Ratings based on 1,282 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from TN

Posted 31-Aug-2014
Due to the location of the vents in the main room and bed room, the room never cooled down to temp. We were so warm throughout the night that we were unable to sleep.
Comment from Hotel Management
2-Sep-2014 by Bob Belmonte, Hotel Management
Thank you for sharing your feedback and I do apologize for any inconvenience encountered during your stay. I have addressed both of your concerns with the appropriate managers to ensure a more pleasant stay in the future. Again thank you for sharing this with us and we hope to see you again in the future. Sincerely, Bob Belmonte, General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Aug-2014
Nice property. Good location. The hotel charged extra fees that I was not aware of...waiting to see if they auto - credit :(
Comment from Hotel Management
31-Aug-2014 by Bob Belmonte, Hotel Management
Thank you for the positive star ranking and for choosing to stay with us. We appreciate your business and hope to see you again. Bob Belmonte, General Manager.
2 out of 5
by A verified traveller from New York

A Disappointment

Posted 20-Aug-2014
Pros: Good location.
Cons: Staff was OK. Felt like just another guest.
Location: Food and shopping.
Checked in late after a long drive. Room looked fine, but....Housekeeping should have cleaned the tub after the last guest. The shower could have been cleaned more thoroughly. Black mold does not leave a good impression.
Comment from Hotel Management
22-Aug-2014 by Bob Belmonte, Hotel Management
Thank you for the feedback and I apologize that your suite was not up to standards and I have addressed this with our team to ensure this will not happen again . Thank you for choosing to stay with us and we hope to see you again and we will take better care of you during your next visit. Sincerely, Bob Belmonte, General Manager.
3 out of 5
Recommended
for Everyone
by A verified traveller from Wellford, SC

Very friendly staff.

Posted 19-Aug-2014
The staff was very friendly. Guest services staff was always nice and courteous.
Comment from Hotel Management
21-Aug-2014 by Bob Belmonte, Hotel Management
Thank you for taking the time to comment on your recent stay with us and we are pleased to hear that our staff took good care of you and that you had a pleasant experience. Thank you again for choosing to stay with us and we hope to see you again in the future. Sincerely, Bob Belmonte, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2014
Pros: The room layout and the bathroom
Very nice stay. I was very pleased with my room and guest service
Comment from Hotel Management
21-Aug-2014 by Bob Belmonte, Hotel Management
Thank you for the feedback on your recent stay with us and we were excited to see that you had a great experience with both your accomodations and the service from our team. Thank you for choosing to stay with us and we hope to see you again. Kindest Regards, Bob Belmonte, General Manager.
3 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Items taken from my room

Posted 12-Aug-2014
I stayed at this hotel the beginning of August. I was schedule to check out of my room Monday. On Saturday afternoon the house keepers took my water and my protein shakes. I told the manager who left a note for the morning manager and they replaced my water but not my protein shake.
Comment from Hotel Management
16-Aug-2014 by Bob Belmonte, Hotel Management
Thank you for your comments and I apologize for the miscommunication with our housekeeping staff and we would like to correct this for you when you return. we hope to see you again in the near future. Kindest Regards, Bob Belmonte, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great area for hotel stay

Posted 5-Aug-2014
The service was great. The stay was pleasant and not too far from restaurants and stores. Didn't understand the $30 and $20 charges to my charge but overall the whole experience was great. Would definitely recommend and stay again.
Comment from Hotel Management
7-Aug-2014 by Bob Belmonte, Hotel Management
Thank you for your great star rating and very positive comments and we were delighted to hear that you had a very positive experience and found the area attractions to be very convenient. Again thank you and we hope to see you again in the future. Kindest regard, Bob Belmonte, General manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from tallahassee

Nice hotel near buckhead

Posted 21-Jul-2014
Came to Atlanta for a braves game. The room was very nice and the bed felt like a cloud. The indoor pool was also a plus .
Comment from Hotel Management
26-Jul-2014 by Bob Belmonte, Hotel Management
Thank you for the great star rating and we are pleased to see that you had a very positive experience during your stay with us. Our hotel is very convenient to Turner Field and the Braves as well as the Perimeter Mall and numerous restaurants. We look forward to seeing you again in the future! Sincerely, Bob Belmonte, General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful hotel

Posted 19-Jul-2014
The staff was friendly and professional. I needed a crib and though it wasn't there at check in, they had it available in minutes. The room was clean and comfortable. A wonderful place to stay for a night out longer.
Comment from Hotel Management
20-Jul-2014 by Bob Belmonte, Hotel Management
Thank you for the nice star rating and very positive comments. regarding the service received and the accommodations. Our very spacious suites and comfortable beds coupled with our location next to several attractions makes this a great weekend getaway destination. Thank you again for choosing to stay with us and we hope to see you again in the future. Kindest Regards, Bob Belmonte, General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller from charlotte nc

Posted 14-Jul-2014
It was comfortable and a nice size. Shower pressure was a little to hard on the body and it could be a little bigger. But it was a good room and the lady at Starbucks was fabulous making my frappe! Great service! Hot tub was great!!! Overall nice hotel.
Comment from Hotel Management
16-Jul-2014 by Bob Belmonte, Hotel Management
Thank you for sharing your feedback and we were pleased to hear that you had a very positive experience. I have addressed your concern regarding the shower with our chief engineer and apologize for the inconvenience. Thank you for choosing to stay with us and we look forward to seeing you again in the future. Kindest regards, Bob Belmonte, General Manager.