New Tecumseth Vacation Packages

Service was excellent. All of the employees that we encountered were very helpful and attentive. However, I wasn’t impressed with the location, the whole system for valet parking was really odd where you had to wait in the restaurant to get the car. I understand Toronto is a big city with traffic issues but we have never stayed at another Toronto hotel like that. The room was small and the hotel overall just looked like a remodeled holiday inn. Nothing luxurious or special like the ritz or Shangri la although it was just as expensive. I really had higher hopes for this place.

There was a minor problem with a window not closing but it was rectified quickly and efficiently by the staff. They also extended the time i needed to checkout by, without charge while i waited for my flight back to the UK. The area around the hotel wasn't the best. There were people openly taking drugs in the street which made it feel a bit dodgy

A really enjoyable stay in Toronto. The hotel was really good and the staff were excellent. Big shout out to the Irish chap at Reception who was moving back to Dublin. Good luck!

Beautiful building, nice apartment, fantastic location. Would totally stay there again, but it was a lot of money, and there were a few things that could have been a bit nicer when you’re paying almost $300/night. That being said we really enjoyed our week thank you!

There was no one at the front desk when we got there to check in. We rang the bell, looked around but no one in sight. There was a note that said "I am away and will be back".!! No phone number, no time mentioned as to when they would be back. Half an hour later someone shows up and instead of apologizing this not so bright guy says "I left a note that I am away"!!. Seriously? How did this note add any value to the customer who could see with their eyes that no one was there? No contact phone number, no time as to when they would be back, nothing! Did this person even clear grade school?