Reception

Reviews of Weinhotel Kaisergarten

Weinhotel Kaisergarten
Hospitalstraße 17, Alzey, RP

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 84 reviews" "
Rating 8 - Good. 25 out of 84 reviews" "
Rating 6 - Okay. 4 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very helpful and great location since we were going to a wedding nearby. They even gave us wine when we left the hotel too! 😃
Stayed 2 nights in Sep 2023
Response from Andreas B. - Owner Weinhotel Kaisergarten on Sep 18, 2023
Dear guests, thank you so much for your kind and candid review of your stay with us at Weinhotel Kaisergarten. We sincerely appreciate you having chosen us and given us the opportunity to show you our most sincere hospitality. Please come back and see us again when you are back in this area and enjoy other wines of our family owned vineyards. Kind regards from downtown Alezy, Andreas Biegler and the entire Weinhotel Kaisergarten Team.

10/10 Excellent

Carol

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 4 nights in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, large rooms and great staff
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel with clean rooms
Clean hotel with spacious rooms. Our family room came with two twin beds shoved together to make a king size bed, along with a sofa bed. The mattress on the sofa bed was thin and not that comfortable. The door to the bathroom was a sliding door that could not be locked. Breakfast was good with a decent selection of foods. The hotel is connected to a wine store, and you can try a variety of wines at the hotel bar in the evening. There is a locked parking garage in the basement of the hotel to safely store your car. We were the only family there, appears to be mostly couples and business travelers, but the hotel is family-friendly, however.
Stayed 1 night in Aug 2018

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little town
Customer service was fantastic. Charming town known for its vineyards. You can purchase local wines directly from the hotel at very affordable prices. Super clean room and very comfortable. Breakfast buffet was superb.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very nicely orchestrated...from the warm welcome..to the clean well organized spacious room to the wonderful buffet breakfast..to the THANK YOU gift at the end of our stay.
Stayed 3 nights in Jun 2017

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent. Loved the bed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, spacious modern rooms, near to all facilities.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, healthy breakfast, spacious room and overall cleanliness. I recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Andreas Biegler - Owner on Nov 23, 2023
Wow! Full marks! Thank you very much for staying with us and your lovely review. Kind regards from Alzey, Andreas Biegler and the entire Weinhotel Kaisergarten team.

10/10 Excellent

Ibai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Andreas Biegler - Owner on Nov 23, 2023
Dear guest, thank you very much for your stay at our hotel and for your great review. It is our ambition, to help guests make their stay unforgettable. Looking forward to welcoming you again. Sunny regards from Alzey, Andreas Biegler and the entire Weinhotel Kaisergarten Team

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren gerne Gast
sehr schönes großes Zimmer mit Klimaanlage, Parkplatz am Haus, zentral gelegen, freundliches und hilfsbereites Personal, großes ansprechendes Frühstücksbuffett,es wird jetzt sogar Online-Check-in und Check-Out angeboten.
Stayed 2 nights in Jul 2023
Response from Andreas B. - Owner Weinhotel Kaisergarten on Sep 18, 2023
Liebe Simone, ein herzliches Dankeschön für Ihre Rezension sowie für Ihre lobenden Worte zum räumlich großzügigen Gästezimmer - was für Innenstadthotels nicht überall typisch ist - dem feinen Winzer-Frühstücksbuffet, der Lage, mitten im Zentrum von Alzey sowie den reizenden, zuvorkommenden Service-Mitarbeiter*innen. Das freut uns sehr! Sommerliche Grüße aus Alzey und weiter alles Gute für Sie, Ihr Andreas Biegler und das Weinhotel Kaisergarten Team.

10/10 Excellent

Joachim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Andreas B. - Owner Weinhotel Kaisergarten on Oct 22, 2022
Lieber Joachim, bei solchen Rezensionen lacht das Herz des Hoteliers und die Weinhotel Kaisergarten Crew freut sich sehr. Mit einem Wort: Dankbar! Herbstliche Grüße aus Alzey, Ihr Andreas Biegler - Inhaber

8/10 Good

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personeel was heel vriendelijk en behulpzaam. Kamers zagen er netjes en schoon uit.
Stayed 3 nights in Jul 2022
Response from Andreas B. - Owner Weinhotel Kaisergarten on Aug 3, 2022
Dear Jackie, hartelijk bedankt for choosing the Weinhotel Kaisergarten during your stay in Alzey and thanks a lot for sharing your feedback with us. We really appreciate the positive comments on behalf of your clean and comfortable guest room as well as the compliments to our charming and helpful staff members. 😊 Thank you so much and let´s hope seeing you pretty soon again. Sunny regrards from hot Alzey, Andreas Biegler and the entire Weinhotel

10/10 Excellent

Søren Harris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deres restaurant var prikken over i’et
Stayed 1 night in Jan 2022

10/10 Excellent

Frédéric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fred
Fantastic !
Stayed 1 night in Jan 2022

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schön und guter service
Stayed 1 night in Nov 2021

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geschäftsreise
Tolles Hotel mit komfortablen, großen Zimmern. Das Hotel liegt zentral und trotzdem ruhig. Reichhaltiges Frühstück und toller Saunabereich. Nette Inhaber und freunliiches Personal. Check-in/out in Rekordtempo. Was will man mehr.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean room. Versatile and healthy breakfast. Nice staff.
Stayed 2 nights in Nov 2021

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Frühstücksangebot war bei vorherigen Aufenthalten besser.
Stayed 3 nights in Aug 2021

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
freundliches, hilfsbereites Personal. Gute Lage und modernes Hotel mit einer guten Vinothek.
Stayed 1 night in Aug 2021

8/10 Good

Felix

Travelled with group
Liked: Property conditions & facilities, room comfort
Kann man machen
Modernes Hotel, Zimmer ohne Konzept, dafür groß. Personal unterbesetzt
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

f

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Harry

Liked: Cleanliness, property conditions & facilities, room comfort
Verwachtingen helaas niet helemaal waar gemaakt.
Het hotel is vrij nieuw (2015) en ziet binnen fraai uit met ruime kamers en luxe badkamer. De ligging is aan een redelijk drukke straat en de voorgevel heeft weinig uitstraling en is daarmee weinig uitnodigend. Het ontbijt is ruim en van goede smaak. De dagen dat wij in het hotel verbleven was het warm en we hadden juist dit hotel gekozen omdat het van airco is voorzien. Helaas was het systeem defect en heeft het bijna 3 dagen geduurd voordat het weer functioneerde, met als gevolg dat het dag en nacht ca. 28 graden op onze kamer was. Bij aankomst werd ons een kamer aangeboden , die niet in overeenstemming was met de booking. De alternatief aangeboden kamer had een zeer matig uitzicht. De medewerkers zijn vriendelijk maar niet zo professioneel veel kleine missers. Algemeen zijn de beoordelingen van dit hotel te hoog en is de prijs/ prestatie verhouding niet goed ( te duur voor dat wat geboden wordt in relatie tot andere locaties) Ervaringen hebben we met het management van het hotel besproken.
Stayed 3 nights in Jun 2019

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Eric Dilly on Jun 7, 2019
Dear Pierre, thanks a lot for that great review. Our Team has been really glad reading it. We hope having the pleasure welcoming you once again this year as our guest! Have a nice weekend! With kind regards from Alzey Reception Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Eric Dilly on Jun 7, 2019
Dear our guest, thanks a lot for that great review. Our Team has been really glad reading it. We hope having the pleasure welcoming you once again this year as our guest! Have a nice weekend! With kind regards from Alzey Reception Team

10/10 Excellent

Øyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Superbe Hotel. J'aime y venir
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Spacious and clean room. Good healthy breakfast. Nice personnel.
Stayed 1 night in Feb 2019

8/10 Good

CARLOS HENRIQUE, San Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Reginaldo

Liked: Cleanliness, staff & service, room comfort
Great hotel, as always. Just walls at room need to be repainted to refresh. Stay was everything ok.
Stayed 1 night in Oct 2018

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Tout parfait. Juste le wifi un peu capricieux.
Stayed 1 night in Sep 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr guter Service, familienfreundlich
Wir kamen sehr spät an (nach Mitternacht), aber es wurden uns noch 2 Babybetten bereitgestellt und aufgebaut. Sehr guter Service und tolles Ambiente. Wir werden demnächst für einen weiteren längeren Urlaub wiederkommen.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel und Frühstück sind okay. Leider liegt das Hotel an einer lauten Straße, sodass man die Fenster nachts geschlossen halten muss. Der Ort Alzey mit dem Innenkern ist ganz nett.
Stayed 2 nights in Jun 2018

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spitzenklasse
Trotz vieler Hotels, die wir bisher erlebt haben, war dies eine Spitzenklasse. Es war alles optimal, super funktional und hervorragernd. Es war einfach alles, wie auch der Service, perfekt. Das Hotel, auch im Hinblick auf die Preigestaltung, kann nur bestens empfohlen werden.
Stayed 1 night in May 2018

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

iw , Gau Algesheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stilvoll und angenehm
Sehr freundliches Personal Sauber u stilvolle Einrichtung Modern Schönes Weinlokal Wir haben uns sehr wohlgefühlt
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geschäftsreis
Es handelt sich um eine geschäftliche Reise, daher kann ich zur Umgebung nicht viel sagen. Aber der Service, die Sauberkeit und der Komfort des Hotels waren ausgezeichnet

8/10 Good

Eleonore

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Das Bett unserer Kinder war nicht sehr komfortabel
Stayed 1 night in Mar 2018