stay with us.

8/10 Good

Siok Leng

Stayed 3 nights in Mar 2024
Response from Cate, Amari Host on Apr 12, 2024
Dear Khun Siok Leng,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. We look forward to welcome you again soon.

10/10 Excellent

Pei Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Cate, Amari Host on Apr 11, 2024
Dear Khun Pei Chi,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! We look forward to welcome you again soon.

10/10 Excellent

Edwin Kim Hock Deng Jinfu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cate, Amari Host on Apr 11, 2024
Dear Khun Edwin,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. We look forward to meeting you again soon.

10/10 Excellent

Bryce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It's within walking distance to many shopping malls and places to eat. The hotel itself also has some great dining options. We stayed in a suite which gave us access to Club Siraa which was great.
Response from Patcharaporn P. (Patty) Senior Assistant Guest Re on Mar 14, 2024
Dear Bryce,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment. We look forward to meeting you soon. Respectfully, Patcharaporn P. (Patty) Senior Assistant Guest Relation Manager

10/10 Excellent

Meng Guang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Patcharaporn P. (Patty) Senior Assistant Guest Re on Mar 14, 2024
Dear Meng Guang,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment. We look forward to meeting you soon. Respectfully, Patcharaporn P. (Patty) Senior Assistant Guest Relation Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting from the United States this was a great place to stay connected with the bustling shopping district of Bangkok. This is our home base for a 3-day stay and it was absolutely fabulous. Hotel was quiet, clean. Well structured,and the staff was amazing in courtesy, service and diligence. There were some mildly distracting painting going on and they did get overloaded pretty easily at the front desk. All other interactions including requesting more water housekeeping laundry and transportation was absolutely fabulous.
Response from Patcharaporn P. (Patty) Senior Assistant Guest Re on Mar 14, 2024
Dear Michael,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment. We look forward to meeting you soon. Respectfully, Patcharaporn P. (Patty) Senior Assistant Guest Relation Manager

10/10 Excellent

Edgardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the breakfast venue headed by Lisa, the supervisor , surprised me with a birthday cake & song complete with placards. That was a nice & unexpected gesture! I was like how did she know…& for them to look around the resto for me. Wow! I was touched! I’ve been telling all my friends & family about my experience. I will surely recommend your hotel.
Stayed 3 nights in Feb 2024
Response from Patcharaporn P. (Patty) Senior Assistant Guest Re on Mar 7, 2024
Dear Edgardo,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment. We look forward to meeting you soon. Respectfully, Patcharaporn P. (Patty) Senior Assistant Guest Relation Manager

6/10 Okay

Nary

Travelled with partner
Liked: Staff & service, amenities
There was a smell in the hotel that was horrible. The room I stayed in did not smell but as soon as you went down to the lobby or restaurant it was there.
Stayed 6 nights in Feb 2024
Response from Patcharaporn P. (Patty) Senior Assistant Guest Re on Mar 8, 2024
Dear Nary, A warmly greeting from Amari Bangkok!! .Thank you for sharing feedback on your recent stay with us at Amari Bangkok. It’s concerning to read that you didn’t have an enjoyable stay with us. I will pass this comment to relevant department in order to prevent this kind of occurrent happen again We do hope that in spite of the incidents, we will have the pleasure of welcoming you back in the future. Best RegardsPatcharaporn P. (Patty) Senior Assistant Guest Relation Manager

4/10 Poor

Delilah

Stayed 3 nights in Feb 2024
Response from Ruethairat Rachawaeng, Cate. Amari Host. on Mar 21, 2024
Dear Delilah, On behalf of the entire hotel team members, my apologies for these inconvenient during your stay with us. My attention was drawn to the fact that we failed to live up to your expectations. I have shared your feedback with the relevant hotel teams in order to better uphold our goal to providing an extraordinary experience for you and all guest in the nearest future. We all are looking forward to have you again at Amari Bangkok and prepare everything as your preferences in order to brighten your stay with us. Warmest regards,

10/10 Excellent

Precha, PalmCoast

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amari is an excellent hotel in the busy part of Bangkok and Platinum Mall is across the street and very easy to walk around to night markets near by.
Stayed 5 nights in Feb 2024
Response from Ruethairat Rachawaeng, Cate on Mar 9, 2024
Dear Precha,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment and we look forward to meeting you soon. Warmest regards, Ruethairat Rachawaeng, CateAssistant Guest Relations Manager

10/10 Excellent

isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Response from Ruethairat Rachawaeng, Cate on Mar 9, 2024
Dear Isabel,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us and we look forward to meeting you soon. Warmest regards, Ruethairat Rachawaeng, CateAssistant Guest Relations Manager

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. I will go back soon.
Stayed 3 nights in Feb 2024
Response from Ruethairat Rachawaeng, Cate. on Mar 9, 2024
Dear Mr. Edward,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us and we look forward to meeting you soon. Warmest regards, Ruethairat Rachawaeng, CateAssistant Guest Relations Manager

10/10 Excellent

Siu Ming Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and services, helpful and polite. Just don't like the bell service, very late to deliver my luggage and they lost my room number this time when i calling to front desk. BTW, i love to stay again when i visit Bangkok, totally satisfied.
Stayed 4 nights in Feb 2024
Response from Patcharaporn P. (Patty) Senior Assistant Guest Re on Mar 7, 2024
Dear Siu Ming Gary,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment. We look forward to meeting you soon. Respectfully, Patcharaporn P. (Patty) Senior Assistant Guest Relation Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deserve the high rating.
Enjoy the service and care especially at Club Siraa. Unfortunately no alcohol was allowed to be served in the Club in one of the nights because of religion festivity on that particular day.
Stayed 3 nights in Feb 2024
Response from Ruethairat Rachawaeng, Cate. Amari Host. on Mar 15, 2024
Dear Richard, I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. Especially you have mentioned about our executive lounge, Club Siraa, we are very appreciated for your compliment and we look forward to meeting you soon.

8/10 Good

Aubrey

Stayed 3 nights in Feb 2024
Response from Ruethairat Rachawaeng, Cate. Amari Host. on Mar 21, 2024
Dear Aubrey,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment and we look forward to meeting you soon. Warmest regards,

8/10 Good

MUI KIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location but shower is small. House keeping not up to standard. Shower gel not replenished, bathrobe not changed and leftover food not cleared for more than 3 days.
Stayed 4 nights in Feb 2024
Response from Cate, Amari Host on Apr 11, 2024
Dear Mui Kin,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. I will pass this comment to relevant department in order to prevent this kind of situations happen again. At Amari Bangkok we continue strive delivering a refine service to all of our guest. We look forward to meeting you again soon.

10/10 Excellent

Chor Kiat

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is great
Stayed 6 nights in Feb 2024
Response from Ruethairat Rachawaeng, Cate. Amari Host. on Mar 15, 2024
Dear Chor Kiat,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment and we look forward to meeting you soon.

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a clean and nice hotel
Stayed 4 nights in Feb 2024
Response from Patcharaporn P. (Patty) Senior Assistant Guest Re on Mar 22, 2024
Thank you very much for highest review on Expedia

10/10 Excellent

Kelvin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Patcharaporn P. (Patty) Senior Assistant Guest Re on Mar 22, 2024
Thank you very much for highest review on Expedia

10/10 Excellent

Ma Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Patcharaporn P. (Patty) Senior Assistant Guest Re on Mar 22, 2024
Thank you very much for highest review on Expedia

8/10 Good

Rommel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Response from Patcharaporn P. (Patty) Senior Assistant Guest Re on Mar 22, 2024
Thank you very much for highest review on Expedia

10/10 Excellent

Miao Xin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel
Great location near shopping places. Big and clean rooms. Very comfy stay. Staff are friendly and helpful! Highly recommended and will definitely come back.
Stayed 3 nights in Feb 2024

10/10 Excellent

Hui Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxi may go to the lobby lower floor instead of the ramp up
Stayed 4 nights in Feb 2024

6/10 Okay

andrew

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Get too old for everything
Stayed 1 night in Feb 2024

10/10 Excellent

Clay

Stayed 6 nights in Jan 2024

10/10 Excellent

Shu Hui, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was efficient, polite and friendly. Room was clean and spacious. Location is great too.
Stayed 3 nights in Jan 2024

10/10 Excellent

Precha, PalmCoast

Travelled with family
Liked: Cleanliness, staff & service
The staff is very nice and friendly and very helpful.
Stayed 2 nights in Jan 2024