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Reviews of Courtyard Aberdeen at Ripken Stadium

3 out of 5
Courtyard Aberdeen at Ripken Stadium
830 Long Drive, Aberdeen, MD

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 189 reviews" "
Rating 8 - Good. 64 out of 189 reviews" "
Rating 6 - Okay. 17 out of 189 reviews" "
Rating 4 - Poor. 8 out of 189 reviews" "
Rating 2 - Terrible. 7 out of 189 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Houssam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

ELLEN

Stayed 2 nights in Dec 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Obviously the location being so close to baseball parks makes this a no-brainer for future baseball themed trips. Seafood and baseball will make for a formidable reason to come back again.
Stayed 1 night in Dec 2023

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby area Comfortable beds
Stayed 1 night in Dec 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did NOT like having to enter the side door next to the parking lot. The side door handle would NOT work properly. Had to use my card 4 times to get the door handle to work. Handle was loose.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ellen

Liked: Cleanliness, property conditions & facilities
Great value
Stayed 1 night in Nov 2023

8/10 Good

Chloe

Stayed 1 night in Nov 2023

10/10 Excellent

George

Liked: Property conditions & facilities, room comfort
Friendly staff that would do anything to make your stay a pleasant one. Beautiful surroundings and location.
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from The Hotel Team on Apr 6, 2023
Thank you for sharing your feedback and we hope to welcome you back again.

10/10 Excellent

Meghan

Stayed 1 night in Feb 2023
Response from The Aberdeen Team on Apr 6, 2023
Thank you!! Please join us again!

8/10 Good

Faisal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy everything, cleanliness, isolated site

6/10 Okay

Kimberly

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect room & glad bistro was available for a quick bite to eat
Stayed 1 night in Dec 2022

10/10 Excellent

chyanna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff is very friendly and efficient!!!
Stayed 1 night in Dec 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Great view
Easy checking service good water pressure in the shower great view
Stayed 1 night in Nov 2022

8/10 Good

Slawomir, Smithtown

Stayed 2 nights in Sep 2022

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Kaila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
This hotel was very nice and clean. The over night concierge was super nice and helpful. I would 100% stay here again
Stayed 1 night in Aug 2022

10/10 Excellent

ELLEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick checkin Room spacious Great view of the baseball field Convenient location
Stayed 1 night in Apr 2022
Response from Sheila on May 2, 2022
Thank you so much for staying with us and for taking the time to leave us this great feedback. We hope to see you again soon!

10/10 Excellent

David T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice place, comfortable and spacious room
Stayed 1 night in Feb 2022
Response from Director of Sales on Feb 15, 2022
Hi David T, The team at the Courtyard Aberdeen at Ripken Stadium thanks you for taking the time to share your stay experience. We are so pleased that you had a perfect stay and we look forward to having you stay with us again!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off-Season, literally
A baseball hotel in the off-season. Real clean and quiet and a great value. I imagine it is an entirely different story on a weekend in July. But as we were passing through the area in February, it was perfect for a quick over night stop.
Stayed 1 night in Feb 2022
Response from Director of Sales on Feb 15, 2022
Hi David, Thank you so much for taking the time to share your stay experience at the Courtyard Aberdeen at Ripken Stadium. We are so pleased that your stay ranked a perfect 10 out of 10 and we look forward to having you stay with us again soon. (And you are correct - the energy level is a bit different during summer weekends.)

8/10 Good

Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is in the middle of nowhere with nothing around
Stayed 1 night in Feb 2022
Response from Director of Sales on Feb 7, 2022
Hi Pierre, Thank you for your feedback - much appreciated.

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, phenomenal price.
We stayed for 6 nights and not only was the hotel charming and comfortable, but the staff was friendly and accommodating.
Stayed 6 nights in Jan 2022
Response from Director of Sales on Jan 27, 2022
Hi Anthony, Thank you so much for your kind words on your stay experience at the Courtyard Aberdeen at Ripken Stadium. Our team is so pleased that you felt your time with us earned a perfect 10 out of 10 and we look forward to providing that same level of service on your next visit!

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2021
Response from Director of Sales on Dec 29, 2021
Hi Elizabeth, Thank you so much for taking the time to share your stay experience at the Courtyard Aberdeen at Ripken Stadium. We're so pleased that you had a 10 out of 10 experience and look forward to having you stay with us again!

10/10 Excellent

Ralph

Stayed 1 night in Dec 2021

10/10 Excellent

Sha-tyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Director of Sales on Nov 30, 2021
Thank you Sha-tyana for taking the time to share your stay experience at the Courtyard Aberdeen at Ripken Stadium. We’re so pleased that you ranked your stay a 10 out of 10 and we look forward to earning this perfect score again in your next visit.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Director of Sales on Nov 24, 2021
Hi Mark, Thank you so much for taking the time to share your stay experience at the Courtyard Aberdeen at Ripken Stadium. We are so pleased that you ranked your stay as 10 out of 10 and we look forward to surpassing your expectations on your next visit.

10/10 Excellent

hannah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, excellent views!! Highly recommend.
Stayed 2 nights in Nov 2021
Response from Director of Sales on Nov 8, 2021
Hi Hannah, Thank you so much for sharing your stay experience at the Courtyard Aberdeen at Ripken Stadium. We are so pleased that you ranked your time with us a perfect 5 out of 5 and look forward to earing this same score on your next visit.

10/10 Excellent

STEPHEN, CANFIELD

Stayed 1 night in Oct 2021

8/10 Good

Paul, Quincy

Stayed 1 night in Oct 2021

6/10 Okay

Naomi

Disliked: Room comfort
No luxury here
Checked in late. The toilet clogged. The sink didn’t drain well. Room was very cold. Layout of bed was not comfortable.Overall disappointing.
Stayed 1 night in Oct 2021
Response from Director of Sales on Oct 26, 2021
Thank you Naomi for sharing your candid feedback on your recent stay at the Courtyard Aberdeen at Ripken Stadium. We clearly did not live up to your expectations and we apologize for your disappointment. Was our staff able to address the maintenance issues while you were here so that we could correct them? If this was not possible, will you let us know the room number so that we can make sure the issues are resolved? Please again accept our apologies. We hope to have the opportunity to redeem ourselves with your next stay experience.

10/10 Excellent

Jennifer T., Berwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Courtyard Aberdeen b/c our son was playing baseball at the Ripken Stadium. The hotel was great. Clean, safe, friendly, quiet. Perfect family weekend! So convenient too.
Stayed 2 nights in Oct 2021
Response from Director of Sales on Oct 26, 2021
Hi Jennifer, Thank you so much for taking the time to share your stay experience at the Courtyard Aberdeen at Ripken Stadium. We're so pleased that your time with us earned a 5 out of 5 ranking and we look forward to accommodating your family again soon!

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing not to Like and everything here to love. Everyone so nice and Beautiful grounds and lots of amenities we loved our stay
Stayed 1 night in Oct 2021
Response from Director of Sales on Oct 11, 2021
Hi Timothy, Thank you so much for sharing your feedback on your stay experience at the Courtyard Aberdeen at Ripken Stadium. We are honored to have achieved a perfect score and look forward to earning another 5 out of 5 on your next stay.

6/10 Okay

Michele C, Egg Harbor Twp

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Listen- the property is purely location. The hotel itself is like staying at a holiday Inn- no amenities. When we checked - in our bathroom was dirty. The room was also not vacuumed , but the beds were made. Again , the hotel is purely location.
Stayed 2 nights in Sep 2021
Response from Director of Sales on Oct 4, 2021
Michele, Thank you for your candid feedback on your recent stay experience at the Courtyard Aberdeen at Ripken Stadium. Though the location is unique and convenient for youth baseball families, our goal is to offer top notch stay from arrival to departure. We clearly fell short of your expectations and therefore ours. We do apologize for the issues you encountered. Your review has been shared with our executive team so that these shortcomings can be addressed and corrected. We hope to have the opportunity to accommodate you again.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very nice and friendly
Stayed 4 nights in Sep 2021
Response from Hotel Management Team on Sep 20, 2021
Good day William, Thank you for sharing your guest experience ranking of your stay at the Courtyard Aberdeen at Ripken Stadium. We are so pleased you gave your stay a perfect 10 ranking from you and look forward to earning that again on your next visit.

10/10 Excellent

rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baseball connection is special. If you are a fan, you can’t find a better place. It’s like field of dreams on steroids.
Stayed 1 night in Sep 2021
Response from Director of Sales on Sep 14, 2021
Thank you Rodney for taking the time to share your wonderful experience at the Courtyard Aberdeen at Ripken Stadium. I may need to borrow your phrase of "field of dreams on steroids" - it's a fabulous comparison.

8/10 Good

Mark

Stayed 1 night in Sep 2021
Response from Hotel Management Team on Sep 20, 2021
Good day Mark, Thank you for sharing your guest experience ranking of your stay at the Courtyard Aberdeen at Ripken Stadium. It looks like you had a good time but that we could have done a bit better. Will you let us know, if you haven't already, where we may have fell short? Thank you.

2/10 Terrible

Deborah I

Stayed 1 night in Aug 2021
Response from Hotel Management Team on Sep 20, 2021
Good day Deborah, Thank you for sharing your stay experience ranking of the Courtyard Aberdeen at Ripken Stadium. We clearly did not meet your expectations. Will you let us know, if you have not already, what specifically let you down so that we can address those issues? Thank you.

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Liked the short walk across the street to Cal Ripen Stadium. However, the two clerks at the front desk were neither friendly nor helpful.
Stayed 1 night in Aug 2021
Response from Director of Sales on Aug 24, 2021
Thank you Matthew for your candid feedback on your stay experience. While we are pleased that you enjoyed your stay overall, we are disappointed that you found the front desk team you encountered unhelpful and unfriendly- please accept our sincere apologies for this part of your stay. We hope to redeem ourselves in your eyes on your next visit.

8/10 Good

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going to a game at Ripken Stadium ?
This is the place to stay. Right next door. Nice enough place with limited amenities .Baseball themed hotel surrounded by kids practice fields.
Stayed 1 night in Aug 2021
Response from Director of Sales on Aug 20, 2021
Hi Manuel, Thank you so much for your kind words about your stay experience at the Courtyard Aberdeen at Ripken Stadium. We look forward to welcoming you back again soon!

6/10 Okay

Tim

Stayed 6 nights in Jul 2021
Response from Hotel Management Team on Sep 20, 2021
Good day Tim, Thank you so much for sharing your guest experience ranking of your stay at the Courtyard Aberdeen at Ripken Stadium. We are sorry that your stay did not meet your level of expectations and therefore did not meet ours. Will you let us know specifically what we could have done better?

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Broken elevator all week, ice machines broken all week, not enough food options to buy or they close early, no organization
Stayed 10 nights in Jul 2021
Response from Director of Sales on Jul 21, 2021
Thank you for your candid feedback on your stay experience. We apologize that we could not meet your stay expectations. Unfortunately, after repair efforts were made by professional mechanics, neither the elevator or ice machines could be repaired during your stay. We realize during a high demand weekend, that this was highly inconvenient. You may have experienced longer wait times in our Bistro restaurant due to the hotel being sold out as well as several non guests requesting food service at the same time. We apologize for the inconvenience and hope you will give us another try.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Karen K - Director of Sales on Jul 9, 2021
Good afternoon, Thank you so much for ranking the Courtyard Aberdeen at Ripken Stadium with a perfect 5 out of 5. We are so pleased that your stay experience was so positive and look forward to your next visit.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 1 night in Jun 2021
Response from DOS on Jun 16, 2021
Thank you so much for taking the time to share your stay experience at the Courtyard Aberdeen at Ripken Stadium. We're so pleased that you found the hotel clean and pleasant. We look forward to accommodating you again soon!

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Jun 2021
Response from DOS on Jun 16, 2021
Thank you so much for taking the time to share your stay experience at the Courtyard Aberdeen at Ripken Stadium with a perfect score. We were pleased to have you as our guest and look forward to your return.

4/10 Poor

Francis

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Worst stay, unassiting staff.
Air Conditioning was broke. Maintenance came to "fix" it and I fell asleep. Woke up at 3 am sweating and it broke again. Terrible nights sleep. Informed desk in the AM and was told "sorry," then he went back to typing.
Stayed 1 night in May 2021
Response from Sheila on May 28, 2021
Thank you so much for staying with us. We are so sorry that you experienced an issue during your stay with us and that your experience was less than perfect. We recognize your time is valuable and appreciate the feedback you have provided. We will address these items with the department managers accordingly and we hope that you will reach out to us for your next trip to Aberdeen!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very nice room and grounds. Only complaint was that hot water took 10 minutes to get hot
Stayed 1 night in May 2021
Response from Director of Sales on May 7, 2021
Thank you so much for taking the time to share your stay experience at the Courtyard Aberdeen at Ripken Stadium. We certainly apologize that it took 10 minutes for the water temperature to reach hot and appreciate you letting us know. So that we can take a look at it, is this the shower or the restroom sink? Would you mind giving us a call and letting us know the room number? We look forward to having you back with us soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really a lovely property. Disappointed that there was no hot tub as listed or breakfast included as listed. I am not sure if the amenities issue was with the property or Expedia. Either way I was disappointed as I chose hotel based on these amenities
Stayed 1 night in May 2021
Response from Director of Sales on May 11, 2021
Thank you so much for your candid feedback of your stay experience at the Courtyard Aberdeen at Ripken Stadium. We humbly apologize for the error on hot tub being listed as an amenity. We were not aware this was listed and have since corrected it. Are you able to provide more information on your breakfast expectations? Our hotels have had to make modifications on breakfast offerings due to COVID and I'm wondering if your experience was a result of such. We look forward to redeeming ourselves in your eyes on your next visit.

8/10 Good

Gustavo

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from Director of Sales on Apr 20, 2021
Thank you Gustavo for your feedback and high ranking of your stay experience at the Courtyard Aberdeen at Ripken Stadium. We look forward to accommodating you again and earning a perfect review ranking.

8/10 Good

Charles

Liked: Staff & service
Covid Caveat
Covid restricted room service so rooms were not cleaned or trash emptied during our stay.
Stayed 3 nights in Apr 2021
Response from Director of Sales on Apr 13, 2021
Thank you Charles for your feedback. As part of our commitment to safety for guests such as yourself as well as our staff, our housekeeping department follows the guidelines of the CDC, Marriott and the Health Department which includes entering guests rooms. We typically state at check in that if extra supplies are needed to just call us at the front desk and to place trash right outside of your door. We apologize if this was not communicated clearly. We all look forward to the day when services offered by the hotel such as daily housekeeping will be back to pre-Covid levels.