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Reviews of Sagamore Pendry Baltimore

5 out of 5
Sagamore Pendry Baltimore
1715 Thames St., Baltimore, MD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 907 reviews" "
Rating 8 - Good. 115 out of 907 reviews" "
Rating 6 - Okay. 56 out of 907 reviews" "
Rating 4 - Poor. 15 out of 907 reviews" "
Rating 2 - Terrible. 5 out of 907 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way!
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Building is awesome and the neighborhood is super cool
Stayed 2 nights in May 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Excellent for a quick getaway. Only expensive option is valet parking per day. Otherwise all fees and services are perfect !!!
Stayed 3 nights in May 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Just ok for the high orice
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and hotel is beautiful
Stayed 1 night in Apr 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael was wonderful and I am grateful for his professionalism and his kindness. The entire staff was very sweet. A great place to celebrate my 55th. Thank you for the best birthday ever.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea, Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 2 nights in Mar 2024

10/10 Excellent

Marina, Gaithersburg

Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and decor are excellent. The staff are friendly.
Stayed 1 night in Mar 2024

8/10 Good

Andrea

10/10 Excellent

DEBRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing!
Stayed 1 night in Feb 2024

10/10 Excellent

Eddie

Stayed 1 night in Feb 2024

10/10 Excellent

vallicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and architecture were beautiful. I loved being by the water and boats.
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with impeccable service. The challenge was the limited parking and the challenge of accessing the property. Read the small print - parking is $60 per night and there is $44 resort fee per night. While I still enjoyed this property, there are these additional fees.
Stayed 3 nights in Feb 2024

10/10 Excellent

matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building
Work trip, the room and overall aspect of the hotel is beautiful. Location and surrounding area is great there’s ton of restaurants and bars just across the street and on the neighboring streets. Wasn’t too impressed with service at check in, but maybe just had a weird day. The next morning a very kind gentleman did offer to help with my bag, but there were 3 others that just stared, same as when I checked in.
Stayed 1 night in Feb 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Candace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Musallam

Stayed 15 nights in Jan 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

REGINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The doormen and front desk staff are all a class act. It felt great and pampering to receive accommodations here. I do remember one of the doormen, Rob, who was very helpful. He was like the bellservice, doorman, concierge since he knew so much information and was just happy to help. At the end of our stay, I was asked if we enjoyed our stay. There was one thing that was inconvenient. The AC was not setting the proper temperature in the room. Made a few calls and an Engineer came but the problem was not resolved. When I mentioned this incident to Nicolette, she immediately called the manager even if I didn't request for a manager. The manager, Nicola, apologized profusely. She comped our incidental charges, her way of making ammends. That was very considerate of her. She realized that we were inconvenienced but repairing the AC is too late as we were already checking out. Because of this small gesture of acknowledgment, apology, and giving back some unexpected remuneration, I thought to forgive the AC inconvenience and pondered to return again when I'm in Baltimore. They made our family feel special.
Stayed 2 nights in Jan 2024

4/10 Poor

Yeshimabeit

Liked: Cleanliness
Extremely unprofessional staff and very loud hotel. I regret extending my stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Lorena

Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Gift
I want to thank the staff of the Pendry for taking lovely care of my sister and brother in love. Her birthday is at the end of the month and I thought it would be a nice break to give her a nice getaway from kids and adult responsibilities. Her and husband had an amazing stay and would love to come back when the turns warmer. I do lowkey luxury reviews online and having them as my eyes and ears was great. Thank you again!
Stayed 1 night in Jan 2024

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with amazing amenities and dinning options. Tim on the Cannon Room was a great and knowledgeable bartender. Will be my go to spot for trips to Baltimore
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yearly visit
7 years running and the hotel and staff never disappoint. My wife and I stay for one night the first week of January every year for our anniversary. We'll be back next year.
Stayed 1 night in Jan 2024

10/10 Excellent

Ciara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Abigail, Wilmington

Stayed 2 nights in Dec 2023

10/10 Excellent

Catherine

Stayed 5 nights in Dec 2023

6/10 Okay

Alejandro

Stayed 2 nights in Dec 2023

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah, Lake Oswego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent service!
Stayed 3 nights in Nov 2023

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, in a great location. Me and my wife loved our stay there. Def will be coming back. Michael ( with locs ) was extremely helpful and nice guy. All doormen where nice and professional.
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Cherlender, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Elisa, Tenafly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay while visiting our son at school in Baltimore. We have been trying a lot of the hotels to find our favorites, including the Four Seasons in Harbor East. I would say that this has been one of our favorites because of the staff and little details. While reading the reviews prior to booking, I was wondering why so many mentioned the valet staff and now I understand why. I didn’t even bring my car but Dakota of their team really did a great job of making you feel like a welcome VIP guest at Sagamore Pendry. As a business owner, you appreciate those that treat customers as if the business was their own and go the extra mile. I truly felt that he deserves to be recognized for doing just that. I would definitely come back here to stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Therisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Best hotel in Baltimore
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Keaton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s centered right in the best location possible in fells point
Stayed 3 nights in Oct 2023