Room, 1 King Bed, Balcony, City View
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Reviews of Hyatt Regency Atlanta Downtown

4 out of 5
Hyatt Regency Atlanta Downtown
265 Peachtree St NE, Atlanta, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 3050 out of 5462 reviews" "
Rating 8 - Good. 1234 out of 5462 reviews" "
Rating 6 - Okay. 555 out of 5462 reviews" "
Rating 4 - Poor. 317 out of 5462 reviews" "
Rating 2 - Terrible. 306 out of 5462 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

RONALD

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful gym. Breakfast very good.
Stayed 4 nights in May 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very walkable for events at Central Park. There’s also a lot of options of places to eat and drink around the hotel if you are interested. Only thing I’m never into is the mandatory $50 valet parking, but there is a self parking garage not too far from the hotel. That’s just not my thing. Especially when there are other options that provide self-parking that’s much less expensive.
Stayed 2 nights in May 2024

10/10 Excellent

Pretty

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and professional staff.
Stayed 1 night in May 2024

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in May 2024

10/10 Excellent

Amer

Liked: Cleanliness, property conditions & facilities
There for a meeting, excellent location
Stayed 2 nights in Mar 2024

8/10 Good

Dirk, greenville

Liked: Cleanliness, amenities, property conditions & facilities
Best feature was being connected to Marta station for easy commute to concert and downtown attractions. $55 for parking was a little steep 👎
Stayed 1 night in May 2024

4/10 Poor

Brigitte

Travelled with group
Liked: Cleanliness
Very disappointed in our experience at the Hyatt Regency. Check in was at 4 p.m. There were no valet attendants at 4:00 p.m. due to no show attendants for their shifts, there was a convention and a concert that night. We couldn't check in to be on time at hotel to be on time for the concert. All of the cars were stuck in line waiting for valet so couldn't get out. Waited about 30 mins. We decided to drive to concert venue so paid for parking at the venue and valet parking when we checked in at Hotel after 11:00 p.m. Check in was not good either. Waited in line since there were not a lot workers at the front desk to check us in.. When finally checked in. I was handed my room keys. Go to the room and couldn't get in the room. Went back to front desk so the lady could tell me that she found out that the room was being cleaned and not ready (this is now 11:30 p.m.). The lady continued to tell me that it is first come first serve for getting a room even though I booked over 2 months again. I couldn't even check in at 4:00 p.m. so we could have our room and walk to concert. Was sent back to a new floor with new keys. This was the worst and I will not go back. I would like to get my money back on the valet as I had to pay for valet of $55 and parking at the venue for $60. That was a very expensive night.
Stayed 1 night in May 2024

10/10 Excellent

LaDonna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was wonderful!
Stayed 1 night in May 2024

8/10 Good

Victoria

Travelled with partner
Liked: Amenities
45 to enter hotel, 2 people checking in understaff, room wasn’t the cleanest and small bathroom
Stayed 1 night in May 2024

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very nice
Stayed 1 night in May 2024

10/10 Excellent

Lenese A

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here the staff was nice and the room was clean. The hotel seems to be on a main street so walking to dining, bank, CVS and a nice breakfast spot across the street was a breeze. I definitely would stay again
Stayed 3 nights in May 2024

8/10 Good

Luisa

Liked: Cleanliness, property conditions & facilities
Down town not that safe be aware
Stayed 2 nights in Apr 2024

10/10 Excellent

Luther, Pickerington

Travelled with family
Liked: Cleanliness, property conditions & facilities
We really enjoyed ourselves
Stayed 3 nights in Feb 2024

6/10 Okay

Paula

Liked: Cleanliness
Disliked: Property conditions & facilities
VERY outdated hotel. The rooms were more modern, but the balcony and lobby of the hotel is concrete leftover from the 70's. Staff was friendly. The location was within walking distance to a good amount of sites. Other locations we used Uber.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Brian, Chicago

Stayed 1 night in May 2024
Response from Guest Services Manager on May 15, 2024
Thanks Brian, please come back again!

10/10 Excellent

Chelsea, Lutz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT and beautiful hotel! Very elegant and upscale.
Stayed 3 nights in Feb 2024
Response from Guest Services Manager on May 15, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a bit disappointed when I arrived very late at night and there was no parking
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 15, 2024
We’re so sorry to hear your parking experience was not up to our standards of guest care. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.

10/10 Excellent

Kevin

Stayed 1 night in May 2024
Response from Guest Services Manager on May 15, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Extremely nice place! Great food and activities around this wonderful hotel! Highly recommend!
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 15, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

Aki, Bellevue

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 15, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on May 15, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, staff was friendly, the room was clean. I would stay here again and recommend it to my family.
Stayed 4 nights in May 2024
Response from Guest Services Manager on May 7, 2024
Thanks so much! We're so glad you enjoyed your room and stay. And please do tell your family, we'd love to have them as our guests!

8/10 Good

Alicia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, huge hotel. I was aggravated about the parking but found a near convenient parking lot. I also wish there was a microwave in my room.
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 7, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services Manager on May 7, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

marvin

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 6, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

6/10 Okay

Michael

Travelled with partner
Liked: Property conditions & facilities
We weren’t happy with not enough space for parking or valet. And limited help with check in for such a busy hotel,
Stayed 1 night in May 2024
Response from Guest Services Manager on May 7, 2024
We’re so sorry to hear you were not completely satisfied with your stay. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.

6/10 Okay

Bradie

Travelled with family
Your only parking options were valet or walk half a block around the corner to a overnight parking garage that cost $20 bucks for a hotel that cost that much to stay in that is just ridiculous!
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on May 6, 2024
We’re so sorry to hear you were not completely satisfied with your stay. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.

10/10 Excellent

Volana

Travelled with family
Balcony
Stayed 1 night in May 2024
Response from Guest Services Manager on May 6, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Manager on May 6, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

Usha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is newly renovated, so the rooms are modern and quiet. The central location is great.
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on May 3, 2024
Thanks so much for being our guest. We're glad you enjoyed your room and stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

Courtney

Stayed 2 nights in Apr 2024

10/10 Excellent

Walkel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on May 6, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

Vastania, Nanuet

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on May 6, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

Patricia, Blairstown

Stayed 4 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Amenities
Valet was the worst part of the stay.
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on May 3, 2024
We’re so sorry to hear your parking experience was not up to our standards of guest care. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.

10/10 Excellent

Marissa Danielle

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, modern, and comfortable
Stayed 1 night in May 2024
Response from Guest Services Manager on May 3, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

LaTishia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love my stay if I’m in Atlanta again this is where I will stay I like that I can get to CVS and eatery’s without going outside
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on May 3, 2024
Thanks so much! We're so glad you enjoyed your stay, and all the convenient amenities connected to the hotel. Please come back again, soon!

6/10 Okay

Ladawn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on May 3, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

8/10 Good

Heaven

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on May 3, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

Tamal

Stayed 1 night in Mar 2024
Response from Guest Services Manager on May 3, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

10/10 Excellent

Sharesa

Liked: Cleanliness, property conditions & facilities
Love the balcony just need to bee cleaned
Stayed 1 night in Apr 2024
Response from Guest Services Manager on May 3, 2024
We’re so sorry to hear your room was not up to our standards of guest care. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.

10/10 Excellent

Amani

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on May 3, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

8/10 Good

Nirmala

Travelled with family
Liked: Property conditions & facilities
Hotel was very nice. Housekeep we our issues for two day. They fall to clean our room.
Stayed 5 nights in Apr 2024
Response from Guest Services Manager on May 3, 2024
We’re so sorry to hear your room and stay were not up to our standards of guest care. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.

10/10 Excellent

Ronnie

Liked: Cleanliness, property conditions & facilities
Friendly restaurant staff. Very walkable. Moderately priced.
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on May 3, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay, and that our terrific team could make your visit just right. We hope you'll come back and stay with us again soon.

8/10 Good

Aleksey

Stayed 4 nights in Apr 2024

4/10 Poor

Shana L.

Stayed 3 nights in Apr 2024
Response from Guest Services Manager on May 3, 2024
We’re so sorry to hear you were not completely satisfied with your room and stay. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.

10/10 Excellent

Brandon

Stayed 3 nights in Apr 2024
Response from Guest Services Manager on May 3, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.

8/10 Good

Julie

Liked: Property conditions & facilities
Basic hotel, nothing bad
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on Apr 29, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.