Indoor pool, cabanas (surcharge), sun loungers
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Reviews of Harrah's Resort Atlantic City

4 out of 5
Harrah's Resort Atlantic City
777 Harrah's Blvd., Atlantic City, NJ

Reviews

7.0

Good

Rating 10 - Excellent. 1620 out of 4386 reviews" "
Rating 8 - Good. 873 out of 4386 reviews" "
Rating 6 - Okay. 650 out of 4386 reviews" "
Rating 4 - Poor. 493 out of 4386 reviews" "
Rating 2 - Terrible. 750 out of 4386 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole, Buffalo

Travelled with partner
Liked: Cleanliness, staff & service
The casino part was great. When checking in they had no king size mattresses so they gave us 2 queens and I had to make sure I was getting the ocean view instead of the city view. The tv was dying so it had 2 color tones. We barely watched it, so we didn't want the inconvenience of having to move rooms for a different tv. The room was clean and the view was beautiful. A lot of stuff was open during weird times. Its a $20 cover as a hotel guest if you want to use the pool which was only open 9am-5pm. All the restaurants closed early except the pastry shop. We tried bobbys burgers which was the only thing open when we got back as everything closed between 7-8pm or earlier. The meat was so pink that I only ate half, scared I was going to get sick. Overall it was an okay stay but we got a great deal on expedia for 2 nights so, you get what you pay for. We will definitely be paying more to stay on the boardwalk.
Stayed 2 nights in May 2024
Response from Rob on May 23, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To far from all the action down on the beach and boardwalk.
Stayed 3 nights in May 2024
Response from Angel on May 23, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

TUNDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, clean room, clean environment and great stay.
Stayed 3 nights in May 2024
Response from Angel on May 22, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

6/10 Okay

m

Travelled with partner
We were there during a basketball conference.. kids kept banging on our door all night and day.. just horrible..
Stayed 2 nights in May 2024
Response from Angel on May 22, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

6/10 Okay

Sade

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Rob on May 23, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

ronald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 2 nights in May 2024
Response from Rob on May 22, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rob on May 23, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Angel on May 23, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angel on May 23, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Staff was friendly during the checking process. Room well appointed and clean. Overall great stay!
Stayed 1 night in May 2024
Response from Jasmine on May 22, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

6/10 Okay

Deonna

Liked: Staff & service
Convenient location
Stayed 1 night in May 2024
Response from Jasmine on May 22, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Terrible

Tatianne

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2024
Response from Rob on May 22, 2024
Our apologies for your poor experience. I will be sharing your score with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Tamika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly staff
Stayed 2 nights in May 2024
Response from Jasmine on May 22, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

6/10 Okay

Ernestine

Travelled with partner
Disliked: Staff & service
The only thing I didn’t like was that there wasnt a pool that everyone can use like kids etc
Stayed 2 nights in May 2024
Response from Jasmine on May 22, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Amaida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in May 2024
Response from Jasmine on May 22, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

2/10 Terrible

levan

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from KW on May 22, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

8/10 Good

ArjsaNell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but very expensive outside of room booking.
Stayed 2 nights in May 2024
Response from Jasmine on May 22, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

KARLA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place , Room was nice and clean beautiful view love it 👍
Stayed 1 night in May 2024
Response from Jasmine on May 21, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Jasmine on May 22, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

4/10 Poor

Kurt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place seems run down understaffed and dirty
Stayed 1 night in May 2024
Response from Jasmine on May 21, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

4/10 Poor

Marianela

Disliked: Staff & service
The check in es a las 4 y la piscina cierra a las 5, aunque a las 4:45 suenan un silbato y hay que salir de inmediato de la piscina, y para el día de salida, la piscina abre a las 10 y el check out es a las 11. El personal es cortarte y poco cordial en general. Hay muchos hoteles alrededor con muy buen customer service y mejores instalaciones.
Stayed 1 night in May 2024
Response from Jasmine on May 22, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

8/10 Good

Denyda

Liked: Cleanliness
I didn’t like that you had to do pay to use the pool facilities
Stayed 1 night in May 2024
Response from Jasmine on May 21, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

2/10 Terrible

Monica

Disliked: Staff & service, property conditions & facilities
Rooms were not clean staff was rude
Stayed 2 nights in May 2024
Response from Jasmine on May 21, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Terrible

Maria

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was changed twice, the first room/hallway had foul odor. Second room, the hallway also had foul odor. My bathroom ceiling collapsed. Nothing to do and definitely not recommended if traveling with kids. 2/10
Stayed 3 nights in May 2024
Response from Jasmine on May 21, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

4/10 Poor

jen

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Jasmine on May 21, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Mignon

Travelled with family
Harrah’s was great. I know it’s in the process of renovation so I believe once done it should look amazing
Stayed 2 nights in May 2024
Response from Jasmine on May 20, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

6/10 Okay

Caroline

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy. The dog area was filthy. The cleaning people were mopping the floor with dirty mop water. Three elevators stopped working Saturday and this created a huge line just to go to your room. This was the Laguna pet friendly tower. Young kids were running around the hallways and slamming doors. The pool isn't free because they run it as a club. I guess this is the price to pay for it to be kid-free. The bar by the pool doesn't open until 1130AM and the pool hours are 8/9-5/6PM. And they do not allow outside drinks in the pool area. The valet cart system isn't clear. Would not stay again.
Stayed 2 nights in May 2024
Response from Jasmine on May 20, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service
I pre paid for a room. 2 queen beds. Checked in at 5 pm they didn’t have my room. Had to give me a king bed. Unacceptable.. manager refused to help.
Stayed 1 night in May 2024
Response from Jasmine on May 20, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Allan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot to do. Many options.
Stayed 2 nights in May 2024
Response from Jasmine on May 20, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

8/10 Good

Edward

Stayed 1 night in Apr 2024
Response from Jasmine on May 21, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Alberta

Liked: Cleanliness
The hospitality of the staff and the whole place was amazing
Stayed 3 nights in May 2024
Response from Rob on May 19, 2024
Great feedback! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

8/10 Good

Sherita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional, courteous and helpful in accommodating our needs. Environment was great. Very comfortable.
Stayed 2 nights in May 2024
Response from Rob on May 19, 2024
Great feedback! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont stay here . Room dirty . There was a Bachelorpart next door .
Stayed 2 nights in May 2024
Response from Rob on May 19, 2024
Our apologies for your poor experience. I will be sharing your score with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Terrible

Lynn

Travelled with family
Disliked: Staff & service, amenities
One hour to check in that’s crazy!
Stayed 1 night in May 2024
Response from customer relations on May 19, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

8/10 Good

Doreen, Dover

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel. A lot of activity. Had an issue with the thermostat and had to change rooms…but issue was resolved quick…no complaints on the customer service. Overall: I’d stay there again
Stayed 2 nights in May 2024
Response from customer relations on May 19, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

8/10 Good

vijai

Travelled with family and small children
Disliked: Amenities
Customer service is poor
Stayed 2 nights in May 2024
Response from customer relations on May 19, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

Didier, Bellport

Liked: Cleanliness, staff & service, property conditions & facilities
We like the whole essence of the place,nice pool and pool area. Access to lots of excellent food options. Very nice casino and staff was very helpful.
Stayed 1 night in May 2024
Response from customer relations on May 19, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

2/10 Terrible

Nisa, JBMDL

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities
My stay was horrible, the only thing I can say that was the best part of my trip was the self parking! I checked in at 4:30pm and my room wasn’t ready until 8pm. I booked a 2 queen bedroom 3 days prior to arriving, they no longer had the room I required. Gave me a king and promised a rollaway bed. 2 hours later we still didn’t receive a rollaway bed. Call housekeeping and they said they ran out of rollaway beds hours ago. Went back to front desk and was told they would give me extra bedding and a 75 dollar credit. Extra bedding never came and when you call housekeeping they said they would expedite the request since at this point in time it is 12am. Nothing ever came. Used the 75 dollar credit and there never was credit put on the room. And since it was consider a past stay, we had to fill out a form online and hopefully hear back from the billing department. DO NOT STAY unless you plan on being drunk the whole time.
Stayed 1 night in May 2024
Response from customer relations on May 19, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

8/10 Good

Rebecca

Stayed 1 night in May 2024
Response from Jasmine on May 20, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Rob on May 19, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

8/10 Good

Dan, New York

Liked: Staff & service, amenities, property conditions & facilities
Good property. If you come here, be prepared to stay here, or need a taxi to go to another casino. Harrah's is pretty far from other resorts, especially the boardwalk. Otherwise, I was pleased with my stay.
Stayed 1 night in May 2024
Response from Jasmine on May 19, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Perla Edith Guzmán

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Mar 2024
Response from Jasmine on May 19, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

8/10 Good

Kimkisha, Bronx

Travelled with family
I love the stay but I didn’t like that they didn’t have the smoking room like I paid for and put me and my mother on the 43 floor talking about we upgraded you to me that was not an upgrade,It was Mother’s Day weekend and I wanted a bath tub to relax.
Stayed 2 nights in May 2024
Response from Jasmine on May 19, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

4/10 Poor

Pandora

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I will never stay there again
Stayed 1 night in May 2024
Response from Jasmine on May 19, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

6/10 Okay

Barbra

At check in they charge me for 2 rooms I only reserved 1 now representative said I need to call the hotel to ask for a refund . I don’t need this headache
Stayed 1 night in May 2024
Response from Jasmine on May 19, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place
Stayed 1 night in May 2024
Response from customer relations on May 19, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

6/10 Okay

Khyathy Sree

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The stay was great but strict check out times & express check-in doesn’t work No water provided WiFi is very limited
Stayed 1 night in May 2024
Response from Jasmine on May 21, 2024
Thank you for bringing your concerns to our attention. We are concerned that your overall expectations were not met and are deeply sorry that you were disappointed with your experience. We will consider your feedback and make the adjustments needed.

4/10 Poor

Latarsha

Disliked: Cleanliness
Stayed 2 nights in May 2024
Response from Jasmine on May 19, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

4/10 Poor

Nina

Business traveller
Disliked: Cleanliness, amenities
I was on hold for 15 minutes when I called to ask for clean towels (my room was not freshened up during my stay). I finally had to go downstairs to the check-in desk to request the towels.
Stayed 2 nights in May 2024
Response from Jasmine on May 20, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

8/10 Good

Candacy

Nice and clean
Stayed 2 nights in May 2024
Response from customer relations on May 19, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.