Ratings based on 846 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Charleston, SC

I wish I paid more for another hotel

Posted 24-Mar-2015
Pros: Location wasn't bad.
Two big problems: Had to choose between hot water and water pressure. That sucks. Lock broke and it took 1/2 hour at 2 in the morning to find maintenance to fix it. Next day, left shades in the room, but maintenance was on lunch break so had to do without them for the (sunny) day. Ridiculous. Will deal with the higher prices at another hotel next time.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom nyc

Location outweighs the negatives

Posted 17-Mar-2015
Location is so convenient to everything...other hotels we checked downtown were far more expensive. Interiors are getting a little tired, bathroom was very clean but tiny and lighting in the room was terrible but I would take all this for the price and convenience. There is so much to do in Asheville that you don't spend much time in the hotel anyway.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great room for the money

Posted 16-Mar-2015
No complaints at all. Staff was very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom nc

Nice hotel in downtown

Posted 16-Mar-2015
Clean room and excellent staff. Basic room no extras but clean and big tv
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester, UK

Four Points

Posted 7-Mar-2015
Pros: Very friendly and helpful staff with a manner that is sincere, comfortable rooms
Location: Very well located for the Broadway area of Ashville
Had to travel from Kentucky down to North Carolina and stayed over at the four points for one night. Arrived early and there was no problem booking me in. Room was very comfortable Had my dinner in the adjoining restaurant, the steak was excellent and the lady who served me was were ever so helpful. Tried a local beer at the bar and was served by a very friendly barman Breakfast the following morning was massive and very tasty
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Flagstaff, AZ

Right by downtown - GREAT location!

Posted 3-Mar-2015
Pros: The rooms were clean and the beds were very comfy! Staff was very friendly and helpful. The price was great, especially for the location.
Cons: There was little sound insulation, so the neighbors were pretty easy to hear. We didn't spend much time in the room so it wasn't a big deal.
Location: Downtown Asheville is full of great bars, restaurants, and shops! If you're looking for a good brewery, don't miss Wicked Weed!
The best part about this hotel is how close it is to downtown. We were able to walk almost everywhere we wanted to go!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Athens, GA

Within walking distance of down town

Posted 23-Feb-2015
Pros: Proximity to downtown, friendliness, cleanliness. The quilts were soft and warm.
Cons: Would love a small frig and microwave in the room.
Location: Restaurant, shops, art galleries, and, of course, the Biltmore Estate.
We were delighted to find a lovely restaurant within the hotel, as we arrived on the brink of an ice storm and could not venture out into town. Good food--breakfast and dinner. This hotel is also right next door to a YMCA which may interest some people who are members of a Y elsewhere.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location for the tastes of Asheville.

Posted 23-Feb-2015
Pros: The location was outstanding; walking distance to downtown shops, microbreweries and restaurants. Easy access to interstate loop/interstates, too!
Cons: For the price paid, it would be nice to have a mini-fridge in the room and a fan in the bathroom.
Location: Hotel is within walking distance of the all the artsy-crafty shops on Broadways, as well as the many microbreweries in the neighborhood - "pub crawls"
The location is outstanding and I walked to the Moog Store/Headquarters, the arts and craft shops along Broadway and, of course, the microbreweries dotting the downtown map. I did, however, have an issue with my room lock/door handle which could have been handled better -- more timely follow-up by the front desk regarding repair/replacement status would have been nice, as well as sticking to a committed time for making the repair the following morning (10:00 a.m., prior to my checking out; as it was, I had to leave the room unlocked while I loaded and warmed up my car before checking out).
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Very convenient location.

Posted 17-Feb-2015
Pros: Downtown location.
This is a good value within close walking distance of the entire downtown. Hotel was in good condition with friendly and helpful staff. Easy access to major routes. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Kentucky

Brewery/Biltmore weekend getaway

Posted 10-Feb-2015
Pros: Value, location
Cons: Noisy hallways!
Location: Breweries within walking distance, shops and restaurants
We loved our stay! We drove in for a weekend getaway with the intentions of being downtown and walking distance to breweries. This hotel was perfect for just that. We were able to walk to all of the breweries downtown, and we very close to the interstate which made traveling to the Biltmore and other locations around Asheville very easy. Great stay for the price