Golden Inclusive by Gran Plaza Hotel Acapulco is located in Costera Acapulco, a neighborhood in Acapulco, and is in the entertainment district and on the waterfront. The area's natural beauty can be seen at Condesa Beach and Parque Papagayo, while Sinfonia and Forum de Mundo Imperial are cultural highlights. Naval History Museum and Botanical Gardens of Acapulco are also worth visiting. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with ecotours.
General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive
Restaurants
Kalei - 4 min walk
Restaurante Maria Bonita - 3 min walk
Bar 26 - 3 min walk
Mercado el Pueblito - 3 min walk
Tacosteño - 4 min walk
About this property
Golden Inclusive by Gran Plaza Hotel Acapulco
Upscale hotel located in Costera Acapulco
Close to Diana the Huntress and Condesa Beach, Golden Inclusive by Gran Plaza Hotel Acapulco provides free breakfast, a poolside bar, and a terrace. Adventurous travelers may like the cycling, basketball, and beach volleyball at this hotel. Guests can also expect to find dry cleaning/laundry services, a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
A children's pool with pool umbrellas
Free self parking and valet parking
Bike rentals, wedding services, and tour/ticket assistance
ATM/banking services, a front-desk safe, and meeting rooms
Room features
All 506 rooms include comforts such as air conditioning, as well as perks like minibars (stocked with some free items) and safes.
More conveniences in all rooms include:
Bathrooms with free toiletries
Flat-screen TVs with cable channels
Balconies and daily housekeeping
All-inclusive details
All-inclusive room rates at Golden Inclusive by Gran Plaza Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
Buffet meals and snacks included
Languages
English, Spanish
Property amenities
Parking and transportation
Free self parking on site
Free valet parking on site
Food and drink
Free breakfast available daily 7:00 AM to 11:30 AM
A poolside bar
Snack bar/deli
Things to do
24-hour gym
Basketball
Beach volleyball
Bicycle rentals
Children's pool
Family friendly
Children's pool
Snack bar/deli
Conveniences
24-hour front desk
ATM
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
12,822 square feet of conference space
24-hour business center
Meeting rooms
Outdoors
Beach towels
Beach umbrellas
On the bay
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
More
1 building
28 floors
Ballroom
Built in 1982
Smoke-free property
Room amenities
Bathroom
Free toiletries
Private bathroom
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
Free minibar (limited items)
Limited room service
Outdoor space
Balcony
More
Air conditioning
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Golden Inclusive Gran Plaza Hotel Acapulco
Golden Inclusive Gran Plaza Hotel
Golden Inclusive Gran Plaza Acapulco
Golden Inclusive Gran Plaza
Golden Inclusive by Gran Plaza Hotel Acapulco Hotel
Golden Inclusive by Gran Plaza Hotel Acapulco Acapulco
Golden Inclusive by Gran Plaza Hotel Acapulco Hotel Acapulco
Frequently asked questions
Does Golden Inclusive by Gran Plaza Hotel Acapulco have a pool?
Yes, this property has a children's pool.
Is Golden Inclusive by Gran Plaza Hotel Acapulco pet-friendly?
No, pets are not allowed at this property.
How much is parking at Golden Inclusive by Gran Plaza Hotel Acapulco?
Self parking and valet parking are free at this property.
What time is check-in at Golden Inclusive by Gran Plaza Hotel Acapulco?
Check-in start time: 3 PM; Check-in end time: 3 AM. After-hours check-in is not available.
Are there all-inclusive benefits at Golden Inclusive by Gran Plaza Hotel Acapulco?
Some rate plans available at this hotel are all-inclusive.
Where is Golden Inclusive by Gran Plaza Hotel Acapulco located?
Located in Costera Acapulco, this hotel is within a 10-minute walk of Plaza Bahia, Diana the Huntress, and Condesa Beach. Parque Papagayo and Papagayo Beach are also within 1 mi (2 km).
Golden Inclusive by Gran Plaza Hotel Acapulco Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 21 out of 72 reviews" "
10 - Excellent
21
Rating 8 - Good. 15 out of 72 reviews" "
8 - Good
15
Rating 6 - Okay. 13 out of 72 reviews" "
6 - Okay
13
Rating 4 - Poor. 8 out of 72 reviews" "
4 - Poor
8
Rating 2 - Terrible. 15 out of 72 reviews" "
2 - Terrible
15
7.2/10
Cleanliness
7.2/10
Staff & service
4.0/10
Amenities
6.2/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveller
Travelled with partner
Feb 10, 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
Property was nice but not enough entertainment. Food not great, beach nothing to get exited about. Will not go back.
I went for five days and I spent a whole day arguing with the hotel i gave the hotel 150 dollars for the deposit of the room and payed for 2 night all inclusive 1100pesos for 2 pepole and the staff worker did not give me a receipt because he said it is all registered in the system do not believe them always ask for your receipt the next day as i ask the fromt desk when can i get my bracelet to eat at the buffet and she tells me that i have not payed and in the system is shows thats i have nothing and didnt give 150 dollars deposit i was so confused spend a whole day trying to figure out what happened the worker shows up to work the next day he says he left the money in the cash box etc very bad Service wont be going back to that hotel again and then i had a incident with their restaurant The waitress says he gave me a discount and to give him a good tip which I did and 30 minutes later I get a knock on my hotel room door scard me wasn't expecting anyone saying he charger me wrong and i owed another 40 dollars and he was sweating and very nervous he told me not to tell the hotel because he can lose his job save yourselfe a horrible hotel and book somewhere else beware and be warned
Joe
Stayed 5 nights in Sep 2017
6/10 Okay
m, md
Aug 5, 2017
Disliked: Staff & service
Personal at lobby lack of common sense regarding costumer service..
There was a roach in my room. All the employees did not want any outside food or even snack to be taken inside the hotel. They wanted us to ONLY consume what was sold inside the hotel. I bought some snacks in the beach to take to my room and they followed me to my room telling me that I couldn't do that. I immediately checked out from the hotel at that moment
The hotel was not at all that it appeared on line the adult swim up bar had kids with dirty diapers in it and was small, the beach was littered with trash, the ocean had garbage floating in it, the hotel was old, you had to ask the swim up bar all the time to turn on the water fall. The elevators did not work 3/4 of the time we had to climb 8 flights of stairs and the floors were wet and my wife slipped and fell.
Our friends waited 28 min @ the 17 floor and almost missed the flight out.
The dinner was another story needless to say we all ate out every night.
If we could have gotten out of this hell hole and got our money back we would have gone to another hotel
Not to mention Acapulco was very dirty, my wife and along with 4 others out of group contracted a parasite. SO MY ADVICE TO YOU IS DON'T GO TO THIS HOTEL LET ALONE ACAPULCO!!!!!
Charles
Stayed 7 nights in Jun 2017
2/10 Terrible
Verified traveller
Jun 28, 2017
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Should of spent more money on a hotel stay
1.elevators literally took 15 min to arrive. only two worked for a 20 story building. Took the stairs most of the time.
2. the pool was rented out. ...bus loads of kids from different schools were in the pool.
3. only 1 bar available at any given time.
4. Breakfast was great but all other meals were very poor quality.
5. Literally ran the hot water in the shower for 15 min before water became warm so you could shower.
Unfortunately I should have spent more money on a different hotel.
Verified traveller
Stayed 7 nights in Jun 2017
2/10 Terrible
delia, san francisco, ca
Jun 27, 2017
Disliked: Property conditions & facilities
Won't stay here again
The only good thing about this hotel was our waiters. They were good at the pool bar and buffett
Best hotel in the best location right on the beach
Highly recommend this hotel. Everything was great, the staff, the bartenders take good care of you at the bars or even right on the beach. Ask for Nicolas at the beachside cabana pool bar! Rooms were very nice and have the best views both day and night!