Thanks for the awesome review.It is great to hear of how you enjoyed the value and the convenient location of our hotel! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We hope to impress you again during your next visit and we thank you for sharing your experience.And by the way we have the same first name :)

Dear Lissette,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you scored us a perfect 5 and we're the place to stay when you're in Albany. I will share your review with our team, who I am certain will be encouraged by it. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Scott,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and we realize we are an older hotel and not always prefect so we rely on customer service if you have a problem. We did have busy graduation weekend and unfortunately did have a technical issue with our locks which has been repaired. I'm happy to hear our staff was pleasant and helpful. Please rest assured that we take the appropriate measures to address any problems and prevent any future occurrences. We are scheduling a renovation for 2026. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Alphonsus,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and we're sorry about the breakfast but our Travelodge by Wyndham does not offer free breakfast (not sure what website is saying that). We do offer a Courtesy Bag to all our guest which includes a fresh piece of fruit, granola bar and bottle of water, sounds like you grabbed one. We realize we are an older hotel and not always prefect so we rely on customer service if you have a problem. Rest assured that we take the appropriate measures to address any problems and prevent any future occurrences. We are scheduling a renovation for 2026. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Francis CoccaOwnerTravelodge Albany

Dear James,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It's always a pleasure to receive positive feedback. We know were not always perfect so we rely on customer service to be a priority. I will share your review with our staff who I'm sure will be encouraged by it. We appreciate the time you took to share your experience, and we hope to serve you again in the future. Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Iana,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. Your feedback is important to us and we never want any guest to have a bad stay.We know we're an older hotel and not always perfect so customer service is always a priority. I will share your review with Tara and her team, who I am certain will will learn from it.Thank you again for sharing your experience, and we look forward to better serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Tony,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you were extremely pleased you had your best stay in Albany with us. We know we're not always perfect so customer service is a priority. I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Christine,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. Your honest feedback is important to us. I'm glad to see we were acceptably clean, safe and our staff friendly. We didn't see anything in our log book and I will have that shower checked immediately, thank you for bringing it to our attention.We know we're an older hotel and not always perfect so customer service is always a priority. We are scheduling a renovation for 2026. I will share your comments with Tara and her team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Andrew,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to see such a bad score. We know we're an older hotel and not always perfect so customer service is a priority. Our housekeepers work hard to provide a fresh clean room and always appreciate feedback if they missed something. Please rest assured that we are taking the appropriate measures to address any problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Henry,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the staff welcoming and professional. We know we're an older hotel and not always perfect so customer service is always a priority. Glad you felt at home, we never want our guest to have a bad stay. I will share your comments with Tara and her team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Bradley,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you found us a great bargain and our staff friendly. We know we're not always perfect so customer service is a priority. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Kevin,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about the hot water. We recently installed a new energy efficient tankless hot water system and we haven't seen this complaint. I will have the units and the room in questioned check in case of a bad mixing value, thank you for bringing it to our attention. We know we are an older hotel and not always perfect so glad to see you liked our location and the staff was friendly & helpful. Customer service is always a priority. Please rest assured that we are taking the appropriate measures to address any problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Henry,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you felt welcome and at home, always a good sign we're doing good. I will share your comments with Tara and her team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Marc,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive some positive feedback.I am glad you found us ok. I will share your review with our team, who I am certain will learn and be encouraged by it. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Elias,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback. I'm delighted to hear it all went well for you. I will share your comments with Tara and her team, who I am certain will be encouraged by it.Thank you again for sharing your experience, and look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Catherine,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive some positive feedback.I'm sorry we weren't better and I will share your review with our team, who I am certain will learn and be encouraged by it.Thank you again for sharing your experience, and we hope to get the opportunity better serve you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Alexus,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback. We know we're not always perfect so friendly customer service and a clean fresh room is important to us. I will share your review with Tara and her team, who I am certain will be encouraged by it.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis Cocca OwnerTravelodge Albany

Dear Catherine,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I'm sorry to hear about the shower, thank you for letting us know. We know we're not perfect so friendly customer service and a clean fresh room is important to us. I will share your review with Tara and her team, who I am certain will be encouraged by it.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Fred,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I'm delighted to see you score us a perfect 10. I will share your review with Tara and her team, who I am certain will be encouraged by it.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Paul,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.Tara and her staff work hard to provide friendly customer service and a clean fresh room. I will share your review with Tara and her team, who I am certain will be encouraged by it.Thank you for the nice words and for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Willie,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I'm sorry to hear about your shower and we'll report it right away to maintenance, thank you for letting us know. I will share your review with Tara and her team, who I am certain will learn and be encouraged by it.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Tom,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.Your feedback is important to us, we know we're an older hotel and not always perfect so "no hassle" customer service is a priority. I will share your review with our team, who I am certain will learn and be encouraged by it.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Yash,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you found us a perfect 5. We know we're not always perfect so customer service is a priority. I will share your review with Tara & her team, who I am certain will be encouraged by it. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Thomas,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you found us quiet and simple. We know we're not always perfect so customer service is a priority. I will share your review with our team, who I am certain will be encouraged by it. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Fabiola,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback. I'm very pleased to see you found our staff nice & friendly.I will share your comments with our team, who I am certain will be encouraged by your remarks. We know we are an older hotel and not always perfect so customer service is always a priority. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Ardith,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback. I'm [pleased to see we were smooth & efficient at check in.I will share your comments with our team, who I am certain will be encouraged by your remarks. We know we are an older hotel and not always perfect so customer service is always a priority. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Mark,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We never want anyone to have a bad stay. Your feedback is very important to us. I will share your review with our team who I'm sure will learn from it.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Erick,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you scored us a perfect 5. I will share your review with Tara and her team, who I am certain will be encouraged by it.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Wakenda,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.Your feedback is important. I will share your review with our team, who I am certain will be encouraged by it. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaTravelodge Albany

Dear Adam,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I'm sorry we did not meet your expectations.Your feedback is important and we never want anyone to have a bad stay. I will share your review with our team, who I am certain will learn and be encouraged by it. Thank you again for sharing your experience, and we look forward to getting the opportunity to better serving you in the future.Sincerely,Francis CoccaTravelodge Albany

Dear Nikolay,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you scored us a perfect 5. Our staff works hard and we know we're not always perfect so customer service is a priority. I will share your review with our team, who I am certain will be encouraged by it.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Eugene,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I'm sorry you didn't report any issues to us during your stay. We know we're an older hotel and not always perfect so customer service is our priority. Our housekeepers work hard to provide a clean fresh room and I will share your review with our team who I'm sure can learn from it. Please rest assured that we are taking the appropriate measures to address any problems and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Sanantonio,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you scored us a perfect 10. Our staff works hard and we know we're not always perfect so customer service is a priority. I will share your review with our team, who I am certain will be encouraged by it. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear RobertThank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you scored us a perfect 10. I will share your review with our team, who I am certain will be encouraged by it. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Tom,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you found us fair and a good value for your buck. An honest review....I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Lina,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. We never want anyone to have a bad stay and sorry we did not meet your expectations. I will check with housekeeping and the room in questioned. We know we're not perfect and I will share your comments with our team, who I am certain will learn from your remarks. Thank you again for sharing your experience, and it is our hope to get the opportunity to better serve you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Vanessa,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.Your feedback is very important to us, and I am sorry to hear of your experience. We don't show anything in our log book during your stay. We usually take care of any complaints right away. We did inspect the room in questioned and didn't find any issues that you're referring to. Our staff works hard and they never want anyone to have a bad stay. We know were an older hotel and not always perfect so customer service is always a priority. Yes we are 100% non-smoking and have smoking area's outside. We do have transient guests/families staying from Florida while they are looking for an apartment and we don't profile our guest. We are a reputable hotel and not a drug or crack house which is unfair to say. Rest assured we are always on alert and take appropriate measures to address any problems and prevent any future occurrences that we are aware of.We appreciate the time you took to share your concerns, and it is our hope that you will remove your two reviews and give us the opportunity to better serve you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Vanessa,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.Your feedback is very important to us, and I am sorry to hear of your experience. We don't show anything in our log book during your stay. We usually take care of any complaints right away. We did inspect the room in questioned and didn't find any issues that you're referring to. Our staff works hard and they never want anyone to have a bad stay. We know were an older hotel and not always perfect so customer service is always a priority. Yes we are 100% non-smoking and have smoking area's outside. We do have transient guests/families staying from Florida while they are looking for an apartment and we don't profile our guest. We are a reputable hotel and not a drug or crack house which is unfair to say. Rest assured we are always on alert and take appropriate measures to address any problems and prevent any future occurrences that we are aware of.We appreciate the time you took to share your concerns, and it is our hope that you will remove your two reviews and give us the opportunity to better serve you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Mahmoud,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I'm sorry you didn't report any issues to us during your stay. We know we're an older hotel and not always perfect so customer service is our priority. Our housekeepers work hard to provide a clean fresh room and I will share your review with our team who I'm sure can learn from it. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Paul,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you found us a perfect 5. I will share your review with Tara and her team, who I am certain will be encouraged by it. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Bereket,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I am particularly pleased that you found us a perfect 5. We do have a great location and staff. I will share your review with our team, who I am certain will be encouraged by it. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Israel,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I'm sorry about the TV service as we are at the mercy of Spectrum as they are in the middle of a switch over to fiber optic's. Hopefully this will make the TV experience much better soon. I will share your review with our team, who I am certain will learn and be encouraged by it. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Walter,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to see you posted a low score. We know we're not always perfect, Tara and her staff work hard and we can fail but customer service is always our number one priority. Rest assured that we are taking the appropriate measures to address any problems brought to our attention and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Israel,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I will share your review with our team, who I am certain will can learn and be encouraged by it. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Karl,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive some positive feedback.I will share your review with our team, who I am certain will learn and be encouraged by it. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Ashanti,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.Your feedback is important and I will share your review with Tara & her team, who I am certain will be encouraged by it.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Dario,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had a bad experience. We know we're an older hotel so clean & friendly is our priority. The room you were in was just put back in order and apparently details were missed by housekeeping. We don't do refunds to Expedia but we would like to offer you a free night stay through Expedia. Please contact them to contact us should be willing to give us another chance. Here at Travelodge, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Please have Expedia contact me directly for a free night stay should you give us another chance.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Anonymous,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I will share your comments of a clean room and report your findings to maintenance for repair, thank you for bringing it to our attention. Thank you again for sharing your experience, and we hope to get the opportunity to better serve you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany

Dear Henry,Thank you for taking the time to tell us about your experience at Travelodge Inn & Suites by Wyndham Albany. It is always a pleasure to receive positive feedback.I'm delighted to hear we're clean & friendly. I will share your comments and report your experience with our team, who I am certain will learn and be encouraged by your remarks.Thank you again for sharing your experience, and we hope to get the opportunity to better serve you in the future.Sincerely,Francis CoccaOwnerTravelodge Albany