Reception
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Reviews of Hotel Phoenix

3.5 out of 5
Hotel Phoenix
Calea Aurel Vlaicu, 267, Arad

Reviews

6.8
Rating 10 - Excellent. 3 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 7 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

B

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean but old hotel
Clean hotel and friendly staff. However, there is no elevator and the overall condition of amenities and room is very old.
Stayed 1 night in Aug 2021

8/10 Good

Constantin

Liked: Staff & service, property conditions & facilities
Acceptabil
Locatie buna, conexiuni usoare cu A1, zona industriala, centrul orasului. Receptie ok, camera spatioasa, mic dejun variat si gustos, gradina frumoasa in spatele hotelului. Curatenia si mirosul din spatiile comune lasa de dorit. In plus, zgomot chiar si noaptea, din cauza traficului intens de pe strada.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2020

8/10 Good

Iosip

Stayed 1 night in Aug 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Marius

Disliked: Cleanliness, property conditions & facilities, room comfort
Nu am intalnit hotel mai mizerabil. In afara de Tv, a carui telecomanda trebuia sa o rogi frumos sa schimbe canalele, care era o plasma restul camerei parea desprinsa din filmele din anii 80'. Nu recomand.
Stayed 1 night in Jul 2018

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We arrived at 1 am and check-in went very smooth. They have 24/7 reception. The room was great and the buffet breakfast was delightful. We'll come back!
Stayed 1 night in Sep 2018

6/10 Okay

Pintilie

Liked: Cleanliness
Not memorable!
The room i get was super hot becouse the air conditioning was missing. The girl in the reception at the hotel did not now where my room was . During storm the waitress was not happy with us to have dinner inside. The food was great!
Stayed 1 night in Jul 2018

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel

6/10 Okay

Ali

Not bad
Stayed 1 night in Mar 2018

6/10 Okay

Cosmin

Liked: Cleanliness
Ok-ish
Good hotel for transit, but i woudn't recommend it for more than 1 night. The reception is big, but there is no elevator to the floors. The hallway to the rooms smells funny. The room is big, furniture is new, but the bed is terrible. Also the linining , 1 big pillow is ok, the 2nd one in the closet is old, same thing for covers as well. Breakfast is average at best, no real selection. Coffee machine serves hot chocolate instead of caffee latee.
Stayed 1 night in Jan 2018

8/10 Good

Jim Hayden, Panama City FL

Liked: Cleanliness, staff & service, property conditions & facilities
Basic and Acceptable
The staff were amazing and quite nice. The hotel is on a busy street so you get noise. The bedding is basic and not very comfortable. The rooms are also basic but acceptable. The breakfast was nice. Mainly cold table. Would stay again for the money
Stayed 1 night in Oct 2017

2/10 Terrible

Toderita

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Sin agua caliente, poca limpieza
Nos molestó mucho que no había agua caliente en el Hotel, se lo digimos a la recepción y no nos solucionó el problema, decía que si en 5 minutos no salía no tenía ninguna habitación. Viajabanod con un bebé y nos tocó ducharnos con agua fría. La limpieza tampoco era muy buena. Para ser un hotel de 3 estrellas me defraudó mucho
Stayed 1 night in Aug 2021

8/10 Good

Ilonka, Deutschland

Business traveller, Travelled with partner
Liked: Cleanliness
Zu kurz um etwas zu sagen. Waren nur eine Nacht da.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall satisfied
Out of the city. A few kilometers far from the Hungarian border and there is zero tv channel. Otherwise the hotel was clean, service people were polite, bed was comfy. Breakfast was limited, no yoghurt, only super sweetened fruit drinks, no reform food. For one occasion it was ok. Parking was plenty.
Stayed 1 night in Jul 2019

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Personalet virkede lidt reserveret.
Stayed 2 nights in Oct 2018

6/10 Okay

Ditmar, Rosengarten

Liked: Staff & service
Typisch Rumänisch
Nun ja, etwas in die Jahre gekommendes Hotel mit weitaus rumänischem Standard. Netter, kleiner Garten, doch leider an einer recht befahrenen Straße. Leider sind die Fenster auch nicht sehr gut gedämmt, so dass auch nachts der verkehrslärm zu hören ist. Das Frühstück ist jedoch super reichhaltig.
Stayed 1 night in Sep 2018

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

BARTOSZ

Liked: Staff & service
Stayed 1 night in May 2018

8/10 Good

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel w porządku, wygodny dojazd, bardzo miła obsługa w recepcji, śniadania na średnim poziomie, ale można się najeść, jeśli chodzi o okolicę to nieciekawie.
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2017