4/10 Poor
Danielle
May 30, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was amazing. I really wish I got the attendant who helped me. He worked later in the night, but was very very helpful to me after traveling all day. I booked a room and walked in and I did my usual checks and I promise you I walked into the bathroom and there was the largest cockroach, still alive on its back and in the bathroom. I was very traumatized because I have a phobia so it was just unsettling for me. The room is very poorly lit. There’s no large light in there. You have to turn on a bunch of lights so I was extremely tired or with a child. This could have been a lot worse, but luckily they did fix it. I will never stay there again. I will post the video of the cockroach and the room As a Google review. I understand you get what you pay for so this room ran me about $100 and the incidentals were $100 And while it was large and spacious, it was very eerie. The bathtub wasn’t clean. I stayed in the room for maybe a total of three hours and took the shuttle back to the airport. The shuttle was timely, but for some odd reason, it picked us up and made us get off at another hotel And switch shuttles, which I found odd. Breakfast cost more than parking and the shuttles inside were old and dirty.