Bar (on property)

Reviews of Die Port van Cleve Hotel

4 out of 5
Die Port van Cleve Hotel
Nieuwezijds Voorburgwal 176-180, Amsterdam

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1014 reviews" "
Rating 8 - Good. 303 out of 1014 reviews" "
Rating 6 - Okay. 71 out of 1014 reviews" "
Rating 4 - Poor. 29 out of 1014 reviews" "
Rating 2 - Terrible. 22 out of 1014 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

solomon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Lisa on May 26, 2024
Dear Solomon,Thank you for your rating following your stay with us at Hotel Die Port van Cleve. It is great to learn that overall, you had a comfortable time at our hotel, although it would be very helpful to know what we could improve to achieve the fifth star. I hope you had time to visit our historic bar, De Blauwe Parade or to have dinner in our renowned Restaurant Hulscher's. We look forward to welcoming you again when you return to Amsterdam, and I would be grateful if you would tell your friends and family about us, as it would be a pleasure to see them too.  Warm regards, Lisa, Guest Relations

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located hotel, and our room was fairly quiet (though lacking in sunlight due to the window positioning).
Stayed 4 nights in May 2024
Response from Lisa on May 22, 2024
Dear Nicolas,I'm thrilled to hear that your recent stay at Hotel Die Port van Cleve was a pleasant one and that you enjoyed your quiet room. The drawback of an historic city centre hotel is that the windows in the rooms on a higher floor can be small, and due to the close neighbouring buildings, sunlight might not enter it. Our location, right behind the Royal Palace and close to interesting sites like Dam Square and the Hermitage Museum and public transport, make us the perfect spot from which to explore Amsterdam. Thank you for being our guest, and I look forward to welcoming you again in the near future. Warm regards, Lisa, Guest Relations

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is a a little dirty but the hotel was really good! Staff was friendly. Room was a bit small but had everything we needed and a lovely coffee station plus two bottles of water waiting for us.
Stayed 2 nights in May 2024
Response from Lisa on May 16, 2024
Dear Jackie,Thank you for reviewing your visit to Hotel Die Port van Cleve. I am pleased that you had a comfortable stay in your cosy room and found our team to be friendly and helpful. We are located just right in the centre of Amsterdam and just off Dam Square and many tourists pass our area. Rest assured, the city of Amsterdam's cleaning team is doing their best to keep the streets tidy, but it can be a challenge. It was a pleasure to be of service to you, and I hope it won’t be long before we can welcome you again. Warm regards, Lisa, Guest Relations

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was right in front of Dam square and east to walk to any of the main sites. Please watch out for bikes and motorcycles mopeds they are very aggressive and retain "right of way"
Stayed 4 nights in May 2024
Response from Die Port van Cleve on May 14, 2024
Dear Thomas,Thank you for taking time to write this review and for positive comment regarding our outstanding location.It's also great that you decided to share some safety tooltips, it's highly appreciated!If the next stop in your journey will be Amsterdam again, we hope to welcoming you again as our guest.Best regards,Pawel,Team Die Port van Cleve

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
María is a very wonderful human being respectful, happy as the sunchine, very knowledgeable, very friendly and she care about her clients. I highly recommend this cozy hotel
Stayed 3 nights in May 2024
Response from Lisa on May 9, 2024
Dear Marisol,How wonderful it is to learn that you had a comfortable experience at Hotel Die Port van Cleve, and that the attentive service Maria provided made your stay even better. I am sure that your kind words will put a smile on her face. Thank you for your recommendation, and we all look forward to welcoming you again in the near future, when your travel plans take you back to central Amsterdam. Warm regards, Lisa, Guest Relations

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Quiet rooms. I liked it.
Stayed 3 nights in May 2024
Response from Lisa on May 7, 2024
Dear Elena,How wonderful it is to learn that your recent experience at Hotel Die Port van Cleve was a pleasant one and that you had a comfortable stay in your quiet room. I am happy that you liked our location, right in the historic heart of Amsterdam and just a few minutes walk from Dam Square. Thank you for choosing our hotel, I realize you had many other options in our area, and on behalf of our entire team, we hope it won’t be long before we can welcome you again. Warm regards, Lisa, Guest Relations

10/10 Excellent

Eric

Stayed 4 nights in May 2024
Response from Lisa on May 26, 2024
Dear Eric,On behalf of the entire team here at Hotel Die Port van Cleve, I would like to say that it was a pleasure having you as our guest. I trust you liked our location, right in the centre of Amsterdam and close to Dam Square, the interesting Jordaan District, cosy restaurants and public transport. I hope to have the chance to welcome you again soon. In the meantime, please feel free to share your positive experience with your friends and family, as it would be wonderful to welcome them too, some day!Warm regards, Lisa, Guest Relations

10/10 Excellent

Lilnda, Blacksburg

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Lisa on May 6, 2024
Dear Lilnda,It is always a great pleasure to learn that a guest awarded their stay at Hotel Die Port van Cleve with a perfect 5-star rating. This means that you had a wonderful experience at our hotel. I trust you liked our location, right in the heart of Amsterdam, and I hope you had time to enjoy a drink in our historic bar, De Blauwe Parade. Thank you for being our guest, and we all look forward to welcoming you again soon. I would be grateful if you would tell your friends and family all about us.Warm regards, Lisa, Guest Relations

6/10 Okay

Janelle, Scottsdale

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024
Response from Lisa on May 6, 2024
Dear Janelle,Thank you for taking the time to review your visit to Hotel Die Port van Cleve. I am pleased that, overall, you had a comfortable experience at our hotel and I trust you liked our location, right in the historic heart of Amsterdam. As we use our reviews as a learning tool, I would love to know what we can improve to make your next visit even better. It was a pleasure to be of service to you, and I hope to have the opportunity to welcome you again when your travel plans take you back to our area.Warm regards, Lisa, Guest Relations

8/10 Good

Mellissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s excellent location. The staff are lovely. However, for the price and the size of the rooms they could have given you breakfast. The tax upon arrival was almost 400.euros for 4 persons. But it was a good location and safe.
Stayed 6 nights in Apr 2024
Response from Lisa on May 6, 2024
Dear Mellissa,Thank you for taking the time to review your visit to Hotel Die Port van Cleve. I am pleased you found our team to be friendly and helpful and enjoyed our central location, right behind the Royal Palace. However, I am sorry to inform you the taxes are beyond our control and a legal requirement. We are not allowed to add them to the room rate. We offer a discount on our breakfast when it is booked in advance. My apologies for any inconvenience this may have caused, and I hope to have the chance to welcome you again when your travel plans take you back to Amsterdam. Warm regards, Lisa, Guest Relations

10/10 Excellent

Mary, Covington

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend highly! Great location for walking around!
Stayed 4 nights in Apr 2024
Response from Lisa on May 2, 2024
Dear Mary,Thank you for sharing your fabulous review following your visit to Hotel Die Port van Cleve on this platform! I am thrilled to see that you enjoyed our location, right in the historic heart of Amsterdam and only 50 metres from Dam Square. Many hotspots, like the Anne Frank House and the world-famous canals, are within walking distance and public transport stops in front of our hotel. It was a great pleasure to be of service to you, and we all hope it won't be long before you come to stay with us again. Warm regards, Lisa, Guest Relations

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Comfortable beds
Stayed 6 nights in Apr 2024
Response from Lisa on May 2, 2024
Dear Kayla,I am delighted to see that your visit to Hotel Die Port van Cleve was as comfortable as you had hoped. It is wonderful that our comfortable beds and the friendly service our dedicated team provided, impressed you. I trust you liked our location, right in the centre of Amsterdam and only a few minutes walk from Dam Square. Thank you for sharing your valuable feedback, and I hope it won't be long before we can welcome you again. Please don't hesitate to recommend us to your friends and family.Warm regards, Lisa, Guest Relations

8/10 Good

Elinor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. The room itself was tiny and dark, but the bed was comfortable
Stayed 3 nights in Apr 2024
Response from Lisa on May 2, 2024
Dear Elinor,Thank you for taking the time to review your visit to Hotel Die Port van Cleve. I am delighted to see that you fully enjoyed the service our attentive team provided, and that you found the bed to be comfortable. However, I am sorry that the room was a little too dark for your liking. I will discuss this matter internally so that we can try to resolve it. My apologies for any inconvenience this may have caused you, and I look forward to welcoming you again when your travel plans take you back to Amsterdam. Warm regards, Lisa, Guest Relations

8/10 Good

Christine, Milton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Very convenient for transportation, walkability (just watch for bicycles in Amsterdam), dining, sights & shopping. Only thing missing is a cupboard & drawers in the spacious room. Large windowsills came in handy. Staff extremely friendly & helpful & onsite restaurant is convenient.
Stayed 7 nights in Apr 2024
Response from Lisa on May 1, 2024
Dear Christine,Thank you for reviewing your visit to Hotel Die Port van Cleve. I am thrilled that you liked our convenient location, right in the historic heart of Amsterdam and only a few minutes walk from Dam Square. Many attractions, interesting shops and cosy restaurants are close by, making us the perfect spot from which to explore the city. Furthermore, I am pleased to hear that you found our team to be extremely friendly and helpful. I appreciate your comment regarding the storage space and will address it internally. It was a pleasure to be of service to you, and I look forward to welcoming you again soon.Warm regards, Lisa, Guest Relations

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
The property has perfect location to all the tourist places, Hotel room is very clean and great breakfast.
Stayed 6 nights in Apr 2024
Response from Lisa on May 2, 2024
Dear Bridget,It is always a pleasure to read a review such as yours! I am happy to see that you appreciated our cleaning protocol and enjoyed the delicious and varied breakfast we serve. Our central location, just off Dam Square and close to many attractions Amsterdam has to offer, makes it very convenient indeed. Thank you for choosing our hotel, I realize you had many other options, and I hope to welcome you again in the near future. In the meantime, please feel free to tell your friends and family all about us! Warm regards, Lisa, Guest Relations

10/10 Excellent

Carly Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptional helped us if we needed it. Only down side to this was my mattress kept sliding when i turned over nearly ended up on the floor but it was super comfortable
Stayed 3 nights in Apr 2024
Response from Lisa on Apr 29, 2024
Dear Carly,Thank you for choosing Hotel Die Port van Cleve during your visit to Amsterdam. I am thrilled that our team went above and beyond to ensure all your needs were met, and I trust you enjoyed our central location, just off Dam Square. However, I am sorry to read your remark concerning the mattress. I will discuss this matter internally to see how we can resolve this. My apologies for any inconvenience this may have caused you, and I hope to have the opportunity to welcome you again in the near future. Warm regards, Lisa, Guest Relations

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location. We were always within walking distance of anywhere we wanted to visit. It is a beautiful building inside and out, and the staff were friendly and outgoing. It was an excellent stay.
Stayed 4 nights in Apr 2024
Response from Lisa on Apr 29, 2024
Dear Aaron,Thank you for sharing your fabulous review on following your visit to Hotel Die Port van Cleve on this platform. I am pleased to hear that you appreciated the design of our historic hotel and that you found our team friendly and outgoing. Our location, right behind the Royal Palace and close to many interesting sites, like the Hermitage Museum and the Anne Frank House, makes us an ideal place from where to explore Amsterdam. It was a great honour to be of service to you, and we all hope it won’t be long before we can welcome you back. Warm regards, Lisa, Guest Relations

10/10 Excellent

Douglas, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Easy tram accesss. Also close to the train station, museums, riverboat docks, and downtown attractions
Stayed 2 nights in Apr 2024
Response from Lisa on Apr 28, 2024
Dear Douglas,Let me start by thanking you for taking the time to review your visit to Hotel Die Port van Cleve. It is wonderful to see that our location, right in the historic heart of Amsterdam, impressed you. Many attractions, like Dam Square and the world-famous canals, are only a few minutes’ walk away and public transport stops right in front of the hotel, making us the ideal spot to explore the city. It was a great pleasure to welcome you as our guest, and I hope it won’t be long before you will visit us again. Please remember to tell your friends and family all about us. Warm regards, Lisa, Guest Relations

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Lisa on Apr 29, 2024
Dear Rosemary,Thank you for rating your recent visit to Hotel Die Port van Cleve. Getting a perfect 5/5 score means that all your needs were met, and you had a comfortable experience at our hotel. I trust you liked our location, right in the centre of Amsterdam and just off Dam Square. It was a great pleasure to welcome you as our guest, and we all hope it won't be long before you visit us again. In the meantime, please remember to tell your friends and family all about us. Warm regards, Lisa, Guest Relations

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & friendly
Stayed 3 nights in Apr 2024
Response from Lisa on Apr 28, 2024
Dear Richard,How wonderful it is to see that your recent visit to Hotel Die Port van Cleve was a pleasant one, and that you had a comfortable experience at our hotel. I am thrilled that you found our team to be friendly. They work hard to ensure that our guests’ needs are met, and it is encouraging to see them succeed. I trust you liked our location, right behind the Royal Palace and close to many attractions and public transport. Thank you for being our guest, and I hope to welcome you again when your plans take you back to central Amsterdam. Warm regards, Lisa, Guest Relations

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, specifically Reception and Ercan Meindert. The stairs are very steep and the few steps outside our room were very small and potentially dangerous. The room was great; very clean and location was great.
Stayed 4 nights in Apr 2024
Response from Lisa on Apr 28, 2024
Dear Kristin,Thank you for choosing Hotel Die Port van Cleve and for writing a review. I am thrilled that you had a comfortable stay in your clean room and appreciated the excellent service our team, especially Ercan and Meindert, provided, and our location, just off Dam Square and close to many attractions. The drawback of an historic city centre hotel is that there are some steep, narrow stairs, which Amsterdam is renowned for. I apologise for any inconvenience this may have caused you, and I hope to have the opportunity to welcome you again. Warm regards, Lisa, Guest Relations

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Walkable to everything.
Stayed 4 nights in Mar 2024
Response from Lisa on Apr 26, 2024
Dear James,Thank you for taking the time to review your recent visit to Hotel Die Port van Cleve. I am delighted that you liked our location, right in the historic heart of Amsterdam and just a few minutes walk from Dam Square and close to interesting sites like the Jordaan District, cosy restaurants and public transport. It was a great pleasure to be of service to you, and I hope it won’t be long before you come to visit us again. In the meantime, please remember to tell your friends and family all about us. Warm regards, Lisa, Guest Relations

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Lisa on Apr 23, 2024
Dear Paul,It is always an honour when a guest rewards their stay at Hotel Die Port van Cleve with a prefect 5-star rating. This means that you had a wonderful experience at our hotel and that we were able to meet all your needs. This is exactly what we love to hear. I trust you liked our central location, right behind the Royal Palace and close to many attractions like the Anne Frank House. Thank you for being our guest, and I hope to be able to welcome you again when your plans take you back to Amsterdam. Warm regards, Lisa, Guest Relations

10/10 Excellent

LIZMARIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con muy buena localización y empleados muy amables. La habitación no es muy grande pero la cama es super comoda. Tiene un restaurante donde cocinan divino y con unos camareros expectaculares. También tiene un anexo a un bar antiguo muy agradable.
Stayed 3 nights in Apr 2024
Response from Lisa on Apr 22, 2024
Dear Lizmarie,Thank you for your fabulous review of Hotel Die Port van Cleve! I am delighted that you enjoyed our convenient location, right in the heart of Amsterdam and only a few minutes' walk from Dam Square, and that you found the bed to be super comfortable and our team to be friendly and helpful. It's wonderful that you had a fantastic dining experience at our renowned restaurant Hulscher's and enjoyed the service from our spectacular waiters, and appreciated our charming historic bar, De Blauwe Parade. It was a pleasure to welcome you as our guest, and we all hope it won't be long before we can welcome you again. Warm regards, Lisa, Guest Relations

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had treated ourselves to something upmarket and were not disappointed. Enjoyed fabulous atmospheric restaurant and bar and helpful staff Ercan and Karim.
Stayed 3 nights in Apr 2024
Response from Lisa on Apr 21, 2024
Dear Lucy,Thank you for your fabulous review of Hotel Die Port van Cleve! I am delighted to hear that you enjoyed our convenient location, right in the heart of Amsterdam and only a few minutes' walk from Dam Square, and found the bed to be super comfortable and our team to be friendly and helpful. It's wonderful that you had a fantastic dining experience at our renowned restaurant Hulscher's and enjoyed the service from our spectacular waiters, and appreciated our charming historic bar, De Blauwe Parade. It was a pleasure to welcome you as our guest, and we all hope it won't be long before we can welcome you again. Warm regards, Lisa, Guest Relations

10/10 Excellent

Brooke

Stayed 3 nights in Apr 2024
Response from Lisa on May 9, 2024
Dear Brooke,Thank you for choosing Hotel Die Port van Cleve during your visit to Amsterdam. I am thrilled to see that you had a comfortable experience at our hotel and that we were able to meet all your expectations. I trust you liked our central location, just off Dam Square, and I hope you had time to visit our cosy bar, De Blauwe Parade. It was a great pleasure to be of service to you, and I look forward to welcoming you again in the near future. Please don't forget to tell your friends and family about us.Warm regards, Lisa, Guest Relations

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in vintage buildings across street for the Royal Palace. Great staff, wonderful bar and food. Highly recommend if you want an alternative to a huge chain hotel.
Stayed 3 nights in Apr 2024
Response from Lisa on Apr 18, 2024
Dear William,I'm thrilled to hear that you had such a wonderful experience at Hotel Die Port van Cleve! Thank you for your glowing review and for highlighting our historic building, cosy bar, and renowned restaurant. It's fantastic to know that you found our central location across from the Royal Palace to be convenient and that our the attentive service we provided added value to your visit. Your perfect rating of 10 out of 10 and your recommendation mean a lot to us. On behalf of our entire team, we look forward to welcoming you back and providing you with another exceptional stay whenever you're in Amsterdam again!Warm regards, Lisa, Guest Relations

10/10 Excellent

wesley s

Stayed 6 nights in Apr 2024
Response from Lisa on May 7, 2024
Dear Wesley,Let me start by thanking you for choosing the Hotel Die Port van Cleve. On behalf of our entire team, we are delighted you enjoyed your stay with us. Thank you for giving this a generous 5-star. It means that we are on track, which is very motivating indeed. We hope you will visit us again soon, and we trust you will share this positive experience with your friends and family. Until next time!   Warm regards, Lisa, Guest Relations

8/10 Good

Taehyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall was good, and they have nice restaurant, and fantastic location. Since I stayed only one night, they provided a room in downstairs ( which key was not working) and moved to the upstairs (but very corner) so WIFI was not working, so need to reboot the router. Room was smaller than what displayed in the picture, but understood about European style. All staffs were very nice, friendly, and tried to accommodate request.
Stayed 1 night in Apr 2024
Response from Lisa on Apr 16, 2024
Dear Taehyun,Thank you for your honest review. I am pleased that you had a comfortable stay at Hotel Die Port van Cleve, and appreciated our helpful and friendly team and our central location, only 50 meters from Dam Square. However, I am sorry that you had to move to a different room due to the key malfunctioning, and that your new accommodation appeared smaller than expected. The drawback of a historic city centre hotel in Amsterdam is that the rooms might be smaller than the modern traveller is used to. My apologies for any inconvenience you may have experienced, and I hope to have the opportunity to welcome you again. Warm regards, Lisa, Guest Relations

10/10 Excellent

John

Liked: Property conditions & facilities
Really great staff.
Stayed 2 nights in Apr 2024
Response from Lisa on Apr 14, 2024
Dear John,Thank you for sharing your fabulous review on this platform. I am delighted to see that you had a comfortable stay with us at Hotel Die Port van Cleve, and that the attentive service our dedicated team provided added value to your experience. I trust you liked our location right in the historic centre of Amsterdam and only a few minutes' walk from Dam Square. It was a pleasure to welcome you as our guest, and I am looking forward to your next visit. I would greatly appreciate it if you would recommend this to your friends and family. Warm regards, Lisa, Guest Relations

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was amazing and the location is perfect
Stayed 5 nights in Apr 2024
Response from Lisa on Apr 14, 2024
Dear Jessie,I am delighted that you had a pleasant stay at Hotel Die Port van Cleve, enjoyed your comfortable room, and appreciated our convenient location in the heart of Amsterdam, and just a few minutes' walk from Dam Square. Many hotspots, like the Anne Frank House, the interesting Jordaan district and public transport are nearby. Thank you for your valuable feedback, and we all hope it won't be long before you come and see us again. Please remember to tell your friends and family all about us, as we would love to welcome them to our hotel when their travel plans take them to our area.Warm regards, Lisa, Guest Relations

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfortable room
Stayed 3 nights in Apr 2024
Response from Lisa on Apr 14, 2024
Dear Kim,Thank you for taking the time to review your recent visit to Hotel Die Port van Cleve. I am pleased that, overall, you had a pleasant experience at our hotel. The drawback of staying in an historic city centre hotel in Amsterdam is that the rooms may be smaller than the modern traveller is used to. Having said that, please note that we do have larger rooms available, which may be more comfortable during your next stay. It was a great pleasure to be of service to you, and on behalf of our entire team forward to welcoming you again in the near future. Warm regards, Lisa, Guest Relations

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with an amazing history!
Stayed 1 night in Apr 2024
Response from Lisa on Apr 10, 2024
Dear Amanda,Thank you for sharing your fabulous review following your visit to Hotel Die Port van Cleve on this platform. I am delighted that you appreciated our beautiful historic, yet modern, hotel, and I hope you had time to visit our cosy bar, De Blauwe Parade, where Heineken started their business. I trust you liked our central location, only a few minutes walk from Dam Square and close to many attractions, like the Anne Frank House, the main shopping area and public transport. It was a great pleasure to be of service to you, and I hope to see you again when your plans take you back to Amsterdam. Warm regards, Lisa, Guest Relations

10/10 Excellent

Joshua

Stayed 3 nights in Apr 2024
Response from Lisa on Apr 29, 2024
Dear Joshua,How wonderful it is to see that your recent visit to Hotel Die Port van Cleve was a pleasant one and that we were able to meet all of your requirements. I hope you had time to enjoy our varied and delicious breakfast buffet or to have dinner in our renowned Restaurant, Hulscher's. Thank you for being our guest, and on behalf of our entire team, we all look forward to welcoming you again when your travel plans take you back to Amsterdam. Please feel free to tell your friends and family all about us. Warm regards, Lisa, Guest Relations

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above reasons. Staff, room, hotel. All very clean, comfortable.
Stayed 3 nights in Apr 2024
Response from Lisa on Apr 7, 2024
Dear Tim,Thank you for taking the time to review your recent visit to Hotel Die Port van Cleve. I am delighted that you had a wonderful experience at our hotel and appreciated our cleaning protocol, and our design, and found our team to be friendly and helpful. I trust you liked our location, right in the historic heart of Amsterdam and only a few minutes' walk from Dam Square. It was a great pleasure to be of service to you, and we all hope it won’t be long before we can welcome you again. Please don't hesitate to tell your friends and family all about us. Warm regards, Lisa, Guest Relations

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, clean rooms, friendly staff
Stayed 3 nights in Jan 2024
Response from Lisa on Apr 3, 2024
Dear Amanda,How wonderful it is to see that your recent stay at Hotel Die Port van Cleve was as comfortable as you had hoped. I am delighted that you liked your clean room, found our team to be friendly and appreciated our location, right in the historic heart of Amsterdam and only 50 meters from Dam Square. Thank you for being our guest, and we all hope it won't be long before you will come and visit us again. In the meantime, please don't forget to tell your friends and family all about us.Warm regards, Lisa, Guest Relations

10/10 Excellent

James G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not only unique, it was very comfortable. The beds were amazing, and the Amenities were perfect. Very much enjoyed our 8 night stay at this property.
Stayed 8 nights in Mar 2024
Response from Lisa on Apr 1, 2024
Dear James,Thank you for choosing Hotel Die Port van Cleve during your visit to Amsterdam. I am delighted that you had a wonderful stay at our historic hotel and appreciated the comfortable bed and all the amenities we offer. I trust you liked our location, just off Dam Square and close to many attractions, cosy restaurants and public transport. It was an honour to have you as our guest for 8 nights, and we all hope it won't be long before we can welcome you again. Please tell your friends and family all about us!Warm regards, Lisa, Guest Relations

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel, staff alway happy to see you . Bar closed early because bar tender had been busy ??!! TV in rooms need updated. No USB charging facilities.
Stayed 3 nights in Mar 2024
Response from Lisa on Mar 28, 2024
Dear Lori,Thank you for taking the time to review your visit to Hotel Die Port van Cleve. I am delighted that you found our team to be friendly and welcoming, and appreciated the decor of our historic hotel. I trust you liked our location, right in the centre of Amsterdam and just off Dam Square. However, I am sorry that there were no USB charging facilities in your room. I will discuss this matter with our maintenance department to see how we can resolve it. My apologies for any inconvenient you may have experienced, and I hope to have the opportunity to welcome you again in the near future. Warm regards, Lisa, Guest Relations

8/10 Good

chris

Stayed 1 night in Mar 2024
Response from Lisa on Apr 15, 2024
Dear Chris,Thank you for choosing Hotel Die Port van Cleve during your visit to Amsterdam. I'm pleased to see that, overall, you had a comfortable experience at our hotel, although we would always love to know what we can improve to make your next stay even better. It was a pleasure to be of service to you, and, on behalf of our entire team, we look forward to welcoming you again in the near future. I would be grateful if you would tell your friends and family all about us. Warm regards, Lisa, Guest Relations

6/10 Okay

Michael, Fullerton

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very friendly. The room was a lot smaller than I expected.
Stayed 2 nights in Mar 2024
Response from Lisa on Mar 25, 2024
Dear Michael,Thank you for choosing Hotel Die port van Cleve during your visit to Amsterdam. I am delighted that you enjoyed the friendly service our dedicated team provided, and I trust you liked our location, just off Dam Square. The downside of a historic hotel in the centre of Amsterdam is that the rooms might be smaller than the modern traveller is used to. Having said that, please know that we do have larger rooms available, which might be more comfortable during your next stay. It was a pleasure to welcome you as our guest, and I hope it won’t be long before you will return to see us. Warm regards, Lisa, Guest Relations

10/10 Excellent

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t recommend this place enough, the rooms are very clean and well kept, they are on the smaller side but that’s fine, the hotel is a lovely place reception were very easy and welcoming, but the best this is the location you are a 1 minute walk to the main square and 5 mini to the central station. Couldn’t have asked for a better hotel
Stayed 3 nights in Mar 2024
Response from Lisa on Mar 25, 2024
Dear Ruby,Thank you for sharing your wonderful review on this platform. I am delighted that your stay at Hotel Die Port van Cleve met all your expectations and that you enjoyed your cosy, clean and well-maintained room and found our front office team to be welcoming and helpful. Our location, right in the historic heart of Amsterdam and only a few minutes' walk from Dam Square, makes us the perfect hotel from which to explore the city. Many attractions, like the Maritime Museum, are close by, as is public transport. I greatly appreciate your recommendation, and we all look forward to seeing you again soon. Warm regards, Lisa, Guest Relations

10/10 Excellent

Alexander

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location very nice room and comfortable.
Stayed 3 nights in Mar 2024
Response from Lisa on Mar 25, 2024
Dear Alexander,Thank you for choosing Hotel Die Port van Cleve during your visit to Amsterdam. I'm delighted to hear that you enjoyed your stay in your comfortable room and appreciated our convenient location, right behind the Royal Palace. Numerous sights, such as the Anne Frank House, the world-famous canals, and cosy restaurants are within walking distance, as is public transport. It was a great pleasure to be of service to you, and I hope it won’t belong before we can welcome you back. Please remember to tell your friends and family all about us. Warm regards, Lisa, Guest Relations

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location
Stayed 6 nights in Mar 2024
Response from Lisa on Mar 22, 2024
Dear Olga,I am delighted that your stay at Hotel Die Port van Cleve was a comfortable one and that we were able to meet all of your expectations. It is wonderful that our location, right in the historic centre of Amsterdam, and just off Dam Square, impressed you. Many attractions, like the Anne Frank House, the Hermitage Museum and the world-famous canals are within walking distance, and the tram to the Rijksmuseum stops in front of the hotel. Thank you for being our guest, and I hope it won’t be long before we can welcome you again. Please feel free to tell your friends and family all about us.Warm regards, Lisa, Guest Relations

6/10 Okay

Dylan

Stayed 6 nights in Feb 2024
Response from Lisa on Mar 31, 2024
Dear Dylan,Thank you for choosing Hotel Die Port van Cleve during your visit to Amsterdam. I am happy to see that you had a comfortable stay with us. As we use our reviews as a learning tool, I would love to know what we can improve so that appropriate actions can be taken. It was a pleasure to welcome you as our guest, and I hope it won't be long before you come to visit us again.Warm regards, Lisa, Guest Relations

10/10 Excellent

Denis, SUNRISE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had a wonderful stay.
Stayed 4 nights in Feb 2024
Response from Lisa on Mar 8, 2024
Dear Denis,Thank you for choosing Hotel Die Port van Cleve during your visit to Amsterdam. I am delighted that you and your wife had a wonderful experience at our hotel. I trust you liked our central location, just off Dam Square and close to many attractions like the Anne Frank House, the interesting Jordaan district with its quaint street, and public transport. I hope you had time to visit our historic bar, De Blauwe Parade. It was a great pleasure to welcome you as our guest, and I look forward to seeing you again soon. Please feel free to tell your friends and family all about us.Warm regards, Lisa, Guest Relations

10/10 Excellent

Tara, Chanhassen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property and everyone there was lovely.
Stayed 8 nights in Feb 2024
Response from Lisa on Mar 5, 2024
Dear Tara,How wonderful it is to see that you had a lovely experience at Hotel Die Port van Cleve and that you appreciated the beautiful design of our historic hotel. I am thrilled that he service our dedicated team provided added value to your stay. I trust you liked our location, right in the heart of Amsterdam and just off Dam Square, and I hope you had the opportunity to visit our cosy bar, De Blauwe Parade. Thank you for being our guest, and we all look forward to seeing you again soon. Please do not forget to recommend us to your friends and family. Warm regards, Lisa, Guest Relations

10/10 Excellent

david Alan

Stayed 4 nights in Feb 2024
Response from Lisa on Mar 21, 2024
Dear David,What an honour it is to achieve a 5-star rating from you for your recent visit to Hotel Die Port van Cleve. I trust you appreciated our location, right in the centre of Amsterdam and only 50 meters from Dam Square. Many hotspots, like the Anne Frank House, the Hermitage Museum, cosy restaurants and public transport are within walking distance, making us the perfect starting point from where to explore the city. I hope you will share your positive experience with your friends and family and that you will come back and see us again soon. Warm regards, Lisa, Guest Relations

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I cannot wait to return to this stay!
Stayed 3 nights in Feb 2024
Response from Lisa on Feb 29, 2024
Dear Noah,I am delighted that our dedicated and attentive team made your stay at Hotel Die Port van Cleve a pleasant one. They will do their utmost to ensure that all our guests’ requirements are met, and I am thrilled to see they succeeded. I trust you liked our location, right in the centre of Amsterdam and just off Dam Square. Thank you for choosing our hotel, I realise you had many other options, and we all look forward to welcoming you again soon. I would greatly appreciate it if you would tell your friends and family all about us.Warm regards,Lisa, Guest Relations

10/10 Excellent

Robert

Stayed 3 nights in Feb 2024
Response from Lisa on Feb 29, 2024
Dear Robert,We strive to make our guests feel comfortable and enjoy every minute they spend at Hotel Die Port van Cleve, so we are delighted to see you had a comfortable stay with us and rewarded it with a perfect 10/10. I trust you liked our location, right in the centre of Amsterdam and only a few minutes' walk from Dam Square, and I hope you had time to partake in our delicious breakfast buffet. Thank you for taking the time to rate your experience, and we hope it won't be long before we have the pleasure of welcoming you back! Warm regards, Lisa, Guest Relations

10/10 Excellent

Jantzen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is the absolute perfect stay for Amsterdam. The rooms were clean and lovely. The staff were great and polite! The area around the hotel is perfect for walking. The restraunt on site is also delicious, a perfect stay for us!
Stayed 2 nights in Feb 2024
Response from Lisa on Feb 26, 2024
Dear Jantzen,How wonderful it is to read a review such as yours! I am delighted that your lovely, clean room, our friendly and helpful team, the food served in our Restaurant Hulscher's and our central location, just off Dam Square, all made for a perfect experience. Thank you for being our guest, and we all look forward to welcoming you again soon at Hotel Die Port van Cleve. Please do not forget to tell your friends and family about us, as we would love to welcome them too on their next trip to Amsterdam. Warm regards, Lisa, Guest Relations