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Reviews of Holiday Inn Express Hotel & Suites Quakertown, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Quakertown, an IHG Hotel
1918 John Fries Highway, Quakertown, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 301 out of 686 reviews" "
Rating 8 - Good. 244 out of 686 reviews" "
Rating 6 - Okay. 85 out of 686 reviews" "
Rating 4 - Poor. 35 out of 686 reviews" "
Rating 2 - Terrible. 21 out of 686 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

gilberto

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was a spider 🕷 on the room
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Amenities
Good, clean overnight stay. I really love the Dove products and getting away from all the tiny plastic bottles. A couple things weren’t absolutely perfect—permanently stained washcloths and older toilet seat. Noisy mini fridge. Bed, sheets pillows good. Quiet room.
Stayed 1 night in Apr 2024

10/10 Excellent

Viktoriia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Emilee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Idris

Travelled with family, Business traveller
Liked: Property conditions & facilities
Property is old and need minor face lift in the interior
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and check in was so fast! We will definitely be returning
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

DENESE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight traveling through the area. Is showing some aging but most renovations have been done well. I'd stay here again as long as the rate was reasonable.
Stayed 1 night in Mar 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, room was nice and clean, the jacuzzi was really too! Breakfast was delicious!
Stayed 1 night in Feb 2024

6/10 Okay

James

Stayed 1 night in Feb 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 17 nights in Jan 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine, only thing was the dresser drawers wouldn’t stay shut. Finally just left them open. Rest was awesome
Stayed 2 nights in Jan 2024

10/10 Excellent

Timothy M.

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated and friendly staff. No hassles with parking.
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Right off turnpike. We’ve stayed twice and would stay here again.
Stayed 1 night in Jan 2024

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service
It was extremely loud all hours of the night and when I called the guy up front he was totally rude and offered no help whatsoever even going as far as to tell me that calling and asking the people above us would’nt do any good. I stay at Holiday inn expresses all over the country and this is not a good representation of how I feel in total. Also one of two of the beds had hair from a prior stay. Totally disappointed
Stayed 4 nights in Jan 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room Needed Maintenance
The hotel did accommodate my need for nonfeather pillows ahead of time as requested, which is rare. That earned their service stars. The room left much room for improvement. The window blinds did not operate smoothly/correctly. I needed to fix the alignment every time I needed to adjust them. Two of the three dresser drawers did not stay closed. They would slide up to 6 inches open and I banged my legs/ankles on them multiple times. I actually ended up pulling them out to try to fix them so I stopped hitting them. The bathroom wallpaper was peeling up and had mold in the peels in multiple places and looked ratty.
Stayed 3 nights in Jan 2024

8/10 Good

Kerrian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Winston

Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Our kids loved the pool!
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com is becoming useless..
I booked a suite, handicapped accessible room because my wife is in a wheelchair. When I checked in I was put in a room that didn't have a bar in the toilet. I was then moved to a handicap room but I needed the sofa bed because I had my kids, so they had to sleep on the hard cold floor. The hotels.con website also said the hotel was pet friendly, it is not.
Stayed 1 night in Dec 2023

10/10 Excellent

Madeline, Allentown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Amad

Travelled with family
Disliked: Amenities, property conditions & facilities
Did not clean the room properly bathtub and the toilet was not cleaned enough and not paper towel
Stayed 2 nights in Dec 2023

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jacquelyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rhonda J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly & helpful. The amenities are above average. But one of the best parts of staing in this particular location is its close proximity to a huge variety of dining and shopping options. And you can quiteliterally walk to a DD, a McDonalds, & a Wawa.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marylee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed at this Hotel many times! I can’t say enough about the staff, the rooms and the breakfast menu! The pool and exercise room were also a plus!
Stayed 1 night in Nov 2023

6/10 Okay

Raven

Stayed 2 nights in Nov 2023

4/10 Poor

Steve

Travelled with family
Disliked: Cleanliness, property conditions & facilities
If you wish to stay in a motel that hasn't been updated in years but wish to pay a competitive price this place is for you
Stayed 2 nights in Nov 2023

8/10 Good

Tami

Stayed 2 nights in Oct 2023

8/10 Good

Jonathan, JERSEY CITY

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall a quick and comfortable place to stopover on the trip. The pool was unavailable the weekend we visited. The room was good, although it wasn't clear if the mini fridge was working properly. Breakfast was enjoyable, although more vegetarian options would be a plus. The area felt safe overall. No regrets, 3.5/5.
Stayed 1 night in Oct 2023

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Placida

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Just before going to bed at 12am I found few flies in room 128. This shows the room is not clean even though I made a special request during the booking
Flies on the wall of my room
Stayed 1 night in Oct 2023

8/10 Good

Maxine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in difficult
Room and facility was nice. Pool was closed. Had trouble finding my reservation- took about 20 minutes to locate
Stayed 1 night in Oct 2023

6/10 Okay

Stephen

Disliked: Staff & service
Everything was right in the area. Front desk service not so friendly!!!!!
Stayed 1 night in Sep 2023

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
I would avoid this property at all costs. They do not look out for their guests and their property is not maintained well for the price. I also received additional charges on my credit card for a policy I did not violate. AVOID AT ALL COSTS
Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Kristianne

Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Marci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, personable and very helpful with dining suggestions
Stayed 1 night in Aug 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy
Stayed 1 night in Aug 2023

8/10 Good

Rachel

Stayed 1 night in Aug 2023

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
A nice place to stay
Stayed 1 night in Jul 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Karina

Stayed 1 night in Jul 2023

10/10 Excellent

Marites

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
return to qtwn
great food, pleasant staff,c lean and comfortable bed
Stayed 1 night in Jul 2023