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Reviews of Meyra Palace

Meyra Palace
Muhsin Yazicioglu Caddesi No : 55, Balgat - Çankaya, Ankara, Ankara

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 101 reviews" "
Rating 8 - Good. 31 out of 101 reviews" "
Rating 6 - Okay. 7 out of 101 reviews" "
Rating 4 - Poor. 4 out of 101 reviews" "
Rating 2 - Terrible. 4 out of 101 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nasim

Stayed 2 nights in Jan 2024
Response from Onur AKTAS - Asistant Front Office Manager on Mar 5, 2024
Mr. Nasim ;First of all, thank you for choosing our hotel. We are proud of your feedback and we hope host you again at Meyra Palace Hotel Ankara.

6/10 Okay

Omar

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
I couldn’t sleep good from the high temperature
The House keeper don’t do them job right, The thermostat of the rooms doesn't work , they have a problem with the temperature for all hotel.
Stayed 10 nights in Nov 2023

10/10 Excellent

Sedighe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and polite. I spoke with Kar who is fluent in English and they arranged everything for us in a timely manner. We hope to visit Ankara soon.
Stayed 1 night in Oct 2023

10/10 Excellent

shahram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Dumitru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Faruk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Reservation Supervisor on Aug 8, 2023
Thank you very much for your wonderful detailed reviews after your recent stay at Meyra Palace Hotel. We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Meyra Palace Hotel.

10/10 Excellent

Mehmet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2023
Response from Reservation Supervisor on Jun 13, 2023
Dear Guest, Thank you very much for your reviews after your recent stay at Meyra Palace Hotel . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Meyra Palace Hotel.Kind regards, Meyra Palace Hotel Management,

10/10 Excellent

MOHSEN

Liked: Cleanliness, staff & service, property conditions & facilities
Close to VFS office, for anyone wanting to go there
Stayed 1 night in Apr 2023
Response from Reservation Supervisor on May 2, 2023
Dear Guest, Thank you very much for your reviews after your recent stay at Meyra Palace Hotel . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Meyra Palace Hotel.Kind regards, Meyra Palace Hotel Management,

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and services. Will stay again
Stayed 2 nights in Oct 2022
Response from Meyra Palace Hotel Management, on Oct 26, 2022
Thank you very much for your reviews after your recent stay at Meyra Palace Hotel . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Meyra Palace Hotel.Kind regards, Meyra Palace Hotel Management,

8/10 Good

Laurent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottoman style deco is a bit over the top but large and confortable rooms. Fantastic spa, gym and pool.
Stayed 3 nights in Oct 2022
Response from Reservation Responsible on Oct 13, 2022
Dear Guest ,Thank you for your comment.Best Regards ,

8/10 Good

Yashar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
staying in this hotel was my second experience in last two months. The breakfast become better in comparison with my first stay. You really feel comfortable in this hotel and the staff are really friendly. The only thing that I can mention is that it is better to know a bit Turkish because most of the staff do not understand English very well.
Stayed 2 nights in Jul 2021
Response from Ayşenur ASLAN on Aug 2, 2021
Thank you very much for sharing your comments on our restaurant. It is such an honor to be preferred by valued guests like you and we hope that we were able to provide you Meyra Palace Hotel we are known for. We truly appreciate your feedback as this is the only way we can continuously improve the service we aim to provide. Kindly be assured that your comments will be conveyed accordingly to our colleagues. Thank you again for choosing us. We look forward to welcoming you back soon. Yours Sincerely, Meyra Palace Hotel Management

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Did not meet my expectations
Not up to the standard of what I was expecting out of a good hotel. The style of the rooms was a bit old. Air conditioning was not powerful enough to bring the room to a comfortable temperature. Never had a secure check at the metal detector. Not even the first night. I suppose that is there to be used for a reason.
Stayed 4 nights in Jul 2021
Response from Ayşenur ASLAN on Aug 2, 2021
Thank you for taking the time to share your review regarding your recent stay with us and we appreciate your feedback. We are truly sorry to hear that we were not able to meet your expectations during your stay in our rooms. We pride ourselves in providing guest experiences that are seamless and we clearly did not meet this standard with you. We have shared your valuable comments with our Housekeeping Department and other related departments for immediate improvement. We hope that you give us a chance to show you improved service and quality. Yours sincerely, Meyra Palace Hotel Management

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Book Again
Really nice staff, very quiet and the rooms are spacious and clean.
Stayed 2 nights in Jul 2021
Response from Fetih ÖZTÜRK on Jul 12, 2021
Please accept our sincere thanks for spending your precious time to share your kind feedback. We are happy to hear that your expectations have been answered from a 5 star hotel with our services. We look forward to welcoming you back in the nearest future. Best Regards, Meyra Palace Hotel Management Team

8/10 Good

Yashar

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2021
Response from Fetih ÖZTÜRK on Jul 12, 2021
Thank you very much for your wonderful detailed reviews after your recent stay at Meyra Palace Hotel. . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Meyra Palace Hotel. Kind Regards, Meyra Palace Hotel Management Team

6/10 Okay

Radin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Although the
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The accommodation & services were good. The room was not vacuumed clean properly, and there were hairs all around the floor. Because of covid we were not comfortable to ask servant to clean it for us while we are there.
Stayed 3 nights in Nov 2020
Response from Fetih ÖZTÜRK on Nov 29, 2020
Dear Sir/Madam, At first we would like to thank you for choosing Meyra Palace Hotel and thanks for your good comments. Since the beginning of the Covid-19 pandemic, we have taken all our measures within the hotel. Our rooms are disinfected after every guest exit and are not given to another guest for 12 hours. All of our rooms are vacuumed. Thank you for your feedback. We aim to increase our quality with your feedback. Notes about your feedback have been urgently forwarded to the required departments. We will be happy to host you again at our hotel on your Ankara travels. Have a nice day. Best regards, Meyra Palace Hotel Management

10/10 Excellent

Fardin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Fetih ÖZTÜRK on Nov 4, 2020
Dear Guest, Thank you very much for your reviews after your recent stay at Meyra Palace Hotel. We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Meyra Palace Hotel. Kind regards, Meyra Palace Hotel Management,

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Fetih ÖZTÜRK on Oct 21, 2020
Sayın Misafirimiz, Öncelikle otelimizi tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi paylaştığınız için teşekkür ederiz. Sizlerin değerli geri dönüşleri sayesinde hizmet kalitemizi artırmak hedefindeyiz. Olası Ankara seyahatlerinizde sizleri tekrar otelimizde ağırlamaktan mutluluk duyacağımızı belirtmek isteriz. Güzel ve sağlıklı günler dileriz. Saygılarımızla, Meyra Palace Rezervasyon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, quiet, the spa and pool are great and actually feel like a spa, would definitely visit again
Stayed 5 nights in Nov 2019
Response from Reservation Responsible on Jan 21, 2020
 Dear Guest, Thank you very much for your reviews after your recent stay at Meyra Palace Hotel . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Meyra Palace Hotel. Kind regards, Meyra Palace Hotel Management,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Advantageous
It was cool
Stayed 2 nights in Jun 2019
Response from Meyra Palace on Jun 27, 2019
Dear Guest, Thank you for your comments. We are glad that we were able to provide quality service and fulfil your every desire during your stay with us. Looking forward to welcoming you back soon to your "home" in Ankara we remain. Yours Sincerely, Meyra Palace Ankara Management

8/10 Good

Adilet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was a comfortable stay with everything needed for 1 day stay
Stayed 1 night in May 2019
Response from Fetih ÖZTÜRK on May 29, 2019
Dear Guest, Thank you for your review. We are so happy to hear that you enjoyed your stay at the Meyra Palace Hotel. We strive to deliver genuine hospitality from the heart and we are so please to hear our staff was able to provide you great overall service. We hope to welcome you back in the near future. Yours Sincerely, Meyra Palace Hotel Management

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel
Great hotel and fantastic value with the exchange rate what it is. Spacious, nicely decorated rooms. Separate bath and shower in the bathroom. Decent, inexpensive breakfast buffet.
Stayed 2 nights in Sep 2018
Response from Gokhan AKTAS on Oct 26, 2018
Dear Peter, First of all, we want to thank you for choosing Meyra Palace Hotel. Your feedback is important for us. We are happy to host you in our hotel. we'll appreciate to host you again next your Ankara travel. Have a nice day. Best regards, General Manager - Gokhan AKTAS

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice location and staff
Lunch was terrible. Cold soup,. Meat site was greasy, rice was not tasty. Salad was from yesterday.. Very expensive as a fix menu.. I do kot recommend restaurant for the lunch..
Stayed 1 night in May 2018
Response from Fetih ÖZTÜRK on Jun 27, 2018
Dear Guest, At first we would like to thank you for interest Meyra Palace Hotel. It is important to us for take your feedback. We are reached to our chef for your words about your lunch. For your second accommondation we will host you again and will be happy. Best regards, Fetih ÖZTÜRK - Front Office Manager

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Maybe not quite deserving of 5*.
For a 5* hotel the ability of staff to speak English was not all I might have expected. Room service couldn't take an order over the phone they had, to come up. I booked a car back to the airport for the end of my stay that didn't materialise although they did find one within 10mins. I found the breakfast buffet uninspiring, but the one time I ate in the top floor restaurant, the pasta dish they served was great.

8/10 Good

Antoinette, U.S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, nice location
I like the location of Meyra because it wasn't packed in with a million other hotels on extremely busy streets like many others are. I actually ended up extending my stay because I enjoyed the comfy bed and bright room (I had a corner room, so windows on both walls). The only annoyance was the sound of construction going on for the building next door, but that could happen anywhere. I didn't get around the immediate area much, but it seems like it would be easy to grab a bite somewhere close by walking.

10/10 Excellent

Antoinette, U.S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed more than once
I've stayed in many hotels in Ankara, but I fell in love with Meyra, aside from a few minor quirks. The room decor was beautiful, not the bland, hotel chain style; felt more luxurious and unique, albeit more classic or old fashioned than contemporary. The bathroom had a separate shower and bathtub, both immaculate and with great water pressure and temperature. The lighting could have been a little better, though (bright white bulbs instead of low light ones). I didn't take advantage of the sauna or gym, but mostly because I didn't feel comfortable doing so as a solo, 30-something female traveler (possible to be true for me in any hotel, unless it has female-only days/times like some of the other hotels). Unfortunately, the Club Lounge for the 11th-13th floors was not being operated during my stay (I heard it was because not enough guests were using it, so they closed it down). Self parking in the underground lot was handy, and the parking lot elevators went straight to the room floors, which was nice. Only complaint about parking were the very tight corners and tiny spaces, but not a big deal. My room key stopped working multiple times, even though my stay hadn't finished, but the front desk staff always fixed it without any issue. Room service food and prices pretty standard for Ankara 4-5 star rooms. My mini fridge didn't really work, but that wasn't a big deal to me and I kept forgetting to mention it to the staff. Overall, a great stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good. Access to main roads is very easy w/o any city traffic

8/10 Good

Tahir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genel olarak memnun kaldik, ancak sigara icilmeyen oda istememize rağmen odada sigara kokusu aldık. Bir de kahvaltı bu seviyede bir otele göre daha kaliteli olabilirdi.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tahsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Dilek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Serkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mirsad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

ELDAR

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

mesut erhan

Stayed 1 night in Sep 2023

10/10 Excellent

Mariana

Stayed 1 night in Jul 2023
Response from Reservation Supervisor on Aug 10, 2023
Dear Guest, Thank you very much for your reviews after your recent stay at Meyra Palace Hotel . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Meyra Palace Hotel.Kind regards,Meyra Palace Hotel Management,

6/10 Okay

Yavuz

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok kirli oda
Verdiginiz 1001 nolu odada ne havlu ne tuvalet kagidi ne bir pecete nede temizlik vardi leş gibiydi Bunlari misafir girmeden tamamlayacaksiniz bizim aramamizmi gerek illa rezill bir oda sunumu
Stayed 1 night in May 2023
Response from Reservation Supervisor on Jun 6, 2023
Değerli Yavuz bey,Kapsamlı bir şekilde bu konuyu tartıştığımızı belirtmek isterim. Verdiğimiz rahatsızlıktan dolayı bir özür borçlu olduğumuzu düşündüğümüz incelemeniz için çok teşekkür ederiz.Meyra Palace Hotel'de misafir memnuniyetini çok ciddiye alıyoruz ve şikayetlerin altında yatan nedeni bulmak için çok çalışıyoruz. Konuyu işletmemiz içinde görüştükten ve birkaç soruşturma yürüttükten sonra, size keyifli bir deneyim sunma fırsatını kaçırdığımızı fark ettik.Konuğumuz olarak size derinden değer veriyoruz ve sizi tekrar ağırlamayı dört gözle bekliyoruz. Bunun bir daha yaşanmaması adına misafirimiz ile nasıl daha kesintisiz iletişim kurabileceğimiz konusunda farkındalık yaratmak için eğitimler planladık.Gerçekten daha iyisini yapabileceğimize eminiz!Sizleri tekrar aramızda görmek ümidi ile,Meyra Palace Otel İşletmeciliği

8/10 Good

Gert

Stayed 3 nights in Mar 2023
Response from Reservation Supervisor on Mar 28, 2023
Dear Guest, Thank you very much for your reviews after your recent stay at Meyra Palace Hotel . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Meyra Palace Hotel.Kind regards, Meyra Palace Hotel Management,

10/10 Excellent

Yusuf

Stayed 1 night in Dec 2022
Response from Reservation Supervisor on Dec 17, 2022
Saygıdeğer misafirimiz,Meyra Palace Hotel'deki son konaklamanızdan sonraki değerlendirmeleriniz için çok teşekkür ederiz. Misafirlerimize beklenen hizmeti sunmak için elimizden gelenin en iyisini yapıyoruz ve misafir memnuniyeti bizim ödülümüz. Konukların yoğun programları arasında otelimiz ve hizmetlerimiz hakkında bize geri bildirimde bulunmak için zaman ayırdıklarında gerçekten minnettarız.Meyra Palace Hotel'e gelecekteki ziyaretlerinizi sabırsızlıkla bekliyoruz.Saygılarımızla,Meyra Palace Hotel Yönetmeliği

8/10 Good

Suleyman Hilmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Reservation Responsible on Dec 17, 2022
Saygıdeğer misafirimiz,Meyra Palace Hotel'deki son konaklamanızdan sonraki değerlendirmeleriniz için çok teşekkür ederiz. Misafirlerimize beklenen hizmeti sunmak için elimizden gelenin en iyisini yapıyoruz ve misafir memnuniyeti bizim ödülümüz. Konukların yoğun programları arasında otelimiz ve hizmetlerimiz hakkında bize geri bildirimde bulunmak için zaman ayırdıklarında gerçekten minnettarız.Meyra Palace Hotel'e gelecekteki ziyaretlerinizi sabırsızlıkla bekliyoruz.Saygılarımızla,Meyra Palace Hotel Yönetmeliği

8/10 Good

Dogukan

Stayed 1 night in Nov 2022
Response from Reservation Supervisor on Nov 19, 2022
Doğukan bey merhaba ,Meyra Palace Hotel'i tercih ettiğiniz için teşekkür ederiz. Bir sonraki seyahatinizde sizleri tekrar ağırlamaktan mutluluk duyacağımızı bildirmek isteriz.

10/10 Excellent

Emrullah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alles super
Stayed 1 night in Sep 2022
Response from Reservation Responsible on Oct 13, 2022
Dear Guest ,Thank you for your comment.Best Regards.

10/10 Excellent

Nina

Stayed 1 night in Aug 2022

10/10 Excellent

ugur samet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Ganira

Stayed 4 nights in Jul 2022

8/10 Good

Adanur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Bulent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022
Response from Fetih ÖZTÜRK on Jun 15, 2022
Bülent Bey, Öncelikle Meyra Palace Otel'i tercih ettiğiniz için teşekkür ederiz. Sizlerden aldığımız geri bildirimler sayesinde hizmet kalitemizi arttırmak hedefindeyiz. Bir sonraki Ankara seyahatinizde sizleri otelimizde tekrar ağırlamaktan memnuniyet duyacağımızı belirtmek isteriz. Sağlıklı ve iyi günler dileriz. Saygılarımızla, Meyra Palace Otel Rezervasyon Ekibi