Ratings based on 819 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Athens, GA

Within walking distance of down town

Posted 23-Feb-2015
Pros: Proximity to downtown, friendliness, cleanliness. The quilts were soft and warm.
Cons: Would love a small frig and microwave in the room.
Location: Restaurant, shops, art galleries, and, of course, the Biltmore Estate.
We were delighted to find a lovely restaurant within the hotel, as we arrived on the brink of an ice storm and could not venture out into town. Good food--breakfast and dinner. This hotel is also right next door to a YMCA which may interest some people who are members of a Y elsewhere.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location for the tastes of Asheville.

Posted 23-Feb-2015
Pros: The location was outstanding; walking distance to downtown shops, microbreweries and restaurants. Easy access to interstate loop/interstates, too!
Cons: For the price paid, it would be nice to have a mini-fridge in the room and a fan in the bathroom.
Location: Hotel is within walking distance of the all the artsy-crafty shops on Broadways, as well as the many microbreweries in the neighborhood - "pub crawls"
The location is outstanding and I walked to the Moog Store/Headquarters, the arts and craft shops along Broadway and, of course, the microbreweries dotting the downtown map. I did, however, have an issue with my room lock/door handle which could have been handled better -- more timely follow-up by the front desk regarding repair/replacement status would have been nice, as well as sticking to a committed time for making the repair the following morning (10:00 a.m., prior to my checking out; as it was, I had to leave the room unlocked while I loaded and warmed up my car before checking out).
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Very convenient location.

Posted 17-Feb-2015
Pros: Downtown location.
This is a good value within close walking distance of the entire downtown. Hotel was in good condition with friendly and helpful staff. Easy access to major routes. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Kentucky

Brewery/Biltmore weekend getaway

Posted 10-Feb-2015
Pros: Value, location
Cons: Noisy hallways!
Location: Breweries within walking distance, shops and restaurants
We loved our stay! We drove in for a weekend getaway with the intentions of being downtown and walking distance to breweries. This hotel was perfect for just that. We were able to walk to all of the breweries downtown, and we very close to the interstate which made traveling to the Biltmore and other locations around Asheville very easy. Great stay for the price
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Feb-2015
Nice time. A little far to walk when it's super cold but the price made up for it.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Bargain

Posted 4-Feb-2015
Pros: Very comfortable rooms. Great location.
Cons: A re-model of the front desk would improve the appeal.
Location: It is near to everything - literally in walking distance. Very rare at the price.
The hotel rooms and amenities are nice and the location can't be beat -- hard to find a room within walking distance of Asheville attractions at that price. The front desk is a bit odd -- looks like a drugstore checkout counter, but lobby is nice.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Feb-2015
Only complaint was the elevator up front was not working when I got back from seeing a show
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jan-2015
Good location, clean rooms. Convenient to downtown.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom hilton head, sc

walking distance to the bars

Posted 13-Jan-2015
Pros: closeby
clean, inexpensive, close by ...you can't ask for anything more...
3 out of 5
Recommended
for Everyone
by A verified traveller

It would have been nice if the staff would quite

Posted 12-Jan-2015
It would have been nice if the staff would quite the 230am drunks the first time and for me not to have to call in after being awake for 3 hours because of loud drunk kids. I had to call 3 times before anything was done