Front of property - evening/night

Reviews of National Park Inn

2.5 out of 5
National Park Inn
47009 Paradise Rd E, Ashford, WA

Reviews

8.2

Very good

Rating 10 - Excellent. 83 out of 179 reviews" "
Rating 8 - Good. 57 out of 179 reviews" "
Rating 6 - Okay. 17 out of 179 reviews" "
Rating 4 - Poor. 12 out of 179 reviews" "
Rating 2 - Terrible. 10 out of 179 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

sandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and checked out within the our it was a total waste of money
Stayed 1 night in May 2024

8/10 Good

Jiyoun

Travelled with family
Liked: Staff & service, amenities
The location was perfect.
Stayed 1 night in May 2024

4/10 Poor

Gerhard

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was nice, but checking in and out was very slow- only one outdated computer. Food was good but pricy and slow. The lounge had a real wood burning fire place which was a cozy place and a chance to chat with fellow travelers. The Inn being located in the park was a great to visit the park.
Stayed 1 night in May 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good, our room a bit small, but the location was EXCEPTIONAL! Sitting on the front porch with a warm drink admiring Mt. Rainier after a long hike was the best ending to our day. Our servers went above and beyond to make our dining experiences enjoyable and relaxing.
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very rustic. No cell signal, no Wi-Fi.
Stayed 1 night in May 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating and food was good.
Stayed 1 night in Apr 2024

8/10 Good

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Besides the long check in time, it looked like the Inn was understaffed, the facility was great. It’s what you can expect from accommodations in a national park. The food was great. The servers were exceptional. Too bad I didn’t get the name of the server who went above and beyond to bring our dessert on the balcony so we can watch the sunset.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical Hotel. Did not disappoint! Loved the shower and location of room number 1. Food was over the top with very generous portions. The view of Mt Rainier from the front veranda was stunning. My husband and I enjoyed our drive to Paradise and back. Very convenient location.
Stayed 2 nights in Apr 2024

10/10 Excellent

saraina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment on the mountain is superb, all the staff were professional and kind. The rooms were pretty and food was excellent. Highly Recommend!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Tiffanie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a special place. The hotel is definitely on the older side but the staff, customer service, and amenities are top notch. Will definitely return again in the future.
Stayed 1 night in Mar 2024

10/10 Excellent

Katya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Desiree S on Mar 18, 2024
Thank you!

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Desiree S on Mar 18, 2024
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room 2
The ground floor handicapped room bed was fixed to the wall, and unable to be moved, leaving a 12 inch "walking" space between the bed and the wall heater at floor level. This was difficult to manage in getting into and out of the bed on that side. Theere was also only the bed surface and a small nightstand as solid surfaces to place luggage and equipment on. A second small nightstand might have been helpful. Otherwise a most pleasant stay.
Stayed 1 night in Feb 2024
Response from Desiree S on Mar 18, 2024
We have made management aware of your feedback. Thank you!

4/10 Poor

Ashley

Stayed 1 night in Jan 2024
Response from Desiree S on Mar 18, 2024
Thank you.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It should be understood by everyone staying at the National Park Inn that this is a national park experience. That means there is no wi-fi, and the bathrooms will be shared. That said, I felt very fortunate to be able to book at the National Park Inn. Often, these kinds of places are booked years in advance, but this one is not. I hike early in the morning, so I was able to use the showers at 4:30 AM before anyone else was up. There are some trails nearby, which makes the Inn very convenient. Then the restaurant opens up for business, and the staff there is very friendly. I enjoyed the experience very much, and I would be happy to recommend it.
Stayed 1 night in Jul 2023

10/10 Excellent

kaitlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely! The staff was wonderful and knowledgeable. It was the perfect place to relax after a day of hiking.
Stayed 2 nights in Oct 2023

10/10 Excellent

Wei-Ning, CUPERTINO

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Viorica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect!!!
Stayed 1 night in Oct 2023

8/10 Good

ROBERT

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
If the clouds cooperate, you can see the top of Mt Ranier from the front porch while in a tall-backed chair.
Stayed 1 night in Oct 2023

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

john

Travelled with partner
Staff was EXCELLENT!
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice combination of modern comfort and nostalgic history.
Stayed 2 nights in Sep 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little historic place that gets you off the grid! The only thing I would improve is the food service—way overpriced (28$ for a hamburger)! But the blackberry cobbler was delicious!
Sunset on the porch!
Stayed 1 night in Sep 2023

10/10 Excellent

peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful front desk staff. just what we expected from a national park inn. everything we needed. room was small, but we were only in it to sleep and getvready for a park adventure. Jamil was especially helpful with great tips. Very accommodating.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was rustic yet beautifully maintained and fit the landscape perfectly?
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly, Oklahoma City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a view of the mountain which was nice. A few trails near the property and a museum.
Stayed 1 night in Sep 2023

10/10 Excellent

Kathy

Stayed 2 nights in Sep 2023

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Inn is very convenient for visiting the park. The property is clean and cozy. However there are many conveniences missing from this property. Although I did know this ahead of time, it is well explained, it is slightly frustrating to not have wifi in todays world. Sharing a common shower is no problem however the cleanliness of these facilities should be carefully monitored. While it did appear cleaned often, it was still mildly questionable at times. The bed was very comfortable and the room was adorable. Having a sink in the room was helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and clean. We had dinner in the on-site restaurant which was very good. Our waitress Katherine was very helpful with her suggestions for both dessert and places to hike in the park. My husband and I enjoyed our stay very much!
Stayed 1 night in Sep 2023

10/10 Excellent

Lowell

Stayed 1 night in Sep 2023

8/10 Good

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to find a Bathtub in our bathroom, and small plush beds though one was lopsided. Pillows were too thick. No wifi or service. Great restaurant staff, especially Kathryn. Great to wake up in the park- so quiet at sites.
Stayed 1 night in Aug 2023

8/10 Good

Paula, Greensboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic but very clean. We had dinner and breakfast at the restaurant which was good. Service in the restaurant was excellent!
Stayed 1 night in Aug 2023

2/10 Terrible

asaf

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Richard, Soquel

Liked: Cleanliness, property conditions & facilities
Really nice being so close to the park and fun historic building but we were there in very hot weather and no AC
Stayed 1 night in Aug 2023

10/10 Excellent

LADONNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and bright!
Stayed 1 night in Aug 2023

4/10 Poor

Gloria

Travelled with partner
Disliked: Staff & service, amenities
I was not able to get in my room until 30 minutes after check in time. Check in staff seemed very unconcerned about the situation.
Stayed 1 night in Aug 2023

6/10 Okay

pitchaya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
not enough staff make service slow, check in time at 4 not ready till 4:30. no Wifi
Stayed 1 night in Aug 2023

2/10 Terrible

Craig

Disliked: Staff & service
Reserved room with bathroom but given room without. No warning and still charged for regular room. Manager said reservation system was messed up
Stayed 1 night in Aug 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this location because of the view of Mt Rainier and the beauty of the National Park. The rooms are basic with shared bathrooms & showers, no air conditioning but comfortable beds. Staff was very helpful & friendly. Dining room serves excellent food, but rather expensive with no other options.
Stayed 1 night in Jul 2023

8/10 Good

Alicia

Travelled with partner
Disliked: Amenities
Location was good. No in-room bathroom facilities. Get to common room early (6:30 am) if you want coffee
Stayed 2 nights in Jul 2023

6/10 Okay

Wiley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The National Park Inn is an historic inn inside Mt. Ranier National Park. Rooms are small, but comfortable and most rooms do not have a bath. However, we reserved a room with a bath through Expedia but when we arrived that room was not available and the manager explained that Expedia had overbooked the rooms. He was able to accommodate us in a regular queen bed room with no bath and provided us a voucher for breakfast. Also, be advised that the rooms have on TV or Wi-Fi service and we also did not have cell service.
Stayed 1 night in Jul 2023

2/10 Terrible

Shannon

Stayed 1 night in Jul 2023

2/10 Terrible

Charles

Disliked: Staff & service, property conditions & facilities, room comfort
Awful hotel, nice area
Awful Hotel in Beautiful Area We reserved a private room for two nights, paying in full for one night over a month in advance. Arrived very early in the day to find that they overbooked and we only had a room for one night and it was not private, sharing a toilet and shower with the entire floor. Tiny room with no A/C or WiFi. Desk personnel blamed overbooking on Hotels.com (through which we have rented hundreds of rooms with never a screw-up), which made no sense since the service always confirms availability with the hotel. They said they could not make the price adjustment for the significant difference between the room we paid for and the room we got, and offered a reservation for the 2nd night at another hotel a half hour drive away, which we declined. The only consolation was that dinner at the hotel was good, and the service from our waitress Dee (who was the only staff member we met who seemed to care about anything) was excellent. Avoid if you have a choice.
Stayed 2 nights in Jul 2023

10/10 Excellent

Julie

Stayed 1 night in Jul 2023

8/10 Good

JAMES E

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Jiyoung

Stayed 1 night in Jul 2023

10/10 Excellent

Peter D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at the National Park Inn. Everyone was nice and professional. The area is quiet and peaceful. It allowed us to put down the electronics and enjoy nature and family. Especially like that it was in the park which was very convenient.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023