Ratings based on 600 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Teri from durham nc

convenient location

Posted 15-Apr-2014
Pros: location was great and staff was very friendly.
I was put in a handicap accessible room, which would be great if I were handicapped. Honestly, for someone who needs the accessibility, grab bars, etc, it would be a great room. However, I did not need those things so it felt like I was staying in a hospital instead of a hotel. I was also not entirely comfortable being on the ground floor. I couldn't open the curtains because the room looked out onto the parking lot.
3 out of 5
Recommended
for Everyone
by Joe from Brown Summit, NC

Ok hotel

Posted 14-Apr-2014
Pros: Clean
Location: Easy walking distance to downtown Asheville and restaurants.
Room clean, bed comfortable, but elevator noisy (room located next to), walls thin so can hear voices, toilet hard to flush, sink not draining well.
4 out of 5
Recommended
for Everyone
by Nicole from Charlotte, NC

Great Location

Posted 19-Mar-2014
Pros: Location.
This hotel is perfect if you are planning to spend time exploring downtown Asheville. It is a quick walk to the local breweries, as well some great restaurants and shops. The hotel itself is on the older side but they have made updates to the rooms which were nice. Stayed over a weekend and there were a few loud late night guests which by other reviews seems to be common. But with such an easy walk to downtown that wasn't a surprise. Rooms were clean and beds were comfy. Hotel staff was accommodating and let us check in early.
4 out of 5
Recommended
for Everyone
by A verified traveller

Basic

Posted 17-Mar-2014
This is a basic hotel. The walls are super thin-if we had loud neighbors it would be terrible, but we were fortunate. Location is great, it was clean, but don't expect anything more than basic.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location in Asheville

Posted 14-Feb-2014
Cons: The hotel is in need of an update all over.
Hotel is convenient to downtown, no breakfast included.
4 out of 5
Recommended
for Everyone
by Richie from charlotte nc

Great location

Posted 28-Jan-2014
Staff was excellent and very welcoming. Rooms were nice and clean. Close walk to restaurants and shops. Would definitely stay here again
4 out of 5
Recommended
for Everyone
by A verified traveller from Georgia

Great hotel, close to downtown

Posted 27-Jan-2014
Pros: Location, Location, Location and price.
Cons: It got a little loud on Saturday night. It wasn't the fault of the hotel as there were guests who came in late. It quieted down quickly.
We had a great stay at the Sheraton. Our check-in and check-out were fast and easy. Our room was clean and it was a great location--a short walk to downtown. Would definitely recommend it.
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 12-Jan-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by chippity from f

Standard but still real nice.

Posted 8-Jan-2014
You can walk to shops and dinner which we did and loved.
5 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 7-Jan-2014