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Reviews of Ontur Butik Otel Ankara - Boutique Class

4 out of 5
Ontur Butik Otel Ankara - Boutique Class
Kennedy Cad. No: 144 G.O.P, Çankaya, Ankara

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 221 reviews" "
Rating 8 - Good. 60 out of 221 reviews" "
Rating 6 - Okay. 16 out of 221 reviews" "
Rating 4 - Poor. 11 out of 221 reviews" "
Rating 2 - Terrible. 4 out of 221 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, clean building, and extremely friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

MUAZZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Mohammed, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities
I barely complain about a place I accept what i paid for but at this property i am shocked to the fact that the room has a cigarette smell it is very bad I couldn’t sleep and my room is supposed to be non smoking room
Stayed 1 night in Sep 2023

10/10 Excellent

Sarko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Errol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Nice, friendly and helpful staff. Located centrally, within walking distance from shopping and dining. The property is a little dated but neat, clean and orderly. Breakfast option is convenient, but lots of other options with variety are available in the area.
Stayed 3 nights in Jun 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Jun 2023

8/10 Good

Amjad

Travelled with family
Liked: Staff & service
Room as you see in pictures, however our room carpet could use some detail cleaning. Stayed 2 nights, no house cleaning, but got new towels when asked. Toilet self wash leakes inside the bowel. Needs some attention. Overall our stay was pleasant for the reasonable price.
Stayed 2 nights in May 2023

6/10 Okay

Frank

Liked: Staff & service
Disliked: Cleanliness
The floor of the room wasn’t clean but the bathroom was nice. The bed and pillows were comfortable! Breakfast is definitely not worth it.
Stayed 1 night in Mar 2023

10/10 Excellent

Bobby

10/10 Excellent

Bobby

Liked: Staff & service, amenities, property conditions & facilities
Staff was great, management was amazing.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We stayed here as a family. The website said up to 6 kids stay for free. We were charged for our 3 kids (ages 8, 6 and 3). There were remnant hairs and even a pine cone found on the floor of our room from the previous person. We were hoping for a family friendly hotel to stay in and left disappointed.
Stayed 3 nights in Aug 2022

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel overall, location good and region nicrs
Rooms were clean and very spacious, receptionisrs were helpful and especially Neushad very cooperative, smiling very nice gentlman.I recommend this hotel
Stayed 1 night in Jul 2022
Response from front office on Jul 28, 2022
thank you for your comment

8/10 Good

khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable. We would stay there again.
Very comfortable and large rooms. The staff need to be more pleasant to their guests.
Stayed 3 nights in Jul 2022

2/10 Terrible

Dovrangeldi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service tv doesn’t work stuff they don’t care
Stayed 3 nights in Jun 2022
Response from front office on Jul 28, 2022
thank you for your comment

8/10 Good

Samir, Kfar Qasim

Travelled with group
Liked: Cleanliness, staff & service
Very poor breakfast
Stayed 1 night in Jun 2022
Response from front office on Jul 28, 2022
thank you for your comment

4/10 Poor

Shakir

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Bad experience!!! Stuff was so rude! No one will carry your bags in and out! No smile! No light in the lobby! I got back at 11pm and receptionist was sleeping! No wifi in the rooms only in the lobby when i asked the receptionist he tried to fix it but couldn't! Breakfast was worse one in Turkey and they don't have restaurant for any other order. Don't surprise when there is an issue the manager will be loud and disrespectful abd will tell you different things at the sametime. Only a good thing was the rooms for the price. Good, clean and comfortable bed. Overall verbad service!
Stayed 1 night in Jun 2022
Response from front office on Jul 28, 2022
thank you for your comment

10/10 Excellent

Kian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place , nice room.
Stayed 1 night in Apr 2022
Response from front office on Jul 28, 2022
thank you for your comment

10/10 Excellent

Sohail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and central. Will stay again.
Stayed 1 night in Apr 2022
Response from front office on Jul 28, 2022
thank you for your comment

10/10 Excellent

Sohail

Stayed 2 nights in Apr 2022
Response from front office on Jul 28, 2022
Teşekkür ederiz. Geri dönüşünüz bizim için çok önemlidir

10/10 Excellent

Sukonsri

Stayed 1 night in Mar 2022
Response from front office on Jul 28, 2022
thank you for your comment

10/10 Excellent

Mahmoud

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel the staffs are very polyied very clean
Stayed 1 night in Mar 2022
Response from front office on Jul 28, 2022
thank you for your comment

10/10 Excellent

Tolga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family with two kids
If we visit Ankara again, this is the address we’ll stay again. Very good location, price was very reasonable.
Stayed 1 night in Nov 2021
Response from front office on Nov 30, 2021
thank you very much

8/10 Good

mehmet kerem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from front office on Nov 30, 2021
Çok Teşekkür ederiz

10/10 Excellent

Eril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guzel konaklama, buyuk oda! Great stay, big room!
Buyuk oda, guzel fiyat. Karsida market, 5 dk. yurume mesafesinde avm. -5 derecede bile her sey elimin altindaydi. Odadan cok, bir apartman dairesi havasi vardi. Cok memnun kaldim, tesekkurler. Large room, good price. Market across the street, mall within 5 mins. of walking distance. Even at -5 degrees (C), everything was within easy reach. The room had a cozy apartment vibe more than just a room. I was very satisfied, thank you.
Stayed 1 night in Feb 2020
Response from front office on Feb 15, 2020
Çok Teşekkür ederiz Eril Bey

10/10 Excellent

Parviz, Salt lake, Utah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean rooms and good breakfast and helpful staff
Stayed 7 nights in Jan 2020
Response from Front Office on Feb 8, 2020
Thank you so much Mr. Takmili

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, cozy, quiet, great breakfast, good internet, happy with my stay and definitely recommend. Also love the funky sinks.The shower could be improved with some lighting and a better shower head stand for a proper shower. Otherwise all good
Stayed 2 nights in Jan 2020
Response from Front office on Jan 25, 2020
Thank you so much for your review

8/10 Good

Saman

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is ok
Hotel wad ok, I didn’t like how management refused having visitors over for longer than half an hour... aside from that, it was ok on the whole
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is enclosed parking area for hotel. Easy access if you are with a car. Staff very polite and helping. Bathroom clean and items and accessories new and working. But bathroom was tight and not very comfortable. But still shower was good. Price a little bit overrated, I think. But still this hotel can be considered as an option as it will provide good sleep and silent neighborhood.
Stayed 1 night in Oct 2019
Response from Fom on Oct 16, 2019
Thank you so much for your review

10/10 Excellent

Hamza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff - always a call away. Big and clean rooms. We stayed in the connecting rooms. Great experience for a big family.
Stayed 1 night in Aug 2019
Response from Fom on Aug 24, 2019
Thank you so much Mr. Naveed Khan

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Fom on Aug 23, 2019
Teşekkür ederiz.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large quite room with supportive staff
Large room, supportive staff, very convienent for family.
Stayed 3 nights in Aug 2019
Response from Fom on Aug 21, 2019
Thank you so much for your review

10/10 Excellent

Hanif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel located very good.Fast and good service. We were 4 adult with one child. The room was big enough for us .
Stayed 2 nights in Jul 2019
Response from NOVSHAD on Jul 19, 2019
Thank you for you feedback. It's very important for us.

8/10 Good

botan, Iraq.erbil

Liked: Cleanliness, property conditions & facilities, room comfort
It was really clean hotel with big rooms.
Stayed 1 night in Mar 2019
Response from Fom on Apr 29, 2019
Thank you so much for your review

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The suportive staff was amazing and the amenties were great. The location is perfect.
Stayed 2 nights in Mar 2019
Response from fom on Mar 25, 2019
Thanks for your nice review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from FOM on Jan 27, 2019
Teşekkür ederiz.

8/10 Good

cynthia, Quebec, Canada

Liked: Cleanliness, staff & service, room comfort
I really enjoyed the friendly staff and the calm location. The internet was really slow and the AC was not always working well.
Stayed 11 nights in Jul 2018
Response from FOM on Aug 8, 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good large rooms. Good location. Very helpful staff. Breakfast OK. Ankara was quite hot during the day while I was there and hotel air conditioning was not working.
Stayed 2 nights in May 2018
Response from FOM on Jun 3, 2018
As you were informed, for keeping room cool You needed to close door and windows when air condition is on.

10/10 Excellent

Ildar, Uzbekistan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable place
The Ontur Butik Hotel offers perfect services for reasonable price. The stuff is friendly and willing to help. Room condition is perfect, it's spacious and comfortable. Recommend it!
Stayed 2 nights in Sep 2017

10/10 Excellent

KK, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite hotel
It is a very nice quiet hotel. The services are great and the hotel personnel are excellent. They need to work on the breakfast a bit and the internet speed. The rest is excellent.
Stayed 2 nights in Sep 2017

10/10 Excellent

Akmal , kabul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel quite and comfort
I really enjoyed the staff were very helfull net was great
Stayed 1 night in Aug 2017

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michele, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
huge rooms
Fantastic for me

8/10 Good

Meral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schone hotel met ruime kamers.
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Yan odadan ses yalıtımı halledilse çok daha iyi olacaktır,geri kalan özellikleri güzeldi
Stayed 2 nights in Feb 2024

10/10 Excellent

levent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Emre Sinan

Stayed 2 nights in Jan 2024

6/10 Okay

murat

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Can

Business traveller
Liked: Room comfort
Oda aynı fotoğrafdaki gibi ama kahvaltı çok kötü.
Stayed 3 nights in Jan 2024

10/10 Excellent

Burhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024