Bar (on property)

Reviews of Holiday Inn Ankara - Cukurambar, an IHG Hotel

5 out of 5
Holiday Inn Ankara - Cukurambar, an IHG Hotel
Isci Bloklari Mah 1484 Sk No 3 Cankaya, Ankara, Ankara

Reviews

9.2

Wonderful

Rating 10 - Excellent. 157 out of 226 reviews" "
Rating 8 - Good. 48 out of 226 reviews" "
Rating 6 - Okay. 13 out of 226 reviews" "
Rating 4 - Poor. 4 out of 226 reviews" "
Rating 2 - Terrible. 4 out of 226 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mohammad Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities
reception and house keeping personnel friendly and polite.
Stayed 13 nights in May 2024
Response from Mashar Kutluca on May 23, 2024
Dear Navabi-Shirazi,First of all thank you for taking time and sharing your precious comments about your stay in our hotel. We are very happy to hear you enjoyed your stay. Our most important guideline is to serve our guests with the comfortable feeling of their own home. We are looking forward to welcome you again at the Holiday Inn Ankara Cukurambar.Sincerely, Emre Ersoy – General Manager

10/10 Excellent

Gokcehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 3 nights in Apr 2024
Response from Mashar Kutluca on Apr 29, 2024
Dear Dace,First of all thank you for taking time and sharing your precious comments about your stay in our hotel. We are very happy to hear you enjoyed your stay. Our most important guideline is to serve our guests with the comfortable feeling of their own home. We are looking forward to welcome you again at the Holiday Inn Ankara Cukurambar.Sincerely, Emre Ersoy – General Manager

10/10 Excellent

ENMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a great location. Food was delicious. Employees were kind and helpful. The Chef was/is superb 🙌🙌
Stayed 3 nights in Apr 2024
Response from Mashar Kutluca on Apr 26, 2024
Dear Becerra,First of all thank you for taking time and sharing your precious comments about your stay in our hotel. We are very happy to hear you enjoyed your stay. Our most important guideline is to serve our guests with the comfortable feeling of their own home. We are looking forward to welcome you again at the Holiday Inn Ankara Cukurambar.Sincerely, Emre Ersoy – General Manager

10/10 Excellent

Siddik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Mashar Kutluca on Mar 21, 2024
Sayın Yalçınkaya,Değerli vaktinizi ayırdığınız ve otelimiz ile ilgili olumlu puanlamanızı bizlerle paylaştığınız için teşekkür ederiz. En kısa sürede sizleri tekrar otelimizde ağırlayabilmek dileğiyle. Saygılarımla, Emre Ersoy - Genel Müdür

8/10 Good

Güven

Stayed 3 nights in Dec 2023
Response from Mashar Kutluca on Dec 19, 2023
Sayın Borçin,Değerli vaktinizi ayırdığınız ve otelimiz ile ilgili olumlu puanlamanızı bizlerle paylaştığınız için teşekkür ederiz. En kısa sürede sizleri tekrar otelimizde ağırlayabilmek dileğiyle. Saygılarımla, Emre Ersoy - Genel Müdür

8/10 Good

Daniel

Stayed 1 night in Dec 2023
Response from Mashar Kutluca on Dec 18, 2023
Dear Fansa, First of all thank you for taking time and sharing your precious comments about your stay in our hotel. We are very happy to hear you enjoyed your stay. Our most important guideline is to serve our guests with the comfortable feeling of their own home. We are looking forward to welcome you again at the Holiday Inn Ankara Cukurambar.Sincerely, Sincerely, Emre Ersoy – General Manager

10/10 Excellent

Ayhab

Stayed 1 night in Nov 2023
Response from Mashar Kutluca on Dec 18, 2023
Sayın Vardar,Değerli vaktinizi ayırdığınız ve otelimiz ile ilgili olumlu puanlamanızı bizlerle paylaştığınız için teşekkür ederiz. En kısa sürede sizleri tekrar otelimizde ağırlayabilmek dileğiyle. Saygılarımla, Emre Ersoy - Genel Müdür

8/10 Good

Hasan

Stayed 1 night in Oct 2023
Response from Mashar Kutluca on Oct 31, 2023
Sayın Şahin,Değerli vaktinizi ayırdığınız ve otelimiz ile ilgili olumlu puanlamanızı bizlerle paylaştığınız için teşekkür ederiz. En kısa sürede sizleri tekrar otelimizde ağırlayabilmek dileğiyle. Saygılarımla, Emre Ersoy - Genel Müdür

10/10 Excellent

YIGIT CAN

Stayed 1 night in Oct 2023
Response from Mashar Kutluca on Oct 23, 2023
Sayın Kızıltaş,Otelimiz hakkında paylaşmış olduğunuz olumlu yorumunuz için çok teşekkür ederim. Ankara ziyaretlerinizde sizi tekrar otelimizde ağırlamak dileğiyle. Saygılarımla, Emre Ersoy - Genel Müdür

10/10 Excellent

Kyle

Business traveller
Liked: Amenities
I was upgraded to a suit! Everything was so clean and the room was very spacious with a nice view.
Stayed 1 night in Sep 2023
Response from Emre Ersoy - General Manager on Sep 27, 2023
Dear Kyle,First of all, we would like to thank you for taking the time to leave your kind comment about our hotel after your visit. Receiving your positive opinions gives us courage, indicates that we are on the path to success, and shows that we successfully reflect our understanding of quality service and Turkish hospitality. As the hotel and the entire team, our goal is your satisfaction. It will be our honor and pleasure to welcome you back to our hotel soon with our improved service approach.Kind regards,

10/10 Excellent

Serhat

Stayed 4 nights in Sep 2023
Response from Emre Ersoy on Sep 19, 2023
Sayın Özdiyar,Değerli vaktinizi ayırdığınız ve otelimiz ile ilgili olumlu puanlamanızı bizlerle paylaştığınız için teşekkür ederiz. En kısa sürede sizleri tekrar otelimizde ağırlayabilmek dileğiyle. Saygılarımla, Emre Ersoy - Genel Müdür

10/10 Excellent

Volkan

Stayed 1 night in Sep 2023
Response from Emre Ersoy on Sep 8, 2023
Sayın Sözer,Değerli vaktinizi ayırdığınız ve otelimiz ile ilgili olumlu puanlamanızı bizlerle paylaştığınız için teşekkür ederiz. En kısa sürede sizleri tekrar otelimizde ağırlayabilmek dileğiyle. Saygılarımla, Emre Ersoy - Genel Müdür

10/10 Excellent

Murat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tekrar konaklamak isterim
Çalışanların ilgi ve alakaları son derece harikaydı. ailem ve benim için İyi bir deneyim oldu.
Stayed 3 nights in Aug 2023
Response from Emre Ersoy on Sep 2, 2023
Sayın Kahyaoglu,Öncelikle değerli vaktinizi ayırdığınız ve konaklamanız ile ilgili görüşlerinizi bizlerle paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu yorumları bizleri ve çalışma arkadaşlarımızı oldukça motive etmektedir. Ekibimiz ile ilgili pozitif yorumlarınız bizleri çok mutlu etmiştir. En kısa sürede sizleri tekrar otelimizde ağırlayabilmek dileğiyle. Saygılarımla,Emre Ersoy - Genel Müdür

8/10 Good

hsienwen

Stayed 3 nights in May 2023
Response from Emre Ersoy on May 30, 2023
Dear Yang,First of all thank you for taking time and sharing your precious comments about your stay in our hotel. We are very happy to hear you enjoyed your stay. Our most important guideline is to serve our guests with the comfortable feeling of their own home. We are looking forward to welcome you again at the Holiday Inn Ankara Cukurambar.Sincerely, Emre Ersoy – General Manager

8/10 Good

Pinar

Stayed 1 night in May 2023
Response from Emre Ersoy on May 17, 2023
Sayın Sevim,Değerli vaktinizi ayırdığınız ve otelimiz ile ilgili olumlu puanlamanızı bizlerle paylaştığınız için teşekkür ederiz. En kısa sürede sizleri tekrar otelimizde ağırlayabilmek dileğiyle. Saygılarımla, Emre Ersoy - Genel Müdür

10/10 Excellent

Ramon, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent service, great breakfast included
Stayed 6 nights in Apr 2023
Response from Emre Ersoy on May 4, 2023
Dear Sandin, First of all thank you for taking time and sharing your precious comments about your stay in our hotel. We are very happy to hear you enjoyed your stay. Our most important guideline is to serve our guests with the comfortable feeling of their own home. We are looking forward to welcome you again at the Holiday Inn Ankara Cukurambar.Sincerely, Emre Ersoy – General Manager

10/10 Excellent

Ayse

Stayed 2 nights in Apr 2023
Response from Emre Ersoy on Apr 19, 2023
Sayın Işıldar,Değerli vaktinizi ayırdığınız ve otelimiz ile ilgili olumlu puanlamanızı bizlerle paylaştığınız için teşekkür ederiz. En kısa sürede sizleri tekrar otelimizde ağırlayabilmek dileğiyle. Saygılarımla, Emre Ersoy - Genel Müdür

10/10 Excellent

Emre

Stayed 1 night in Mar 2023
Response from Emre Ersoy on Mar 25, 2023
Sayın Palancı,Öncelikle değerli vaktinizi ayırdığınız ve konaklamanız ile ilgili görüşlerinizi bizlerle paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu yorumları bizleri ve çalışma arkadaşlarımızı oldukça motive etmektedir. Ekibimiz ile ilgili pozitif yorumlarınız bizleri çok mutlu etmiştir. En kısa sürede sizleri tekrar otelimizde ağırlayabilmek dileğiyle. Saygılarımla,Emre Ersoy - Genel Müdür

10/10 Excellent

ZIYAD

Stayed 1 night in Mar 2023
Response from Emre Ersoy on Mar 22, 2023
Dear Kheir,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Emre Ersoy - General Manager

10/10 Excellent

Burçin

Stayed 1 night in Jan 2023
Response from Emre Ersoy on Jan 16, 2023
Sayın Bozca,Otelimiz hakkında paylaşmış olduğunuz olumlu yorumunuz için çok teşekkür ederim. Sunmuş olduğumuz hizmet ile beklentilerinizi karşılayabilmiş olmaktan dolayı büyük mutluluk duyduk. Ankara ziyaretlerinizde sizi tekrar otelimizde ağırlamak dileğiyle. Saygılarımla, Emre Ersoy - Genel Müdür

10/10 Excellent

Hala

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2022
Response from Emre Ersoy on Jan 5, 2023
Dear Mr. Mohsen,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Emre ErsoyGeneral Manager

10/10 Excellent

LEILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Rudy

Stayed 1 night in Oct 2022

10/10 Excellent

Samir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good services, professional staff.
Stayed 1 night in Oct 2022

10/10 Excellent

ali

Stayed 1 night in Jun 2022

10/10 Excellent

Sibel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is very convenient. Front-desk staff is really helpful and understanding. I enjoyed my problem-free stay.
Stayed 1 night in Jun 2022

8/10 Good

REHAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the bar follow service in the room isnt daily
Stayed 4 nights in Mar 2022

10/10 Excellent

Stuart

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a really welcoming hotel. Greeted with a friendly attitude which continued throughout the stay
Stayed 3 nights in Feb 2022

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a good size and very clean. The staff at the front desk was very helpful with check-in and all of my inquiries. Breakfast was very substantial. They even organized my PCR test for me. Highly recommend.
Stayed 2 nights in Jan 2022

4/10 Poor

seyhan

Business traveller
Disliked: Staff & service, room comfort
Vasat, beklentileri karşılamayan bir otel
Otelin yarısında covid önlemleri vardı yarısında yoktu. Modern çizgisi olan bir imaj çizmek isteselerde çalışanların o mantalitede olmaması sebebiyle arada kalan kafası karışık bir otel
Stayed 2 nights in Nov 2021

10/10 Excellent

Jesse

Stayed 3 nights in Nov 2021

6/10 Okay

Berk Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion,food menu could be more various.i like the fruit dish on the last day which someone had brought to my room it was really respectful
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Nezih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay!..
Whenever we head to Ankara, my wife and I love to stay at IHG Cukurambar hotel as it's so clean, quite, safe and close to the shopping mall and almost in the very centre of everything.
Stayed 3 nights in Jul 2020
Response from Sinan Misirli on Jul 22, 2020
Dear Mr.Usta, First of all thank you for taking time and sharing your precious comments about your stay in our hotel. We are very happy to hear you enjoyed your stay. Our most important guideline is to serve our guests with the comfortable feeling of their own home. We are looking forward to welcome you again at the Holiday Inn Ankara Cukurambar. Sincerely, Sinan Mısırlı General Manager

10/10 Excellent

Emin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
erfect
Perfect clean kind people
Stayed 5 nights in Feb 2020

6/10 Okay

Oguzhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The executive suites really is only a slightly larger double room.
Stayed 1 night in Sep 2019
Response from Sinan Misirli, GM on Sep 15, 2019
Dear Oguzhan, Thank you for taking the time to tell us about your experience at our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Sinan Misirli, General Manager

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price. Breakfast is good!
Stayed 6 nights in Jul 2019
Response from Sinan Misirli on Aug 17, 2019
Dear Mr. Aleksandar, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sinan Misirli, General Manager

10/10 Excellent

GULSEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Everything was fine. I’d stay again.
Stayed 1 night in Jul 2019
Response from Sinan Mısırlı, GM on Aug 4, 2019
Dear Gulsen, First of all thank you for taking time and sharing your precious comments about your stay in our hotel. We are very happy to hear you enjoyed your stay. Our most important guideline is to serve our guests with the comfortable feeling of their own home. We are looking forward to welcome you again at the Holiday Inn Ankara Cukurambar. Sincerely, Sinan Mısırlı - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Sinan Misirli, GM on Jul 18, 2019
Değerli vaktinizi ayırdığınız ve otelimiz ile ilgili olumlu puanlamanızı bizlerle paylaştığınız için teşekkür ederiz. En kısa sürede sizleri tekrar otelimizde ağırlayabilmek dileğiyle. Saygılarımla, Sinan Mısırlı – Genel Müdür

8/10 Good

Faiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean and conveniently located
Modern and clean rooms with multi-lingual front desk staff (English and German). My family and I booked 2 rooms for my brother's graduation at METU. The rooms were comfortable and spacious as compared to other hotels we stayed on our trip to Turkey. They have convenient parking with valet service and it is a convenient location behind a major shopping mall. I give 4/5 for comfort since we were unable to figure the cooling in the room
Stayed 2 nights in Jul 2018
Response from Sinan Misirli on Jul 20, 2018
Dear Faiz, First of all thank you for taking time and sharing your precious comments about your stay in our hotel. We are very happy to hear you enjoyed your stay. Our most important guideline is to serve our guests with the comfortable feeling of their own home. Inside your room there are instructions for all electronic devices and equipments. We are looking forward to welcome you again at the Holiday Inn Ankara Cukurambar. Sincerely, Sinan Mısırlı - General Manager

10/10 Excellent

Atilla, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect staff , welcoming
Room was clean and quite, staffs are friendly and helpful, breakfast incredible. I highly recommend you to stay here.
Stayed 1 night in May 2018
Response from Sinan Misirli on May 24, 2018
Dear Mr. Atilla, First of all thank you for taking time and sharing your precious comments about your stay in our hotel. We are very happy to hear you enjoyed your stay. Our most important guideline is to serve our guests with the comfortable feeling of their own home. We are looking forward to welcome you again at the Holiday Inn Ankara Cukurambar. Sincerely, Sinan Mısırlı - General Manager

8/10 Good

iddo

Liked: Staff & service, property conditions & facilities, room comfort
Good for business
I stayed for 3 night the rooms floor never cleaned, shredded pieces of glass stayed on floor from checking in until checking out

10/10 Excellent

Avi, Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice.
enjoyed it a lot , very nice breakfast. great room and very clean room.
Response from Sinan Mısırlı – General Manager on Apr 3, 2017
Dear Mr. Avi, Thank you very much for writing your nice comments about our hotel Holiday Inn Ankara Çukurambar. We appreciate that you enjoyed your stay with us and we were able to meet your expectations. We want to thank you for the given feedback about your experience as reviews as your’s enable us to maintain the high standards of service expected of us and are a high motivation for all our team members. We will be more than glad to welcome you back. Sincerely, Sinan Mısırlı – General Manager

10/10 Excellent

Moshe, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They take care on every small detail! Great Hotel!
Room cleanness, comfortable bed, Fabulous breakfast and the little details makes this stay fantastic. Absolutely recommended.
Response from Sinan Misirli - General Manager on Mar 6, 2017
Dear Mr. Moshe, Thank you very much for writing your nice comments about our hotel Holiday Inn Ankara Çukurambar. We appreciate that you enjoyed your stay with us and we were able to meet your expectations. We want to thank you for the given feedback about your experience as reviews as your’s enable us to maintain the high standards of service expected of us and are a high motivation for all our team members. We will be more than glad to welcome you back. Sincerely, Sinan Mısırlı – General Manager

8/10 Good

Kutsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all rounder!!
Stayed for 3 nights and enjoyed the experience. Close to large out of town shopping malls. Spacious, comfortable room. The staff was very attentive and helpful. The only problem was the smell from the bathroom.
Response from General Manager on Jan 12, 2017
Dear Mr. Kutsi, Thank you very much for writing your nice comments about our hotel Holiday Inn Ankara Çukurambar. We appreciate that you enjoyed your stay with us and we were able to meet your expectations. We want to thank you for the given feedback about your experience as reviews as your’s enable us to maintain the high standards of service expected of us and are a high motivation for all our team members. We will be more than glad to welcome you back. Sincerely, Sinan Mısırlı – General Manager

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
stayed in a executive room, air condition is great, perfect for hot summer stay
Sayın syemez, Öncelikle değerli vaktinizi ayırdığınız ve otelimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için teşekkür ederiz. Otelimizden beklentilerinizi karşılayabilmiş olmaktan son derece mutlu olduğumuzu bilmenizi isteriz, amacımız siz kıymetli misafirlerimize ev konforu tattırmak ve ayrıcalıklı hizmet sunmaktır. Değerli görüşlerinizi almak, bize cesaret katarken başarı yolunda olduğumuzu işaret etmekte ve kaliteli hizmet anlayışımızı, Türk misafirperverliğini başarıyla yansıttığımızı göstermektedir. Otel ve tüm ekip olarak hedefimiz sizin memnuniyetinizdir. Sizi en yakın zamanda otelimizde tekrar ağırlamak, bizleri onurlandıracak ve mutlu edecektir. Saygılarımla, Sinan Mısırlı – Genel Müdür

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day business trip
pleasant and modern hotel for business trip; would stay there again. thanks
Response from Sinan Misirli on Jun 6, 2016
Dear Guest, First of all thank you for taking time and sharing your valuable comments about your stay. We understand that you enjoyed your stay with us and we were able to meet your expectations. That makes us very happy because your satisfaction and well being is very important to us. We want to thank you for the given feedback about your stay. We are looking forward to welcome you again at the Holiday Inn Ankara Cukurambar. Sincerely, Sinan Misirli - General Manager

8/10 Good

Sheila, Mersin, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart, modern and comfortable hotel
Very comfortable, very helpful staff, and there was a genuine air of quiet luxury in the open plan lobby and dining room.
Response from Marketing & PR Executive on Oct 6, 2015
Dear Mrs Sheila, We are delighted to read your review and to learn that you were pleased with your stay. Your constructive feedbacks and kind comments are shared with all of our department leaders for improvement. We look forward to welcoming you back on your future visit to Ankara. Sincerely