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Rating 10 - Excellent. 4713 out of 7636 reviews" "
This was our second stay. Staff was always helpful and courteous. The overall appearance of the property and building was excellent nice and clean with no odors.
Didn’t really have to go anywhere. It was the location. Like a cruise ship with all the sun light and space. Ocean view, grounds. Food, staff room were outstanding . Just a wonderful experience
stephen
Stayed 1 night in May 2024
Response from Jack on May 24, 2024
Thank you for sharing your wonderful review! We're delighted to hear that you enjoyed your stay! Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful experience.
Great place to enjoy a 5 day vacation. Slots were tight, not paying out as much as we put in. Only thing we didn’t like was many amenities where not open until Memorial Day. We where there a few days prior to all being open!
Greg
Stayed 6 nights in May 2024
Response from Jack on May 24, 2024
Thank you for sharing your experience. We're glad to hear you enjoyed your 5-day vacation with us. We apologize for the inconvenience caused by some amenities not being open before Memorial Day and understand how this impacted your stay. Your feedback is valuable, and we'll work on improving availability information for our guests. We hope to welcome you back soon for a fully enjoyable experience.
10/10 Excellent
Giselle
May 23, 2024
Liked: Amenities
I had one bad episode where a clearly drunk man tried pulling me off my chair in the casino and insisting I go to his room with him. I went to the bathroom and he was following me. I left soon after to go to my room.
Giselle
Stayed 2 nights in May 2024
Response from Jack on May 24, 2024
Thank you for sharing your experience. We're deeply sorry to hear about the distressing incident you encountered in the casino. Your safety and comfort are our top priorities. We are taking your feedback very seriously and will be addressing this with our security team to prevent such incidents in the future. We appreciate you bringing this to our attention and hope you will consider giving us another opportunity to provide an enjoyable experience.
2/10 Terrible
Orlando
May 23, 2024
Liked: Cleanliness
Disliked: Staff & service
Orlando
Stayed 1 night in May 2024
Response from Jack on May 24, 2024
Thank you for taking the time to give us your rating. We are sorry to hear you did not have the experience you anticipated. We do hope you will visit us again in the future.
Room was beautiful & clean! The room view was amazing
Ruth
Stayed 1 night in Apr 2024
Response from Jack on May 22, 2024
Thank you for taking the time to let us know about your stay! We are delighted to hear you enjoyed your time with us. We can’t wait to see you again soon!
We appreciate you taking the time to give us your feedback. We are overjoyed to know that you had a wonderful time with us! We hope to welcome you again soon.
The hotel and accommodations made by the hotel were awesome for me and my family. I will definitely be back.
Sarah
Stayed 1 night in May 2024
Response from Jack on May 22, 2024
Thank you for taking the time to give us your feedback and let us know of your visit with us. We appreciate all your kind words and we are ecstatic to know how much fun you had with us! We hope to have the pleasure of welcoming you back again in the future!
6/10 Okay
Hakim
May 21, 2024
Liked: Cleanliness
Unfortunately our stay coincided with some construction work.
Limited choices of food available. Especially after 10 pm.
Hakim
Stayed 1 night in May 2024
Response from Jack on May 22, 2024
We apologize that we failed to meet the level of excellence that we strive to meet here at Ocean Casino Resort. We appreciate you taking the time to let us know about your visit. We will take all your feedback into advisement and adjust as necessary.